2021 RAM 1500 Owners Manual

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Vehicle Finder
Description
The Vehicle Finder feature of the Uconnect App
allows you to find the location of your stationary
vehicle.
You can also sound the horn and flash the lights
to make finding your vehicle even easier.
How It Works
Use the Uconnect App to find the location of
your vehicle.

1. Select the “Location” tab at the bottom of
the App. Then, touch the Vehicle icon to
find your vehicle.

2. Choose how you want to view the information by pressing the layers button.
These options will appear:

Vehicle Finder Layers
3. You can also select the “Person” icon to see
your location.
4. Once the vehicle has been located, you can map a route to your vehicle.
NOTE:
You are responsible for using remote
services that sound horn and flash lights in
accordance with the laws, rules and ordi -
nances in effect at the location of your
vehicle.
Certain SiriusXM Guardian™ services are
dependent on a properly installed and opera -
tional Uconnect system, cellular network
availability that is compatible with the device
in your vehicle, and GPS network availability.
Not all features of SiriusXM Guardian™ are
available everywhere at all times, particularly
in remote or enclosed areas.
1 — Map View
2 — Satellite View
3 — Hybrid View
4 — Show Traffic
5 — View Boundaries
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Requirements
Vehicle Finder will not work while vehicle is in
motion.
Vehicle must be properly equipped with the
Uconnect system.
Vehicle must have an operable LTE (voice/
data) or 3G or 4G (data) network connection
compatible with your device.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription
that includes the applicable feature.
Vehicle ignition must have been turned on
within 14 days.
4G Wi-Fi Hotspot — If Equipped
Description
4G Wi-Fi Hotspot is an in-vehicle service that
connects your device to an LTE (voice/data) or
4G (data) network that is ready to go wherever
you are. After you've made your purchase, turn
on your device’s Wi-Fi and connect your devices.
Enables all your passengers to be simultane -
ously connected to the web.
Connect several devices at one time.
Any Wi-Fi-enabled device — such as a laptop
or any other portable-enabled media — can
connect over your private in-vehicle network.
A high-speed, secured connection lets
anyone on your private network access the
Web — great for working and relaxing.
Create A 4G Wi-Fi Hotspot For Use In Your
Vehicle
How It Works The 4G Wi-Fi Hotspot feature provides
the vehicle passengers with an
internet access hotspot in the vehicle,
using the radio as an access point.
The hotspot will allow Wi-Fi-enabled in-vehicle
devices (such as a laptop or any other
portable-enabled media device) to wirelessly
connect to the internet. Uconnect offers a
complimentary 3-month trial period that
includes 1GB of total data. The trial can be activated any time within the first year of new
vehicle ownership.
Use one of these three ways to purchase a
subscription to the 4G Wi-Fi Hotspot:

1. From your vehicle’s touchscreen, select
the 4G Wi-Fi Hotspot App, and press the
How To Purchase button and follow the
instructions.

2. Log onto your Owner’s Site and click the link to the AT&T portal to get set up.
3. For existing Connected Car customers:
Press the ASSIST button to be routed to an
AT&T Customer Care agent who will assist
you.
Once the 4G Wi-Fi Hotspot is purchased, you
can change its name and the password by
selecting the Wi-Fi Hotspot App and pressing
the Setup Wi-Fi Hotspot button. You can also
view the connected devices from the app
screen by pressing the View Connected Devices
button.
NOTE:
A SiriusXM Guardian™ subscription is not
required in order to purchase and use the 4G
Wi-Fi Hotspot.
WARNING!
The driver should NEVER use the 4G Wi-Fi
Hotspot while driving the vehicle as doing so
may result in an accident involving serious
injury or death.

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Stolen Vehicle Assistance
Description
If your vehicle is stolen, the SiriusXM Guardian™
Customer Care agent may be able to locate the
stolen vehicle and work with law enforcement to
help recover it.
How It Works

1. If your vehicle is stolen, contact local law enforcement as soon as possible. They will
work with you to file a stolen vehicle report.

