2021 RAM PROMASTER CITY lock

214IN CASE OF EMERGENCY
Replacing Exterior Bulbs
Headlamps
See below steps to replace:

1. Remove the plastic cap from the back of
the headlamp housing.

2. Rotate the bulb counterclockwise.
3. Remove the bulb and replace as needed.
4. Install the bulb and rotate clockwise to lock in place.
5. Reinstall the plastic cap.
Front Turn Signal Lamps
See below steps to replace:

1. Remove the cap from the back of the outer upper headlamp housing.

2. Rotate the bulb counterclockwise and remove.
3. Install the bulb into socket.
4. Rotate the bulb/socket clockwise into the lamp locking it in place.
5. Reinstall the plastic cap.
Parking And Daytime Running Lights
See below steps to replace:

1. Remove the cap from the back of the outer lower headlamp housing.

2. Rotate the bulb counterclockwise and remove.
3. Install the bulb into socket, and rotate bulb/ socket clockwise into lamp locking it in
place.
4. Reinstall the plastic cap.
Rear Side Marker Lamps
LED (Serviced at an Authorized Dealer)
Center Mount Brake Lamp W5W
Reverse Light W16W
Front Fog Lamps H11
NOTE:
Numbers refer to commercial bulb types that can be purchased from an authorized dealer. If a bulb needs to be replaced visit an authorized dealer
or refer to the applicable Service Manual.
Exterior Bulbs
Lamps Bulb Number

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IN CASE OF EMERGENCY215
Front/Rear Side Marker Lamps
See below steps to replace:
The front/rear side marker lamps are LED and
not serviced separately. See an authorized
dealer for replacement of these lights.
Rear Tail, Stop, Backup And Turn Signal
Lamps
The rear light clusters contain taillight, brake
light, direction indicator and reverse/rear fog
light bulbs. To access the light clusters, see
below steps to replace:

1. Open the rear doors.

2. Remove the screws and remove the tail
lamp assembly.
3. Remove the screws and separate the backplate from the lamp housing.
4. Remove the tail, stop, or turn signal bulbs by pushing them slightly and turning counter -
clockwise.
5. Remove the backup lamp bulb by pulling straight out.
6. Replace lamps as required and reinstall lamp. The bulbs are arranged inside the light cluster
as follows:
Third Brake Light (Center Mount)
See below steps to replace:

1. For versions with tailgate, loosen the two
fastening screws and extract the cluster.

2. For versions with swing doors, remove rubber plugs, remove retaining tabs and
extract the cluster.
3. For versions with high roof and swing doors, remove the pressure-fit plastic guard and
rubber cap using a screwdriver, release the
retaining tags as shown in the figure and
remove the unit.
4. Remove the appropriate tabs and remove the bulb holder.
5. Remove the snap-fitted bulb and replace it.
License Plate Lights
See below steps to replace:

1. Disengage the holding tabs and remove the lens by lifting to the left.

2. Remove the bulbs by releasing them from the side contacts; insert the new bulbs and
make sure they are correctly clamped
between these contacts.
Replacing Interior Bulbs
Dome Lamp With Spot Lights
See below steps to replace:

1. Remove dome lamp by depressing the tabs, using a suitable tool.

Dome Lamp Assembly

7

21_VM_OM_EN_USC_t.book Page 215

216IN CASE OF EMERGENCY
2. Open protective cover.

Dome Lamp

3. Replace the bulbs releasing them from the side contacts making sure that the new
bulbs are correctly secured between the
contacts.
4. Close the protective cover and reposition it back into its housing, making sure that it
locks into place.
Rear Roof Lamp
See below steps to replace:

1. Remove roof lamp by depressing the tabs, using a suitable tool.
Roof Lamp

2. Open the cover.

Roof Lamp (Reverse Side)
3. Replace the bulb releasing them from the
side contacts making sure that the new
bulbs are correctly secured between the
contacts.

