2
INTRODUCTION
Symbols Key ..........................................................11
WARNINGS AND CAUTIONS ...............................11
VAN CONVERSIONS/CAMPERS ..........................11
VEHICLE MODIFICATIONS/ALTERATIONS .........11
Symbol Glossary ...................................................12
GETTING TO KNOW YOUR VEHICLE
KEYS ......................................................................17
Key Fob......................................................... 17
SENTRY KEY ..........................................................20
IGNITION SWITCH .................................................21
Keyless Enter-N-Go — Ignition ..................... 21
REMOTE START — IF EQUIPPED (GASOLINE) ...22
How To Use Remote Start ........................... 22
To Exit Remote Start Mode ......................... 23
Remote Start Front Defrost Activation — If
Equipped ...................................................... 24 Remote Start Comfort Systems —
If Equipped ................................................... 24 Remote Start Windshield Wiper De-Icer
Activation — If Equipped .............................. 25 Remote Start Abort Message ...................... 25
REMOTE START — IF EQUIPPED (DIESEL) ........25
How To Use Remote Start ........................... 25 VEHICLE SECURITY SYSTEM — IF EQUIPPED .. 26
To Arm The System ...................................... 26
To Disarm The System ................................ 26
Rearming Of The System............................. 27
Security System Manual Override .............. 27
DOORS .................................................................. 27
Manual Door Locks...................................... 27
Power Door Locks — If Equipped ............... 28
Power Side Steps — If Equipped ................. 28
Keyless Enter-N-Go — Passive Entry .......... 28
Automatic Unlock Doors On Exit —
If Equipped ................................................... 30 Automatic Door Locks — If Equipped ......... 30
Child-Protection Door Lock System —
Rear Doors ................................................... 31
STEERING WHEEL ................................................ 31
Tilt/Telescoping Steering Column .............. 31
Heated Steering Wheel — If Equipped ...... 32
DRIVER MEMORY SETTINGS — IF EQUIPPED ... 32
Programming The Memory Feature............ 33
Linking And Unlinking The Key Fob To
Memory ........................................................ 33 Memory Position Recall............................... 34
SEATS ................................................................... 34
Manual Adjustment (Front Seats) — If
Equipped ...................................................... 34 Manual Adjustment (Rear Seats) ............... 36 Power Adjustment (Front Seats) —
If Equipped ................................................... 36 Heated Seats — If Equipped ...................... 38
Ventilated Seats — If Equipped................... 39
Plastic Grocery Bag Retainers ................... 39
Head Restraints ........................................... 40
UCONNECT VOICE RECOGNITION ......................41
Introducing Voice Recognition .................... 41
Basic Voice Commands .............................. 42
Get Started................................................... 43
Additional Information................................. 43
DRIVER ADJUSTABLE PEDALS —
IF EQUIPPED ..........................................................43
MIRRORS ..............................................................44
Inside Rearview Mirror ................................ 44
Outside Mirrors ........................................... 46
Outside Automatic Dimming Mirrors — If
Equipped ...................................................... 47 Power Mirrors............................................... 47
Power Folding Outside Mirrors For
Standard And Trailer Tow — If Equipped .... 47 Trailer Towing Mirrors — If Equipped ......... 48
Heated Mirrors — If Equipped ..................... 48
Tilt Side Mirrors In Reverse —
If Equipped ................................................... 48
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5
AUTOMATIC TRANSMISSION .......................... 154 Ignition Park Interlock ...............................155
Brake/Transmission Shift Interlock
System .......................................................155 Eight-Speed Automatic Transmission.......156
FOUR-WHEEL DRIVE OPERATION —
IF EQUIPPED ...................................................... 161
Four-Position Electronically Shifted
Transfer Case — If Equipped ....................161 Five-Position Electronically Shifted
Transfer Case — If Equipped ....................163
ACTIVE-LEVEL FOUR CORNER AIR
SUSPENSION SYSTEM — IF EQUIPPED ........... 165 Description .................................................165
Air Suspension Modes...............................167
Instrument Cluster Display Messages......168Operation....................................................168
