
2 
INTRODUCTION
Symbols Key ............................................................ 7
WARNINGS AND CAUTIONS  ................................. 7
VAN CONVERSIONS/CAMPERS ............................ 7
VEHICLE MODIFICATIONS/ALTERATIONS  .......... 8
Symbol Glossary ..................................................... 8
GETTING TO KNOW YOUR VEHICLE
KEYS  ......................................................................10
Key Fob......................................................... 10
SENTRY KEY ..........................................................12
IGNITION SWITCH  ................................................12
VEHICLE SECURITY SYSTEM — IF EQUIPPED  ...13
To Arm The System ...................................... 13
To Disarm The System................................. 13
Rearming Of The System............................. 13
Security System Manual Override .............. 13
DOORS  ..................................................................14
Power Door Locks  ....................................... 14
Auto Unlock Doors ....................................... 14
Sliding Side Door ......................................... 14
Double Rear Swing Doors ........................... 16
Child-Protection Door Lock System ............ 17
SEATS  ....................................................................17
Manual Adjustment (Front Seats)............... 18
Folding Rear Seat — If Equipped ................ 20
Heated Seats — If Equipped........................ 20 HEAD RESTRAINTS  ............................................. 21
Front Adjustment ......................................... 21
Rear Adjustment — If Equipped .................. 22
Front Removal.............................................. 22
Rear Removal — If Equipped....................... 23
STEERING WHEEL ................................................ 23
Tilt/Telescoping Steering Column .............. 23
UCONNECT VOICE RECOGNITION QUICK 
TIPS ........................................................................ 24
Introducing Voice Recognition .................... 24
Get Started ................................................... 24
Basic Voice Commands............................... 24
Additional Information ................................. 24
MIRRORS  ............................................................. 25
Inside Rearview Mirror ................................ 25
Outside Mirrors  ........................................... 25
Vanity Mirror................................................. 26
EXTERIOR LIGHTS ................................................ 27
Multifunction Lever...................................... 27
Headlights  ................................................... 27
Daytime Running Lights (DRLs) — 
If Equipped  .................................................. 27 High/Low Beam Switch ............................... 28
Flash-To-Pass  .............................................. 28
Parking Lights  ............................................. 28
Follow Me Home/Headlight Delay .............. 28
Fog Lights — If Equipped  ............................ 28
Turn Signals ................................................. 28
Lane Change Assist ..................................... 28
INTERIOR LIGHTS  ................................................ 29
Courtesy/Interior Lights .............................. 29 WIPERS AND WASHERS .....................................30
Front Wiper Operation ................................. 30
Rear Wiper Operation — If Equipped .......... 31
CLIMATE CONTROLS  ...........................................31
Manual Climate Control Descriptions And 
Functions ..................................................... 31 Operating Tips.............................................. 33
WINDOWS  ............................................................35
Power Window Controls — If Equipped ...... 35
Automatic Window Features ....................... 35
Power Windows System Initialization......... 36
Window Bar Grates — If Equipped .............. 36
Wind Buffeting  ............................................ 36
HOOD .....................................................................37
Opening ........................................................ 37
Closing.......................................................... 37
CARGO AREA FEATURES .....................................38
Rear Cargo Tie-Downs ................................. 38
INTERIOR STORAGE AND EQUIPMENT ..............38
Storage ......................................................... 38
USB Control — If Equipped .......................... 40
Power Outlets .............................................. 40
ROOF RACK — IF EQUIPPED................................41
GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER........................................43
Instrument Cluster Descriptions................. 44
21_VM_OM_EN_USC_t.book  Page 2   

4 
MULTIMEDIA
UCONNECT SYSTEMS  ..........................................86
