2022 MERCEDES-BENZ EQS SALOON Owners Manual

sure that no objects hang on the inside rear-
vie w mirror, for example.
= The MBUX Interior Assistant is faulty.
The Interior assistant is unavailable. Please
contact a Mercedes-Benz workshop. mes-
sage appears.
Consult a Mercedes-Benz service centre.
= Vehicles with rear bench seat: as soon as the
centre rear seat is occupied, the rear seat
functions are not supported.
The Interior assistant in the rear is only avail-
able when the centre seat is free message
appears.
To use the Interior Assistant in the rear
passenger compartment, keep the centre rear
seat free. Anticipatory exit warning (SAFETY/reactive)
Requirements:
= The v

ehicle is equipped with Active Blind Spot
Assist with exit warning. =
A
ctive Blind Spot Assist is activated
(  page 279).
= The vehicle is equipped with active ambient
lighting or ambient lighting.
= The cameras are switched on:
The front camera activates the front doors.
The rear camera activates the rear doors.
% Observe the information on the system limits
of A

ctive Blind Spot Assist with exit warning
(  page 276).
The function can warn vehicle occupants about a
possible collision wit
h an approaching vehicle or
bicycle when they exit the vehicle.
As soon as a vehicle occupant moves their hand
towards the door handle, depending on the vehi-
cle equipment, the following warnings are issued:
= The active ambient lighting or ambient lighting
Oashes red.
= The warning lamp in the outside mirror also
Oashes red for one of the front doors.
= When the door is opened, a warning tone
sounds. %
The visual warning is thus already given
bef

ore the door is opened.
% Further information on Active Blind Spot
Assis

t with exit warning ( page 276) and on
ambient lighting ( page 169). Switching the reading light and search light and
on or oM
Requirements:
= F

or the reading light: the driver's and front
passenger's hand movement takes place
under the inside rearview mirror.
= For the search light: the function is available in
the vehicle when it is dark.
= The front passenger seat is not occupied or a
child is sitting in a child restraint system.
= The hand movement is made by the driver in
the interaction area above the front passenger
seat. 342
MBUX multimedia system

Switching the reading light on and
oMCarrying out operation of the reading light for the
dr iver and front passenger 
Move your hand up and down vertically under
t

he inside review mirror.
The reading light is switched on or oM.Switching the search light on and
oM Interaction area for activating the search light

To switch on: r each across the front
passenger seat with a hand.
The search light is switched on automatically
for the driver. 
To switch oM: t
ake a hand back away from the
front passenger seat.
The search light is switched oM again. Automatic preselection of the outside mirrors
(C
OMFORT/reactive) Requirements:
=
The fr

ont camera is switched on.
Until now, to set the outside mirrors the desired
mirror had to be selected using a preselection
button in the driver's door.
With the MBUX Interior Assistant, the mirror to be
set is preselected automatically by the natural
movement of your head to the les or right. When
the hand touches the button for adjusting the out-
side mirror, the LED under the button of the pre-
selected mirror side lights up.
Use the button to set the position of the active
outside mirror.
% Preselection of the outside mirrors using but-
t

ons is still possible. Further information on
adjusting the outside mirrors (  page 174).
% The driver camera is also used for this appli-
cation. MBUX multimedia system
343

Calling up favourites with the V pose (INFOTAIN-
MENT/cont
actless) Requirements:
= A

t least one favourite has been saved in the
favourites list.
= The favourite has been connected with the
MBUX Interior Assistant.
= The area for detecting the favourites pose (V
pose) is above the centre console in front of
the central display.
= The V pose is held for a brief time.
The V pose makes it easier to call up favourites.
The front vehicle occupants can associate their
own favourite with the V-pose. Some examples
include a navigation destination, a radio station or
a massage programme for a seat.
If the vehicle is equipped with a front passenger
display, the front passenger can link the V-pose
directly to a favourite on the front passenger dis-
play. If the front passenger performs the V-pose
as described, the favourite will open on the front
passenger display. %
If a favourite has not yet been saved and con-
nect

ed with the MBUX Interior Assistant, the
multimedia system will assist you. Implementation of the V-pose above the stowage
com
partment of the centre console at the height of
the central display 
Position your hand above the stowage com-
par

tment of the centre console at the height
of the central display. The back of your hand is facing upwards. In doing so, your index and
middle
Nng

er are spread to form a V. With your
other Nngers bent inwards. 
BrieOy hold t
he V pose.
The favourite is called up. Function of the driver camera
The driver camera is located in the driver display.
The dr

iver camera detects the following character-
istics:
= Head position
= Viewing direction
= Eyelid closure characteristics
= Driver's face
% The driver camera records image data for
applications suc

h as ATTENTION ASSIST and
facial recognition, for example.
The camera converts the image data directly
into meta data. No image data is saved in the
process. The data is only processed in the
vehicle and is not transmitted from the vehi-
cle. 344
MBUX multimedia system

