2021 RAM 1500 Owners Manual

MULTIMEDIA303
CONNECTED SERVICES VEHICLE FINDER
FAQ
S

1.
Can someone else locate my vehicle?
Your
vehicle may be located by anyone who has
your PIN and access to your account. It is
your responsibility to guard your PIN
accordingly. See the Uconnect and
SiriusXM Guardian™ terms of service for
more information.

2. How long does it take to sound my horn and
flash the lights? Depending on various
conditions, it can take three minutes or
more for the request to get through to your
vehicle.
3. How do I turn off the horn and lights after I
turn them on? If you are close enough to the
vehicle, you can use the key fob to turn off
the horn and lights by pressing the red
Panic button.
CONNECTED SERVICES STOLEN VEHICLE
A
SSISTANCE FAQS

1.
Can someone locate my vehicle?
To
enhance your privacy, and the privacy of
others using your vehicle, a stolen vehicle police report is required for you to activate
this service. You must involve local law
enforcement to have SiriusXM Guardian™
locate your vehicle. We may also locate the
vehicle for other law enforcement or
government agencies, subject to a valid
court order telling SiriusXM Guardian™ to
do so. We will also provide the service for
FCA entities to locate a vehicle that you
have purchased through them.

2. How will I know if my vehicle is recovered?
After you provide the SiriusXM Guardian™
Customer Care agent with the stolen vehicle
report, the agent will work together with law
enforcement to try to locate your vehicle. If
your vehicle is recovered, you will be
contacted by law enforcement.
3. Can SiriusXM Guardian™ lower my
insurance rates? Some insurance providers
offer lower rates on vehicles equipped with
systems that can deter auto theft. When
shopping for insurance, be sure to inform
the insurance provider of your SiriusXM
Guardian™ services subscription to find out
if the insurance provider can offer you a
lower rate. NOTE:
Neither FCA nor SiriusXM® are insurance
companies, and SiriusXM Guardian™ is not an
insurance product. You are responsible for
obtaining insurance coverage for your vehicle
and yourself.
CONNECTED SERVICES REMOTE VEHICLE
S
TART FAQS

1.
How long does it take to remotely start my
vehicle?
Depending on various conditions,
it can take three minutes or more for the
request to get through to your vehicle.

2. Which is faster, my key fob or the Uconnect
App? Your key fob will remote start your
vehicle more quickly. However its range is
limited. For example, when you are leaving
the stadium after the game, you can use the
Uconnect App to remote start your vehicle
and have the inside of your vehicle
comfortable by the time you get to it.
3. Will my vehicle be safe if I lose my wireless
device? People sometimes lose their
wireless devices, which is why security
measures have been engineered into the
Uconnect App. Asking for your username,
5

21_DT_OM_EN_USC_t.book Page 303

304MULTIMEDIA
password and SiriusXM Guardian™ Security
PIN help to ensure that nobody can start
your vehicle if they happen to find your
device.
4. Can someone drive off with my vehicle
using the App? No. Driving your vehicle still
requires the keys to be in the vehicle. The
Remote Start feature simply starts the
engine to warm up or cool down the interior
before you arrive.
5. Can I stop a vehicle that is being driven with
the cancel Remote Vehicle Start command?
No. If the vehicle is in motion, the cancel
Remote Vehicle Start button will not stop
the vehicle.
6. Why can’t all mobile devices use the
Uconnect App? The Uconnect App has been
designed to work on most devices with the
Apple® and Android™ operating systems.
The capabilities of these devices allow us to
remotely command your vehicle. Other
operating systems may be supported in the
future.CONNECTED SERVICES REMOTE HORN
& L
IGHTS FAQS

1.
How long does it take to sound my horn and
flash the lights?
Depending on various
conditions, it can take three minutes or
more for the request to get through to your
vehicle.