Roof Lamp (Reverse Side)

4. Close the protective cover and reposition it back into its housing, making sure that it
locks into place.
1 — Protective Cover
2 — Bulbs
1 — Cover
1 — Bulb

21_VM_OM_EN_USC_t.book Page 216

SERVICING AND MAINTENANCE225
Air Conditioner Maintenance
For best possible performance, your air
conditioner should be checked and serviced by
an authorized dealer at the start of each warm
season. This service should include cleaning of
the condenser fins and a performance test.
Drive belt tension should also be checked at
this time.
Refrigerant Recovery And Recycling —
R-1234yf
R-1234yf Air Conditioning Refrigerant is a
hydrofluoroolefin (HFO) that is endorsed by the
Environmental Protection Agency and is an
ozone-friendly substance with a low
global-warming potential. FCA recommends
that air conditioning service be performed by an
authorized dealer using recovery and recycling
equipment.
NOTE:
Use only FCA approved A/C system PAG
compressor oil, and refrigerants.
Body Lubrication
Locks and all body pivot points, including such
items as seat tracks, door hinge pivot points
and rollers, liftgate, tailgate, decklid, sliding
doors and hood hinges, should be lubricated periodically with a lithium-based grease, such
as Mopar Spray White Lube to ensure quiet,
easy operation and to protect against rust and
wear. Prior to the application of any lubricant,
the parts concerned should be wiped clean to
remove dust and grit; after lubricating excess oil
and grease should be removed. Particular
attention should also be given to hood latching
components to ensure proper function. When
performing other underhood services, the hood
latch, release mechanism and safety catch
should be cleaned and lubricated.
The external lock cylinders should be lubricated
twice a year, preferably in the Autumn and
Spring. Apply a small amount of a high quality
lubricant, such as Mopar Lock Cylinder
Lubricant directly into the lock cylinder.
Windshield Wiper Blades
Clean the rubber edges of the wiper blades and
the windshield periodically with a sponge or soft
cloth and a mild nonabrasive cleaner. This will
remove accumulations of salt or road film.
Operation of the wipers on dry glass for long
periods may cause deterioration of the wiper
blades. Always use washer fluid when using the
wipers to remove salt or dirt from a dry
windshield.
WARNING!
Use only refrigerants and compressor lubri
-
cants approved by FCA for your air condi -
tioning system. Some unapproved
refrigerants are flammable and can
explode, injuring you. Other unapproved
refrigerants or lubricants can cause the
system to fail, requiring costly repairs.
Refer to Warranty Information Book, for
further warranty information.
The air conditioning system contains refrig -
erant under high pressure. To avoid risk of
personal injury or damage to the system,
adding refrigerant or any repair requiring
lines to be disconnected should be done by
an experienced technician.
CAUTION!
Do not use chemical flushes in your air
conditioning system as the chemicals can
damage your air conditioning components.
Such damage is not covered by the New
Vehicle Limited Warranty.
8

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266
INDEX
A
Adding Engine Coolant (Antifreeze)............... 228Additives, Fuel............................................... 257Advance Phone Connectivity......................... 118Air BagAir Bag Operation...................................... 163Driver Knee Air Bag................................... 164Enhanced Accident Response......... 168, 212Event Data Recorder (EDR)....................... 212Front Air Bag............................................. 162If Deployment Occurs................................ 167Knee Impact Bolsters................................ 164Maintaining Your Air Bag System.............. 169Maintenance............................................. 169Transporting Pets...................................... 184Air Bag Light........................................... 49, 186Air Cleaner, Engine (Engine Air Cleaner
Filter)............................................................. 224Air Conditioner Maintenance......................... 225Air Conditioner Refrigerant............................ 225Air Conditioner System.................................. 225Air Conditioning Filter...................................... 34Air Conditioning, Operating Tips................ 33, 34Air Filter......................................................... 224
Air PressureTires......................................................... 242AlarmSecurity Alarm............................................. 13Alterations/ModificationsVehicle........................................................... 8Antifreeze (Engine Coolant)................. 228, 259Disposal................................................... 229Anti-Lock Brake System (ABS)...................... 145Anti-Lock Warning Light................................... 52Assist, Hill Start............................................. 148Audio Settings............................................... 105Audio Systems (Radio)..................................... 86Auto Down Power Windows............................. 35Automatic Transmission........................... 62, 63Adding Fluid..................................... 232, 261Fluid And Filter Change............................ 232Fluid Change............................................ 232Fluid Level Check............................ 231, 232Fluid Type........................................ 231, 261Special Additives...................................... 232Auxiliary Electrical Outlet (Power Outlet).......... 40Axle Fluid...................................................... 261
B
Battery................................................... 50, 222Charging System Light.................................50Keyless Key Fob Replacement....................11Belts, Seat.................................................... 185BluetoothConnecting To A Particular Mobile Phone Or Audio Device After Pairing
................ 114Body Builders Guide........................................... 7Body Mechanism Lubrication........................ 225B-Pillar Location............................................ 239Brake Assist System..................................... 146Brake Fluid.................................................... 261Brake System....................................... 230, 255Anti-Lock (ABS)......................................... 145Fluid Check...................................... 231, 261Master Cylinder........................................ 231Parking........................................................60Warning Light...............................................49Brake, Parking.................................................60Brake/Transmission Interlock..........................63Bulb Replacement........................................ 213Bulbs, Light.......................................... 187, 213