%
The driver camera is automatically activated
eac
h time the vehicle is opened with the key.
The driver camera must be set up for face detec-
tion bef
ore use. Teaching-in biometric data
(  page 347).
System limits
The system may be impaired or may not function
in the following situations:
= The camera is covered or dirty, misted up or
scratched.
= The driver's face and/or eyes are covered.
= The driver is wearing glasses that block infra-
red.
Display messages
In the following situations display messages may
be shown: = The driver camera is inoperative.
The camera is faulty.
The Driver camera inoperative See Owner's
Manual message appears. =
The dr
iver camera cannot capture the position
of your head.
The Change steering wheel/ seat position
until  dots are visible on the upper edge of
the screen message appears.
= The view of the driver camera is reduced or
restricted.
The Driver camera view currently restricted
See Owner's Manual message appears.
Notes on care
Please comply with the notes on caring for the
interior ( page 408). Switching the driver camera on or
oM Multimedia system:
4 © 5
Settings 5
System
5 Intelligent assistants 
Select On or Off .
When the driver camera is switched oM, t
he fol-
lowing functions are not available or limited:
= The MBUX augmented reality Head-up Display
(  page 321) =
The micr
osleep detection of ATTENTION
ASSIST (  page 246)
= The facial recognition
This function serves as sensor input for
authentication and unlocking of the user pro-
Nle and protected applications. ( page 347)
= The mirror preselection
This function allows the natural movement of
the head to the les or right to automatically
preselect the outside mirror to be adjusted.
( page 174) Information on users, suggestions and favourites
&
WARNING Risk of becoming tr
apped dur-
ing adjustment of the driver's seat aser
calling up a driver proNle
Selecting a user pr
oNle may trigger an adjust-
ment of the driver's seat to the position saved
under the user proNle. You or other vehicle
occupants could be injured in the process. 
Make sure that when the position of the
dr
iver's seat is being adjusted via the MBUX multimedia system
345

multimedia system, no people or body
par
ts are in the seat's range of move-
ment.
If there is a risk of someone becoming trap-
ped, s
top the adjustment process immedi-
ately: 
a) Tap the warning message on the cen-
tr

al display.
or 
b) Press a memory function position but-
t

on or a seat adjustment switch on the
driver's door.
The adjustment process will be stopped. The driver's seat is equipped with an access pre-
v

enter.
If the driver's door is open, the driver's seat will
not be set aser calling up the driver's proNle.
User proNles and user-speciNc content
Prerequisites for the vehicle owner:
= You have a Mercedes me user account.
= You have a Mercedes me PIN. =
Y
ou have agreed to the terms of use.
= The vehicle is linked to a Mercedes me user
account.
% If one of the pre-requisites listed is missing or
if no user pr
oNle has been selected, the data
described in the following section will be
saved in the vehicle as the standard setting.
Standard settings can be changed by all vehi-
cle users.
User pr
oNles save personal settings. If the vehicle
is used by several people, a person can change
their proNle settings without changing the settings
of other users.
If the vehicle is equipped with the MBUX high end
Rear Seat Entertainment System, the occupants
in the rear passenger compartment can log in as
Mercedes me users from their seats. The Multi-
seat ProNle Management allows three proNles to
be used simultaneously. A user proNle can only be
activated simultaneously on one display.
% Some settings apply to the entire vehicle and
ar

e displayed in all user proNles, e.g. ambient
lighting and the current navigation settings.
These initially belong to the driver, but can also be changed by the other vehicle occu-
pants in t

heir user proNle.
You can individualise a user pr
oNle in the vehicle
using the set-up assistant or using the settings in
your user proNle. Some settings, e.g. the
Mercedes me PIN and a proNle photo are made in
the Mercedes me App or in the Mercedes me Por-
tal.
User-speciNc content and applications with per-
sonal data are protected by diMerent levels of
security. To access protected content, the
Mercedes me PIN and, depending on the vehicle
equipment, biometric sensors can be used.
% The security level is set by the multimedia sys-
t
em and calculated from the combination of
all sensor inputs. Some security levels cannot
be turned oM.
% When a user pr
oNle is activated, the following
personalised comfort systems, for example,
can be adjusted or their settings loaded:
= Seat
= Ambient light
= Outside mirrors 346
MBUX multimedia system

