2021 TOYOTA RAV4 HYBRID Owners Manual

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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
AudioOperating the Audio
(Main topics: Audio/visual, phone, Connected Services)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

2TABLE OF CONTENTS
For your information...................8
Reading this manual ................ 13
How to search .......................... 14
Pictorial index .......................... 16
1-1. For safe use Before driving ................... 28
For safe driving ................ 29
Seat belts ......................... 31
SRS airbags ..................... 35
Front passenger occupant classification system ...... 45
Exhaust gas precautions.. 50
1-2. Child safety Riding with children .......... 51
Child restraint systems..... 52
1-3. Emergency assistance Safety Connect ................ 67
1-4. Hybrid system Hybrid system features .... 72
Hybrid system precautions ....................................... 76
1-5. Theft deterrent system Immobilizer system .......... 81
Alarm................................ 84
2-1. Instrument cluster Warning lights and indicators....................................... 88
Gauges and meters (with 4.2- inch display) ................... 94Gauges and meters (with 7-
inch display) ................... 98
Multi-information display 103
Energy monitor/ consumption
screen.......................... 113
3-1. Key information Keys .............................. 120
3-2. Opening, closing and lock- ing the doors
Side doors ..................... 127
Back door ...................... 133
Smart key system .......... 147
3-3. Adjusting the seats Front seats .................... 153
Rear seats ..................... 154
Driving position memory 156
Head restraints .............. 159
3-4. Adjusting the steering wheel and mirrors
Steering wheel............... 162
Inside rear view mirror ... 163
Digital Rear-view Mirror . 165
Outside rear view mirrors .................................... 174
3-5. Opening, closing the win- dows and moon roof
Power windows ............. 176
Moon roof ...................... 179
Panoramic moon roof .... 182
1For safety and security
2
Vehicle status
information and
indicators
3Before driving

3TABLE OF CONTENTS
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4-1. Before drivingDriving the vehicle......... 189
Cargo and luggage ....... 196
Vehicle load limits ......... 199
Trailer towing ................ 200
Dinghy towing ............... 209
4-2. Driving procedures Power (ignition) switch (vehi-cles without smart key sys-
tem) ............................. 210
Power (ignition) switch (vehi- cles with smart key system).................................... 212
EV drive mode .............. 217
Hybrid transmission ...... 219
Turn signal lever ........... 223
Parking brake ................ 224
Brake Hold .................... 227
4-3. Operating the lights and wipers
Headlight switch ............ 229
AHB (Automatic High Beam) .................................... 232
Fog light switch ............. 235
Windshield wipers and washer......................... 236
Rear window wiper and washer......................... 239
4-4. Refueling Opening the fuel tank cap.................................... 241
4-5. Using the driving support
systems
Toyota Safety Sense 2.0 244PCS (Pre-Collision System)
.................................... 250
LTA (Lane Tracing Assist) .................................... 258
RSA (Road Sign Assist) 268
Dynamic radar cruise control with full-speed range ... 271
BSM (Blind Spot Monitor) .................................... 282
Intuitive parking assist ... 291
PKSB (Parking Support Brake) .......................... 298
Parking Support Brake func- tion (static objects) ...... 303
Parking Support Brake func- tion (rear-crossing vehicles).................................... 309
Rear view monitor system .................................... 313
Toyota parking assist monitor .................................... 321
Panoramic view monitor 334
Driving mode s elect switch
.................................... 366
Trail Mode ..................... 367
Driving assist systems ... 369
4-6. Driving tips Hybrid vehicle driving tips.................................... 37
6
Winter
driving tips .......... 378
Utility vehicle precautions .................................... 381
5-1. Basic function Buttons overview ........... 387
Menu screen.................. 389
4Driving
5Audio

4TABLE OF CONTENTS
Status icon ....................390
“Setup” screen .............. 392
5-2. Basic information before operation
Initial screen .................. 393
Touch screen ................ 394
Home screen................. 396
Entering letters and num- bers/list screen operation
.................................... 397
Screen adjustment ........ 400
Linking multi-information dis- play and the system .... 401
5-3. Connectivity settings Registering/Connecting a Bluetooth
® device ....... 402
Setting Bluetooth
® details
.................................... 406
Wi-Fi
® Hotspot .............. 414
5-4. Apple CarPlay/Android Auto
Apple CarPlay
®/Android
Auto
™.......................... 419
5-5. Other settings General settings ............ 426
Voice settings................ 430
Vehicle settings ............. 431
5-6. Using the audio/visual sys- tem
Quick reference............. 432
Some basics ................. 433
5-7. Radio operation AM/FM/SiriusXM (SXM) radio.................................... 437
5-8. Media operation USB memory................. 444iPod/iPhone (Apple CarPlay)
.................................... 446
Android Auto.................. 449
Bluetooth
® audio ........... 450
5-9. Audio/visual remote con- trols
Steering switches .......... 454
5-10.Audio settings Setup ............................. 456
5-11.Tips for operating the
audio/visual system
Operating information .... 458
5-12.Voice command system operation
Voice command system 470
Command list ................ 473
5-13.Mobile Assistant operation Mobile Assistant ............ 477
5-14.Phone operation (Hands- free system for cellular
phones)
Quick reference ............. 479
Some basics .................. 480
Placing a call using the Bluetooth
® hands-free sys-
tem .............................. 484
Receiving a call using the Bluetooth
®hands-free sys-
tem .............................. 487
Talking on the Bluetooth
®
hands-free system ....... 488
Bluetooth
® phone message
function ........................ 490
5-15.Phone settings Setup ............................. 495