ACTIVE-LEVEL FOUR CORNER AIR
SUSPENSION SYSTEM (REBEL MODELS
ONLY) — IF EQUIPPED ....................................... 169 Description .................................................169
Air Suspension Modes...............................171
Instrument Cluster Display Messages......171Operation....................................................172
AXLE LOCK SYSTEM — IF EQUIPPED .............. 173
LIMITED-SLIP DIFFERENTIAL —
IF EQUIPPED ....................................................... 174
POWER STEERING ............................................. 174 Electric Power Steering ............................174 FUEL SAVER TECHNOLOGY 5.7L ENGINES
ONLY — IF EQUIPPED......................................... 175
STOP/START SYSTEM — IF EQUIPPED ............ 175 Autostop Mode........................................... 175
Possible Reasons The Engine Does Not
Autostop ..................................................... 175 To Start The Engine While In Autostop
Mode........................................................... 176 To Manually Turn Off The Stop Start
System ........................................................ 176 To Manually Turn On The Stop Start
System ........................................................ 177 System Malfunction................................... 177
CRUISE CONTROL SYSTEMS —
IF EQUIPPED ...................................................... 177
Cruise Control — If Equipped..................... 177Adaptive Cruise Control (ACC) —
If Equipped ................................................. 179
PARKSENSE FRONT/REAR PARK ASSIST
SYSTEM — IF EQUIPPED ....................................189
ParkSense Sensors ................................... 190
ParkSense Warning Display ...................... 190
ParkSense Display ..................................... 190
Enabling And Disabling Front And/Or
Rear ParkSense ......................................... 193 Service The ParkSense Park Assist
System ........................................................ 193 Cleaning The ParkSense System.............. 194
ParkSense System Usage Precautions .... 194 PARKSENSE ACTIVE PARK ASSIST
SYSTEM — IF EQUIPPED ................................... 195
Enabling And Disabling The ParkSense
Active Park Assist System ......................... 196 Parallel/Perpendicular Parking Space
Assistance Operation ................................ 197
LANESENSE — IF EQUIPPED ........................... 199
LaneSense Operation................................ 199
Turning LaneSense On Or Off ................... 200
LaneSense Warning Message .................. 200Changing LaneSense Status..................... 202
PARKVIEW REAR BACK UP CAMERA ............. 202
AUX Camera — If Equipped ...................... 204
SURROUND VIEW CAMERA SYSTEM — IF
EQUIPPED ........................................................... 204
AUX Camera — If Equipped ...................... 208
REFUELING THE VEHICLE — GASOLINE
ENGINE ................................................................ 208
REFUELING THE VEHICLE — DIESEL
ENGINE ............................................................... 210
Avoid Using Contaminated Fuel ............... 210Bulk Fuel Storage — Diesel Fuel ............... 210Diesel Exhaust Fluid .................................. 211
Diesel Exhaust Fluid Storage .................... 211Adding Diesel Exhaust Fluid ..................... 211
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6
VEHICLE LOADING ............................................. 213 Gross Vehicle Weight Rating (GVWR) ......213Payload .......................................................213Gross Axle Weight Rating (GAWR) ............213
Tire Size ......................................................213
Rim Size......................................................214
Inflation Pressure ......................................214
Curb Weight................................................214
Loading .......................................................214
TRAILER TOWING .............................................. 214
Common Towing Definitions .....................214Trailer Hitch Type and Maximum Trailer
Weight.........................................................218 Trailer Towing Weights (Maximum Trailer
Weight Ratings) ..........................................218 Trailer And Tongue Weight ........................ 219Trailer Reverse Steering Control ...............219
Towing Requirements ...............................221
Towing Tips ................................................227
SNOWPLOW ...................................................... 227
Before Plowing ........................................... 228
Snowplow Prep Package Model
Availability .................................................. 228 Over The Road Operation With Snowplow
Attached .....................................................229 Operating Tips ............................................229
