2022 DODGE DURANGO Vehicle Warranty

72
FALKEN TIRE CORPORATION
FALKEN
MADE BY SUMITOMO RUBBER INDUSTRIES
Congratulations!
Your new vehicle is fitted with high performance and high quality Falken tires.
In order to guarantee that you receive the best performance and quality from your new
Fal

ken tires, we recommend that you read and follow all of the maintenance and safety
tips provided in this document. We also suggest that you have your Falken tires
periodically inspected and maintained by a qualified tire service professional.
A) TIRE CARE AND RECOMMENDATIONS
PROPER INFLATION AND FUEL ECONOMY

Ensure maximum performance and a long life from your tires by checking the air pressures
at

least once a month and set them to the vehicle manufacturer’s recommended
pressure(s) listed on the vehicle’s tire placard or in your Owner’s Manual. Always check and
adjust your air pressure when your tires are cold, preferably first thing in the morning before
driving. Never release air pressure from tires when they are hot. Wait until the tires cool
down and recheck, adding air or releasing as required. Falken endorses the use of nitrogen
in your tires because it helps your tires maintain optimal pressure for longer periods of time
and reduces the amount of moisture inside of the tire and wheel assembly.

Some plus size applications may require different air pressure(s) than what is listed on
yo u

r vehicle’s placard or Owner’s Manual. In this case, please consult your tire dealer or
Falken Tire for proper inflation pressure(s).
TIRE INFLATION PRESSURE
Tires need to be properly inflated to effectively operate and perform as intended. Tires
ca r

ry the weight of the vehicle, passengers, and cargo as well as bear the forces of
braking, accelerating, and turning. The vehicle manufacturer sets the inflation pressures
for the original equipment tires that are on your vehicle.
Driving with improperly inflated tires is dangerous. An underinflated tire will generate
ex c

essive heat build-up that will cause damage to the internal structure and inner liner
of the tire. Besides tire damage, improper tire inflation pressures can also affect your
vehicle’s ride and handling, tire tread wear, and fuel economy. It is recommended to
always keep all of your tires, including the spare, at the vehicle manufacturer’s
recommended inflation pressures and be sure to check the air pressure monthly and
before going on long road trips or carrying extra weight in your vehicle.
Your vehicle’s tire placard and/or Owner’s Manual will list the cold inflation pressure(s)
fo r

your vehicle’s original equipment tires, including the spare. The placard can be found
on the driver side door or door jamb area. If you have questions about understanding
your vehicle’s tire placard, please refer to your Owner’s Manual or ask a qualified tire
service professional.

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Example of what your tire placard looks like:
CHECKING YOUR TIRE AIR PRESSURE
Checking your air pressure at least once a month is vital to help your tires perform
p r

operly and help you get the best gas mileage possible. Tires can lose up to 7 kPa
(1 psi) per month under normal conditions and lose up to 7 kPa (1 psi) per every 9°C
( 1

6°F) drop in temperature. Here are some simple steps on how to check the air
pressures in your tires:
1. R emove the valve stem cap.
2
. P lace the end of the tire gauge firmly against the tire’s valve stem.
3
. R ead the current pressure displayed on the gauge that is currently in the tire.
4
. I ncrease pressure at this time (if needed) and recheck with your tire gauge.
5
. R eplace the valve stem cap.
6
. R epeat until all of your tires have been checked and adjusted accordingly.
TIRE PRESSURE MONITORING SYSTEM (TPMS)
A Tire Pressure Monitoring System (TPMS) is a safety system found in most
vehicles manufactured after 2005. There are pressure sensing transmitters
mo

unted inside of each tire that send readings to the central computer in your
vehicle. The TPMS system will alert you when one or more of your tires are
underinflated by 25% or more by turning on a warning light on your vehicle’s
dashboard or Heads Up Display (HUD) screen. This means that one or more of your tires
may have a low-pressure condition. Follow the instructions in your Owner’s Manual.
ROTATION AND WEAR
Falken recommends rotating your tires at least every 8,000 km (5,000 miles).
Pe
riodically inspecting your tires to make sure they are free of road hazards (such as
nails, screws, large wood splinters, etc.) that might penetrate your tires causing them to
lose air pressure and to ensure they are wearing evenly. Common irregular wear patterns
are: misalignment wear, where the tire shows excessive outer or inner tread wear. Tire
sidewalls should also be inspected for cuts, snags, bruises, and weather cracking. If any