CYBERSECURITY  ..................................................86
UCONNECT SETTINGS  .........................................87 Uconnect 3/3 NAV Settings ........................ 87
UCONNECT INTRODUCTION.................................97
Identifying Your Radio ................................. 97
Safety And General Information ................. 99
UCONNECT MODES ........................................... 100
Radio Mode ................................................100
Media Mode ...............................................107Phone Mode  ..............................................109
NAVIGATION MODE — IF EQUIPPED ................ 121
Operating Navigation Mode — 
If Equipped .................................................121
STEERING WHEEL AUDIO CONTROLS — IF 
EQUIPPED ........................................................... 142
Radio Operation .........................................142
Media Mode ...............................................142
RAM TELEMATICS - IF EQUIPPED .................... 142
Ram Telematics General Information ......143
RADIO OPERATION AND MOBILE PHONES.... 143
Regulatory And Safety Information........... 144
SAFETY
SAFETY FEATURES ............................................ 145 Four-Wheel Anti-Lock Brake 
System (ABS) ..............................................145 Electronic Brake Control (EBC) System  ...146 AUXILIARY DRIVING SYSTEMS.........................149
Tire Pressure Monitoring 
System (TPMS) ........................................... 149
OCCUPANT RESTRAINT SYSTEMS  .................. 153
Occupant Restraint Systems .................... 153
Important Safety Precautions ................... 153
Seat Belt Systems ..................................... 154
Supplemental Restraint Systems (SRS)... 161
Child Restraints ......................................... 170
Transporting Pets ...................................... 184
SAFETY TIPS ....................................................... 185
Transporting Passengers .......................... 185Exhaust Gas  .............................................. 185
Safety Checks You Should Make Inside 
The Vehicle  ................................................ 185 Periodic Safety Checks You Should Make 
Outside The Vehicle ................................... 187
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS........................188
FUSES ..................................................................188
General Information .................................. 188Underhood Fuses ...................................... 189
Interior Fuses ............................................. 192
Central Unit Fuse Panel............................. 193 JACKING AND TIRE CHANGING  ...................... 194
Jack Location — If Equipped ..................... 194
Removing The Spare Tire — If Equipped .. 194Preparations For Jacking  ......................... 196
Jacking Instructions................................... 197
Vehicles With Alloy Wheels ....................... 200Vehicles Equipped With Wheel Covers .... 201
TIRE SERVICE KIT — IF EQUIPPED  .................. 202
Tire Service Kit Storage............................. 202
Tire Service Kit Usage ............................... 202
JUMP STARTING ................................................ 204
Preparations For Jump Starting ................ 205
Jump Starting Procedure .......................... 206
IF YOUR ENGINE OVERHEATS  ......................... 207
IGNITION KEY REMOVAL OVERRIDE ............... 208
GEAR SELECTOR OVERRIDE ............................ 209
FREEING A STUCK VEHICLE  ............................ 209
TOWING A DISABLED VEHICLE ........................ 211
ENHANCED ACCIDENT RESPONSE SYSTEM 
(EARS)  ................................................................ 212
EVENT DATA RECORDER (EDR) ....................... 212
BULB REPLACEMENT ........................................ 213 Replacement Bulbs ................................... 213
Replacing Exterior Bulbs ........................... 214
Replacing Interior Bulbs ............................ 215
21_VM_OM_EN_USC_t.book  Page 4   

GETTING TO KNOW YOUR VEHICLE17
Child-Protection Door Lock System
This system prevents the sliding side doors from 
being opened from the inside.
The child locks can only be engaged/
disengaged with the sliding side door open:
Child Lock System
To Engage Or Disengage The Child-Protection 
Door Lock System
1. Open the rear door.
2. Insert the tip of the mechanical key into the  lock and rotate to the lock or unlock 
position. 3. Repeat steps 1 and 2 for the opposite rear 
door.
The device remains engaged even if the doors 
are unlocked remotely. This system prevents 
the sliding side doors from being opened from 
the inside.
NOTE:
For emergency exit from the rear seats when 
the Child-Protection Door Lock System is 
engaged, manually raise the door lock knob to 
the unlocked position, roll down the window, 
and open the door using the outside door 
handle.
SEATS    
Seats are a part of the Occupant Restraint 
System of the vehicle.
WARNING!