General Maintenance ................................229 RECREATIONAL TOWING (BEHIND
MOTORHOME) ...................................................230
Towing This Vehicle Behind Another
Vehicle ........................................................ 230 Recreational Towing — Two-Wheel Drive
Models ........................................................ 230 Recreational Towing — Four-Wheel Drive
Models ........................................................ 231
DRIVING TIPS ...................................................... 234
Driving On Slippery Surfaces ................... 234
Driving Through Water .............................. 234
Off-Road Driving Tips ................................. 235
MULTIMEDIA
UCONNECT SYSTEMS .......................................236
CYBERSECURITY ............................................... 236
UCONNECT SETTINGS ........................................ 237Customer Programmable Features .......... 237
HEAD-UP DISPLAY (HUD) .................................. 254
UCONNECT INTRODUCTION ..............................256
System Overview ....................................... 256Safety And General Information ............... 258
UCONNECT MODES ............................................259
Steering Wheel Audio Controls ................ 259
Radio Mode ............................................... 259Media Mode .............................................. 268
Phone Mode .............................................. 271 CONNECTED VEHICLE SERVICES —
IF EQUIPPED ...................................................... 282
Is My Vehicle Connected? ......................... 282
Introduction To Connected Vehicle
Services ..................................................... 282 Getting Started With Connected Vehicle
Services ..................................................... 284 Using SiriusXM Guardian™ ...................... 286
Manage My SiriusXM Guardian™
Account ...................................................... 301
CONNECTED SERVICES FAQs ......................... 301
Connected Services SOS FAQs ................ 301
Connected Services Remote Door Lock/
Unlock FAQs .............................................. 302 Connected Services Roadside
Assistance FAQs ....................................... 302 Connected Services Send & Go FAQs ..... 302Connected Services Vehicle Finder
FAQs .......................................................... 303 Connected Services Stolen Vehicle
Assistance FAQs ....................................... 303 Connected Services Remote Vehicle
Start FAQs ................................................. 303 Connected Services Remote Horn &
Lights FAQs ................................................ 304 Connected Services Account FAQs........... 304
Data Collection & Privacy .......................... 306
21_DT_OM_EN_USC_t.book Page 6
10
INTRODUCTION
Dear Customer, congratulations on the purchase of your new Ram vehicle. Be assured that it represents precision workmanship, distinctive styling, and
high quality.
This is a specialized utility vehicle. It can go places and perform tasks that are not intended for conventional passenger vehicles. It handles and
maneuvers differently from many passenger vehicles both on-road and off-road, so take time to become familiar with your vehicle. If equipped, the
two-wheel drive version of this vehicle was designed for on-road use only. It is not intended for off-road driving or use in other severe conditions suited
for a four-wheel drive vehicle. Before you start to drive this vehicle, read the Owner’s Manual. Be sure you are familiar with all vehicle controls,
particularly those used for braking, steering, transmission, and transfer case shifting. Learn how your vehicle handles on different road surfaces. Your
driving skills will improve with experience. When driving off-road, or working the vehicle, don’t overload the vehicle or expect the vehicle to overcome
the natural laws of physics. Always observe federal, state, provincial and local laws wherever you drive. As with other vehicles of this type, failure to
operate this vehicle correctly may result in loss of control or a collision Úpage 234.
This Owner's Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance
of your vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC
offers to its customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications
carefully before driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help
ensure safe and enjoyable operation of your vehicle.
This Owner's Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated
in the text. Therefore, you should only consider the information that is related to the trim level, engine, and version that you have purchased. Any content
introduced throughout the Owner's Information, which may or may not be applicable to your vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant improvement
of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons. For
further information, contact an authorized dealer.
