
2 
INTRODUCTION
Symbols Key ............................................................ 7
WARNINGS AND CAUTIONS  ................................. 7
VAN CONVERSIONS/CAMPERS ............................ 7
VEHICLE MODIFICATIONS/ALTERATIONS  .......... 8
Symbol Glossary ..................................................... 8
GETTING TO KNOW YOUR VEHICLE
KEYS  ......................................................................10
Key Fob......................................................... 10
SENTRY KEY ..........................................................12
IGNITION SWITCH  ................................................12
VEHICLE SECURITY SYSTEM — IF EQUIPPED  ...13
To Arm The System ...................................... 13
To Disarm The System................................. 13
Rearming Of The System............................. 13
Security System Manual Override .............. 13
DOORS  ..................................................................14
Power Door Locks  ....................................... 14
Auto Unlock Doors ....................................... 14
Sliding Side Door ......................................... 14
Double Rear Swing Doors ........................... 16
Child-Protection Door Lock System ............ 17
SEATS  ....................................................................17
Manual Adjustment (Front Seats)............... 18
Folding Rear Seat — If Equipped ................ 20
Heated Seats — If Equipped........................ 20 HEAD RESTRAINTS  ............................................. 21
Front Adjustment ......................................... 21
Rear Adjustment — If Equipped .................. 22
Front Removal.............................................. 22
Rear Removal — If Equipped....................... 23
STEERING WHEEL ................................................ 23
Tilt/Telescoping Steering Column .............. 23
UCONNECT VOICE RECOGNITION QUICK 
TIPS ........................................................................ 24
Introducing Voice Recognition .................... 24
Get Started ................................................... 24
Basic Voice Commands............................... 24
Additional Information ................................. 24
MIRRORS  ............................................................. 25
Inside Rearview Mirror ................................ 25
Outside Mirrors  ........................................... 25
Vanity Mirror................................................. 26
EXTERIOR LIGHTS ................................................ 27
Multifunction Lever...................................... 27
Headlights  ................................................... 27
Daytime Running Lights (DRLs) — 
If Equipped  .................................................. 27 High/Low Beam Switch ............................... 28
Flash-To-Pass  .............................................. 28
Parking Lights  ............................................. 28
Follow Me Home/Headlight Delay .............. 28
Fog Lights — If Equipped  ............................ 28
Turn Signals ................................................. 28
Lane Change Assist ..................................... 28
INTERIOR LIGHTS  ................................................ 29
Courtesy/Interior Lights .............................. 29 WIPERS AND WASHERS .....................................30
Front Wiper Operation ................................. 30
Rear Wiper Operation — If Equipped .......... 31
CLIMATE CONTROLS  ...........................................31
Manual Climate Control Descriptions And 
Functions ..................................................... 31 Operating Tips.............................................. 33
WINDOWS  ............................................................35
Power Window Controls — If Equipped ...... 35
Automatic Window Features ....................... 35
Power Windows System Initialization......... 36
Window Bar Grates — If Equipped .............. 36
Wind Buffeting  ............................................ 36
HOOD .....................................................................37
Opening ........................................................ 37
Closing.......................................................... 37
CARGO AREA FEATURES .....................................38
Rear Cargo Tie-Downs ................................. 38
INTERIOR STORAGE AND EQUIPMENT ..............38
Storage ......................................................... 38
USB Control — If Equipped .......................... 40
Power Outlets .............................................. 40
ROOF RACK — IF EQUIPPED................................41
GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER........................................43
Instrument Cluster Descriptions................. 44
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3
INSTRUMENT CLUSTER DISPLAY  ......................44 Location And Controls ................................. 45
Change Engine Oil — If Equipped................ 46
Instrument Cluster Display Menu Items..... 46
TRIP COMPUTER ...................................................47
Trip Button.................................................... 48
Trip Functions  ............................................. 48
Values Displayed ......................................... 49
WARNING LIGHTS AND MESSAGES ..................49
Red Warning Lights...................................... 49
Yellow Warning Lights ................................. 52
Green Indicator Lights ................................. 55
Blue Indicator Lights .................................... 56
ONBOARD DIAGNOSTIC SYSTEM — OBD II .......56
Onboard Diagnostic System (OBD II) 
Cybersecurity................................................ 56
EMISSIONS INSPECTION AND MAINTENANCE 
PROGRAMS ...........................................................57
STARTING AND OPERATING
STARTING THE ENGINE  .......................................58
Automatic Transmission .............................. 58
Normal Starting ............................................ 58
Cold Weather Operation  ............................. 58
Extended Park Starting................................ 58
If Engine Fails To Start ................................ 59
After Starting ................................................ 59
ENGINE BLOCK HEATER — IF EQUIPPED ...........59
ENGINE BREAK-IN RECOMMENDATIONS  .........60
PARKING BRAKE  .................................................60 AUTOMATIC TRANSMISSION  ............................. 62
Key Ignition Park Interlock .......................... 62
Brake/Transmission Shift Interlock (BTSI) 
System  ......................................................... 63 Nine-Speed Automatic Transmission  ........ 63
POWER STEERING  .............................................. 67
Power Steering Fluid Check  ....................... 68
CRUISE CONTROL — IF EQUIPPED ..................... 68
To Activate.................................................... 69
To Set A Desired Speed............................... 69
To Vary The Speed Setting .......................... 69
To Accelerate For Passing ........................... 69
To Resume Speed ....................................... 70
To Deactivate  .............................................. 70
PARKSENSE REAR PARK ASSIST — 
IF EQUIPPED ......................................................... 70
ParkSense Rear Park Assist Sensors ......... 70
ParkSense Rear Park Assist Alerts ............. 71
ParkSense Rear Park Assist Failure 
Indications.................................................... 72 Cleaning The ParkSense Rear Park Assist 
System .......................................................... 72 ParkSense Rear Park Assist System Usage 
Precautions .................................................. 72
PARKVIEW REAR BACK UP CAMERA ............... 73
REFUELING THE VEHICLE  ................................... 74 VEHICLE LOADING ................................................75
Vehicle Certification Label .......................... 75
Gross Vehicle Weight Rating (GVWR) ......... 76
Gross Axle Weight Rating (GAWR)  ............. 76
Tire Size ........................................................ 76
Rim Size ....................................................... 76
Inflation Pressure ........................................ 76
Curb Weight ................................................. 76
Overloading .................................................. 76
Loading......................................................... 76
TRAILER TOWING .................................................77
Common Towing Definitions ....................... 77
Trailer Hitch Classification .......................... 78
Trailer Towing Weights (Maximum Trailer 
Weight Ratings) ........................................... 79 Trailer And Tongue Weight  ......................... 79
Towing Requirements  ................................ 79
Towing Tips  ................................................. 82
RECREATIONAL TOWING (BEHIND
MOTORHOME)  ......................................................83
Towing This Vehicle Behind Another
Vehicle .......................................................... 83 Recreational Towing — Automatic 
Transmission................................................ 83
DRIVING TIPS ........................................................84
Driving On Slippery Surfaces  ..................... 84
Driving Through Water  ............................... 84
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4 
MULTIMEDIA
UCONNECT SYSTEMS  ..........................................86
CYBERSECURITY  ..................................................86
UCONNECT SETTINGS  .........................................87 Uconnect 3/3 NAV Settings ........................ 87
UCONNECT INTRODUCTION.................................97
Identifying Your Radio ................................. 97
Safety And General Information ................. 99
UCONNECT MODES ........................................... 100
Radio Mode ................................................100
Media Mode ...............................................107Phone Mode  ..............................................109
NAVIGATION MODE — IF EQUIPPED ................ 121
Operating Navigation Mode — 
If Equipped .................................................121
STEERING WHEEL AUDIO CONTROLS — IF 
EQUIPPED ........................................................... 142
Radio Operation .........................................142
Media Mode ...............................................142
RAM TELEMATICS - IF EQUIPPED .................... 142
Ram Telematics General Information ......143
RADIO OPERATION AND MOBILE PHONES.... 143
Regulatory And Safety Information........... 144
SAFETY
SAFETY FEATURES ............................................ 145 Four-Wheel Anti-Lock Brake 
System (ABS) ..............................................145 Electronic Brake Control (EBC) System  ...146 AUXILIARY DRIVING SYSTEMS.........................149
Tire Pressure Monitoring 
System (TPMS) ........................................... 149
OCCUPANT RESTRAINT SYSTEMS  .................. 153
Occupant Restraint Systems .................... 153
Important Safety Precautions ................... 153
Seat Belt Systems ..................................... 154
Supplemental Restraint Systems (SRS)... 161
Child Restraints ......................................... 170
Transporting Pets ...................................... 184
SAFETY TIPS ....................................................... 185
Transporting Passengers .......................... 185Exhaust Gas  .............................................. 185
Safety Checks You Should Make Inside 
The Vehicle  ................................................ 185 Periodic Safety Checks You Should Make 
Outside The Vehicle ................................... 187
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS........................188
FUSES ..................................................................188
General Information .................................. 188Underhood Fuses ...................................... 189
Interior Fuses ............................................. 192
Central Unit Fuse Panel............................. 193 JACKING AND TIRE CHANGING  ...................... 194
Jack Location — If Equipped ..................... 194
Removing The Spare Tire — If Equipped .. 194Preparations For Jacking  ......................... 196
Jacking Instructions................................... 197
Vehicles With Alloy Wheels ....................... 200Vehicles Equipped With Wheel Covers .... 201
TIRE SERVICE KIT — IF EQUIPPED  .................. 202
Tire Service Kit Storage............................. 202
Tire Service Kit Usage ............................... 202
JUMP STARTING ................................................ 204
Preparations For Jump Starting ................ 205
Jump Starting Procedure .......................... 206
IF YOUR ENGINE OVERHEATS  ......................... 207
IGNITION KEY REMOVAL OVERRIDE ............... 208
GEAR SELECTOR OVERRIDE ............................ 209
FREEING A STUCK VEHICLE  ............................ 209
TOWING A DISABLED VEHICLE ........................ 211
ENHANCED ACCIDENT RESPONSE SYSTEM 
(EARS)  ................................................................ 212
EVENT DATA RECORDER (EDR) ....................... 212
BULB REPLACEMENT ........................................ 213 Replacement Bulbs ................................... 213
Replacing Exterior Bulbs ........................... 214
Replacing Interior Bulbs ............................ 215
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6  
INTRODUCTION
Dear Customer,
Congratulations on selecting your new Ram®. Be assured that it represents precision workmanship, distinctive styling, and high quality. This Owner’s 
Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your 
vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC offers 
to its customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications 
carefully before driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help 
ensure safe and enjoyable operation of your vehicle. Be sure you are familiar with all vehicle controls, particularly those used for braking, steering, 
transmission, and transfer case shifting (if equipped). Learn how your vehicle handles on different road surfaces. Your driving skills will improve with 
experience.
This Owner’s Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated 
in the text. Therefore, you should only consider the information that is related to the trim level, engine, and version that you have purchased. Any content 
introduced throughout the Owner’s Information, which may or may not be applicable to your vehicle, will be identified with the wording “If Equipped”. 
All data contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant improvement 
of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons. For 
further information, contact an authorized dealer.
When it comes to service, remember that authorized dealers know your Ram® best, have factory-trained technicians and genuine MOPAR® parts, and 
care about your satisfaction.
21_VM_OM_EN_USC_t.book  Page 6   

GETTING TO KNOW YOUR VEHICLE23
Rear Removal — If Equipped
Outboard Head Restraints
The outboard head restraints can be removed 
by pushing the release buttons, located at the 
base of the head restraint and pulling upward 
on the whole assembly. To reinstall the head 
restraint, put the head restraint posts into the 
holes and push downward. Then adjust it to the 
appropriate height.
Outboard Head Restraint Release Buttons
 Center Head Restraint
To remove the head restraint, push the release 
button and adjustment button while pulling 
upward on the whole assembly and raise it as 
far as it can go. To reinstall the headrest, put the 
headrest posts into the holes while pushing the 
release button and adjustment button. Then 
adjust it to the appropriate height.
STEERING WHEEL
Tilt/Telescoping Steering Column  
This feature allows you to tilt the steering 
column upward or downward. It also allows you 
to lengthen or shorten the steering column. The 
steering column control is located on the 
steering column, below the turn signal lever.
Steering Column Control
WARNING!
A loose head restraint thrown forward in a 
collision or hard stop could cause serious 
injury or death to occupants of the vehicle. 
Always securely stow removed head 
restraints in a location outside the occu -
pant compartment.
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the 
occupants. Follow the re-installation 
instructions above prior to operating the 
vehicle or occupying a seat.
2
21_VM_OM_EN_USC_t.book  Page 23   

24GETTING TO KNOW YOUR VEHICLE  
To unlock the steering column, push the 
steering column control downward. To tilt the 
steering column, move the steering wheel 
upward or downward as desired. To lengthen or 
shorten the steering column, pull the steering 
wheel outward or push it inward as desired. To 
lock the steering column in position, pull the 
steering column control up until fully engaged.
UCONNECT VOICE RECOGNITION QUICK TIPS
Introducing Voice Recognition
Start using Uconnect Voice Recognition with 
these helpful quick tips. It provides the key Voice 
Commands and tips you need to know to control 
your vehicle’s Voice Recognition (VR) system.
 Uconnect 3
Get Started
The   VR button is used to activate /deactivate 
your Voice Recognition system.
Helpful hints for using Voice Recognition:
Reduce background noise. Wind noise and 
passenger conversations are examples of 
noise that may impact recognition.
Speak clearly at a normal pace and volume 
while facing straight ahead.
Each time you give a Voice Command, first 
push the VR button, wait until after the beep, 
then say your Voice Command.
You can interrupt the help message or 
system prompts by pushing the VR button 
and saying a Voice Command from the 
current category.
Basic Voice Commands
The basic Voice Commands below can be given 
at any point while using your Uconnect system.
Push the VR button  . After the beep, say:
“
Cancel ” to stop a current voice session.