=
Blinds
= Climat
e control settings
If the user proNle is activated when driving
then the driver's seat position will not be
adjusted.
Depending on the vehicle equipment you can, as
a user
, save the following settings, for example:
= Driver's seat, steering wheel and mirror set-
tings
= Climate control
= Ambient lighting
= Radio (including station list)
= Suggestions and favourites
Suggestions
The vehicle can learn the habits of the driver. It
then makes suggestions regarding navigation des-
tinations, phone numbers and music preferences.
The requirements for that are the selection of a
user, your consent to the recording of data and
suPcient collected data. Favourites
F

avourites oMer you quick access to frequently
used applications. 100 favourites are available in
total. ConNguring
user
s, suggestions and favourites Requirements:
= T

o use the set-up assistant: the vehicle is sta-
tionary.
Multimedia system: 4 © 5
H 5
Change user
Adding a user 
Select t Add user .
A QR code is loaded. 
Scan the displayed QR code with the
Mer

cedes me app or any QR code scanner on
a mobile device. If the Mercedes me app is
not yet installed on your mobile device, you
will be directed to the store of your mobile
device. 
Follow the directions in the app.
The v

ehicle is connected with your Mercedes
me user account. This automatically creates
your user proNle in the vehicle.
If only your user proNle is available, it will be
loaded automatically.
If more than one user proNle is available, you
will be directed to the user selection.
When the vehicle is stationary, the set-up
assistant starts automatically aser user selec-
tion.
Protecting user
-speciNc content and applications
If you add a new user, access protection is
already activated for the user proNle. The
Mercedes me PIN and, depending on the vehicle
equipment, biometric sensors are available for
access. Biometric sensors must be taught in the
vehicle. The authentication process then takes all
taught-in and available sensors into account.
The following user-speciNc content and applica-
tions are protected, for example:
= User selection and user proNle settings
= Biometric sensors MBUX multimedia system
347

The teaching-in of biometric sensors is protec-
t
ed.
= Suggestions
The data and determination of the most prob-
able navigation destinations, media sources,
radio stations, contacts and messages are
protected.
= ENERGIZING COACH
The recorded health data and their evaluation
are protected.
= Mercedes me connect store
The purchase of services is protected. 
Switch Protect content on or oM.
Switch Access protection on or oM.
% When access protection is switched oM, y
our
user proNle can be viewed from any seat and
changes can be made.
% Access protection is switched on or oM on a
v
ehicle-speciNc basis.
Teaching in, editing and deleting biometric data
The biome
tric data models are saved in the sen-
sors in the vehicle. If recognition has been taught- in, this sensor serves as a contributory factor for
aut

hentication on the multimedia system. 
Select Protect content . 
Select Facial recognition, Fingerprint recogni-
tion or Voice recognition.
% If necessary, authenticate yourself on the mul-
timedia sy
stem.
Authenticating using face recognition 
Close the driver's door or fasten the driver's
seat belt. 
Look at the driver's display for about Nv
e sec-
onds.
Your face is scanned. A message in the driv-
er's display shows whether facial recognition
was successful or not. You can unlock your
user proNle and protected applications with
the facial scan.
Authenticating using Nng
erprints 
Place and lis y
our Nnger several times on the
Nngerprint sensor under the touchscreen
( page 327).
The Nnger is scanned. If the scanning proce-
dure is successful, a message appears on the central display. You can unlock your user pro-
Nle
and pr

otected applications with your Nnger
print.
Authenticating using voice recognition 
Speak the sentence shown on the central dis-
pla
y and follow the voice assistant's instruc-
tions.
If the voice recognition was successful, a mes-
sage appears on the central display. You can
unlock your user proNle.
% Avoid background or disturbing noises during
v

oice recognition.
Deleting biometric data 
Tap on * , f
or example, behind Facial rec-
ognition. 
Select Yes .
Teaching in the vehicle key for pr
oNle selection 
Select Protect content . 
Select Key recognition. 348
MBUX multimedia system


Have the key ready and follow the set-up
assis tant's prompts.
The user proNle is linked to the selected key. If
you open the vehicle with the key, the light,
mirror and seat settings for your user proNle
are pre-activated. The key you are currently
using for unlocking is used.
The key is only stored for the driver and for
one user proNle.
Selecting a user
% When you call up your driver pr
oNle, the driv-
er's seat and the steering wheel can be set.
You can cancel the setting process with the
following actions:
= Press Tap here to cancel. message on the
central display.
= Press one of the seat operating buttons in
the driver's door. 
Select Change user .
Select a user. 
When requested to do so, authenticate with
t

he Mercedes me PIN or a taught-in biometric
characteristic.
The user proNle is loaded and activated.
% If you select Continue without selecting user ,
no speciNc se

ttings for the user proNle are
loaded.
ConNguring and dele
ting suggestions 
Select ©. 
Select Settings . 
Select System. 
Select Suggestions. 
Select =. 
Switch the options on or oM individuall
y.
If an option is switched on and suPcient data
has been gathered, personalised suggestions
based on your user behaviour will be oMered
to you on the zero layer. These are, for exam-
ple, visited navigation destinations, dialled
phone numbers as well as suggestions based
on your music preferences. 
To delete collected suggestions: select