When it comes to service, remember that authorized dealers know your Ram best, have factory-trained technicians and genuine MOPAR® parts, and
care about your satisfaction.
21_DT_OM_EN_USC_t.book Page 10
12
SYMBOL GLOSSARY
Some car components have colored labels with symbols indicating
precautions to be observed when using this component. It is important to
follow all warnings when operating your vehicle. See below for the
definition of each symbol Úpage 104.
Red Warning Lights
Seat Belt Reminder Warning Light
Úpage 126
Air Bag Warning Light Úpage 126
Brake Warning Light Úpage 126
Hood Open Warning Light Úpage 127
Vehicle Security Warning Light — If Equipped Úpage 127
Engine Coolant Temperature Warning Light Úpage 128
Battery Charge Warning Light
Úpage 128
Oil Pressure Warning Light Úpage 128
Oil Temperature Warning Light Úpage 128
Electronic Throttle Control (ETC) Warning Light Úpage 128
Electric Power Steering Fault Warning Light Úpage 129
Tailgate Open Warning Light Úpage 129
Trailer Brake Disconnected Warning Light Úpage 129
Red Warning Lights
21_DT_OM_EN_USC_t.book Page 12
24GETTING TO KNOW YOUR VEHICLE
The Remote Start system will turn the engine off
with another push and release of the Remote
Start button on the key fob, or if the engine is
allowed to run for the entire 15 minute cycle.
Once the ignition is placed in the ON/RUN
position, the climate controls will resume the
previously set operations (temperature, blower
control, etc.).
NOTE:
To avoid unintentional shutdowns, the
system will disable for two seconds after
receiving a valid Remote Start request.
For vehicles equipped with the Keyless
Enter-N-Go — Passive Entry feature, the
message “Remote Start Active — Push Start
Button” will display in the instrument cluster
display until you push the START/STOP igni -
tion button.
REMOTE START FRONT DEFROST
A
CTIVATION — IF EQUIPPED
When remote start is active, and the outside
ambient temperature is 40°F (4.5°C) or below,
the system will automatically activate front
defrost for 15 minutes or less. The time is
dependent on the ambient temperature. Once
the timer expires, the system will automatically adjust the settings depending on ambient
conditions. See “Remote Start Comfort Systems
— If Equipped” in the next section for detailed
operation.
REMOTE START COMFORT SYSTEMS —
I
F EQUIPPED
When remote start is activated, the front and
rear defrost will automatically turn on in cold
weather. The heated steering wheel and driver
heated seat feature will turn on if programmed
in the comfort menu screen within Uconnect
Settings Ú page 237. In warm weather, the
driver vented seat feature will automatically
turn on when the remote start is activated and
is programmed in the comfort menu screen.
The vehicle will adjust the climate control
settings depending on the outside ambient
temperature.
Automatic Temperature Control (ATC) — If
Equipped
The climate controls automatically adjust to an
optimal temperature and mode, dependent on
the outside ambient temperature. When the
ignition is placed in the ON/RUN position, the
climate controls will resume their previous
settings. Manual Temperature Control (MTC) — If
Equipped
In ambient temperatures of 40°F (4.5°C) or
below, the climate settings will default to
maximum heat, with fresh air entering the
cabin. If the front defrost timer expires, the
vehicle will enter Mix Mode.
In ambient temperatures from 40°F (4.5°C)
to 78°F (26°C), the climate settings will be
based on the last settings selected by the
driver.
In ambient temperatures of 78°F (26°C) or
above, the climate settings will default to
MAX A/C, Bi-Level mode, with Recirculation
on.
For more information on ATC, MTC, and climate
control settings, see Ú page 60.
NOTE:
These features will stay on through the duration
of remote start, or until the ignition is placed in
the ON/RUN position. The climate control
settings will change, and exit the automatic
defaults, if manually adjusted by the driver
while the vehicle is in remote start mode. This
includes turning the climate controls off using
the OFF button.
