2021 RAM PROMASTER CITY immobilizer

GETTING TO KNOW YOUR VEHICLE11
Replacing The Battery In The Key Fob
The recommended replacement battery is
CR2032.
NOTE:
Customers are recommended to use a
battery obtained from Mopar. Aftermarket
coin battery dimensions may not meet the
original OEM coin battery dimensions.
Perchlorate Material – special handling may
apply. See www.dtsc.ca.gov/hazard-
ouswaste/perchlorate.

1. Push the mechanical key release button and release the mechanical key to access
the battery case screw located on the side
of the key fob.

2. Rotate the screw located on the side of the key fob using a small screwdriver.
Key Fob Screw Location

3. Take out the battery case. Remove and replace the battery observing its polarity.
4. Refit the battery case inside the key fob and turn the screw to lock it into place.
Programming And Requesting Additional Key
Fobs
Programming the key fob may be performed by
an authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be re-purposed and reprogrammed to
another vehicle. Duplication of keys may be performed at an
authorized dealer. The VIN is required for
authorized dealer replacement of keys.
NOTE:
Only keys that have been programmed to the
vehicle electronics can be used to start the
vehicle. Once a Sentry Key has been
programmed to a vehicle, it cannot be
programmed to any other vehicle. When having
the Sentry Key Immobilizer system serviced,
bring all vehicle keys with you to an authorized
dealer.
WARNING!
Always remove the key fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.
Always remember to place the ignition in
the OFF mode.2

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12GETTING TO KNOW YOUR VEHICLE
(Continued)
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
The system uses ignition keys which have an
embedded electronic chip (transponder) to
prevent unauthorized vehicle operation.
Therefore, only keys that are programmed to
the vehicle can be used to start and operate the
vehicle.
If the vehicle security light is on after the key is
placed in the MAR (ACC/ON/RUN) position, it
indicates that there is a problem with the
electronics.
All of the keys provided with your new vehicle
have been programmed to the vehicle
electronics.NOTE:
A key which has not been programmed is also
considered an invalid key, even if it is cut to fit
the ignition switch lock cylinder for that vehicle
Ú
page 265.
IGNITION SWITCH

1. Place the gear selector in PARK.

2. Rotate the key to the STOP (OFF/LOCK)
position.
3. Remove the key from the ignition switch lock cylinder.

Ignition Switch Positions

CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
1 — STOP (OFF/LOCK)
2 — MAR (ACC/ON/RUN)
3 — AVV (START)
WARNING!
Before exiting a vehicle, always shift the
transmission into PARK, apply the parking
brake, and remove the key fob from the
vehicle. When leaving the vehicle, always
lock your vehicle. In case you switch off the
vehicle and the transmission is not in
PARK, a warning message will appear on
the cluster which suggests you to shift the
transmission into PARK and, then, you can
remove the key within 15 seconds. If
15 seconds expire, you have to rotate the
key from the OFF/LOCK position to the ON/
RUN position and come back to the OFF/
LOCK position in order to remove the key.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.