2. Which is faster, my key fob or the Uconnect
App? Your key fob will sound the horn and
flash the lights quicker; however its range is
limited.
3. How do I turn off the horn and lights after I
turn them on? If you are close enough to the
vehicle, you can use the key fob to turn off
the horn and lights by pressing the red
Panic button. Otherwise, Remote Horn &
Lights will continue for a maximum of three
minutes.
4. Why can’t all mobile devices use the
Uconnect App? The Uconnect App has been
designed to work on most devices with the
Apple® and Android™ operating systems.
The capabilities of these devices allow us to
remotely command your vehicle. Other
operating systems may be supported in the
future.
CONNECTED SERVICES ACCOUNT FAQS

1.
How do I register for my SiriusXM
Guardian™ account? There are three ways
that you can register your SiriusXM
Guardian™ Account:
Push the Assist button. A call will be
placed to an agent who can assist in
registering your new account.
Press the Activate Services icon in the
Apps menu. Select the button to speak
with an agent, who can assist in regis -
tering your new account.
Press the Activate Services icon in the
Apps menu. Enter your email on the
touchscreen and then follow the prompts
from the provided email. You will receive
an email with an activation link that will
be good for 72 hours. Once you click the
activation link, you will be prompted to fill
out your information and accept Terms
and Conditions. Then, you will be directed
to the SiriusXM Guardian™ home page to
complete your profile and demo the
remote services.

21_DT_OM_EN_USC_t.book Page 304

MULTIMEDIA305
2.Why do I need an email address? Without
an email address, customers cannot
register for SiriusXM Guardian™. Customers
need to register so they can subscribe to
receive additional services and create a
SiriusXM Guardian™ Security PIN for
remote command requests.
3. How do I create a SiriusXM Guardian™
security PIN? Set up your SiriusXM
Guardian™ Security PIN during the
registration process. The SiriusXM
Guardian™ Security PIN will be required to
authenticate you when accessing your
account via SiriusXM Guardian™ Call or
performing any remote services, such as
Remote Door Lock/Unlock, Remote Horn &
Lights, or Remote Vehicle Start.
4. What if I forgot my SiriusXM Guardian™
security PIN? If you’ve already activated
services and forgot your SiriusXM
Guardian™ Security PIN, you can reset the
PIN by selecting Edit Profile on your Owner’s
Site.
5. How do I update my SiriusXM Guardian™
payment account address? Your SiriusXM
Guardian™ Payment Account address can be updated online, or by calling SiriusXM
Guardian™ Customer Care from ASSIST in
your vehicle. To update online: login to your
Owner’s Site, and select Edit Profile >
SiriusXM Guardian™ Payment Account.
6. How do I update my SiriusXM Guardian™
profile? Your name, home address, phone
number, email address and SiriusXM
Guardian™ Security PIN can be updated
online on your Owner’s Site. Log in to your
Owner’s Site then select Edit Profile to edit
your personal information. Make your edits
and click Save.
7. Can I try features or packages before I buy
them? Your new vehicle purchase may have
come with an included trial period for
certain Apps and services.
8. Can I access every App and service while
driving? No, some applications and services
are not available while driving. For your own
safety, it is not possible to use some of the
touchscreen features while the vehicle is in
motion (e.g. key pad).
9. What happens when my subscription
comes up for renewal? If you have added a
credit card to your account information, your subscription will be automatically
renewed for a term length in accordance
with the service plan that you have selected
at the then current subscription rate and on
every renewal date thereafter, unless you
cancel your subscription by calling SiriusXM
Guardian™ Care. If you have not added a
credit card to your account, SiriusXM
Guardian™ will send you an email or letter
in advance of your expiration date to remind
you that your subscription is ending soon.
10. How do I manage my SiriusXM Guardian™
notification preferences? Contact SiriusXM
Guardian™ Customer Care, or go to your
Owner’s Site and then update your
preferences on the SiriusXM Guardian™
customer web portal.
11. How do I purchase a subscription? Contact
SiriusXM Guardian™ Customer Care by
pushing the ASSIST button on your rearview
mirror.
12. How do I update my credit card
information? Login to your Owner’s Site,
and select Edit Profile, then select SiriusXM
Guardian™ Payment Account.
5

