2021 TOYOTA RAV4 HYBRID Owners Manual

2094-1. Before driving
4
Driving
swaying of the towing vehicle-trailer
increases as speed increases.Dinghy towing
Your vehicle is not designed
to be dinghy towed (with 4
wheels on the ground)
behind a motor home.
NOTICE
■To avoid serious damage to
your vehicle
Do not tow your vehicle with 4
wheels on the ground.
■To prevent causing serious
damage to the transmission
and AWD system
Never tow this vehicle with any of
the wheels on the ground. This
may cause serious damage to the
transmission and AWD system.

2104-2. Driving procedures
4-2.Driving procedures
1Pull the parking brake switch
to check that the parking
brake is set. ( P.224)
The parking brake indicator will
come on.
2Check that the shift lever is in
P.
3 Firmly depress the brake
pedal.
4 Turn the power switch to
START to start the hybrid
system.
If the “READY” indicator turns on,
the hybrid system will operate nor-
mally.
Continue depressing the brake
pedal until the “READY” indicator is
illuminated.
5Check that the “READY” indi-
cator is illuminated.
The vehicle will not move when the
“READY” indicator is off.
■If the hybrid system does not
start
The immobilizer system may not
have been deactivated. ( P.81)
Contact your Toyota dealer.
■When the steering lock cannot
be released
When starting the hybrid system,
the power switch may seem stuck in
OFF. To free it, turn the key while
turning the steering wheel slightly
left and right.
■When the ambient temperature
is low, such as during winter
driving conditions
●When starting th e hybrid system,
the flashing time of the “READY”
indicator may be long. Leave the
vehicle as it is until the “READY”
indicator is steady on, as steady
means the vehicle is able to move.
●When the hybrid battery (traction
battery) is extremely cold (below
approximately -22°F [-30°C])
under the influenc e of the outside
temperature, it ma y not be possi-
ble to start the hybrid system. In
this case, try to start the hybrid
system again after the tempera-
ture of the hybrid battery
increases due to the outside tem-
perature increase etc.
■Sounds and vibrations specific
to a hybrid vehicle
 P.74
■If the “READY” indicator does
not come on
In the event that the “READY” indi-
cator does not come on even after
performing the proper procedures
Power (ignition)
switch (vehicles with-
out smart key system)
Starting the hybrid sys-
tem

2114-2. Driving procedures
4
Driving
for starting the vehicle, contact your
Toyota dealer immediately.
■When “Check Fuel Cap” is dis-
played on the multi-information
display
 P.243
■If the hybrid system is malfunc-
tioning
 P.80
OFF (“LOCK” position)
The steering wheel is locked and
the key can be re moved. (The key
can be removed only when the shift
lever is in P.)
ACC (“ACC” position)
Some electrical components such
as the audio sys tem can be used.
ON (“ON” position)
All electrical components can be
used.
START (“START” position)
For starting the hybrid system.
■Turning the key from ACC to
OFF
1 Shift the shift lever to P.
2 Push in the key and turn it to
OFF.
■Key reminder function
A buzzer sounds if the driver’s door
is opened while the power switch is
in OFF or ACC to remind you to
remove the key.
WARNING
■When starting the hybrid sys-
tem
Always start the hybrid system
while sitting in the driver’s seat.
Do not depress the accelerator
pedal while starting the hybrid
system under any circumstances.
Doing so may cause an accident
resulting in dea th or serious
injury.
NOTICE
■When starting the hybrid sys-
tem
If the hybrid system becomes diffi-
cult to start, have your vehicle
checked by your Toyota dealer
immediately.
Changing power switch
modes
A
:$51,1*
■Caution when driving
Do not turn the power switch to
OFF while driving. If, in an emer-
gency and you must turn the
hybrid system off while the vehicle
is moving, turn the power switch
only to ACC to stop the hybrid
system. An accident may result if
the hybrid system is stopped
while driving. ( P.635)
B
C
D