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of these noted conditions are present during inspection, we recommend returning to
your servicing tire dealer to be corrected to ensure long tire life. ***Never include a
temporary spare tire in your rotation pattern***
TIRE REPLACEMENT
Falken recommends replacing your tires when the tread wears down to the wear bars at
1.6 mm (2/32 of an inch), which are located across the tread in several locations around
t h

e tire. If only two tires are being replaced, the two new tires should always be installed
on the rear of the vehicle to aid in preventing your vehicle from hydroplaning, even if your
car is front wheel drive. It is always recommended to have your new tires balanced during
installation, and alignment checked if the previous tires show and irregular wear. Tires
that have been in use for five years or more should continue to be inspected by a
qualified tire specialist, at least annually. It is recommended that any tires 10 years old
or older from the date of manufacture, including spare tires, be replaced with new tires
as a precaution even if such tires appear serviceable and even if they have not reached
the legal worn out limit at 1.6 mm (2/32 of an inch).
TIRE REPAIRS
In the event that you get a flat tire while driving, it is best to find a nearby, safe place to
stop and install your spare tire or call a tow truck. The less distance that you drive on your
low or flat tire, the better chances your tire has of being repairable. Once you are able to
get to your local servicing tire dealer, have them dismount the tire from the rim and
thoroughly inspect the inside of the tire. It is important to know the difference between a
proper tire repair and an improper one because it can be critical to you and your vehicle’s
safety. An improper repair could pose a safety threat to you and your family and could
also affect your tire’s manufacturer warranty. Here are some tips in determining if your
damaged tire can be properly repaired or not:
• Always have the tire removed from the wheel and inspected before any repair is
p
erformed.
• T ires with less than 1.6
mm (2/32 of an inch) of tread should NOT be repaired.
• N ever repair a tire with a puncture larger than 6
mm (1/4 of an inch).
• R epairs should be limited to the tread area only.
•
Repairs cannot overlap one another.

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• A plug and patch or plug/patch combo should be used to effectively repair a tire punc -
ture.
• I f anything seems questionable at any time during the repair process, ask your service
a
dvisor for more details and/or call the tire manufacturer to make sure the tire’s
warranty is not being voided.
TIRE MIX USAGE
TIRE SPEED RATINGS
Falken recommends replacing your tire(s) with the same speed rating as the original tires
equipped on your vehicle.
It is okay to use a lower speed rated tire when using Winter tires. However, speeds should
b e

reduced to match the tires new “maximum” speed capability.
Any tire that is repaired, damaged, abused, altered from its original state or retreaded
v o

ids the speed rating on that particular tire and should be considered a non-speed rated
tire.
HIGH PERFORMANCE, LOW ASPECT RATIO TIRES
Various new vehicles come equipped with high performance and/or low aspect ratio tires
from the factory. These tires generally provide increased vehicle handling
characteristics, but may also have engineering performance trade-offs related with their
designs. Low aspect ratio tires have reduced sidewall heights and may be more
vulnerable to damage from road hazards, potholes, and other objects, like curbs. Your
vehicle’s wheels are susceptible to these same dangers as well. Some vehicles may be
originally equipped with high performance tires that are designed for warmer weather
use, reducing traction in colder, winter weather conditions. High performance tires also
pose the possibility of wearing more quickly, giving a stiffer ride, and producing louder
noise than standard all-season tires during operation. Refer to your vehicle Owner’s
Manual, tire information placard, or qualified tire service professional for more
information about these kinds of tires.
WARNING!


Never mix tires of different size or construction and/or type on any axle. (Except for
temporary use as a spare tire.) Always refer to the vehicle’s owner manual for proper
tire fitments.
WARNING!


Falken does not recommend the use of mixing different speed ratings on a vehicle.
This can cause poor handling and unpredictable steering.

