2021 TOYOTA RAV4 HYBRID Owners Manual

331-1. For safe use
1
For safety and security
1To fasten the seat belt, push
the plate into the buckle until a click sound is heard.
2 To release the seat belt,
press the release button .
■Emergency locking retractor
(ELR)
The retractor will lock the belt during
a sudden stop or on impact. It may
also lock if you lean forward too
quickly. A slow, easy motion will
allow the belt to extend so that you
can move around fully.
■Automatic locking retractor
(ALR)
When a passenger’s shoulder belt is
completely extended and then
retracted even slightly, the belt is
locked in that position and cannot
be extended. This feature is used to
hold a child restraint system (CRS)
firmly. To free the belt again, fully
retract the belt and then pull the belt
out once more.
1 Push the seat belt shoulder
anchor down while pressing
the release button .
2 Push the seat belt shoulder
anchor up while pressing the
release button .
WARNING
●Do not wear the seat belt
extender if you can fasten the
seat belt without the extender.
●Do not use the seat belt
extender when installing a child
restraint system because the
belt will not securely hold the
child restraint system, increas-
ing the risk of death or serious
injury in the event of an acci-
dent.
●The personalized extender may
not be safe on another vehicle,
when used by another person,
or at a different seating position
other than the one originally
intended.
NOTICE
■When using a seat belt
extender
When releasing the seat belt,
press on the buckle release but-
ton on the extender, not on the
seat belt.
This helps prevent damage to the
vehicle interior and the extender
itself.
Fastening and releasing
the seat belt
Adjusting the seat belt
shoulder anchor height
(front seats)
A
A
A

341-1. For safe use
Move the height adjuster up and
down as needed until you hear a
click.
The pretensioners help the seat
belts to quickly restrain the
occupants by retracting the seat
belts when the vehicle is sub-
jected to certain types of severe
frontal collision or a vehicle roll-
over.
The pretensioners do not activate
in the event of a minor frontal
impact, a minor side impact or a
rear impact.
■Replacing the belt after the pre-
tensioner has been activated
If the vehicle is involved in multiple
collisions, the pretensioner will acti-
vate for the first collision, but will not
activate for the second or subse-
quent collisions.
WARNING
■Adjustable shoulder anchor
Always make sure the shoulder
belt is positioned across the cen-
ter of your shoulder. The belt
should be kept away from your
neck, but not fa lling off your
shoulder. Failure to do so could
reduce the amount of protection in
an accident and c ause death or
serious injuries in the event of a
sudden stop, sudden swerve or
accident.
Seat belt pretensioners
(front and outboard rear
seats)
WARNING
■Seat belt pretensioners
Observe the following precautions
to reduce the risk of injury in the
event of sudden braking, sudden
swerving or an accident.
Failure to do so may cause death
or serious injury.
●Do not place anything, such as
a cushion, on the front passen-
ger’s seat.
Doing so will disperse the pas-
senger’s weight, which prevents
the sensor from detecting the
passenger’s weight properly. As
a result, the seat belt preten-
sioner for the fr ont passenger’s
seat may not activate in the
event of a collision.
●If the pretensioner has acti-
vated, the SRS warning light will
come on. In that case, the seat
belt cannot be used again and
must be replaced at your Toyota
dealer.

351-1. For safe use
1
For safety and security
■Location of the SRS airbags
SRS front airbagsSRS driver airbag/front passenger airbag
Can help protect the head and chest of the driver and front passenger from
impact with interior components
SRS knee airbag
Can help provide dr iver protection
SRS seat cushion airbag
Can help restrain the front passenger
SRS side and curtain shield airbags
SRS side airbags
Can help protect the torso of the front seat occupants
SRS airbags
The SRS airbags inflate when the vehicle is subjected to cer-
tain types of severe impacts that may cause significant injury
to the occupants. They work together with the seat belts to
help reduce the risk of death or serious injury.
SRS airbag system
A
B
C
D

