2022 DODGE DURANGO Vehicle Warranty

FALKEN TIRE CORPORATION 80
DOT Symbol And DOT Serial Code
The “DOT” symbol claims that the tire conforms to all applicable US DOT motor vehicle
sa

fety standards for tires. The identification/serial number follows the “DOT” symbol.
Here is an example of a DOT serial code:
TIRE SIDEWALL LABELING
MAX LOAD AND INFLATION
The maximum load and inflation pressure are marked on the tire sidewall in english and
m e

tric units.
PLY COMPOSITION AND MATERIALS
The number of plies and their generic composition of cord materials in the sidewall and
tr
ead areas can be found on at least one sidewall of a tire.
(a) DOT Symbol (d) Tire Manufacturer’s Code
(b) Manufacture Plant Code (e) Week of Production (01-52)
(c) Tire Size Code (f) Year of Production (last two digits of year)

FALKEN TIRE CORPORATION
81
RADIAL MARKING
A radial ply tire will have the word “radial” marked on at least one sidewall. An “R” found
i n

the tire size marking also refers to the tire being a radial ply tire.
UNIFORM TIRE QUALITY GRADING (UTQG) SYSTEM
The Uniform Tire Quality Grading (UTQG) Standards were created to help you make an
informed decision when purchasing passenger car tires by providing relative information
about a tire’s treadwear, traction, and temperature characteristics. Here is a breakdown
of the different categories that the UTQG grades:
TREAD WEAR
The tread wear grade is a comparative rating based on the wear rate of the tire when
te

sted under controlled conditions on a specified government test course. For example,
a tire graded 150 would wear one and a half (1½) times as well on the government
course as a tire graded 100. The relative performance of tires depends upon the actual
conditions of their use, however, and may depart significantly from the norm due to
variations in driving habits, service practices, and differences in road characteristics and
climate.
TRACTION
The traction grades, from highest to lowest, are AA

, A, B and C. Those grades represent
the tire’s ability to stop on wet pavement as measured under controlled conditions on
specific government test surfaces of asphalt and concrete. A tire marked C may have
poor traction performance.
TEMPERATURE
The temperature grades are A
(the highest), B, and C, representing the tire’s resistance
to the generation of heat and its ability to dissipate heat when tested under controlled
conditions or on a specified indoor laboratory test wheel. Sustained high temperature
can cause the material of the tire to degenerate and reduce in tire life, and excessive
temperature can lead to sudden tire failure. The grade C corresponds to a level of
performance which all passenger car tires must meet under the Federal Motor Vehicle
Safety Standard No. 109. Grades B and A represent higher levels of performance on the
laboratory test wheel than minimum required by law.
WARNING!


The traction grades assigned to this tire is based on straight ahead braking traction
tests, and does not include acceleration, cornering, hydroplaning, or peak traction
characteristics.
WARNING!
The temperature grade for each tie is established for a tire that is properly inflated and
not overloaded. Excessive speed, under-inflation, or excessive loading either
separately or in combination, can cause heat buildup and possible tire failure.

FALKEN TIRE CORPORATION 82
E) Tire Maintenance Record
Front kPa (psi)__________
Rear kPa (psi)___________
Tire Manufacturer Contact Information
MAINTENANCE RECORD
Mileage DateRetailer Inspection
Rotation
Balance
Ali gnment
Country Company AddressTelephone Number
ARGENTINA Geveco S.A.Av. Triunvirato 3460,
C
a

pital Federal
1427, Buenos Aires,
ARGENTINA +54114 555 4050
AUSTRALIA Sumitomo Rubber
A
u

stralia Pty Ltd 32 Riverside Road,
C
h

ipping Norton,
NSW. 2170,
AUSTRALIA +61 2 8774 2905

FALKEN TIRE CORPORATION
83
BAHRAIN International Tire
C
e
ntre P.O. BOX 47036,
Do
ha, QATAR +974 40157001
BRAZIL Sumitomo Rubber
D
o