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WINTER TIRES
Falken recommends all four tires be replaced when replacing your original equipment
tires and installing winter tires for the winter months.
STORING YOUR TIRES
When storing your tires for any extended period of time, be sure to thoroughly clean your
tires with a tire brush, soap, and water to remove any dirt, salt, and brake dust from the
tires. If you are storing your tires still mounted on the wheels, use a wheel brush and
approved wheel cleaner to clean your wheels. Then dry the wheels and tires with a towel
and allow them to fully dry. DO NOT apply any tire dressings while storing your tires. Tire
compounds are made to resist weather cracking and ozone damage. Place each clean
and dry tire in an airtight plastic bag and seal the bag with tape to help reduce oil
evaporation. Store your tires out of direct sunlight and somewhere that is well shielded
from the elements, like a climate-controlled room or dry basement. Storing the tires in a
garage or shed usually exposes the tires to a wide range of temperatures as well as
precipitation and humidity. Keep the tires away from sources that emit ozone like electric
motors that use contact brushes, furnaces, sump pumps, etc. Although tires will still age
regardless of how they are stored, these precautions will help slow the aging process and
reduce the damage to your tires.
SPEED LIMITS
TIRE SPINNING
WARNING!


Never use just two winter tires. It could lead to adverse handling, loss of control, which
could cause serious injury or death.
WARNING!


Operating your vehicle in excess of the posted speed limit or the maximum speed
allotted by driving conditions has the potential to be dangerous. Higher driving speeds
create excessive heat buildup in a tire, leading to a possible tire failure.
WARNING!


Spinning a tire to get a stuck vehicle out of mud, ice, snow, sand, or wet grass can be
potentially dangerous. A spinning tire at a speedometer reading above 55 km/h
( 3

5 mph) can be capable of disintegrating a tire with explosive force. In some circum -
stances, a tire may be spinning at twice the speed displayed on the speedometer. This
c a

n cause serious injury or death to you, a passenger, or bystander. Never spin a tire
above 55 km/h (35 mph).

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B) LIMITED WARRANTY
This limited warranty applies to Falken brand original equipment passenger car,
temporary spare, and light truck steel belted radial tires bearing the complete
description and serial number required by the Department of Transportation (DOT). This
warranty is effective only to tires for which claims are made within five years of the date
of production, based on the tire DOT serial number.
1. WHAT IS COVERED AND FOR HOW LONG
Falken tires that are originally equipped on this vehicle are warranted against
any defects in the materials and workmanship for the usable life of the original
tread. The limited warranty terminates at the flush appearance of the tread wear
indicators at 1.6 mm (2/32 of an inch) remaining tread depth.
• Free Replacement - If a tire becomes unserviceable due to such defect within the
first 1.6 mm (2/32 of an inch) of tread wear, the tire will be replaced free of charge
w i

th the same or comparable Falken tire.
• P rorated Replacement - After the first 1.6
mm (2/32 of an inch) of wear, a prorated
ad
justment credit will be given based on the percentage of remaining usable tread
depth, down to the remaining 1.6 mm (2/32 of an inch) tread wear bar indicator.
N o

credit is given if the tire is worn beyond the flush appearance of the tread wear
bar indicator (less than 1.6 mm (2/32 of an inch) tread depth remaining).
• O ut-of-Round/Out-of-Balance Replacement- Tires that are deemed to be
o
ut-of-round or out-of-balance will be accepted for adjustment during the first
0.8 mm (1/32 of an inch) of the original tread depth and will be replaced free of
c h

arge with the same or similar Falken tires (no labor costs will be covered). A set
of four (4) tires from the same vehicle will not be accepted for out-of-round or
out-of-balance claims.
2. W HAT IS NOT COVERED BY THE WARRANTY
•
Tires that become unserviceable due to road hazard damages (cuts, snags, punc -
t
ures, bruises, impact breaks, etc.) improper repair technique or materials,
i m

proper inflation, overload, irregular wear, wheel imbalance, defective mechan -
ical vehicle components (brakes, suspension, wheels, etc.) improper suspension
a l

ignment, accident, fire, chemical damage, damage from chain use, racing,
off-road use, run flat, improper installation, vandalism, or abuse.
• T ires branded “NA” or a tire in which the DOT numbering has been removed.
•
Tires presented for a warranty claim by someone other than by someone other
t
han the original purchaser, or tires that were transferred to another vehicle from
the vehicle on which the tires were originally installed.
• T ires having a failure or failures caused by previous damages or repairs.
•
The cost of tire repair or retreading is not covered by this warranty and will be the
s
ole responsibility of the tire owner.