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267
C
Camera, Rear
.................................................. 73Capacities, Fluid............................................ 259Caps, Filler Fuel............................................................. 74Oil (Engine)................................................ 221Power Steering............................................ 68Radiator (Coolant Pressure)...................... 229Car Washes................................................... 252Carbon Monoxide Warning.................. 185, 258Cargo Area Cover............................................. 38Cargo Compartment........................................ 38Cargo Tie-Downs.............................................. 38Cellular Phone............................................... 143Certification Label........................................... 75Chains, Tire.................................................... 249Changing A Flat Tire....................................... 194Chart, Tire Sizing............................................ 235Check Engine Light (Malfunction Indicator
Light)............................................................... 57Checking Your Vehicle For Safety.................. 185Checks, Safety............................................... 185Child Restraint............................................... 170Child RestraintsBooster Seats............................................ 173Child Seat Installation..................... 180, 183How To Stow An unused ALR Seat Belt..... 178Infant And Child Restraints....................... 171
Locating The LATCH Anchorages.............. 177Lower Anchors And Tethers For Children.. 175Older Children And Child Restraints......... 172Seating Positions...................................... 174Clean Air Gasoline......................................... 256CleaningWheels..................................................... 248Climate Control................................................ 31Cold Weather Operation.................................. 58Compact Spare Tire...................................... 247Contract, Service.......................................... 263Cooling Pressure Cap (Radiator Cap)............ 229Cooling System............................................. 227Adding Coolant (Antifreeze)...................... 228Coolant Level............................................ 230Cooling Capacity....................................... 259Disposal Of Used Coolant......................... 229Drain, Flush, And Refill............................. 228Inspection........................................ 228, 230Points To Remember................................ 230Pressure Cap............................................ 229Radiator Cap............................................ 229Selection Of Coolant (Antifreeze)..... 228, 259Corrosion Protection..................................... 252Cruise Light...................................................... 55Customer Assistance.................................... 262Customer Programmable Features.................. 87Cybersecurity................................................... 86
D
Dealer Service............................................... 223Defroster, Windshield................................... 186Deleting A Phone........................................... 114Diagnostic System, Onboard............................56DipsticksOil (Engine)............................................... 222Power Steering............................................68Disable Vehicle Towing................................. 211Disconnecting............................................... 114DisposalAntifreeze (Engine Coolant)...................... 229Disturb.......................................................... 117Door Ajar..........................................................51Door Ajar Light.................................................51Door Locks.......................................................14Doors...............................................................14Driver’s Seat Back Tilt......................................17DrivingThrough Flowing, Rising, Or Shallow Standing Water
.......................................84
E
Electric Brake Control System....................... 146Electric Remote Mirrors...................................26Electrical Outlet, Auxiliary (Power Outlet).........40Electronic Range Select (ERS).........................67Electronic Stability Control (ESC)................... 14611

