BRIDGESTONE® - FIRESTONE®
63
WHERE TO GO
Tire adjustments under this Limited Warranty will only be made at an authorized
Bridgestone® Firestone® retailer. Consult a phone directory (often listed in the Yellow
Pages under "Tire Dealers") or the internet at www.bridgestonetire.com for the location
nearest you.
CONSUMER RIGHTS
This Limited Warranty gives you specific legal rights, and you may also have other rights
which vary in the United States from state to state or in Canada from province to
province.
CONDITIONS AND EXCLUSIONS
To the extent permitted by law, Bridgestone® Firestone® North American Tire, LLC
disclaims all other warranties, including but not limited to the implied warranties of
merchantability and fitness for a particular purpose and any liability for incidental and
consequential damages, loss of time, loss of vehicle use, or inconvenience. Some states
do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
This Limited Warranty applies only to consumers actually using the tire in the United
S t
ates and Canada. For warranty conditions outside the United States and Canada, see
your local Bridgestone® Firestone® distributor.
Obligations under this policy may not be enlarged or altered by anyone.
In accordance with Federal Law, this Limited Warranty has been designated as a "Limited
W a
rranty.” Nothing in this Limited Warranty is intended to be a representation that tire
failures cannot occur. This Limited Warranty is given in the United States by
Bridgestone® Firestone® North American Tire, LLC, 535 Marriott Dr., Nashville, TN
37214 and in Canada by Bridgestone® Firestone® Canada Inc., 5770 Hurontario St.,
Suite 400, Mississauga, Ontario, Canada L5R 3G5.
OWNER’S OBLIGATIONS
In order to keep this Limited Warranty valid, we require you to have your tires regularly
inspected and rotated per the recommendations outlined in the sections of this manual
entitled "Tire Damage, Inspection and Service Life” and “Radial Tire Rotation” and to
furnish proof of same in order to receive an adjustment. Such proof should show the
date, mileage, and servicing location. A sales receipt containing this information will
suffice. In addition, a “Maintenance Record” is included on the back cover of this
manual. It is your obligation to maintain proper tire inflation pressures as specified by the
vehicle manufacturer and to operate the vehicle within tire/vehicle load capacity and
speed limitations. It is also your obligation to maintain proper wheel alignment and tire/
wheel assembly balance. To request an adjustment, you must present the tire to an
authorized Bridgestone® Firestone® retailer. Complete and sign the customer section
of the Bridgestone® Firestone® North American Tire, LLC Limited Warranty adjustment
form and pay appropriate replacement price, taxes, disposal fee, and service charges, if
any.
CONTINENTAL TIRE
68
ATTENTION AUTHORIZED DEALERS: CONTINENTAL TIRE THE AMERICAS, LLC (CTA)
RESERVES THE RIGHT TO THE FINAL INSPECTION DECISION FOR ALL RETURNED TIRES
ON CONDITIONS UNDER SECTION 3.
THIS WARRANTY IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
AN
D CTA EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT
LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. SOME US AND/OR CANADIAN PROVINCES DO NOT ALLOW LIMITATIONS ON
THE DURATION OF AN IMPLIED WARRANTY, SO THE ABOVE MAY NOT APPLY TO YOU.
TO THE EXTENT PERMITTED BY LAW, CTA DISCLAIMS LIABILITY FOR ALL
CO
NSEQUENTIAL AND INCIDENTAL DAMAGES. THE REMEDIES SET FORTH IN THIS
LIMITED WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF
WARRANTY. SOME US AND/OR CANADIAN PROVINCES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM
US STATE TO STATE AND/OR CANADIAN PROVINCE TO PROVINCE.
