2022 DODGE DURANGO Vehicle Warranty

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lost all air! That means time to get off the highway and get to a place where the tire can
be inspected, replaced, or possibly repaired and returned to service. That is peace of
mind!
MICHELIN® PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY
WHAT IS COVERED AND FOR HOW LONG
Passenger and Light Truck Tires Michelin® Passenger and Light Truck tires, used in
no

rmal service on the vehicle on which they were originally fitted and in accordance with
the maintenance recommendations and safety warnings contained in the attached
owner’s manual, are covered by this warranty against defects in workmanship and
materials for the life of the original usable tread, or six years from the date of purchase,
whichever occurs first. At that time, all warranties, express or implied, expire. The usable
tread is the original tread down to the level of the tread wear indicators - 2/32 of an inch
(1.6 mm) of tread remaining. Date of purchase is documented by new vehicle
re

gistration or tire sales invoice. If no proof of purchase is available, coverage will be
based on the date of manufacture.
Replacement will be made in accordance with the terms and conditions described under
“ H

ow Replacement Charges are Calculated”.
NOTE:
Your vehicle manufacturer may provide additional tire warranty coverage over and above
w h

at is provided by Michelin®. Consult your vehicle Owner’s Manual for further informa -
tion.
NOTE:
Some Michelin® Self-Supporting Zero Pressure (ZP) tires can only be mounted on special
S H

-M (Symmetric Hump - Modified) wheels. These tires bear the special SH-M designa -
tion, molded into the sidewall of the tire, next to the ZP designation. DO NOT MOUNT A
T I

RE WITH THE SH-M DESIGNATION ON THE SIDEWALL ON A STANDARD WHEEL. DOING
SO VOIDS THIS LIMITED WARRANTY AND COULD CAUSE THE TIRE TO BECOME UNSER -
VICEABLE AT LOW OR ZERO PRESSURE, RESULTING IN SERIOUS PERSONAL INJURY OR
D E

ATH.
Treadwear – Mileage Warranty Coverage for Michelin® Passenger and Light Truck Tires
Michelin® passenger and light truck tires are covered by a manufacturer’s limited
w a

rranty for treadwear. For the mileage warranty associated with a specific tire line,
please see your Michelin® tire retailer or visit us at https://www.michelinman.com/
home . Some vehicles come from the vehicle manufacturer with “split fitments” –
meaning different size tires on the front and rear axles. Because these tires cannot be
r o

tated as recommended by Michelin®, the mileage warranty on each rear tire will cover
half the number of miles as the standard mileage warranty for that particular tire design.
Michelin® Self-Supporting Zero Pressure (ZP) tires have the same mileage warranty as
the standard tire line of which they are a part, up to but not exceeding 30,000 miles.
D O

T-approved competition tires (e.g., Michelin® Pilot® Sport Cup tires) are excluded
from any mileage warranty. Michelin® Winter tires must be used during winter months
only, defined as a period beginning on or after September 1st of a given year and ending

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no later than April 30th of the following year. Michelin® winter tires require
documentation of the timing of the installation and removal of the tires each winter to
maintain coverage under the limited warranty for treadwear.
An important reminder:
No tire manufacturer can guarantee you a certain number of miles from a given tire.
D r

iving habits, driving conditions, road conditions, and vehicle maintenance all play a
part in the tread life of a tire. If a tire does not reach the warranted mileage, and the
owner of the tires has complied with the terms and conditions of the warranty, Michelin®
will replace the tires as described under “How Replacement Charges are calculated”.
Temporary Spares
Michelin® temporary spare tires are covered by this warranty for six years from the date
o f

purchase or until the first 2/32 of an inch (1.6 mm) of the original tread is worn off.
D a

te of purchase is documented by new vehicle registration or tire sales invoice. If no
proof of purchase is available, coverage will be based on date of manufacture. At that
time, all warranties, express or implied, expire.
WHAT IS NOT COVERED
Tires which become unserviceable due to:
• R oad hazard injury (e.g., a cut, snag, bruise, impact damage or puncture)
•
Incorrect mounting of the tire, tire/wheel imbalance or improper repair
•
Misapplication, improper maintenance, racing, underinflation, overinflation or other
a
buse
• U neven or rapid wear which is caused by mechanical irregularity in the vehicle such as
w
heel misalignment, (a measured tread difference of 2/32nds of an inch (1.6 mm) or
m o