21_DT_OM_EN_USC_t.book Page 24
GETTING TO KNOW YOUR VEHICLE31
CHILD-PROTECTION DOOR LOCK
S
YSTEM — REAR DOORS
To provide a safer environment for small
children riding in the rear seats, the rear doors
are equipped with a Child-Protection Door Lock
system.
To use the system, open each rear door, use a
flat blade screwdriver, and rotate the dial to the
lock or unlock position. When the system on a
door is engaged, that door can only be opened
by using the outside door handle even if the
inside door lock is in the unlocked position.
Child Lock Control
NOTE:
When the Child-Protection Door Lock system
is engaged, the door can be opened only by using the outside door handle even though
the inside door lock is in the unlocked posi
-
tion.
After disengaging the Child-Protection Door
Lock system, always test the door from the
inside to make certain it is in the unlocked
position.
After engaging the Child-Protection Door Lock
system, always test the door from the inside
to make certain it is in the locked position.
For emergency exit with the system engaged,
pull up on the door lock knob (unlocked posi -
tion), roll down the window, and open the
door with the outside door handle.
NOTE:
Always use this device when carrying children.
After engaging the child lock on both rear doors,
check for effective engagement by trying to open a door with the internal handle. Once the
Child-Protection Door Lock system is engaged,
it is impossible to open the doors from inside
the vehicle. Before getting out of the vehicle, be
sure to check that there is no one left inside.
STEERING WHEEL
TILT/TELESCOPING STEERING COLUMN
This feature allows you to tilt the steering
column upward or downward. It also allows you
to lengthen or shorten the steering column. The
tilt/telescoping lever is located on the steering
column, below the multifunction lever.
Tilt/Telescoping Lever
To unlock the steering column, push the control
downward (toward the floor). To tilt the steering
column, move the steering wheel upward or
WARNING!
Avoid trapping anyone in the vehicle in a
collision. Remember that the rear doors
cannot be opened from the inside door
handle when the Child Protection Door Locks
are engaged.
2
21_DT_OM_EN_USC_t.book Page 31
32GETTING TO KNOW YOUR VEHICLE
(Continued)
downward as desired. To lengthen or shorten
the steering column, pull the steering wheel
outward or push it inward as desired. To lock
the steering column in position, push the
control upward until fully engaged.
HEATED STEERING WHEEL — IF
E
QUIPPED
The steering wheel contains a heating element
that helps warm your hands in cold weather.
The heated steering wheel has only one
temperature setting. Once the heated steering
wheel has been turned on, it will stay on until the operator turns it off. The heated steering
wheel may not turn on when it is already warm.
The heated steering wheel control button is
located within the climate or controls screen of
the touchscreen.
Press the heated steering wheel button
once to turn the heating element on.
Press the heated steering wheel button a
second time to turn the heating element off.
NOTE:
The engine must be running for the heated
steering wheel to operate.
For information on use with the Remote Start
system, see Ú page 24.DRIVER MEMORY SETTINGS — IF EQUIPPED
This feature allows the driver to save up to two
different memory profiles for easy recall
through a memory switch. Each memory profile
saves desired position settings for the following
features:
Driver’s seat
Easy Entry/Exit seat operation (on/off) (if
equipped)
Adjustable pedals (if equipped)
Side mirrors
NOTE:
Your vehicle is equipped with two key fobs, each
can be linked to either memory position 1 or 2.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column while
driving or driving with the steering column
unlocked, could cause the driver to lose
control of the vehicle. Failure to follow this
warning may result in serious injury or death.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion, or other phys -
ical conditions must exercise care when
using the steering wheel heater. It may
cause burns even at low temperatures,
especially if used for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a
blanket or steering wheel covers of any type
and material. This may cause the steering
wheel heater to overheat.
WARNING! (Continued)
21_DT_OM_EN_USC_t.book Page 32