2021 TOYOTA RAV4 HYBRID Owners Manual

72910-1. For owners
10
For owners
AVERTISSEMENT
●Réparations ou modifications de
l’aile avant, du pare-chocs
avant ou du côté de l’habitacle
●Installation d’une protection de
calandre (barre safari, barre
kangourou, etc.), de lames de
déneigement, de treuils ou d’un
porte-bagages de toit
●Modifications du système de
suspension du véhicule
●Installation d’appareils électro-
niques tels qu’un émetteur-
récepteur radio ou un lecteur de
CD
●Modifications à votre véhicule
pour une personne aux capac-
ités physiques réduites

73010-1. For owners

731
Index
What to do if... (Trouble-shooting) .................. 732
Alphabetical Index ...... 735

732What to do if... (Troubleshooting)
1-1.What to do if... (Troubleshooting)What to do if... (Troubleshooting)
If you lose your keys or
mechanical keys, new genu-
ine keys or mechanical keys
can be made by your Toyota
dealer. ( P.668)
 Vehicles with smart key sys-
tem:
If you lose your electronic
keys, the risk of vehicle theft
increases significantly. Con-
tact your Toyota dealer imme-
diately. ( P.668)
 Is the key battery weak or
depleted? ( P.618)
 Vehicles with smart key sys-
tem:
Is the power switch in ON?
When locking the doors, turn
the power switch to OFF.
( P.216) 
Vehicles with smart key sys-
tem:
Is the electronic key left inside
the vehicle?
When locking the doors,
make sure that you have the
electronic key on your person.
 The function may not operate
properly due to the condition
of the radio wave. ( P.123,
148)
 Is the child-protector lock set?
The rear door cannot be
opened from inside the vehi-
cle when the lock is set. Open
the rear door from outside
and then unlock the child-pro-
tector lock. ( P.132)
 Is the shift lever in P?
( P.210)
 Is the 12-volt battery dis-
charged? ( P.672)
 Did you press the power
If you have a problem,
check the following before
contacting your Toyota
dealer.
The doors cannot be
locked, unlocked, opened
or closed
You lose your keys
The doors cannot be
locked or unlocked
The rear door cannot be
opened
If you think something is
wrong
The hybrid system does
not start (vehicles without
smart key system)
The hybrid system does
not start (vehicles with
smart key system)

733What to do if... (Troubleshooting)
switch while firmly depress-
ing the brake pedal?
(P.212)
 Is the shift lever in P?
( P.212)
 Is the electronic key any-
where detectable inside the
vehicle? ( P.147)
 Is the steering wheel
unlocked? ( P.213)
 Is the electronic key battery
weak or depleted?
In this case, the hybrid sys-
tem can be started in a tem-
porary way. ( P.671)
 Is the 12-volt battery dis-
charged? ( P.672)
 Is the power switch in ON?
If you cannot release the shift
lever by depressing the brake
pedal with the power switch in
ON ( P.221)
 Vehicles without smart key
system:
It is locked to prevent theft of
the vehicle if the key is
removed from the power
switch. ( P.210)
 Vehicles with smart key sys- tem:
It is locked automatically to
prevent theft of the vehicle.
(
P.213)
 Is the window lock switch
pressed?
The power window except for
the one at the driver’s seat
cannot be operated if the win-
dow lock switch is pressed.
( P.178)
 The auto power off function
will be operated if the vehicle
is left in ACC or ON (the
hybrid system is not operat-
ing) for a period of time.
( P.216)
 The seat belt reminder light is
flashing
Are the driver and the passengers
wearing the seat belts? ( 
P.649,
650
)
 The parking brake indicator is
on
Is the parking br ake released?
( 
P.224)
The shift lever cannot be
shifted from P even if you
depress the brake pedal
The steering wheel can-
not be turned after the
hybrid system is stopped
The windows do not open
or close by operating the
power window switches
The power switch is
turned off automatically
(vehicles with smart key
system)
A warning buzzer sounds
during driving

734What to do if... (Troubleshooting)
Depending on the situation,
other types of warning buzzer
may also sound. (P.642, 654)
 Did anyone inside the vehicle
open a door during setting the
alarm?
The sensor detects it and the
alarm sounds. ( P.84)
To stop the alarm, turn the power
switch to ON or start the hybrid sys-
tem.
 Is the message displayed on
the multi-information display?
Check the message on the
multi-information display.
( P.654)
 When a warning light turns on
or a warning message is dis-
played, refer to P.642, 654.
 Stop the vehicle in a safe place and replace the flat tire
with the spare tire. (
P.658)
 Try the procedure for when
the vehicle becomes stuck in
mud, dirt, or snow. ( P.680)
An alarm is activated and
the horn sounds (if
equipped)
A warning buzzer sounds
when leaving the vehicle
A warning light turns on
or a warning message is
displayed
When a problem has
occurred
If you have a flat tire
The vehicle becomes
stuck