361-1. For safe use
SRS curtain shield airbags
• Can help protect primarily the head of occupants in the outer seats
• Can help prevent the occupants from being thrown from the vehi cle in the
event of vehicle rollover
■SRS airbag system components
Front impact sensors
“AIR BAG ON” and “AIR BAG OFF” indicator lights
Front passenger airbag
Side impact sensors (front door)
Curtain shield airbags
Seat belt pretensioners and force limiters
Side impact sensors (front)
Side airbags
Seat cushion airbag
Front passenger’s seat belt buckle switch
Driver’s seat bel t buckle switch
Driver’s seat position sensor
Driver airbag
E
A
B
C
D
E
F
G
H
I
J
K
L
M

371-1. For safe use
1
For safety and security
Front passenger occupant classification system (ECU and sen-
sors)
Knee airbag
SRS warning light
Airbag sensor assembly
Your vehicle is equipped with ADVANCED AIRBAGS designed
based on the US motor vehicle safety standards (FMVSS208). The
airbag sensor assembly (ECU) cont rols airbag deployment based on
information obtained from the sensors etc. shown in the system
components diagram above. This in formation includes crash sever-
ity and occupant information. As the airbags deploy, a chemical
reaction in the inflators quickly fills the airbags with non-toxic gas to
help restrain the motion of the occupants.
■If the SRS airbags deploy
(inflate)
●Slight abrasions, burns, bruising
etc., may be sustained from SRS
airbags, due to the extremely high
speed deployment (inflation) by
hot gases.
●A loud noise and white powder will
be emitted.
●Parts of the airbag module (steer-
ing wheel hub, airbag cover and
inflator) as well as the front seats,
parts of the front and rear pillars,
and roof side rails, may be hot for
several minutes. T he airbag itself
may also be hot.
●The windshield may crack.
●The hybrid system will be stopped
and fuel supply to the engine will
be stopped. ( P.80)
●The brakes and st op lights will be
controlled automatically.
(  P.370)
●The interior lights will turn on auto-
matically. ( P.535)
●The emergency flashers will turn
on automatically. ( P.634)
●For Safety Connect subscribers, if
any of the followin g situations occur, the system is designed to
send an emergency call to the
response center, notifying them of
the vehicle’s location (without
needing to push the “SOS” button)
and an agent will attempt to speak
with the occupants to ascertain
the level of emergency and assis-
tance required. If the occupants
are unable to communicate, the
agent automatically treats the call
as an emergency and helps to dis-
patch the necessary emergency
services. (
P.67)
• An SRS airbag is deployed.
• A seat belt pretensioner is acti- vated.
• The vehicle is involved in a severe rear-end collision.
■SRS airbag deployment condi-
tions (SRS front airbags)
●The SRS front airbags will deploy
in the event of an impact that
exceeds the set threshold level
(the level of forc e corresponding
to an approximately 12 - 18 mph
[20 - 30 km/h] frontal collision with
a fixed wall that does not move or
deform).
However, this threshold velocity will
be considerably higher in the follow-
ing situations:
N
O
P
Q

381-1. For safe use
• If the vehicle strikes an object, such as a parked vehicle or sign
pole, which can move or deform
on impact
• If the vehicle is involved in an underride collision, such as a colli-
sion in which the front of the vehi-
cle underrides, or goes under, the
bed of a truck
●Depending on the type of collision,
it is possible that only the seat belt
pretensioners will activate.
●The SRS front airbags for the front
passenger will not activate if there
is no passenger sitting in the front
passenger seat. However, the
SRS front airbags for the front
passenger may de ploy if luggage
is put in the seat, even if the seat
is unoccupied.
●The SRS seat cushion airbag on
the front passen ger seat will not
operate if the occupant is not
wearing a seat belt.
■SRS airbag deployment condi-
tions (SRS side and curtain
shield airbags)
●The SRS side and curtain shield
airbags will deploy i n the event of
an impact that exceeds the set
threshold level (the level of force
corresponding to the impact force
produced by an approximately
3300 lb. [1500 kg] vehicle colliding
with the vehicle cabin from a
direction perpendicular to the
vehicle orientation at an approxi-
mate speed of 12 - 18 mph [20 -
30 km/h]).
●Both SRS curtain shield airbags
will deploy in the event of a side
collision on either side.
●Both SRS curtain shield airbags
will deploy in the event of vehicle
rollover.
●Both SRS curtain shield airbags
may also deploy in the event of a
severe frontal collision.
■Conditions under which the
SRS airbags may deploy
(inflate), other t han a collision
The SRS front airbags and SRS cur-
tain shield airbag s may also deploy
if a serious impact occurs to the
underside of your vehicle. Some
examples are shown in the illustra-
tion.
●Hitting a curb, edge of pavement
or hard surface
●Falling into or jumping over a deep
hole
●Landing hard or falling
The SRS curtain shield airbags may
also deploy under the situations
shown in the illustration.
●The angle of vehicle tip-up is mar-
ginal.
●The vehicle skids and hits a curb
stone.
■Types of collisions that may not
deploy the SRS airbags (SRS
front airbags)
The SRS front airbags do not gener-
ally inflate if the vehicle is involved
in a side or r ear collision, if it rolls
over, or if it is involved in a low-
speed frontal collision. But, when-
ever a collision o f any type causes
sufficient forward deceleration of the
vehicle, deploym ent of the SRS