re across the tread on the same tire)
• A ccident, fire, chemical corrosion, tire alteration, or vandalism
•
Use in commercial applications for tread wear; by this warranty for six years
•
Flat spotting caused by improper storage or brake lock
•
The addition of liquid, solid or gaseous materials other than air, nitrogen or carbon
d
ioxide (for example, waterbase sealers or balancing substances)
• C osmetic ozone or weather cracking
•
Use of Michelin® Self-Supporting Zero Pressure (ZP) tires without a properly operating
l
ow air pressure warning system
HOW REPLACEMENT CHARGES ARE CALCULATED
Passenger and Light Truck Tires
A tire which becomes unserviceable due to a condition covered by this workmanship and
ma

terials limited warranty will be replaced with a comparable new Michelin® tire, free of
charge, when 2/32nds of an inch (1.6 mm) or less of the original tread is worn, (or 25%
o r

less, whichever is more beneficial to the user) and within 12 months of the date of
p u

rchase. Mounting and balancing of the tire is included. You pay the cost of any other

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service charges and applicable taxes. When more than 2/32nds of an inch (1.6 mm) of
or
iginal tread has been worn (or more than 25%, whichever is more beneficial to the
user) or after 12 months from the date of purchase, you must pay the cost of a
c o

mparable new Michelin® passenger or light truck replacement tire on a pro rata basis.
The retailer will determine the charge by multiplying the percentage of the original usable
tread worn, by the current selling price at the adjustment location or the price in the
current Michelin® Base Price List, whichever is lower. This list is based on a
predetermined price intended to fairly represent the actual selling price of the tire. You
pay the cost of mounting, balancing and any other service charges and applicable taxes.
Treadwear
A tire meeting the conditions for prorated replacement, which wears evenly across the
t r

ead, down to the tread wear indicators (2/32nds of an inch tread remaining) within six
years of the date of purchase, and before delivering the warranted miles of service, will
be replaced with a comparable new Michelin® tire based on mileage received. The
participating Michelin® tire retailer will determine the charge by multiplying the percent
of mileage received by the current actual selling price at the adjustment location or the
price of the tire in the current Michelin® Base Price List, whichever is lower. This list is
based on a predetermined price intended to fairly represent the actual selling price of
the tire. You pay the cost of mounting, balancing and any other dealer services and
applicable taxes. Tires which wear out evenly before delivering the warranted mileage
will be replaced on a pro rata basis only if:
1. Y ou are the original purchaser of the tires, you own the vehicle on which they were
o
riginally installed, and the tires have been used only on that vehicle.
2. T he tires have been rotated and inspected by a participating Michelin® tire retailer
e
very 7,500 miles, and the attached Mounting and Rotation Service Record has been
f u

lly completed and signed.
3. T he completed Service Record form, Original Owner/Tire Installation Information
f
orm, and the Original Invoice are presented to a participating Michelin® tire retailer
at the time of adjustment claim.
4. T he tires have not become unserviceable due to a condition listed under WHAT IS
N
OT COVERED.
WHAT IS NOT COVERED
WHAT YOU MUST DO WHEN MAKING A CLAIM
When making a claim under the terms of this limited warranty, you must present your
ti

re(s) to a participating Michelin® retailer. The vehicle on which the tires were used
must be available for inspection. Michelin® tire retailers are listed in the yellow pages
under “Tire Dealers-Retail”. Personal identification (i.e. Driver’s License, Credit Card,
etc.) and vehicle registration may be required. You pay service charges for normal vehicle
and tire maintenance.

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CONDITIONS AND EXCLUSIONS
This limited warranty does not provide compensation for loss of time, loss of use of
vehicle, inconvenience or incidental or consequential damages. Tires presented for
claim remain the property of the consumer and Michelin® accepts no responsibility for
loss or damage to tires which are in the custody or control of a Michelin® tire retailer for
the purpose of inspection for warranty adjustment.
In the event of a disputed claim, the consumer must make the tire available for further
in
spection.
Tires accepted for claim become the property of Michelin® North America, Inc.
No Michelin® representative, employee or retailer has the authority to make or imply any
re
presentation, promise or agreement, which in any way varies from the terms of this
warranty.
This warranty applies only in the United States and Canada.
SAFETY MAINTENANCE INFORMATION
Read your Tire Owner’s Manual, the information on the sidewall of your tires, your vehicle
Owner’s Manual and vehicle tire information placard for essential safety and
maintenance information. When service is required:
1. C ontact a participating Michelin® tire retailer listed in your local yellow pages.
2
. I f additional assistance in locating a participating Michelin® tire retailer is required,
p
lease call the phone number listed in this book for the Consumer Care Department
in your area.
ARBITRATION CLAUSE
RESOLUTION OF DISPUTES
ALL CLAIMS ARISING FROM THIS LIMITED WARRANTY OR THE MARKETING, SALE OR
P E