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268
Electronic Throttle Control Warning Light
........ 51Emergency, In Case Of Freeing Vehicle When Stuck...................... 209Jacking...................................................... 194Jump Starting............................................ 204Towing....................................................... 211Emission Control System Maintenance........... 57Engine........................................................... 221Air Cleaner................................................. 224Block Heater............................................... 59Break-In Recommendations........................ 60Checking Oil Level..................................... 222Coolant (Antifreeze)................................... 259Cooling...................................................... 227Exhaust Gas Caution....................... 185, 258Fails To Start............................................... 59Flooded, Starting......................................... 59Jump Starting............................................ 204Oil.................................................... 223, 259Oil Filler Cap.............................................. 221Oil Filter..................................................... 224Oil Selection.................................... 223, 259Oil Synthetic.............................................. 224Overheating............................................... 207Starting....................................................... 58Enhanced Accident Response
Feature................................................ 168, 212Ethanol.......................................................... 257Exhaust Gas Cautions.......................... 185, 258Exhaust System................................... 185, 226Exterior Lights......................................... 27, 187
F
Filters
Air Cleaner
................................................ 224Air Conditioning........................................... 34Engine Oil........................................ 224, 259Engine Oil Disposal................................... 224FlashersHazard Warning........................................ 188Turn Signals.......................................55, 187Flooded Engine Starting................................... 59Fluid Capacities............................................ 259Fluid Leaks................................................... 187Fluid Level ChecksBrake........................................................ 231Engine Oil................................................. 222Power Steering............................................ 68Fluid, Brake.................................................. 261Fog Lights........................................................ 28Fold-Flat Seats................................................. 17Four-Way Hazard Flasher.............................. 188Freeing A Stuck Vehicle................................ 209Fuel............................................................... 256Additives................................................... 257Clean Air................................................... 256Ethanol..................................................... 257Filler Cap (Gas Cap)..................................... 74Gasoline................................................... 256Materials Added....................................... 257Methanol.................................................. 257
Octane Rating.................................. 256, 259Specifications........................................... 259Tank Capacity........................................... 259Fuses............................................................ 188
G
Gas Cap (Fuel Filler Cap)..................................74Gasoline, (Fuel)............................................. 256Gasoline, Clean Air........................................ 256Gasoline, Reformulated................................ 256Gear Ranges....................................................64Gear Selector Override.................................. 209Glass Cleaning.............................................. 254Gross Axle Weight Rating.......................... 76, 77Gross Vehicle Weight Rating.....................76, 77GuideBody Builders................................................. 7GVWR...............................................................76
H
HazardDriving Through Flowing, Rising, Or Shallow Standing Water
.......................................84Hazard Warning Flashers.............................. 188Head Restraints...............................................21HeadlightsCleaning.................................................... 252Passing........................................................28Switch..........................................................27

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269
Heated Seats
................................................... 20Heater, Engine Block....................................... 59Hill Start Assist.............................................. 148Hitches Trailer Towing.............................................. 78Hood Prop........................................................ 37Hood Release.................................................. 37
I
Ignition............................................................ 12Key....................................................... 10, 12Switch......................................................... 12Ignition Key Removal....................................... 12Immobilizer (Sentry Key).................................. 12Inside Rearview Mirror..................................... 25Instrument Cluster.................................... 43, 44Descriptions................................................ 55Display........................................................ 44Display Controls.......................................... 45Engine Oil Reset.......................................... 46Instrument Panel Lens Cleaning.................... 253Interior And Instrument Lights......................... 29Interior Appearance Care............................... 253Interior Lights.................................................. 29iPod Control..................................................... 40iPod/USB/MP3 Control................................... 40Bluetooth Streaming Audio......................... 40
J
Jack Location................................................ 194Jack Operation.............................................. 194Jacking And Tire Changing............................ 194Jump Starting............................................... 204
K
Key FobProgramming Additional Key Fobs
............... 11Key Fob Battery Service (Remote Keyless
Entry)............................................................... 11Key Fob Programming (Remote Keyless
Entry)............................................................... 11Keys................................................................. 10Replacement............................................... 11Sentry (Immobilizer).................................... 12
L
Lane Change Assist......................................... 28Lap/Shoulder Belts....................................... 155Latches......................................................... 187Hood............................................................ 37Leaks, Fluid.................................................. 187Life Of Tires................................................... 245Light Bulbs........................................... 187, 213Lights............................................................ 187Air Bag................................................49, 186Brake Assist Warning............................... 147
Brake Warning.............................................49Bulb Replacement.................................... 213Cruise..........................................................55Daytime Running.........................................27Engine Temperature Warning......................51Exterior.............................................. 27, 187Hazard Warning Flasher........................... 188Headlights...................................................27Interior.........................................................29Malfunction Indicator (Check Engine)..........54Park......................................................28, 55Passing........................................................28Seat Belt Reminder.....................................52Service...................................................... 213Tire Pressure Monitoring (TPMS).............. 149Traction Control........................................ 147Turn Signals....................................... 55, 187Warning Instrument Cluster Descriptions.....................................51, 55Loading Vehicle......................................... 75, 76Capacities....................................................76Tires.......................................................... 239LocksPower Door..................................................14Low Tire Pressure System............................. 149Lubrication, Body.......................................... 225Lug Nuts/Bolts.............................................. 25511

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