2124-2. Driving procedures
1Pull the parking brake switch
to check that the parking
brake is set. ( P.224)
The parking brak e indicator will
come on.
2 Check that the shift lever is
set in P.
3 Firmly depress the brake
pedal.
and a message will be dis-
played on the multi-information dis-
play.
If it is not display ed, the hybrid sys-
tem cannot be started.
4 Press the power switch
shortly and firmly.
When operating the power switch,
one short, firm press is enough. It is
not necessary to press and hold the
switch.
If the “READY” indicator turns on,
the hybrid system will operate nor-
mally.
Continue depressing the brake
pedal until the “READY” indicator is
illuminated.
The hybrid system can be started
NOTICE
■To prevent 12-volt battery dis-
charge
Do not leave the power switch in
ACC or ON mode for long periods
of time without the hybrid system
on.
Power (ignition)
switch (vehicles with
smart key system)
Performing the following
operations when carrying
the electronic key on your
person starts the hybrid
system or changes power
switch modes.
Starting the hybrid sys-
tem

2134-2. Driving procedures
4
Driving
from any power switch mode.
5Check that the “READY” indi-
cator is illuminated.
The vehicle will not move when the
“READY” indicator is off.
■If the hybrid system does not
start
●The immobilizer system may not
have been deactivated. ( P.81)
Contact your Toyota dealer.
●If a message related to start-up is
shown on the multi-information
display, read the message and fol-
low the instructions.
■When the ambient temperature
is low, such as during winter
driving conditions
●When starting the hybrid system,
the flashing time of the “READY”
indicator may be long. Leave the
vehicle as it is until the “READY”
indicator is steady on, as steady
means the vehicle is able to move.
●When the hybrid battery (traction
battery) is extremely cold (below
approximately -22°F [-30°C])
under the influence of the outside
temperature, it may not be possi-
ble to start the h ybrid system. In
this case, try to start the hybrid
system again after the tempera-
ture of the hybrid battery
increases due to the outside tem-
perature increase etc.
■Sounds and vibrations specific
to a hybrid vehicle
 P.74
■If the 12-volt b attery is dis-
charged
The hybrid system cannot be
started using the smart key system.
Refer to P.672to r estart the hybrid
system.
■Electronic key battery depletion
 P.120
■Conditions affecting operation
 P.148
■Note for the entry function
 P.149
■Steering lock function
●After turning the power switch to
OFF and opening and closing the
doors, the steeri ng wheel will be
locked due to the steering lock
function. Operating the power
switch again automatically can-
cels the steering lock.
●When the steering lock cannot be
released, “Push power switch
while turning the steering wheel in
either direction” will be displayed
on the multi-information display.
Check that the shift lever is set in
P. Press the power switch shortly
and firmly while turning the steer-
ing wheel left and right.
●To prevent the steering lock motor
from overheating , the motor may
be suspended if the hybrid system
is turned on and off repeatedly in
a short period of ti me. In this case,
refrain from operating the power
switch. After about 10 seconds,
the steering lo ck motor will
resume functioning.

2144-2. Driving procedures
■If there is a malfunction in the
smart key system
If “Smart Key Syst em Malfunction”
is displayed on the multi-information
display, the syst em may be mal-
functioning. Have the vehicle
inspected by your Toyota dealer
immediately.
■If the “READY” indicator does
not come on
In the event that the “READY” indi-
cator does not come on even after
performing the proper procedures
for starting the vehicle, contact your
Toyota dealer immediately.
■When “Check Fuel Cap” is dis-
played on the multi-information
display
 P.243
■If the hybrid system is malfunc-
tioning
 P.80
■Electronic key battery
 P.618
■Operation of the power switch
●If the switch is not pressed shortly
and firmly, the power switch mode
may not change or the hybrid sys-
tem may not start.
●If attempting to re start the hybrid
system immediately after turning
the power switch to OFF, the
hybrid system ma y not start in
some cases. After turning the
power switch to OFF, please wait
a few seconds before restarting
the hybrid system.
■Customization
If the smart key system has been
deactivated in a customized setting,
refer to P.671.
1 Stop the vehicle completely.
2 If the parking brake is in man-
ual mode, set the parking
brake. ( P.224)
WARNING
■When starting the hybrid sys-
tem
Always start the hybrid system
while sitting in the driver’s seat.
Do not depress t he accelerator
pedal while starting the hybrid
system under any circumstances.
Doing so may cause an accident
resulting in dea th or serious
injury.
■Caution while driving
If hybrid system failure occurs
while the vehicle is moving, do not
lock or open the doors until the
vehicle reaches a safe and com-
plete stop. Activation of the steer-
ing lock in this c ircumstance may
lead to an accident, resulting in
death or serious injury.
NOTICE
■When starting the hybrid sys-
tem
If the hybrid system becomes diffi-
cult to start, have your vehicle
checked by your T oyota dealer
immediately.
■Symptoms indicating a mal-
function with the power
switch
If the power switch seems to be
operating somewhat differently
than usual, such as the switch
sticking slightly, there may be a
malfunction. Contact your Toyota
dealer immediately.
Stopping the hybrid sys-
tem

