2021 TOYOTA RAV4 HYBRID Owners Manual

4655-11. Tips for operating the audio/visual system
5
Audio
WMA files are Ver. 7, 8 and 9.
 Windows Media is either a
registered trademark or trade-
mark of Microsoft Corpora-
tion in the United States
and/or other countries.
This product includes technol-
ogy owned by Microsoft Cor-
poration and cannot be used
or distributed without a
license from Microsoft Licens-
ing, Inc.
■AAC
 AAC is short for Advanced
Audio Coding and refers to an
audio compression technol-
ogy standard used with
MPEG2 and MPEG4.
■USB
■iPod
■Bluetooth® audio
●If the malfunction is not rectified,
take your vehicle to your Toyota
dealer.
Error messages
MessageExplanation
“USB Error”
This indicates a
problem in the
USB memory or
its connection.
“No music files
found.”
This indicates
that no
MP3/WMA/AAC
files are included
in the USB mem-
ory.
“No video files
found.”
This indicates
that no video
files are included
in the USB mem-
ory.
MessageExplanation
“iPod Error”
This indicates a
problem in the
iPod or its con-
nection.
“No music files
found.”
This indicates
that there is no
music data in the
iPod.
“Please check
the iPod firm-
ware version.”
This indicates
that the software
version is not
compatible. Per-
form the iPod
firmware
updates and try
again.
“Unable to
authorize the
iPod.”
This indicates
that it failed to
authorize the
iPod.
Please check
your iPod.
MessageExplanation
“Music tracks not
supported.
Please check
your portable
player.”This indicates a
problem in the
Bluetooth
®
device.

4665-11. Tips for operating the audio/visual system
For vehicles sold in the U.S.A ., Hawaii, Guam, Saipan, American
Samoa and Puerto Rico
Certification

4675-11. Tips for operating the audio/visual system
5
Audio
For vehicles sold in Canada

4685-11. Tips for operating the audio/visual system
Gracenote

4695-11. Tips for operating the audio/visual system
5
Audio
For U.S. owners

4705-12. Voice command system operation
5-12.Voice command system operation
■Steering switchTalk switch
Voice command system
 Press the talk switch to start
the voice command system.
To cancel voice command,
press and hold the talk switch.
When an Apple Car-
Play/Android Auto connec-
tion is established
 Press and hold the talk switch
to start Siri/Google Assistant.
To cancel Siri/Google Assis-
tant, press the talk switch.
 Press the talk switch to start the voice command system.
■Microphone
 It is unnecessary to speak
directly into the microphone
when giving a command.
●Voice commands may not be rec-
ognized if:
• Spoken too quickly.
• Spoken at a low or high volume.
• The roof or windows are open.
• Passengers are talking while voice commands are spoken.
• The fan speed of the air condition- ing system is set at high.
• The air conditioning vents are
turned towards the microphone.
●In the following c onditions, the
system may not recognize the
command properly and using
voice commands may not be pos-
sible:
• The command is incorrect or unclear. Note that certain words,
accents or speech patterns may
be difficult for the system to recog-
nize.
• There is excessive background noise, such as wind noise.
●Normally, it is n ecessary to wait
for a beep before saying a com-
mand. To enable the ability to talk
over prompts and say commands
before the beep, enable the voice
prompt interrupt function.
(  P.430)
●This system may not operate
immediately after the power
Voice command sys-
tem
The voice command sys-
tem enables the radio,
phone dialing, etc. to be
operated using voice com-
mands. Refer to the com-
mand list for samples of
voice commands. ( P.473)
Using the voice command
system
A

4715-12. Voice command system operation
5
Audio
switch is in ACC or ON.
The voice command system is
operated by saying commands
which correspond to a sup-
ported function. To display
examples of commands for sup-
ported functions, select a func-
tion button on the screen after
starting the voice command sys-
tem.
1Press the talk switch.
 Voice guidance for the voice
command system can be
skipped by pressing the talk
switch.
2 If “Getting Started with Voice”
screen is displayed, select
“OK” or press the talk switch.
( P.472) 3
After hearing a beep, say a
supported command.
 To display sample commands
of the desired function, say
the desired function or select
the desired function button.
To display more commands,
select “More Commands”.
 Selecting “Help” or saying
“Help” prompts the voice com-
mand system to offer exam-
ples of commands and
operation methods.
 Registered POIs, registered
names in the contacts list etc.,
can be said in the place of the
“<>” next to the commands.
( P.473)
For example: Say “Find a restau-
rant”, “Call John Smith” etc.
If a desired outcome is not
shown, or if no selections are
available, perform one of the
following to return to the pre-
vious screen:
• Say “Go back”.
•Select .
To cancel voice recognition,
select , say “Cancel”, or
press and hold the talk switch.
 To perform the voice com-
mand operation again, select
“Start Over” or say “Start
over”.
 To suspend voice command
operation, select “Pause” or
say “Pause”. To resume the
NOTICE
●Do not touch and put a sharp
object to the microphone. It may
cause failure.
Voice command system
operation
Operation from the main
menu

4725-12. Voice command system operation
voice command operation,
select “Resume” or press the
talk switch.
●If the system does not respond or
the confirmation screen does not
disappear, press the talk switch
and try again.
●If a voice command cannot be rec-
ognized 3 consecutive times,
voice recognition will be canceled.
●Voice recognition prompts can be
changed on the voice settings
screen. ( P.430)
This function can be used to cancel
voice guidance by turning the voice
prompts off. When you press the
talk switch while using this setting, a
beep sounds, and then you can
immediately say a command.
●Some voice guidance can be can-
celed by setting voice prompts to
off. Use this setting when it is
desirable to say a command
immediately after pressing the talk
switch and hearing a beep.
To increase voice recognition
performance, use the “Tutori-
als” and “Voice Training” func-
tions on the “Getting Started
with Voice” screen. These func-
tions are only available when
the vehicle is not moving.
The “Tutorials” and “Voice
Training” functions can also be
started on the voice settings
screen. ( P.430)
1 Press the talk switch. 2
Select the desired item to be
set.
Select to display the voice
command tutorials.
Select to train the voice com-
mand system.
The user will be a sked to say 10
sample phrases. This will help the
voice command system adapt to
the user’s accent.
Select to prevent the screen
from being displayed again.
Select to proceed to the
voice command screen.
Increasing the voice rec-
ognition performance
A
B
C
D