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5-16.What to do if... (Bluetooth
®)
Troubleshooting ............ 505
5-17.Connected Services over- view
Connected Services ...... 509
Type A: Function achieved by using a smartphone or DCM.................................... 510
Type B: Function achieved by using DCM and the system
.................................... 512
Type C: Function achieved by using DCM.............. 513
Type D: Function achieved by using DCM and a smart-
phone .......................... 516
5-18.Connected Services opera- tion
Toyota Apps .................. 518
5-19.Setup Toyota Apps settings .... 522
6-1. Using the air conditioning
system and defogger
Automatic air conditioning system ......................... 524
Heated steering wheel/seat heaters/seat ventilators 531
6-2. Using the interior lights Interior lights list ............ 534
6-3. Using the storage features List of storage features . 537
Luggage compartment fea- tures ............................ 5416-4. Using the other interior fea-
tures
Other interior features ... 546
Garage door opener ...... 557
7-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 566
Cleaning and protecting the vehicle interior ............. 569
7-2. Maintenance Maintenance requirements.................................... 572
General maintenance .... 573
Emission inspection and maintenance (I/M) programs
.................................... 576
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 577
Hood .............................. 579
Positioning a floor jack .. 580
Engine compartment ..... 582
12-volt battery................ 588
Tires .............................. 590
Tire inflation pressure .... 605
Wheels .......................... 607
Air conditioning filter ...... 609
Cleaning the hybrid battery (traction battery) air intake
vent and filter ............... 611
Wiper insert replacement .................................... 615
Wireless remote control/elec- tronic key battery ......... 618
6Interior features
7Maintenance and care

6TABLE OF CONTENTS
Checking and replacing fuses.................................... 621
Light bulbs..................... 624
8-1. Essential information Emergency flashers ...... 634
If your vehicle has to be stopped in an emergency.................................... 635
If the vehicle is trapped in ris- ing water...................... 636
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed........................... 637
If you think something is wrong .......................... 641
If a warning light turns on or a warning buzzer sounds 642
If a warning message is dis- played.......................... 654
If you have a flat tire...... 658
If the hybrid system will not start ............................. 667
If you lose your keys ..... 668
If the fuel filler door cannot be opened ........................ 669
If the electronic key does not operate properly (vehicles
with smart key system) 670
If the 12-volt battery is dis- charged ....................... 672
If your vehicle overheats 677
If the vehicle becomes stuck .................................... 6809-1. Specifications
Maintenance data (fuel, oil level, etc.) .................... 684
Fuel information............. 694
Tire information ............. 696
9-2. Customization Customizable features... 706
9-3. Initialization Items to initialize ............ 718
10-1.For owners Reporting safet y defects for
U.S. owners ................. 720
Seat belt instructions for Canadian owners (in
French) ........................ 721
SRS airbag instructions for Canadian owners (in
French) ........................ 722
What to do if... (Trouble- shooting) ..................... 732
Alphabetical Index ........ 735
8When trouble arises
9Vehicle specifications
10For owners
Index

7TABLE OF CONTENTS
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Please note that this manual
applies to all models and
explains all equipment, including
options. Therefore, you may find
some explanations for equip-
ment not installed on your vehi-
cle.
All specifications provided in this
manual are current at the time of
printing. However, because of
the Toyota policy of continual
product improvement, we
reserve the right to make
changes at any time without
notice.
Depending on specifications,
the vehicle shown in the illustra-
tions may differ from your vehi-
cle in terms of equipment.
Approximately five hours after
the hybrid system is turned off,
you may hear sound coming
from under the vehicle for sev-
eral minutes. This is the sound
of a fuel evaporation leakage
check and, it does not indicate a
malfunction.A wide variety of non-genuine
spare parts and accessories for
Toyota vehicles are currently
available in the market. You
should know that Toyota does
not warrant these products and
is not responsible for their per-
formance, repair, or replace-
ment, or for any damage they
may cause to, or adverse effect
they may have on, your Toyota
vehicle.
This vehicle should not be modi-
fied with non-genuine Toyota
products. Modification with non-
genuine Toyota products could
affect its performance, safety or
durability, and may even violate
governmental regulations. In
addition, damage or perfor-
mance problems resulting from
the modification may not be cov-
ered under warranty.
The installation of a mobile two-
way radio system in your vehicle
could affect electronic systems
such as:

Hybrid system
 Multiport fuel injection sys-
tem/sequential multiport fuel
injection system
For your information
Main Owner’s Manual
Noise from under vehicle
after turning off the hybrid
system
Accessories, spare parts
and modification of your
Toyota
Installation of a mobile
two-way radio system