THIS IS THE ONLY EXPRESS WARRANTY MADE BY CTA. NO CTA EMPLOYEE, RETAILER,
O R
DEALER HAS THE AUTHORITY TO MAKE ANY WARRANTY, REPRESENTATION,
PROMISE OR AGREEMENT ON BEHALF OF CTA EXCEPT AS EXPRESSLY WRITTEN IN THIS
LIMITED WARRANTY AND ADJUSTMENT POLICY. IN OBSERVANCE OF US FEDERAL LAW,
THIS LIMITED WARRANTY AND ADJUSTMENT POLICY HAS BEEN DESIGNATED A “LIMITED
WARRANTY”. CTA DOES NOT INTEND TO REPRESENT THROUGH THIS LIMITED
WARRANTY AND ADJUSTMENT POLICY THAT TIRE FAILURES CAN OR CANNOT HAPPEN.
CTA’S OBLIGATIONS
Replacement of eligible tires will be made by the dealer where you purchased your
v e
hicle or by an alternate Authorized Dealer. CTA will replace the tire pursuant to the
terms of this Warranty. Tires that are replaced under this Warranty become the property
of CTA.
OWNER’S OBLIGATIONS
To make an eligible claim under this Warranty, the owner must present a claim, with the
t i
re to an Authorized Dealer. For the nearest Authorized Dealer, consult the Continental
brand internet address(es), or the 800 telephone number(s) located in the back of this
warranty section.
Owner must present new vehicle registration form or new vehicle sales invoice indicating
t h
e date of purchase. Owner will be required to sign the CTA Limited Warranty Claim Form
or dealer replacement sales receipt.
Owner is responsible for paying all applicable taxes charged by the servicing dealer and
i s
also responsible for paying shipping, local tire-disposal fees and parts or service
FALKEN TIRE CORPORATION 82
E) Tire Maintenance Record
Front kPa (psi)__________
Rear kPa (psi)___________
Tire Manufacturer Contact Information
MAINTENANCE RECORD
Mileage DateRetailer Inspection
Rotation
Balance
Ali gnment
Country Company AddressTelephone Number
ARGENTINA Geveco S.A.Av. Triunvirato 3460,
C
a
pital Federal
1427, Buenos Aires,
ARGENTINA +54114 555 4050
AUSTRALIA Sumitomo Rubber
A
u
stralia Pty Ltd 32 Riverside Road,
C
h
ipping Norton,
NSW. 2170,
AUSTRALIA +61 2 8774 2905
FALKEN TIRE CORPORATION
83
BAHRAIN International Tire
C
e
ntre P.O. BOX 47036,
Do
ha, QATAR +974 40157001
BRAZIL Sumitomo Rubber
D
o
Brasil Ltda. Rua Euripedes
G
a
rcez do
Nascimento, 523-
Ahu, Curitiba
Parana, CEP:
80540-280, BRAZIL +55 41 3060 9250
CANADA Sumitomo Rubber
N
o
rth America, Inc. 8656 Haven
A
v
enue, Rancho
Cucamonga, CA
91730, USA +1 800 723 2553
CHILE Neumaticos del
Pa
cifico Carlos Salas Herrera
N
°
4165 Conchali,
Santiago, CHILE +562 734 4900
CHINA Sumitomo Rubber
(
C
hina), Ltd. Riverside Industrial
P
a
rk, Jiangsu
Province Changshu
Economic
Development Zone,
P.R. CHINA
+86 512 5269 0502
COLOMBIA Com. De Llantas
U
n
idas Zona Franca del
P
a
cífico, Carretera
Yumbo - Aeropuerto
Km. 6, COLUMBIA +57 2 2802000
COSTA RICA FanastContiguo al parqueo
d
e
Hipermás, San
Sebastian - P.O. Box
912-1000 San José,
COSTA RICA +506 2227 1111
ECUADOR Sumitomo Corp. Del
E
c
uador Av. Amazonas 4080
Y
Naciones Unidas,
Edif. Puerta Del Sol
Torre A - Piso 7,
ECUADOR +593 22261751
EGYPT BARAKAT
B
R
OTHERS
COMPANY 6ST Toot Ankh
Am
oon, Samoha,
Alexandria, EGYPT +20 2 034205353
Country
Company Address Telephone Number
FALKEN TIRE CORPORATION 84