2154-2. Driving procedures
4
Driving
Check the parking brake indicator
is illuminated.
3Shift the shift lever to P.
4 Press the power switch
shortly and firmly.
The hybrid system will stop, and the
meter display will be extinguished.
5Release the brake pedal and
check that “ACCESSORY” or
“IGNITION ON” is not shown
on the multi-information dis-
play.
■Automatic hybrid system shut
off feature
●The vehicle is equipped with a
feature that automatically shuts off
the hybrid system when the shift
lever is in P with the hybrid system
operating for an extended period.
●The hybrid system will automati-
cally shut off after approximately 1
hour if it has been left running
while the shift lever is in P.
●The timer for the automatic hybrid
system shut off feature will reset if
the brake pedal is depressed or if
the shift lever is in a position other
than P.
●After the vehicle is parked, if the
door is locked with the door lock
switch ( P.131) from the inside
or the mechanical key ( P.670)
from the outside, the automatic
hybrid system shut off fe ature will
be disabled. The timer for the
automatic hybrid system shut off
feature will be re- enabled if the
driver’s door is opened.
WARNING
■Stopping the hybrid system
in an emergency
●If you want to stop the hybrid
system in an emergency while
driving the vehicle, press and
hold the power s witch for more
than 2 seconds, or press it
briefly 3 times or more in suc-
cession. ( P.635)
However, do not touch the
power switch while driving
except in an emergency. Turn-
ing the hybrid s ystem off while
driving will not cause loss of
steering or braking control, how-
ever, power assist to the steer-
ing will be lost. This will make it
more difficult to steer smoothly,
so you should pull over and stop
the vehicle as soon as it is safe
to do so.
●If the power switch is operated
while the vehicle is running, a
warning message will be shown
on the multi-information display
and a buzzer sounds.
●When restarting the hybrid sys-
tem after an emergency shut-
down, shift the shift lever to N
and press the power switch
shortly and firmly.
■When parking
Exhaust gases include harmful
carbon monoxide (CO), which is
colorless and odorless. Observe
the following precautions.
Failure to do so may cause
exhaust gases to enter the vehicle
and may lead to an accident
caused by light-headedness, or
may lead to death or a serious
health hazard.
●If the vehicle is in a poorly venti-
lated area or a closed area,
such as a garage, stop the
hybrid system.

2164-2. Driving procedures
Modes can be changed by
pressing the power switch with
the brake pedal released. (The
mode changes each time the
switch is pressed.)
1OFF
*
The emergency flashers can be
used.
2ACC
Some electrical components such
as the audio sys tem can be used.
“ACCESSORY” will be displayed
on the multi-information display.
3 ON
All electrical components can be
used.
“IGNITION ON” will be displayed on
the multi-information display.
*: If the shift lever is in a position
other than P when turning off the
hybrid system, the power switch
will be turned to ACC, not to OFF.
■Auto power off function
If the vehicle is left in ACC for more
than 20 minutes or ON (the hybrid
system is not operating) for more
than an hour with the shift lever in P,
the power switch will automatically
turn to OFF. Howev er, this function
cannot entirely prevent the 12-volt
battery discharge. Do not leave the
vehicle with the power switch in
ACC or ON for long periods of time
when the hybrid system is not oper-
ating.
WARNING
●Do not leave the vehicle with
the hybrid system operating for
a long time. If such a situation
cannot be avoided, park the
vehicle in an open space and
ensure that exhaust fumes do
not enter the vehicle interior.
●Do not leave the hybrid system
operating in an area with snow
build-up, or where it is snowing.
If snowbanks build up around
the vehicle while the hybrid sys-
tem is operating, exhaust gases
may collect and enter the vehi-
cle.
Changing power switch
modes
NOTICE
■To prevent 12-volt battery dis-
charge
●Do not leave the power switch
i n A C C o r O N f o r l o n g p e r i o d s o f
time without the hybrid system
on.
●If “ACCESSORY” or “IGNITION
ON” is displayed on the multi-
information display, the power
switch is not in OFF. Exit the
vehicle after turning the power
switch to OFF.