21_DT_OM_EN_USC_t.book Page 305

306MULTIMEDIA
13.How do I find out how much longer I have on
my subscription? Contact SiriusXM
Guardian™ Customer Care.
You also can visit your Owner’s Site and
choose a subscription to view its expiration
date. When your subscription is about to ex -
pire, you will receive an email or letter of no -
tification.
14. Can I get a refund if I have not used the
entire subscription? Prorated refunds are
provided from the date of cancellation for
annual plans or longer. Please see the
Uconnect and SiriusXM Guardian™ Terms &
Conditions for refunds related to billing
plans of other lengths and other circum -
stances.
15. Can I cancel a subscription before it
expires? Yes. If you have an annual
subscription, your subscription will be
canceled the day you cancel. If you have a
monthly subscription, your subscription will
be canceled on the last day of the month in
which you choose to cancel. 16.
What should I do if I want to sell my vehicle?
Before your vehicle is sold to a new owner,
you’ll want to remove your account
information. This process removes all
personal information, returns the Uconnect
system to its original factory settings,
removes all SiriusXM Guardian™ services
and account information. To remove your
account information from the Uconnect
system, contact SiriusXM Guardian™
Customer Care.
17. What if I forgot to remove my account
information before I returned my lease
vehicle or sold it? Contact SiriusXM
Guardian™ Customer Care.
18. What will happen if an operable LTE (voice/
data), 4G (data), or 5G (data) network
connection compatible with my device is
temporarily unavailable? The SOS Call and
ASSIST buttons will NOT function if you are
not connected to an operable LTE (voice/
data) or 3G, 4G (data), 5G (data) network.
Services that required your smartphone
only direct calls to Roadside Assistance Call
may be functioning if you have an operable
network.DATA COLLECTION & PRIVACY
The Uconnect system collects and transmits
data which may include information about your
vehicle, your vehicle’s health and performance,
your vehicle’s location, your utilization of the
features in your vehicle, and other data. The
collection, use and sharing of this information is
required to provide the SiriusXM Guardian™
services and is further described by the
Uconnect Privacy Policy, which can be found at
www.driveuconnect.com/connectedservices/
privacy (US Residents) or
www.driveuconnect.ca (Canadian Residents).
This information may be collected by SiriusXM®
Connected Vehicle Services Inc. and shared
with FCA US LLC for the purposes stated in the
Uconnect Privacy Policy. Vehicle health and
diagnostic information including location data
may be used by Uconnect to provide a Vehicle
Health Report to you.
Even if you cancel your SiriusXM Guardian™
subscription, this vehicle diagnostic health
information, including location data, may still be
transmitted from your vehicle and you may still
have a Vehicle Health Report sent to you.

21_DT_OM_EN_USC_t.book Page 306

MULTIMEDIA307
Use of any of the Uconnect Services including
SiriusXM Guardian™ is deemed to be your
consent to the collection, use and disclosure of
this information in accordance with the
Uconnect Privacy Policy. If you do not want this
information to be collected, used, or shared,
you must cancel your Uconnect services in their
entirety by contacting us as referenced in the
Uconnect Privacy Policy.
OFF-ROAD PAGES — IF EQUIPPED
Your vehicle may be equipped with Off-Road
Pages which display vehicle information related
to the drivetrain, transfer case, and coolant/oil
gauges.
To access Off-Road Pages, press the Apps
button on the touchscreen, and then select
Off-Road Pages.
Main Menu

OFF-ROAD PAGES STATUS BAR
The Off-Road Pages Status Bar is located along
the bottom of Off-Road Pages and is present in
each of the three selectable page options. It
provides information for the following items:

1. Transfer Case Status

2. Latitude/Longitude3. Altitude of the vehicle
4. Status of Hill Descent Control and Speed in
MPH (km/h)

Status Bar 2WD/4WD

1 — Uconnect Apps Button
2 — Off-Road Pages App
1 — Transfer Case Status
2 — Latitude/Longitude
3 — Altitude
4 — Hill Descent Control Status
5

21_DT_OM_EN_USC_t.book Page 307

308MULTIMEDIA
VEHICLE DYNAMICS
The Vehicle Dynamics page displays
information concerning the vehicle’s transfer
case and steering angel.
The following information is displayed:

1. Status of Transfer Case

2. Status of Front Axles — If Equipped
3. Status of the Rear Axles
4. Steering angle in degrees

Drivetrain Menu 2WD/4WD

ACCESSORY GAUGE
The Accessory Gauge page displays the current
status of the vehicle’s Coolant Temperature, Oil
Temperature, Oil Pressure, Transmission
Temperature, and Battery Voltage.
Accessory Gauge Menu 2WD/4WD