735Alphabetical Index
Alphabetical Index
A
A/C ........................................... 524Air conditioning filter ............. 609
Automatic air conditioning sys-tem ..................................... 524
Eco air conditioning mode .... 525
Front seat concentrated airflow mode (S-FLOW) ................. 528
ABS (Anti-lock Brake System) ............................................... 369Function ............................... 369
Warning light ........................ 644
ACA (Active Cornering Assist) ............................................... 369
Active Cornering Assist (ACA) ............................................... 369
Adaptive Front-lighting System (AFS)...................................... 232
AFS (Adaptive Front-lighting System) ................................. 232
Airbags ...................................... 35 Airbag operating conditions.... 37
Airbag precautions for your child............................................. 40
Airbag warning light.............. 644
Correct driving posture ........... 29
Curtain shield airbag operating conditions ............................. 38
Curtain shield airbag precautions ............................................. 40
Front passenger occupant clas- sification system ................... 45
General airbag precautions .... 40
Locations of airbags ............... 35
Modification and disposal of air- bags ..................................... 44
Seat cushion airbag ............... 35
Side airbag operating conditions ............................................. 38
Side airbag precautions ......... 40
Side and curtain shield airbags operating conditions .............38
Side and curtain shield airbags precautions ...........................40
SRS airbags ...........................35
SRS warning light .................644
Air conditioning filter .............609
Air conditioning system.........524 Air conditioning filter .............609
Automatic air conditioning sys-tem .....................................524
Eco air conditioning mode ....525
Front seat concent rated airflow
mode (S-FLOW) .................528
Alarm .........................................84 Alarm ......................................84
Warning buzzer .. ..................642
AM/FM/SiriusXM (SXM) radio Refer to the tabl e below to iden-
tify the problem and take the
suggested corrective action 442
AM ............................................437
Anchor brackets ... ..............54, 63
Android Auto...........419, 422, 449
Android Auto button (Menu screen) ...................................389
Antenna (Smart key system) .147
Anti-lock brake system (ABS)369 Function................................369
Warning light ........................644
Apple CarPlay .........................446
Apple CarPlay
®/Android Auto
.......................................419, 422
Apple CarPlay button (Menu screen) ...................................389
Approach warning ..................278
Apps button (Menu screen) ...389
Armrest ......... ......................... ..556
Assist grips .............................556
Audio .......................................432 Operating information ...........458
Some basics .........................433
Turning the system on and off

736Alphabetical Index
........................................... 433
Audio button (Menu screen).. 389
Audio button (Setup screen) ....................................... 392, 456
AUDIO button.......................... 387
Audio buttons overview......... 387
Audio settings ........................ 456
Automatic air conditioning sys- tem ......................................... 524Air conditioning filter ............. 609
Eco air conditioning mode .... 525
Automatic headlight leveling system ................................... 231
Automatic High Beam ............ 232
Automatic light control system ............................................... 230
Auxiliary boxes ....................... 539
Average fuel consumption .... 115
Average fuel economy ........... 105
Average vehicle speed .. 108, 115
B
Back door ................................ 133 Hands Free Power Back Door........................................... 138
Power back door .................. 137
Wireless remote control ....... 137
Back-up lights Replacing light bulbs ............ 624
Wattage ................................ 692
Battery (12-volt battery) ......... 588 If the 12-volt battery is dis-charged .............................. 672
Preparing and c hecking before
winter.................................. 378
Replacing ............................. 674
Warning light ........................ 642
Battery (traction battery) ......... 76
Blind Spot Monitor (BSM) ...... 282 Blind Spot Monitor function .. 286
Rear Cross Traffic Alert function........................................... 288 Bluetooth
® button (Setup
screen) ...................................392
Bluetooth
® details settings ...406
Bluetooth
® setup screen.......407
Connecting a Bluetooth
® device
...........................................407
Deleting a Bluetooth
® device409
Detailed settings screen .......411
Displaying the Bluetooth
® setup
screen.................................406
Editing the Bluetooth
® device
information..........................410
Registering a Bluetooth
® device
...........................................409
Bluetooth
® device information
...............................................410
Bluetooth
® hands-free system
...............................................479
Bluetooth
® phone message func-
tion .........................................490 Calling the message sender .493
Checking received messages ...........................................491
Displaying the message screen ...........................................490
Receiving a mess age ...........491
Replying to a message (dictation reply) ..................................492
Replying to a message (quick reply) ..................................493
Bottle holders .........................539
Brake Brake Hold ............................227
Fluid......................................586
Parking brake .......................224
Regenerative braking .............73
Warning light ........................642
Brake assist ............................369
Brake Hold...............................227
Break-in tips ............................190