FRANCEFalken Tyre Europe
G
m
bH Berliner Strasse
7
4
-76, 63065
Offenbach,
GERMANY
+49 69 247 5252 10
GERMANY Falken Tyre Europe
G
m
bH Berliner Strasse
7
4
-76, 63065
Offenbach,
GERMANY
+49 69 247 5252 10
GREAT BRITAIN Falken Tyre Europe
G
m
bH Berliner Strasse
7
4
-76, 63065
Offenbach,
GERMANY
+49 69 247 5252 10
IRAN Nagina Marketing
F
Z
CO P.O. BOX 2131,
Du
bai, UAE +98 971 4 3327701
ISRAEL Autoluxe Tires
(
I
srael) LTD. 25 Hamelacha
S
t
reet,Park Afeq,
Rosh Haayin,
48091, ISRAEL +972 3 90296
IRAQ DIJLAT AL-KHAIR for
G
e
neral trading Ltd. Khanaqa market
(
c
ommercial center),
1st floor, flat No.2,
Sulaymaniyah, IRAQ +964 7901946744
ITALY Falken Tyre Europe
G
m
bH Berliner Strasse
7
4
-76, 63065
Offenbach,
GERMANY
+49 69 247 5252 10
JAPAN Sumitomo Rubber
I
n
dustry, LTD 3-6-9
W
a
kinohama-cho,
Chuo-ku, Kobe,
Hyogo 651-0072,
JAPAN +81 78 265 5626
JORDAN Jarash Trading Co.P.O. BOX 621100,
A
M
MAN 11162,
JORDAN +962 6 4637290
KUWAIT Al Ghannam Tires
C
e
nter CO. WLL P.O. BOX 26191,
S
A
FAT,13122,
KUWAIT +965 24830915
LEBANON PROLACHalat Naher
I
b
rahim, Beirut,
LEBANON +961 9 478170
Country
Company Address Telephone Number
FALKEN TIRE CORPORATION
85
LIBYA AL SUHOULPO Box 70786
T
r
ipoli, LIBYA +218 21 360 61 88
MEXICO TBC de Mexico, S.A.
d
C.V. Eje 114
No.150,
Z o
na Industrial San
Luis Potosi, S.L.P.
C.P. 78395, MEXICO +1 800 288 5526
MOROCCO Pnuematique EnnorDERB MOULAY
C
H
RIF - N 176/178 -
BD, IBNOU EL
OUANAN - HAY
MOHAMMADI,
CASABLANCA,
MOROCCO +212 522628303
NEW ZEALAND O.T.R. International
(
N
Z) Ltd 415 East Tamaki
R
o
ad, PO Box 51110
Pakuranga,
Auckland, NEW
ZEALAND +64 09 272 1830
OMAN Oman Gulf
E
n
terprises P.O. BOX 421,
P
O
STAL CODE : 118,
Al Hamriya,
SULTANATE OF
OMAN +968 24787815
PERU Lima Caucho S.A.Carretera Central N
3
4
9 Km.1 Santa
Anita, Lima 43,
PERU +51 1 317 0500
POLAND Falken Tyre Europe
G
m
bH Berliner Strasse
7
4
-76, 63065
Offenbach,
GERMANY
+49 69 247 5252 10
QATAR International Tire
C
e
ntre P.O. BOX 51, DOHA,
QA
TAR +974 40157001
SAUDI ARABIA Al Howail GroupP.O. Box 7580,
D
a
mman 31472,
SAUDI ARABIA +966 3 8091796
SOUTH AFRICA Stamford Tyres
(
A
frica) (Pty) Ltd 8 Ferrule Avenue,
M
o
ntague Gardens,
7441 Cape Town,
SOUTH AFRICA +27 21 790 1302
Country
Company Address Telephone Number
FALKEN TIRE CORPORATION 86
SPAINFalken Tyre Europe
G
m
bH Berliner Strasse
7
4
-76, 63065
Offenbach,
GERMANY
+49 69 247 5252 10
TURKEY Abudulkadir Özcan
O
t
omoti Kazım karabekir
C
a
d. Özcan Plaza
No:124, 06060
Dişkapı, Ankara,
TURKEY +90 0312 3093030
UAE
Wolfe Tyres
B
a
tteries and
Accessories LLC P.O. BOX 325, AL
G
u
rg Tower No:1,
Baniyas Road, Deira
Creek, Dubai- UAE + +971 4 3378731
UNITED STATES Sumitomo Rubber
N
o
rth America, Inc. 8656 Haven
A
v
enue, Rancho
Cucamonga, CA
91730, USA +1 800 723 2553
YEMEN Bin Sharaf Tire
Tr
ading Ring Road, Sana’a,
R
E
PUBLIC OF
YEMEN +967 1265300
Country
Company Address Telephone Number
GENERAL TIRE
90
(“Authorized Dealer”). CTNA will replace the tire pursuant to the terms of this Limited
Warranty and Adjustment Policy. Tires that are replaced under an adjustment basis
under this Limited Warranty and Adjustment Policy become the property of CTNA.