Brasil Ltda. Rua Euripedes
G
a

rcez do
Nascimento, 523-
Ahu, Curitiba
Parana, CEP:
80540-280, BRAZIL +55 41 3060 9250
CANADA Sumitomo Rubber
N
o

rth America, Inc. 8656 Haven
A
v

enue, Rancho
Cucamonga, CA
91730, USA +1 800 723 2553
CHILE Neumaticos del
Pa

cifico Carlos Salas Herrera
N
°
4165 Conchali,
Santiago, CHILE +562 734 4900
CHINA Sumitomo Rubber
(
C

hina), Ltd. Riverside Industrial
P
a

rk, Jiangsu
Province Changshu
Economic
Development Zone,
P.R. CHINA
+86 512 5269 0502

COLOMBIA Com. De Llantas
U
n

idas Zona Franca del
P
a

cífico, Carretera
Yumbo - Aeropuerto
Km. 6, COLUMBIA +57 2 2802000
COSTA RICA FanastContiguo al parqueo
d
e

Hipermás, San
Sebastian - P.O. Box
912-1000 San José,
COSTA RICA +506 2227 1111
ECUADOR Sumitomo Corp. Del
E
c

uador Av. Amazonas 4080
Y


Naciones Unidas,
Edif. Puerta Del Sol
Torre A - Piso 7,
ECUADOR +593 22261751
EGYPT BARAKAT
B
R

OTHERS
COMPANY 6ST Toot Ankh
Am
oon, Samoha,
Alexandria, EGYPT +20 2 034205353
Country
Company Address Telephone Number

FALKEN TIRE CORPORATION 84
FRANCEFalken Tyre Europe
G
m
bH Berliner Strasse
7
4

-76, 63065
Offenbach,
GERMANY
+49 69 247 5252 10

GERMANY Falken Tyre Europe
G
m

bH Berliner Strasse
7
4

-76, 63065
Offenbach,
GERMANY
+49 69 247 5252 10

GREAT BRITAIN Falken Tyre Europe
G
m

bH Berliner Strasse
7
4

-76, 63065
Offenbach,
GERMANY
+49 69 247 5252 10

IRAN Nagina Marketing
F
Z

CO P.O. BOX 2131,
Du
bai, UAE +98 971 4 3327701
ISRAEL Autoluxe Tires
(
I

srael) LTD. 25 Hamelacha
S
t

reet,Park Afeq,
Rosh Haayin,
48091, ISRAEL +972 3 90296
IRAQ DIJLAT AL-KHAIR for
G
e

neral trading Ltd. Khanaqa market
(
c

ommercial center),
1st floor, flat No.2,
Sulaymaniyah, IRAQ +964 7901946744
ITALY Falken Tyre Europe
G
m

bH Berliner Strasse
7
4

-76, 63065
Offenbach,
GERMANY
+49 69 247 5252 10

JAPAN Sumitomo Rubber
I
n

dustry, LTD 3-6-9
W
a

kinohama-cho,
Chuo-ku, Kobe,
Hyogo 651-0072,
JAPAN +81 78 265 5626
JORDAN Jarash Trading Co.P.O. BOX 621100,
A
M

MAN 11162,
JORDAN +962 6 4637290
KUWAIT Al Ghannam Tires
C
e

nter CO. WLL P.O. BOX 26191,
S
A
FAT,13122,
KUWAIT +965 24830915
LEBANON PROLACHalat Naher
I
b

rahim, Beirut,
LEBANON +961 9 478170
Country
Company Address Telephone Number

FALKEN TIRE CORPORATION
85
LIBYA AL SUHOULPO Box 70786
T
r
ipoli, LIBYA +218 21 360 61 88
MEXICO TBC de Mexico, S.A.
d


C.V. Eje 114
No.150,
Z o

na Industrial San
Luis Potosi, S.L.P.
C.P. 78395, MEXICO +1 800 288 5526
MOROCCO Pnuematique EnnorDERB MOULAY
C
H

RIF - N 176/178 -
BD, IBNOU EL
OUANAN - HAY
MOHAMMADI,
CASABLANCA,
MOROCCO +212 522628303
NEW ZEALAND O.T.R. International
(
N

Z) Ltd 415 East Tamaki
R
o

ad, PO Box 51110
Pakuranga,
Auckland, NEW
ZEALAND +64 09 272 1830
OMAN Oman Gulf
E
n

terprises P.O. BOX 421,
P
O

STAL CODE : 118,
Al Hamriya,
SULTANATE OF
OMAN +968 24787815
PERU Lima Caucho S.A.Carretera Central N
3
4