RFORMANCE OF THE PURCHASED PRODUCT AGAINST MICHELIN® NORTH AMERICA,
INC. AND ITS AGENTS, EMPLOYEES, DEALERS, AFFILIATES, PARENT OR SISTER
CORPORATIONS, RELATED CORPORATE ENTITIES, PREDECESSORS, SUCCESSORS OR
ASSIGNS (HEREINAFTER COLLECTIVELY “MICHELIN®”) SHALL BE SUBJECT TO BINDING
ARBITRATION. You and Michelin® acknowledge your and its right to litigate claims,
disputes and controversies arising out of or in connection with this limited warranty or
the marketing, sale or performance of the purchased product in court, but prefer to
resolve any such claims, disputes and controversies through arbitration and hereby
waive the right to litigate such claims, disputes and controversies in court upon election
of arbitration by either party. Therefore, you and Michelin® agree that all claims,
disputes, and controversies between you and Michelin® arising out of or in connection
WARNING!


DISREGARDING ANY OF THE SAFETY PRECAUTIONS AND INSTRUCTIONS CONTAINED
IN THIS MANUAL MAY RESULT IN TIRE FAILURE OR EXPLOSION CAUSING SERIOUS
PERSONAL INJURY OR DEATH.

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with this limited warranty, or any other warranties, express or implied, including a failure
of warranty, or any claims arising out of or in connection with the marketing, sale or
performance of the purchased product, including but not limited to claims for consumer
fraud or brought under any consumer protection statute, but excluding claims for
personal injury or property damage, shall be finally resolved solely by arbitration, upon
election by either party, according to the formal dispute resolution procedures then in
effect of the National Arbitration Forum, or if the National Arbitration Forum is no longer
conducting such arbitrations, a successor organization thereto or such other private
arbitration service as you and Michelin® North America, Inc. shall mutually agree (the
actual authority involved, the “Arbitral Body”). The Arbitral Body shall decide the issues
submitted in accordance herewith, provided that all substantive questions of law will be
determined under the laws of the State in which you purchased the product at issue. You
agree that no claim subject to arbitration shall be arbitrated as a class action, or on a
class-wide or representative basis, or on behalf of the general public, or on behalf of
other persons that may be similarly situated. You agree that you do not have the right to
act as a private attorney general, a class representative, or to participate as a member
of a class of claimants with any claim subject to arbitration. You further agree that no
claim subject to arbitration shall be heard by a jury and that any judgment or award of
the Arbitral Body will be final and not subject to judicial review. All arbitrations will be
conducted as document hearings. Each party shall bear its own costs arising from and
associated with the document hearing with MICHELIN® the exception of the arbitrator’s
fee which will be borne by all parties in equal shares. If either party requests any
procedures beyond a document hearing, the requesting party will be responsible for all
fees, including filing and administrative fees, above and beyond the fees required for
document hearings. Any award of the arbitrator(s) may be entered as a judgment and
shall be enforceable in any court of competent jurisdiction. The arbitrators will have no
authority to award punitive or other damages not measured by the prevailing party’s
actual damages, except as may be required by statute. Information about arbitration may
be obtained and claims may be filed at any office of the National Arbitration Forum or at
P.O. Box 50191, Minneapolis, MN 55405.
TIRE DISABLEMENT
SAFETY WARNING
Any tire may fail as a result of an improperly repaired puncture, impact damage, improper
in

flation, overloading or other conditions resulting from use or misuse. Tire failures, such
as a rapid air loss or a tread and belt detachment, may increase risk of injury or death
and/or property damage. To reduce the risk of a tire failure, Michelin® recommends you
thoroughly read and follow the recommendations in the Michelin® Owner’s Manual,
vehicle Owner’s Manual, tire placard information, and tire sidewall information regarding
safety warnings, proper tire use and maintenance.
CONTROLLABILITY
Controlling a vehicle when a tire failure occurs
If a tire failure occurs, you may hear a loud noise, feel a vibration, and/or the vehicle may
p u

ll toward the side of the failed tire. If possible, step on the accelerator momentarily to
maintain forward momentum and ensure vehicle control. It is most important that you