PITCH & ROLL
The Pitch & Roll page displays the vehicle’s
current pitch (angle up and down) and roll
(angle side to side) in degrees.The Pitch & Roll
gauge provide a visualization of the current
vehicle angle.
Pitch & Roll Menu 2WD/4WD

1 — Transfer Case Status
2 — Front Axle Locker Status
3 — Steering Angle
4 — Rear Axle Locker Status
1 — Coolant Temperature
2 — Oil Temperature
3 — Oil Pressure
4 — Battery Voltage
5 — Transmission Temperature
1 — Current Pitch
2 — Current Roll

21_DT_OM_EN_USC_t.book Page 308

MULTIMEDIA309
SUSPENSION
The Suspension page displays the current
status of the vehicle’s suspension system and
the current ride height of the vehicle. The
Suspension page will also indicate when the
vehicle’s height changes.

Accessory Gauge Menu 2WD/4WD

RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone
being on in your vehicle can cause erratic or
noisy performance from your radio. This
condition may be lessened or eliminated by
relocating the mobile phone antenna. This
condition is not harmful to the radio. If your
radio performance does not satisfactorily
“clear” by the repositioning of the antenna, it is
recommended that the radio volume be turned
down or off during mobile phone operation
when not using Uconnect (if equipped).
REGULATORY AND SAFETY
I
NFORMATION
USA/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal
wireless radio is far below the FCC and IC radio
frequency exposure limits. Nevertheless, the
wireless radio will be used in such a manner
that the radio is 8 in (20 cm) or further from the
human body. The internal wireless radio operates within
guidelines found in radio frequency safety
standards and recommendations, which reflect
the consensus of the scientific community.
The radio manufacturer believes the internal
wireless radio is safe for use by consumers. The
level of energy emitted is far less than the
electromagnetic energy emitted by wireless
devices such as mobile phones. However, the
use of wireless radios may be restricted in some
situations or environments, such as aboard
airplanes. If you are unsure of restrictions, you
are encouraged to ask for authorization before
turning on the wireless radio Ú
page 482.
1 — Wheel Articulation
2 — Height Status
5

21_DT_OM_EN_USC_t.book Page 309

310 (Continued)
SAFETY
SAFETY FEATURES
ANTI-LOCK BRAKE SYSTEM (ABS)
The ABS provides increased vehicle stability
and brake performance under most braking
conditions. The system automatically prevents
wheel lock, and enhances vehicle control during
braking.
The ABS performs a self-check cycle to ensure
that the ABS is working properly each time the
vehicle is started and driven. During this
self-check, you may hear a slight clicking sound
as well as some related motor noises.
The ABS is activated during braking when the
system detects one or more wheels are
beginning to lock. Road conditions such as ice,
snow, gravel, bumps, railroad tracks, loose
debris, or panic stops may increase the
likelihood of ABS activation(s).You also may experience the following normal
characteristics when ABS activates:
ABS motor noise or clicking sounds (you may
continue to hear for a short time after the
stop)
Brake pedal pulsations
A slight drop of the brake pedal at the end of
the stop
The ABS is designed to function with the
Original Equipment Manufacturer (OEM) tires.
Modification may result in degraded ABS
performance.
WARNING!
The ABS contains sophisticated electronic
equipment that may be susceptible to inter -
ference caused by improperly installed or
high output radio transmitting equipment.
This interference can cause possible loss of
anti-lock braking capability. Installation of
such equipment should be performed by
qualified professionals.
Pumping of the Anti-Lock Brakes will
diminish their effectiveness and may lead
to a collision. Pumping makes the stopping
distance longer. Just press firmly on your
brake pedal when you need to slow down or
stop.
The ABS cannot prevent the natural laws of
physics from acting on the vehicle, nor can
it increase braking or steering efficiency
beyond that afforded by the condition of the
vehicle brakes and tires or the traction
afforded.
The ABS cannot prevent collisions,
including those resulting from excessive
speed in turns, following another vehicle
too closely, or hydroplaning.
The capabilities of an ABS equipped vehicle
must never be exploited in a reckless or
dangerous manner that could jeopardize
the user’s safety or the safety of others.
WARNING! (Continued)

21_DT_OM_EN_USC_t.book Page 310