391-1. For safe use
1
For safety and security
front airbags may occur.
●Collision from the side
●Collision from the rear
●Vehicle rollover
■Types of collisions that may not
deploy the SRS airbags (SRS
side and curtain shield airbags)
The SRS side and curtain shield air-
bags may not activate if the vehicle
is subjected to a c ollision from the
side at certain angl es, or a collision
to the side of the vehicle body other
than the passenger compartment.
●Collision from the s ide to the vehi-
cle body other than the passenger
compartment
●Collision from the s ide at an angle
The SRS side airbags do not gener-
ally inflate if the vehicle is involved
in a frontal or rear c ollision, if it rolls
over, or if it is involved in a low-
speed side collision.
●Collision from the front
●Collision from the rear
●Vehicle rollover The SRS curtain sh
ield airbags do
not generally inflate if the vehicle is
involved in a rear collision, if it
pitches end over en d, or if it is
involved in a low- speed side or low-
speed frontal collision.
●Collision from the rear
●Pitching end over end
■When to contact your Toyota
dealer
In the following ca ses, the vehicle
will require inspectio n and/or repair.
Contact your Toyota dealer as soon
as possible.
●Any of the SRS airbags have
been inflated.
●The front of the vehicle is dam-
aged or deformed, or was
involved in an accident that was
not severe enough to cause the
SRS front airbags to inflate.
●A portion of a door or its surround-
ing area is damaged, deformed or
has had a hole made in it, or the

401-1. For safe use
vehicle was involved in an acci-
dent that was not severe enough
to cause the SRS side and curtain
shield airbags to inflate.
●The pad section of the steering
wheel, dashboard near the front
passenger airbag or lower portion
of the instrument panel is
scratched, cracked, or otherwise
damaged.
●The front passenger’s seat cush-
ion surface is scratched, cracked,
or otherwise damaged.
●The surface of the seats with the
SRS side airbag is scratched,
cracked, or otherwise damaged.
●The portion of the front pillars, rear
pillars or roof sid e rail garnishes
(padding) containing the SRS cur-
tain shield airbags inside is
scratched, cracked, or otherwise
damaged.
WARNING
■SRS airbag precautions
Observe the following precautions
regarding the SRS airbags.
Failure to do so may cause death
or serious injury.
●The driver and all passengers in
the vehicle must wear their seat
belts properly.
The SRS airbags are supple-
mental devices to be used with
the seat belts.
●The SRS driver airbag deploys
with considerable force, and
can cause death or serious
injury especially if the driver is
very close to the airbag. The
National Highway Traffic Safety
Administration (NHTSA)
advises:
Since the risk zone for the driver’s
airbag is the first 2 - 3 in. (50 - 75
mm) of inflation, placing yourself
10 in. (250 mm) from your driver
airbag provides you with a clear
margin of safety. This distance is
measured from the center of the
steering wheel to your breast-
bone. If you sit l ess than 10 in.
(250 mm) away now, you can
change your driving position in
several ways: