2021 RAM 1500 Owners Manual

IN CASE OF EMERGENCY375
(Continued)
NOTE:
Your vehicle may be transmitting data
Ú page 482 as authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open a
voice connection with the vehicle to deter -
mine if additional help is needed. Once the
SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator
should be able to speak with you or other
vehicle occupants and hear sounds occurring in the vehicle. The vehicle’s SOS Call system
will attempt to remain connected with the
SOS operator until the SOS operator termi
-
nates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous
road conditions or location), do not wait for
voice contact from an Emergency Services
Agent. All occupants should exit the vehicle
immediately and move to a safe location.
Never place anything on or near the
vehicle’s operable network and GPS
antennas. You could prevent operable
network and GPS signal reception, which
can prevent your vehicle from placing an
emergency call. An operable network and
GPS signal reception is required for the SOS
Call system to function properly.
The SOS Call system is embedded into the
vehicle’s electrical system. Do not add
aftermarket electrical equipment to the
vehicle’s electrical system. This may
prevent your vehicle from sending a signal
to initiate an emergency call. To avoid inter -
ference that can cause the SOS Call system
to fail, never add aftermarket equipment
(e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical
system or modify the antennas on your
vehicle. IF YOUR VEHICLE LOSES BATTERY
POWER FOR ANY REASON (INCLUDING
DURING OR AFTER AN ACCIDENT), THE
UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT
OPERATE.
Modifications to any part of the SOS Call
system could cause the air bag system to
fail when you need it. You could be injured
if the air bag system is not there to help
protect you.
WARNING! (Continued)
7

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376IN CASE OF EMERGENCY
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in
Mexico may not answer or respond to SOS
system calls.
If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The overhead console lights located within
the ASSIST and SOS buttons will continuously
illuminate red.
The Device Screen will display the following
message: “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state
“Vehicle device requires service. Please
contact an authorized dealer.” Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may
prevent or stop the SOS Call system operation.
These include, but are not limited to, the
following factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hard
-
ware are damaged during a crash
The vehicle battery loses power or becomes
disconnected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are
unavailable or obstructed
Equipment malfunction at the SOS operator
facility
Operator error by the SOS operator
LTE (voice/data) or 4G (data) network
congestion
Weather
Buildings, structures, geographic terrain, or
tunnels
WARNING!
Ignoring the overhead console light could
mean you will not have SOS Call services. If
the overhead console light is illuminated,
have an authorized dealer service the SOS
Call system immediately.
The Occupant Restraint Control module
turns on the air bag Warning Light on the
instrument panel if a malfunction in any
part of the system is detected. If the Air Bag
Warning Light is illuminated, have an
authorized dealer service the Occupant
Restraint Control system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.

21_DT_OM_EN_USC_t.book Page 376

IN CASE OF EMERGENCY377
(Continued)
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Never place anything on or near the vehicle’s
LTE (voice/data) or 4G (data) and GPS
antennas. You could prevent LTE (voice/
data) or 4G (data) and GPS signal reception,
which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/
data) or 4G (data) network connection and a
GPS signal is required for the SOS Call
system to function properly.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user's authority to operate
the equipment.
JACKING AND TIRE CHANGING
NOTE:
If your vehicle is equipped with an air suspen -
sion system, there is a feature which allows the
automatic leveling to be disabled to assist with
changing a tire. This feature can be activated
through the Uconnect system Ú page 249.
PREPARATIONS FOR JACKING
NOTE:
If your vehicle is equipped with Air Suspension,
you will need to enable Tire Jack Mode in the
Uconnect system Úpage 165 before changing
the tire.

1. Park on a firm, level surface. Avoid ice or slippery areas.

2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake.
4. Shift the transmission into Park (P).
5. Turn the ignition OFF.
WARNING!
Do not attempt to change a tire on the side
of the vehicle close to moving traffic. Pull
far enough off the road to avoid the danger
of being hit when operating the jack or
changing the wheel.
Being under a jacked-up vehicle is
dangerous. The vehicle could slip off the
jack and fall on you. You could be crushed.
Never put any part of your body under a
vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service
center where it can be raised on a lift.
Never start or run the engine while the
vehicle is on a jack.
The jack is designed to be used as a tool for
changing tires only. The jack should not be
used to lift the vehicle for service purposes.
The vehicle should be jacked on a firm level
surface only. Avoid ice or slippery areas.
WARNING! (Continued)
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid being hit when
operating the jack or changing the wheel.
7

21_DT_OM_EN_USC_t.book Page 377

378IN CASE OF EMERGENCY
6. Block both the front and rear wheel
diagonally opposite of each jacking
position. For example, if the driver’s front
wheel is being changed, block the
passenger’s rear wheel.

Wheel Blocked

NOTE:
Passengers should not remain in the vehicle
when the vehicle is being raised or lifted.
JACK LOCATION
The jack and tools are stored under the front
passenger seat.
REMOVAL OF JACK AND TOOLS
To access the jack and tools, you must remove
the plastic access cover located on the side of
the front passenger’s seat. To remove the
cover, pull the front part of the cover (closest to
the front of the seat) toward you to release a
locking tab. Once the front of the cover is loose,
slide the cover toward the front of the seat until
it is free from the seat frame.

Pull Jack Access Cover From Front

Remove the jack and tools by turning the wing
bolt counterclockwise, remove the wing bolt
and then slide the assembly out from under the
seat.
Jack And Tools

Release the tool bag straps from the jack and
remove tools from bag.

Jack And Tool Bag

21_DT_OM_EN_USC_t.book Page 378

IN CASE OF EMERGENCY379
There are two ways to assemble the tools:
Assembled For Spare Tire Lowering/Raising

Assembled For Spare Tire Lowering/Raising
NOTE:
If the tailgate is lowered, adding the shorter
extension 5 to jack extension 4 will enable
lowering the spare tire without having to raise
the tailgate.
Assembled For Jack Operation

Assembled For Jack Operation

1 — Lug Wrench
2 — Long Extension Without Spring Clip 2
3 — Long Extension With Spring Clip 3
4 — Long Extension With Spring Clip 4
5 — Short Extension 5
CAUTION!
The lug wrench can only be attached to
extension 2.
When attaching the tool to the winch mech -
anism be sure the large flared end opening
on extension 4 is positioned correctly over
the winch mechanism adjusting nut.
Damage to the lug wrench, extensions and
winch mechanism may occur from
improper tool assembly.
1 — Lug Wrench
2 — Long Extension 2
3 — Long Extension 3
4 — Long Extension 4
5 — Short Extension 5
6 — Extension With Hook
WARNING!
After using the jack and tools, always reinstall
them in the original carrier and location.
While driving you may experience abrupt
stopping, rapid acceleration or sharp turns. A
loose jack, tools, bracket or other objects in
the vehicle may move around with force,
resulting in serious injury.
7

21_DT_OM_EN_USC_t.book Page 379

380IN CASE OF EMERGENCY
REMOVING THE SPARE TIRE

1. Remove the spare tire before attempting to
jack up the truck. Attach the lug wrench to
the extension tubes with the curved angle
facing away from the vehicle.

2. Remove the protective cover over the access hole for the winch mechanism by
sliding the cover upward.

Access Hole Cover Location

3. Insert the extension tube through the access hole between the lower tailgate and
the top of the fascia/bumper and into the
winch mechanism tube.
Winch Mechanism Tube
Inserting The Extension Tubes Into The Access Hole

4. Rotate the lug wrench handle counter -
clockwise until the spare tire is on the
ground with enough cable slack to allow you
to pull it out from under the vehicle.
Rotating The Lug Wrench Handle

5. Pull the spare tire out from under the vehicle to gain access to the spare tire
retainer.

Pulling The Spare Tire Out

21_DT_OM_EN_USC_t.book Page 380

IN CASE OF EMERGENCY381
(Continued)
6. Lift the spare tire with one hand to give clearance to tilt the retainer at the end of
the cable.

Tilting The Retainer Through The Center Of The Wheel

7. Pull the retainer through the center of the wheel.

Pulling The Retainer Through The Center Of The Wheel
NOTE:
The winch mechanism is designed for use with
the extension tubes only. Use of an air wrench
or other power tools is not recommended and
can damage the winch.
JACKING INSTRUCTIONS

Jack Warning Label

WARNING!
Carefully follow these tire changing warnings
to help prevent personal injury or damage to
your vehicle:
Always park on a firm, level surface as far
from the edge of the roadway as possible
before raising the vehicle.
Turn on the Hazard Warning Flashers.
Apply the parking brake firmly and set the
transmission in PARK.
Block the wheel diagonally opposite the
wheel to be raised.
Never start or run the engine with the
vehicle on a jack.
Do not let anyone sit in the vehicle when it
is on a jack.
Do not get under the vehicle when it is on a
jack. If you need to get under a raised
vehicle, take it to a service center where it
can be raised on a lift.
Only use the jack in the positions indicated
and for lifting this vehicle during a tire
change.
If working on or near a roadway, be
extremely careful of motor traffic.
To assure that spare tires, flat or inflated,
are securely stowed, spares must be
stowed with the valve stem facing the
ground.
WARNING!
(Continued)
7

21_DT_OM_EN_USC_t.book Page 381

382IN CASE OF EMERGENCY

1. Remove the spare tire, jack, and tools from
the stored location.

2. Using the lug wrench, loosen the wheel nuts (but do not remove), by turning them
counterclockwise one turn while the wheel
is still on the ground.
3. Assemble the jack and jacking tools. Connect the jack handle driver to the
extension, then to the lug wrench.

Assembled Jack And Tools
4. Placement for the front and rear jacking
locations are critical. See below images for
proper jacking locations.

Jack / Extensions Placement

Front Jacking Location
When changing a front wheel, place the
scissor jack under the rear portion of the
lower control arm as shown. Access the
front jacking location from behind the front
tire.
Front Lifting Point
Front Jacking Location

Rear Jacking Location
Operate the jack using the extension with
jack hook and the lug wrench. The exten -
sion tubes may be used but is not required.
CAUTION!
Do not attempt to raise the vehicle by jacking
on locations other than those indicated in the
Jacking Instructions for this vehicle.

21_DT_OM_EN_USC_t.book Page 382