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DO NOT BRAKE OR ABRUPTLY TURN THE STEERING WHEEL. Slowly remove your foot
from the accelerator and hold the steering wheel firmly while steering to remain in your
lane. Once the vehicle has slowed and is fully under control, apply the brakes gently;
safely pull over to the shoulder and come to a stop. Inspect the tires. If one or more looks
flat or low, shows detachment or other damage, remove tire assembly and replace it with
a properly inflated spare. Bumps or bulges may indicate detachment within the tire body
and require inspection by a qualified tire technician.
DRIVING ON ANY TIRE THAT DOES NOT HAVE THE CORRECT INFLATION PRESSURE
IS DANGEROUS
Any underinflated tire builds up excessive heat that may result in sudden tire destruction.
If tires are supplied as original equipment, refer to the tire decal on the vehicle (check
vehicle and/or vehicle Owner’s Manual for decal location) for the recommended
operating pressures. For replacement tires, the correct inflation pressure will be provided
by your tire retailer; if not, refer to the vehicle decal.
These inflation pressures must be maintained as a minimum. However, do not exceed
th
e maximum pressure rating indicated on the tire sidewall.
SELF-SUPPORTING TIRES. ZERO PRESSURE (ZP) TIRES, AND PAX® SYSTEM TIRES, AT
LO W

OR ZERO AIR PRESSURE
The handling characteristics of a vehicle with a deflated PAX® System tire or Self-
S u

pporting Zero Pressure (ZP) tire (whether front or rear) are not the same as those of a
vehicle with normally inflated tires. Avoid high speeds and hard cornering whenever a low
pressure warning is activated.
Even a MICHELIN® PAX® System Tire or Self-Supporting Zero Pressure (ZP) tire can build
u p

excessive heat when run underinflated for an extended period of time. The length of
time and distance a PAX® System Tire/Self-Supporting Zero Pressure (ZP) tire will
perform at low or zero air pressure will depend upon the severity of the event causing air
loss, ambient temperature, speed at which the tire is operated, and the conditions under
which the tire is operated (i.e. hard braking, cornering and other sharp maneuvers will
greatly reduce the length of time the tire can perform at low or zero air pressure.)
Continuous use of an underinflated tire may lead to sudden tire destruction. If a tire at
low or zero pressure begins to vibrate or cause difficulty in vehicle handling, remove the
tire immediately and replace with the temporary spare. If Michelin® PAX® System Tire/
Self-Supporting Zero Pressure (ZP) tires are supplied as original equipment, refer to the
vehicle owner’s manual for complete details on the low tire pressure warning system
designed to alert you in the event of a low pressure condition.
NOTE:
MICHELIN® SELF-SUPPORTING ZERO PRESSURE (ZP) TIRES ARE TO BE USED ONLY IN
C O

NJUNCTION WITH AN OPERATIONAL, MICHELIN® APPROVED, LOW TIRE PRESSURE
WARNING SYSTEM. Otherwise, all provisions of the limited warranty are void. For a list of
approved systems, see your participating Michelin® tire retailer, or call toll
free:1-800-847-3435

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NOTE:
Some MICHELIN® Self-Supporting Zero Pressure (ZP) tires can only be mounted on
s p

ecial SH-M (Symmetric Hump - Modified) wheels. These tires bear the special SH-M
designation, molded into the sidewall of the tire, next to the ZP designation. DO NOT
MOUNT A TIRE WITH THE SH-M DESIGNATION ON THE SIDEWALL ON A STANDARD
WHEEL. DOING SO VOIDS THIS LIMITED WARRANTY AND COULD CAUSE THE TIRE TO
BECOME UNSERVICEABLE AT LOW OR ZERO PRESSURE, RESULTING IN SERIOUS
PERSONAL INJURY OR DEATH.
NOTE:
MICHELIN® PAX® SYSTEM TIRES ARE TO BE USED ONLY IN CONJUNCTION WITH AN
O P

ERATIONAL, TIRE PRESSURE MONITORING SYSTEM (TPMS), APPROVED BY THE
VEHICLE MANUFACTURER FOR USE WITH THE PAX® SYSTEM. Otherwise, all provisions
of the limited warranty are void. For a list of approved systems, see an authorized PAX®
System retailer, or call toll free: 1-877-PAX TIRE or 1-877-729-8473
For all types of tires, consult your vehicle tire placard or owner’s manual for
r e

commended operating pressures. If the tires are purchased as replacement tires,
operating instructions for the low pressure warning system will be provided by the
manufacturer of that system. Recommended operating pressures will be provided by a
participating Michelin® tire retailer for self supporting ZP tires. Recommended operating
pressure for PAX® System Tires will be provided by a PAX® System retailer. These
inflation pressures must be maintained as a minimum. However, do not exceed the
maximum pressure rating indicated on the tire sidewall.
CHECK THE COLD INFLATION PRESSURES IN ALL YOUR TIRES, INCLUDING THE SPARE,
A T