Avoid trapping anyone in a vehicle in a 
collision. Remember that the rear doors can 
only be opened from the outside when the 
Child-Protection locks are engaged (locked).
WARNING!
It is dangerous to ride in a cargo area, 
inside or outside of a vehicle. In a collision, 
people riding in these areas are more likely 
to be seriously injured or killed.
Do not allow people to ride in any area of 
your vehicle that is not equipped with seats 
and seat belts. In a collision, people riding 
in these areas are more likely to be seri -
ously injured or killed.
Be sure everyone in your vehicle is in a seat 
and using a seat belt properly.
2
21_VM_OM_EN_USC_t.book  Page 17   

SAFETY153
OCCUPANT RESTRAINT SYSTEMS 
Some of the most important safety features in 
your vehicle are the restraint systems:
Occupant Restraint Systems
Seat Belt Systems
Supplemental Restraint Systems (SRS) Air 
Bags
Child Restraints
Some of the safety features described in this 
section may be standard equipment on some 
models, or may be optional equipment on 
others. If you are not sure, ask an authorized 
dealer.
Important Safety Precautions
Please pay close attention to the information in 
this section. It tells you how to use your restraint 
system properly, to keep you and your 
passengers as safe as possible.
Here are some simple steps you can take to 
minimize the risk of harm from a deploying air 
bag:
 1. Children 12 years old and under should 
always ride buckled up in the rear seat of a 
vehicle with a rear seat.
2. A child who is not big enough to wear the  vehicle seat belt properly must be secured 
in the appropriate child restraint or 
belt-positioning booster seat in a rear 
seating position  Ú page 182.
3. If a child from 2 to 12 years old (not in a  rear-facing child restraint) must ride in the 
front passenger seat, move the seat as far 
back as possible and use the proper child 
restraint  Ú page 182.
4. Never allow children to slide the shoulder  belt behind them or under their arm.
5. You should read the instructions provided  with your child restraint to make sure that 
you are using it properly.
6. All occupants should always wear their lap  and shoulder belts properly.
7. The driver and front passenger seats should  be moved back as far as practical to allow 
the front air bags room to inflate. 8. Do not lean against the door or window. If 
your vehicle has side air bags, and 
deployment occurs, the side air bags will 
inflate forcefully into the space between 
occupants and the door and occupants 
could be injured.
9. If the air bag system in this vehicle needs to  be modified to accommodate a disabled 
person, see  Ú page 262 for customer 
service contact information.
WARNING!
Never place a rear-facing child restraint in 
front of an air bag. A deploying passenger 
front air bag can cause death or serious 
injury to a child 12 years or younger, 
including a child in a rear-facing child 
restraint.
Never install a rear-facing child restraint in 
the front seat of a vehicle. Only use a 
rear-facing child restraint in the rear seat. If 
the vehicle does not have a rear seat, do 
not transport a rear-facing child restraint in 
that vehicle.
6
21_VM_OM_EN_USC_t.book  Page 153   

SAFETY159
Seat Belts And Pregnant Women  
Seat Belts And Pregnant Women
Seat belts must be worn by all occupants 
including pregnant women: the risk of injury in 
the event of an accident is reduced for the 
mother and the unborn child if they are wearing 
a seat belt.
Position the lap belt snug and low below the 
abdomen and across the strong bones of the 
hips. Place the shoulder belt across the chest 
and away from the neck. Never place the 
shoulder belt behind the back or under the arm.
Seat Belt Pretensioner 
The front outboard seat belt system is equipped 
with pretensioning devices that are designed to 
remove slack from the seat belt in the event of 
a collision. These devices may improve the  performance of the seat belt by removing slack 
from the seat belt early in a collision. 
Pretensioners work for all size occupants, 
including those in child restraints.
NOTE:
These devices are not a substitute for proper 
seat belt placement by the occupant. The seat 
belt still must be worn snugly and positioned 
properly.
The pretensioners are triggered by the 
Occupant Restraint Controller (ORC). Like the 
air bags, the pretensioners are single use items. 