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Possible non-Covered Reasons/Conditions:
3. OWNER’S OBLIGATIONS
At least monthly, the vehicle owner(s) should check the tires’ air pressure with a
gauge and inflate to the recommended cold air pressure level listed on the driver
door placard. Do not rely on car servicers to perform the checks. The tires should
be rotated at least every 8,000 km (5,000 miles) or earlier if uneven wear is oc -
curring, and proof of maintenance records should be kept. The owner(s) should
h a

ve the tires rebalanced if vibration is experienced, and the vehicle’s alignment
should be checked if uneven or rapid wear is occurring, or when suggested by
the vehicle’s manufacturer.
All warranty claims must be presented to an authorized Falken dealer or partici -
pating car dealership. The owner(s) must present any supporting maintenance
r e

cords and documentation necessary to help determine if the tire(s) in question
are deemed covered by the limited warranty or not.
4. LEGAL RIGHTS
All implied warranties, including warranties of merchantability and fitness for a
particular purpose shall be limited in duration to the above period. To the extent
permitted by law, Falken Tire Corporation shall not be responsible for incidental
or consequential damages, such as loss of use of the tire or the vehicle on which
it is used, inconvenience, or commercial loss, some states do not allow limita -
tions on how long an implied warranty lasts, or the exclusion or limitation of inci -
dental or consequential damages, so the above limitations or exclusions may not
a p

ply to you. This warranty gives you specific legal rights and you may also have
other rights, which vary from state to state. This is the only express warranty ap -
plicable to Falken brand tires and supersedes the terms of any previous warran -
ty. Falken neither assumes nor authorizes anyone to make or assume for it any
o t

her warranty.
Chipping/Chunking/Tearing Puncture
Corrosion/Wreck Racing or any Competition
Fire Repair Failure
Impact Break or Concussions Road Hazards
Improper Inflation Pressure Sidewall Cut or Damage
Improper Mounting/Dismount Theft or Vandalism
Mechanical Defects of the Vehicle Tread Cuts
Misalignment Wheel Imbalance
Misapplication Willful Abuse
Overloading

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C) UNDERSTANDING YOUR TIRES
TIRE SPEED SYMBOLS
Tires that are speed-rated are identified by the following letter symbols: Q, S, T, U, H, V,
W ,

Y, (Y), or (ZR). The Speed Rating’s Symbol can be found as a part of the tire size
designation (ex: 215/65HR16) or after the load index immediately following the tire size
designation (ex: 215/65R16 97H). The Speed Rating’s Symbol indicates the maximum
speed that a tire can handle when properly inflated and loaded.

**For tires with speed symbols W and Y, ZR may or may not also appear within the size designation. For
tires with a maximum speed above 186 mph a ZR must appear in the size designation.

DATE OF TIRE MANUFACTURE
The date that a tire was manufactured can be determined by examining the last four
digits of the 12-digit Department of Transportation (DOT) serial code, which is found on
at least one sidewall of a tire. For tires that were produced after the year 2000, the last
four digits of the serial code will identify the week and the year that the tire was
manufactured. If the last four digits in the DOT serial code were to read “3013” it would
mean that the tire was manufactured the 30th week of 2013. If you are uncertain, check
with a qualified tire service professional to be sure.Speed Symbol
Maximum Speed (KMH) Maximum Speed (MPH)
Q 160 99
S 180 112
T 190 118
U 200 124
H 210 130
V 240 149
W 270 168
Y 300 186
(Y) Above 300 Above 186
ZR** Above 240 Above 149