OWNER’S OBLIGATIONS
To make an eligible claim under this Limited Warranty and Adjustment Policy, the owner
must present a claim with the tire to an authorized dealer. For the nearest authorized
dealer, consult the Yellow Pages, the General brand internet address, or the 800 telephone
numbers shown on the back of this Limited Warranty and Adjustment Policy. Owner must
present new vehicle registration form or new vehicle sales invoice indicating the date of
purchase. Owner will be required to sign the CTNA Limited Warranty Claim Form or dealer
replacement sales receipt.
Owner is responsible for paying all applicable taxes set forth under this Limited Warranty
and
Adjustment Policy. Owner is also responsible for paying local tire disposal fees and any
parts or service regardless of mileage or months of service. This includes payment for tire
rotation, alignment, towing, road service, valve stems and tire repairs. Owner is
responsible for maintaining proper tire air pressure and for proper maintenance of the tire.
SAFETY WARNING:
Ignoring any of the safety and information contained in this limited warranty and
Adjustment Policy may result in tire failure, causing serious injury or death.
• Tire failure due to underinflation/overloading.
Follow vehicle Owner’s Manual or tire
placard in vehicle for proper inflation and loading.
• Explosion of tire/rim assembly due to improper tire mounting.
Tire mounting /
demounting can be dangerous. It should be performed only by a trained tire specialist
using proper tools and procedures. Prior to tire mounting/demounting, the Rubber
Manufacturers Association (RMA) wall charts and manuals should be read to obtain
the proper procedures. The failure to follow these procedures may result in faulty posi -
tioning of the tire and/or rim, which may cause the assembly to burst with force suffi -
cient to cause injury or death.
• T
ire failure due to damage.
Inspect your tires frequently for scrapes, bulges, separations,
cuts, snags and other damage from road hazards. Damage from impact can occur to the
inner portions of your tire without being visible to the outside. If you suspect a tire has
been damaged from striking anything unusual in the road, you must have the tire
removed from the rim and inspected both inside and out by a trained tire specialist. Air
loss or unusual tire wear can also be warning signs that a tire may have internal damage.
If you notice these conditions, have your tire inspected by a trained individual.
• Tire failure due to excessive tire spinning.
Avoid tire spinning. The centrifugal force
generated by a free-spinning tire/rim assembly may cause a sudden tire explosion
resulting in vehicle damage and/or serious injury or death. Never exceed 35 mph
( 5
5 km/h) as indicated on your speedometer when your vehicle is stuck in snow, mud,
o r
sand and your tire(s) is/are spinning. Use a gentle backward and forward rocking
motion to free your vehicle for continued driving. Never stand or permit anyone else to
stand near or behind a tire spinning while attempting to push a vehicle that is stuck.