A deployed pretensioner or a deployed air bag 
must be replaced immediately.
Energy Management Feature
The front outboard seat belt system is equipped 
with an Energy Management feature that may 
help further reduce the risk of injury in the event 
of a collision. The seat belt system has a 
retractor assembly that is designed to release 
webbing in a controlled manner.
Switchable Automatic Locking Retractors 
(ALR)
Vehicle Without Rear Seat
The seat belt in the passenger seating position 
is equipped with a Switchable Automatic 
Locking Retractor (ALR) which is used to secure 
a child restraint system  Ú
page 179.
The figure below illustrates the locking feature 
for each seating position.
Automatic Locking Retractor (ALR) Location — Vehicle  Without Rear Seat
6
21_VM_OM_EN_USC_t.book  Page 159   

160SAFETY  
(Continued)
Vehicle With Rear Seat
The seat belts in the passenger seating 
positions are equipped with a Switchable 
Automatic Locking Retractor (ALR) which is 
used to secure a child restraint system. The 
figure below illustrates the locking feature for 
each seating position  Úpage 179.
Automatic Locking Retractor (ALR) Locations — Vehi -
cle With Rear Seat
If the passenger seating position is equipped 
with an ALR and is being used for normal usage, 
only pull the seat belt webbing out far enough to 
comfortably wrap around the occupant’s 
mid-section so as to not activate the ALR. If the 
ALR is activated, you will hear a clicking sound 
as the seat belt retracts. Allow the webbing to 
retract completely in this case and then 
carefully pull out only the amount of webbing  necessary to comfortably wrap around the 
occupant’s mid-section. Slide the latch plate 
into the buckle until you hear a "click."
In Automatic Locking Mode, the shoulder belt is 
automatically pre-locked. The seat belt will still 
retract to remove any slack in the shoulder belt. 
Use the Automatic Locking Mode anytime a 
child restraint is installed in a seating position 
that has a seat belt with this feature. Children 
12 years old and under should always be 
properly restrained in the rear seat of a vehicle 
with a rear seat.
How To Engage The Automatic Locking Mode
1. Buckle the combination lap and shoulder 
belt.
2. Grab the shoulder portion and pull  downward until the entire seat belt is 
extracted.
3. Allow the seat belt to retract. As the seat  belt retracts, you will hear a clicking sound. 
This indicates the seat belt is now in the 
Automatic Locking Mode.
How To Disengage The Automatic Locking Mode
Unbuckle the combination lap/shoulder belt 
and allow it to retract completely to disengage 
the Automatic Locking Mode and activate the 
vehicle sensitive (emergency) locking mode.
WARNING!
Never place a rear-facing child restraint in 
front of an air bag. A deploying passenger 
front air bag can cause death or serious 
injury to a child 12 years or younger, 
including a child in a rear-facing child 
restraint.
Never install a rear-facing child restraint in 
the front seat of a vehicle. Only use a 
rear-facing child restraint in the rear seat. If 
the vehicle does not have a rear seat, do 
not transport a rear-facing child restraint in 
that vehicle.
WARNING!
The seat belt assembly must be replaced if 
the switchable Automatic Locking Retractor 
(ALR) feature or any other seat belt function 
is not working properly when checked 
according to the procedures in the Service 
Manual.
21_VM_OM_EN_USC_t.book  Page 160   

SAFETY161
Supplemental Restraint Systems (SRS)
Some of the safety features described in this 
section may be standard equipment on some 
models, or may be optional equipment on 
others. If you are not sure, ask an authorized 
dealer.