“Help ” to hear a list of suggested Voice 
Commands.
“ Repeat ” to listen to the system prompts 
again.
Notice the visual cues that inform you of your 
Voice Recognition system’s status.
Additional Information
© 2020 FCA US LLC. All rights reserved. Mopar 
and Uconnect are registered trademarks and 
Mopar Owner Connect is a trademark of FCA US 
LLC. Android™ is a trademark of Google Inc. 
SiriusXM® and all related marks and logos are 
trademarks of SiriusXM® Radio Inc.
For Uconnect system support, call 
1-877-855-8400 (24 hours a day 7 days a 
week) or visit DriveUconnect.com (US) or  DriveUconnect.ca (Canada) Ú page 265.
WARNING!
Do not adjust the steering column while 
driving. Adjusting the steering column while 
driving or driving with the steering column 
unlocked, could cause the driver to lose 
control of the vehicle. Failure to follow this 
warning may result in serious injury or death.
21_VM_OM_EN_USC_t.book  Page 24   

GETTING TO KNOW YOUR VEHICLE27
Sun Visor “Slide-On-Rod” Feature
The sun visor “Slide-On-Rod” feature allows for 
additional flexibility in positioning the sun visor 
to block out the sun.
1. Fold down the sun visor.
2. Unclip the visor from the corner clip.
3. Pull the sun visor toward the inside rearview 
mirror to extend it.
EXTERIOR LIGHTS  
Multifunction Lever
The multifunction lever controls the operation 
of the headlights, parking lights, turn signals, 
headlight beam selection and the passing 
lights. The multifunction lever is located on the 
left side of the steering column.
 Multifunction Lever
Headlights 
To turn on the headlights, turn the end of the 
multifunction lever to the headlight position. 
When the headlight switch is on, the parking 
lights, taillights, license plate light, clearance 
lights and instrument panel lights are also 
turned on. To turn off the headlights, turn the 
end of the multifunction lever back to the O (Off) 
position.
Daytime Running Lights (DRLs) — If 
Equipped 
NOTE:
When the headlights are turned on, the Daytime 
Running Lights will be deactivated.
To activate the DRLs, rotate the end of the 
multifunction lever to the O (Off) position.
NOTE:
The low beams and side/taillights will not be 
on with DRLs.
In certain markets, the DRLs can be 
programmed on or off through the Uconnect 
system  Ú
page 87.
For vehicles sold in Canada, the Daytime 
Running Lights will automatically deactivate 
when the front fog lights are turned on.
The DRLs will come on whenever the ignition is 
on, the headlight switch is off, and the turn 
signal is off.
2
21_VM_OM_EN_USC_t.book  Page 27   

28GETTING TO KNOW YOUR VEHICLE  
High/Low Beam Switch
Pull the multifunction lever toward the steering 
wheel to switch the headlights to high beams. 
Pull the multifunction lever again to turn the low 
beams back on.
Flash-To-Pass 
You can signal another vehicle with your 
headlights by lightly pulling the multifunction 
lever toward you. This will cause the high beam 
headlights to turn on, and remain on, until the 
lever is released.
Parking Lights 
These lights can only be turned on with the 
ignition in the STOP (OFF/LOCK) position or 
removed. Move the end of the multifunction 
lever to O (Off) position, and then to the 
headlight position.
The indicator light telltale in the instrument 
panel comes on. The lights stay on until the next 
ignition cycle is performed.
Follow Me Home/Headlight Delay
When this feature is selected, the driver can 
choose to have the headlights remain on for a 
preset period of time after the engine is turned 
off.
Activation
Remove the key or turn the ignition to the STOP 
(OFF/LOCK) position, and pull the multifunction 
lever toward the steering wheel within two 
minutes. Each time the lever is pulled, the 
activation of the lights will be extended by 
30 seconds. The activation of the lights can be 
extended to a maximum of 210 seconds.
Deactivation
Pull the multifunction lever toward the steering 
wheel and hold it for more than two seconds.
Fog Lights — If Equipped 
The fog light switch is located on the center 
stack of the instrument panel, just above the 
climate controls. Push the switch once to turn the fog 
lights on. Push the switch a second 
time to turn the fog lights off.
NOTE:
If the vehicle’s ignition is turned off, the fog 
lights will also turn off.
Turn Signals
Move the multifunction lever up or down to 
activate the turn signals. The arrows on each 
side of the instrument cluster flash to show 
proper operation.
NOTE:
If either light remains on and does not flash, or 
there is a very fast flash rate, check for a defec -
tive outside light bulb.
Lane Change Assist
Lightly push the multifunction lever up or down, 
without moving beyond the detent, and the turn 
signal will flash five times then automatically 
turn off.
21_VM_OM_EN_USC_t.book  Page 28