9 Km.1 Santa
Anita, Lima 43,
PERU +51 1 317 0500
POLAND Falken Tyre Europe
G
m

bH Berliner Strasse
7
4

-76, 63065
Offenbach,
GERMANY
+49 69 247 5252 10

QATAR International Tire
C
e

ntre P.O. BOX 51, DOHA,
QA
TAR +974 40157001
SAUDI ARABIA Al Howail GroupP.O. Box 7580,
D
a

mman 31472,
SAUDI ARABIA +966 3 8091796
SOUTH AFRICA Stamford Tyres
(
A

frica) (Pty) Ltd 8 Ferrule Avenue,
M
o

ntague Gardens,
7441 Cape Town,
SOUTH AFRICA +27 21 790 1302
Country
Company Address Telephone Number

FALKEN TIRE CORPORATION 86
SPAINFalken Tyre Europe
G
m
bH Berliner Strasse
7
4

-76, 63065
Offenbach,
GERMANY
+49 69 247 5252 10

TURKEY Abudulkadir Özcan
O
t

omoti Kazım karabekir
C
a

d. Özcan Plaza
No:124, 06060
Dişkapı, Ankara,
TURKEY +90 0312 3093030
UAE
Wolfe Tyres
B
a

tteries and
Accessories LLC P.O. BOX 325, AL
G
u
rg Tower No:1,
Baniyas Road, Deira
Creek, Dubai- UAE + +971 4 3378731
UNITED STATES Sumitomo Rubber
N
o

rth America, Inc. 8656 Haven
A
v

enue, Rancho
Cucamonga, CA
91730, USA +1 800 723 2553
YEMEN Bin Sharaf Tire
Tr

ading Ring Road, Sana’a,
R
E
PUBLIC OF
YEMEN +967 1265300
Country
Company Address Telephone Number

87
GENERAL TIRE
LIMITED WARRANTY FOR ORIGINAL EQUIPMENT PASSENGER CAR AND LIGHT TRUCK
TIRES (Including SPECIAL SPARE Tires)
This booklet also includes important safety warnings.
ELIGIBILITY
This Limited Warranty and Adjustment Policy applies to the original owner of new General
brand passenger and light truck (LT) tires that are the new vehicle original equipment
tires bearing the General brand name and Department of Transportation (DOT) Tire
Identification, operated in normal service, and used on the same vehicle on which they
were originally installed according to the vehicle manufacturer’s recommendations.
Tire(s) on any vehicle registered and normally operated outside the United States and
Can
ada are excluded from eligibility under this Limited Warranty and Adjustment Policy.
WHAT IS THE ADJUSTMENT POLICY AND HOW LONG IS IT APPLICABLE?
BASIC COVERAGE:
Eligible Tires are covered by this Limited Warranty and Adjustment Policy for a maximum
of

72 months from the date of purchase, determined by the new vehicle registration date
or

new vehicle sales invoice showing date of purchase.
Where To Go For Warranty Replacement: Co
ntact the vehicle dealer from where you
purchased the vehicle to determine the eligible warranty coverage for your tires and
where to proceed from there.
Free Replacement Period: If
an eligible General brand passenger or light truck tire
becomes unserviceable from a condition other than those listed under Section 3 during
the first 12 months or first 2/32 of an inch (1.6 mm) of tread wear (whichever comes
fi r

st) it will be replaced with a comparable new General brand tire FREE OF CHARGE,
including mounting and balancing. Owner pays all applicable taxes.
Temporary Spare Tires: Th
is Policy also extends to the original owner of the General
brand Temporary Spare Tire that was originally equipped by the vehicle manufacturer as
a temporary spare tire bearing a General Department of Transportation (DOT) serial
number. An eligible Temporary Spare Tire under this Policy must have been operated in
normal service, used on the same vehicle on which they were originally installed
according to the vehicle manufacturer’s recommendations,
This Policy is for a maximum period of 72 months from date of purchase, determined by
th e

new vehicle registration date or new vehicle sales invoice showing date purchased.
If a Temporary Spare Tire becomes unserviceable from a condition other than those
li s

ted in Section 3, during the first 1/32 of an inch (0.8 mm) of tread wear, then it will be
re p

laced with a comparable new General brand Temporary Spare Tire FREE OF CHARGE,
including mounting and balancing. The owner pays all applicable taxes.
After this “Free Replacement Policy” for your Temporary Spare Tire expires, no
ad j

ustment will be made.