The air bag system must be ready to protect you 
in a collision. The Occupant Restraint Controller 
(ORC) monitors the internal circuits and 
interconnecting wiring associated with the 
electrical Air Bag System Components. Your 
vehicle may be equipped with the following Air 
Bag System Components:
Air Bag System Components
Occupant Restraint Controller (ORC)
Air Bag Warning Light 
Steering Wheel and Column
Instrument Panel
Knee Impact Bolsters
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Supplemental Knee Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
Air Bag Warning Light
The Occupant Restraint Controller 
(ORC) monitors the readiness of the 
electronic parts of the air bag system 
whenever the ignition switch is in the 
AVV/START or MAR/ACC/ON/RUN position. If 
the ignition switch is in the STOP/OFF/LOCK 
position the air bag system is not on and the air 
bags will not inflate. The ORC contains a backup power supply 
system that may deploy the air bag system even 
if the battery loses power or it becomes 
disconnected prior to deployment.
The ORC turns on the Air Bag Warning Light in 
the instrument panel for approximately four to 
eight seconds for a self-check when the ignition 
switch is in the MAR/ACC/ON/RUN position. 
After the self-check, the Air Bag Warning Light 
will turn off. If the ORC detects a malfunction in 
any part of the system, it turns on the Air Bag 
Warning Light, either momentarily or 
continuously. A single chime will sound to alert 
you if the light comes on again after initial 
startup.
The ORC also includes diagnostics that will 
illuminate the instrument panel Air Bag Warning 
Light if a malfunction is detected that could 
affect the air bag system. The diagnostics also 
record the nature of the malfunction. While the 
air bag system is designed to be maintenance 
free, if any of the following occurs, have an 
authorized dealer service the air bag system 
immediately.
Failure to replace the seat belt assembly 
could increase the risk of injury in colli
-
sions.
Do not use the Automatic Locking Mode to 
restrain occupants who are wearing the 
seat belt or children who are using booster 
seats. The locked mode is only used to 
install rear-facing or forward-facing child 
restraints that have a harness for 
restraining the child.
WARNING!  (Continued)
6
21_VM_OM_EN_USC_t.book  Page 161   

162SAFETY  
The Air Bag Warning Light does not come on 
during the four to eight seconds when the 
ignition switch is first in the MAR/ACC/ON/
RUN position.
The Air Bag Warning Light remains on after 
the four to eight-second interval.
The Air Bag Warning Light comes on intermit -
tently or remains on while driving.
NOTE:
If the speedometer, tachometer, or any engine 
related gauges are not working, the Occupant 
Restraint Controller (ORC) may also be 
disabled. In this condition the air bags may not 
be ready to inflate for your protection. Have an 
authorized dealer service the air bag system 
immediately.
Front Air Bags
This vehicle has front air bags and lap/shoulder 
belts for both the driver and front passenger. 
The front air bags are a supplement to the seat 
belt restraint systems. The driver front air bag is 
mounted in the center of the steering wheel. 
The passenger front air bag is mounted in the 
instrument panel, above the glove 
compartment. The words “SRS AIRBAG” or 
“AIRBAG” are embossed on the air bag covers.
Front Air Bag/Knee Impact Bolster Locations
WARNING!
Ignoring the Air Bag Warning Light in your 
instrument panel could mean you won’t have 
the air bag system to protect you in a collision. 
If the light does not come on as a bulb check 
when the ignition is first turned on, stays on 
after you start the vehicle, or if it comes on as 
you drive, have an authorized dealer service 
the air bag system immediately.
1 — Driver And Passenger Front Air Bags
2 — Passenger Knee Impact Bolster
3 — Driver Knee Impact Bolster/Supplemental 
Driver Knee Air Bag
WARNING!
Being too close to the steering wheel or 
instrument panel during front air bag 
deployment could cause serious injury, 
including death. Air bags need room to 
inflate. Sit back, comfortably extending 
your arms to reach the steering wheel or 
instrument panel.
Never place a rear-facing child restraint in 
front of an air bag. A deploying passenger 
front air bag can cause death or serious 
injury to a child 12 years or younger, 
including a child in a rear-facing child 
restraint.
Never install a rear-facing child restraint in 
the front seat of a vehicle. Only use a 
rear-facing child restraint in the rear seat. If 
the vehicle does not have a rear seat, do 
not transport a rear-facing child restraint in 
that vehicle.
21_VM_OM_EN_USC_t.book  Page 162