LEAST ONCE EACH MONTH
Failure to maintain correct inflation may result in improper vehicle handling and may
c a

use rapid and irregular tire wear, sudden tire destruction, loss of vehicle control and
serious personal injury. Therefore, inflation pressures should be checked at least once
each month and always prior to long distance trips. This applies to all tires, including
sealant types, and Self-Supporting Zero Pressure (ZP) tires which are as susceptible to
losing air pressure as any other type of tire if not properly maintained.
UNDERINFLATION
It is impossible to determine whether tires are properly inflated by simply looking at them.
It is almost impossible to “feel or hear” when a tire is being run underinflated or nearly
flat. Tires must be checked monthly with a tire pressure gauge.
Pressures should be checked when tires are cold, in other words, before they have been
d r

iven on. Driving, even for a short distance, causes tires to heat up and air pressure to
increase.
Checking pressure when tires are hot:
If pressures are checked after tires have been driven for more than three minutes or
m o

re than 1 mile, (2 km) the tires become hot and the pressures will increase by
a p

proximately 4 psi. Therefore when the tire pressure is adjusted under these
conditions, it should be increased to a gauge reading of 4 psi greater than the
recommended cold inflation pressure.

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For Example Only:
• G auge reading of hot tire:.................................................. 32 psi (220 kPa)
•
If recommended cold inflation pressure is: ..................... 30 psi (205 kPa)
•
Desired gauge reading of hot tire 30 + 4 psi =................ 34 psi (205 + 30 = 235 kPa)
•
Therefore: add 2 psi........................................................... (15 kPa)
C
heck cold pressure as soon as possible, preferably within 24 hours. “Bleeding” air from
h o

t tires could result in underinflation. Use an accurate tire gauge to check pressures.
Never allow children to inflate or deflate tires.
FOR MICHELIN® PAX® SYSTEM TIRES/SELF-SUPPORTING ZERO PRESSURE (ZP) TIRES
C H

ECK INFLATION PRESSURES AS SOON AS POSSIBLE FOLLOWING A LOW PRESSURE
WARNING
The PAX® System requires a functioning, correctly calibrated on-board vehicle tire
p r

essure monitoring system (TPMS) to monitor the air pressure and alert the driver when
a low pressure event occurs. Be certain to ensure that your vehicle’s TPMS is functioning
and is correctly calibrated. Refer to your vehicle Owner’s Manual or your vehicle dealer.
Low pressure warning systems are designed to alert the driver to a low air pressure
s i

tuation in at least one tire on the vehicle. While your ZP tires are designed to provide
continued mobility in the event of an air loss, the sooner you respond to a warning and
take corrective action, the greater the likelihood that the tire can be returned to service.
Always visually inspect your MICHELIN® PAX® System tire and self-supporting tires and
u s

e a pressure gauge to check the air pressure in all four tires following any low pressure
warning. (Unless advised to do otherwise by the manufacturer of your low pressure
warning system.)
If the tire pressure is at or below 18 PSI, proceed to the nearest Authorized PAX® System
R e

tailer for PAX® tires or a participating Michelin® tire retailer for ZP tires or a
representative of your vehicle manufacturer if advised to do so in your vehicle Owner’s
Manual and have the tire demounted and thoroughly inspected for possible internal
damage.
If you are unable to see any damage to the tire, and the tire pressure is more than
18 PSI, reinflate your tire to the proper air pressure. See instructions for checking
p r

essures when tires are hot. When tires have cooled, check air pressure again. If any
tire has lost more than 5 PSI from the previous pressure check, have the tire inspected
at once by an authorized PAX® System Retailer for PAX® tires or a participating
Michelin® tire retailer or representative of your vehicle manufacturer if your vehicle
Owner’s Manual so advises. Failure to do so may cause irreparable damage to the tire
and result in sudden tire destruction and personal injury.
TIRE PRESSURE MONITORING SYSTEMS (TPMS):
Your vehicle may be equipped with a Tire Pressure Monitoring System (TPMS) that is
designed to monitor the pressure of tires mounted on your vehicle and sends a signal to
the driver if a tire pressure falls below a predetermined level. A TPMS should not replace
monthly manual pressure checks for all four tires and the spare. We recommend that you
manually monitor and check tire pressure inflation with a pressure gauge. Your tires