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269
Heated Seats
................................................... 20Heater, Engine Block....................................... 59Hill Start Assist.............................................. 148Hitches Trailer Towing.............................................. 78Hood Prop........................................................ 37Hood Release.................................................. 37
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Ignition............................................................ 12Key....................................................... 10, 12Switch......................................................... 12Ignition Key Removal....................................... 12Immobilizer (Sentry Key).................................. 12Inside Rearview Mirror..................................... 25Instrument Cluster.................................... 43, 44Descriptions................................................ 55Display........................................................ 44Display Controls.......................................... 45Engine Oil Reset.......................................... 46Instrument Panel Lens Cleaning.................... 253Interior And Instrument Lights......................... 29Interior Appearance Care............................... 253Interior Lights.................................................. 29iPod Control..................................................... 40iPod/USB/MP3 Control................................... 40Bluetooth Streaming Audio......................... 40
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Jack Location................................................ 194Jack Operation.............................................. 194Jacking And Tire Changing............................ 194Jump Starting............................................... 204
K
Key FobProgramming Additional Key Fobs
............... 11Key Fob Battery Service (Remote Keyless
Entry)............................................................... 11Key Fob Programming (Remote Keyless
Entry)............................................................... 11Keys................................................................. 10Replacement............................................... 11Sentry (Immobilizer).................................... 12
L
Lane Change Assist......................................... 28Lap/Shoulder Belts....................................... 155Latches......................................................... 187Hood............................................................ 37Leaks, Fluid.................................................. 187Life Of Tires................................................... 245Light Bulbs........................................... 187, 213Lights............................................................ 187Air Bag................................................49, 186Brake Assist Warning............................... 147
Brake Warning.............................................49Bulb Replacement.................................... 213Cruise..........................................................55Daytime Running.........................................27Engine Temperature Warning......................51Exterior.............................................. 27, 187Hazard Warning Flasher........................... 188Headlights...................................................27Interior.........................................................29Malfunction Indicator (Check Engine)..........54Park......................................................28, 55Passing........................................................28Seat Belt Reminder.....................................52Service...................................................... 213Tire Pressure Monitoring (TPMS).............. 149Traction Control........................................ 147Turn Signals....................................... 55, 187Warning Instrument Cluster Descriptions.....................................51, 55Loading Vehicle......................................... 75, 76Capacities....................................................76Tires.......................................................... 239LocksPower Door..................................................14Low Tire Pressure System............................. 149Lubrication, Body.......................................... 225Lug Nuts/Bolts.............................................. 25511

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271
Replacement Keys
........................................... 11Replacement Tires......................................... 245Reporting Safety Defects............................... 264Restraints, Child............................................ 170Restraints, Head.............................................. 21Rotation, Tires............................................... 250
S
Safety Checks Inside Vehicle......................... 185Safety Checks Outside Vehicle...................... 187Safety Defects, Reporting.............................. 264Safety Information, Tire................................. 234Safety Tips..................................................... 185Safety, Exhaust Gas....................................... 185Satellite Radio............................................... 101Schedule, Maintenance................................. 217Seat Belts............................................ 154, 185Adjustable Shoulder Belt........................... 157Adjustable Upper Shoulder Anchorage...... 157Adjustable Upper Shoulder Belt Anchorage............................................. 157Child Restraints......................................... 170Energy Management Feature.................... 159Front Seat.............................. 154, 155, 156Inspection................................................. 185Lap/Shoulder Belt Operation.................... 156Lap/Shoulder Belt Untwisting...................157Lap/Shoulder Belts................................... 155Operating Instructions............................... 156Pregnant Women...................................... 159
Pretensioners........................................... 159Rear Seat................................................. 155Reminder............................................52, 154Seat Belt Pretensioner............................. 159Untwisting Procedure............................... 157Seats............................................................... 17Adjustment.................................................. 17Heated......................................................... 20Rear Folding................................................ 17Tilting........................................................... 17Security System............................................... 13Selection Of Coolant (Antifreeze).................. 259Sentry Key (Immobilizer).................................. 12Service Assistance........................................ 262Service Contract........................................... 263Service Manuals........................................... 264Settings, Audio.............................................. 105Shift Lever Override...................................... 209ShiftingAutomatic Transmission.............................. 63Shoulder Belts.............................................. 155Signals, Turn...........................................55, 187Sirius Satellite Radio..................................... 101Favorites................................................... 104Replay...................................................... 102SiriusXM Satellite RadioBrowse in SXM......................................... 104Favorites................................................... 104Replay...................................................... 102Snow Chains (Tire Chains)............................ 249
Snow Tires.................................................... 246Spare Tires........................................... 247, 248Spark Plugs................................................... 259SpecificationsFuel (Gasoline).......................................... 259Oil............................................................. 259Speed ControlCancel..........................................................70Speed Control (Cruise Control).........................68Starting............................................................58Automatic Transmission..............................58Cold Weather...............................................58Engine Fails To Start....................................59Steering...........................................................23Power....................................................67, 68Tilt Column...................................................23Wheel, Tilt....................................................23Steering Wheel Audio Controls...................... 142Steering Wheel Mounted Sound System
Controls........................................................ 142Storage............................................................38Storage, Vehicle..................................... 33, 251Storing Your Vehicle...................................... 251Sun Visor Extension.........................................27Sway Control, Trailer..................................... 149Synthetic Engine Oil...................................... 224
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