2. Next, inform SiriusXM Guardian™ Customer Care that your vehicle has been stolen. The SiriusXM Guardian™ Customer Care
Agent will ask for the stolen vehicle report
number (as issued by your local law enforce
-
ment). If you have downloaded the
Uconnect App, you can push the “Settings”
menu button on your device, select “Help”,
and then select “SiriusXM Guardian™ Cus -
tomer Care” to make the call.
3. SiriusXM Guardian™ Customer Care will authenticate that you are the owner of the
vehicle and contact the law enforcement
with whom you filed the stolen vehicle
report.
4. SiriusXM Guardian™ Customer Care will work with your local law enforcement to
locate the vehicle. You will be contacted by
law enforcement if your vehicle is
recovered. While the investigation is
ongoing, you should also contact your
insurance company to inform it of the
situation. Requirements

Vehicle must be properly equipped with the
Uconnect system.
Vehicle must have an operable LTE (voice/
data) or 3G or 4G (data) network connection
compatible with your device.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription
that includes the applicable feature.
NOTE:
Not all features of SiriusXM Guardian™ are
available everywhere at all times, particularly in
remote or enclosed areas.
Monthly Vehicle Health Report
Description
Monthly Vehicle Health Report is a Uconnect
service through which a summary of the
performance of your vehicle’s key systems will
be sent to you every month so you can stay on
top of your vehicle’s maintenance needs. This is
provided as a convenience to you and does not
substitute for regular maintenance to your
vehicle.
WARNING!
Always drive safely with your hands on the
steering wheel and obey all applicable laws.
You have full responsibility and assume all
risks related to the use of the features and
applications in this vehicle. Only use the
features and applications in this vehicle when
it is safe to do so. Failure to comply may result
in an accident involving in serious injury or
death.
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In order to provide the Monthly Vehicle Health
Report, the Uconnect system in your vehicle
may collect and transmit vehicle data to
SiriusXM Guardian™ and to FCA, such as your
vehicle’s health and performance, your
vehicle’s location, your utilization of the
features in your vehicle, and other data.
This data collection and transmission begins
when you enroll in SiriusXM Guardian™ and will
continue even if you cancel your SiriusXM
Guardian™ subscription unless you call
SiriusXM Guardian™ Customer Care and tell
them to deactivate your Uconnect Services.
Please see the Uconnect Privacy Policy for more
information, located at
www.driveuconnect.com/connectedservices/
privacy (US Residents) or
www.driveuconnect.ca (Canadian Residents).
For more information on SiriusXM Guardian™
private policy, see https://siriusxmcvs.com/
privacy-policy.Vehicle Health Alert
Description
Your vehicle will send you an email alert if it
senses a problem with one of your vehicle’s key
systems. For further information, go to your
Owner’s website.
NOTE:
Vehicle Health Alert emails require you to
register and activate services. During this
process you will be asked to provide an email
address to which the reports will be sent.
In-Vehicle Notifications — If Equipped
Description
Your vehicle will send you notifications to
remind you when services are needed, or to
alert you of other important information, such
as recall notices. When you receive a
notification through your touchscreen, press OK
to dismiss the message, or press Call Care to
speak with a SiriusXM Guardian™ Customer
Care agent. NOTE:
Pressing OK or the X button on the pop-up
screen will dismiss or close the pop-up, and the
In-Vehicle Messages mailbox will display. In the
Mailbox, you can reopen messages or delete
messages.
Amazon Alexa® Skill — If Equipped
Enjoy the convenience of using your voice to
command your vehicle with Amazon Alexa®!
With Amazon Alexa®, you can connect to your
vehicle and remotely access key services and
features.
If your vehicle is equipped with Uconnect
Navigation, you can send a destination directly
to your vehicle using Alexa®.
If you need assistance, you can always ask
Alexa® for help, or complete a list of commands
by saying: “Alexa®, ask for help
with my car.”

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Here are a few of the many questions you can
ask Alexa®:
“Alexa®, ask to start my
with PIN XXXX.”
“Alexa®, ask to lock my
with PIN XXXX.”
“Alexa®, ask to send
1000 Chrysler Drive, Auburn Hills, Michigan
to my .”
“Alexa®, ask what is the fuel
level of my .”
An active subscription to SiriusXM Guardian™ is
required. To use Amazon Alexa®, first, register
for SiriusXM Guardian™ Ú page 283.
Next, link the Uconnect system on your vehicle
to Amazon Alexa®:

1. Download the Amazon Alexa® app on your mobile device (Apple® or Android™).

2. Once in the app, tap MENU and go to SKILLS.
3. Search for skill, then tap Enable. 4. Tap SAVE SETTINGS when prompted.
5. Link the vehicle brand name to the brand> Skill by tapping LINK ACCOUNT.
6. Log in using your Owner Account credentials. This will be the same user
name and password you used when
registering for SiriusXM Guardian™
Connected Services.
7. CONFIRM account to return to the Skill.
You can now begin using the
Skill on Alexa®!
Google Assistant — If Equipped
With the Google Assistant, you can get help and
keep tabs on your car. The Assistant is available
across your devices, including Android™
phones, iPhone® devices, or voice-activated
speakers, like Google Home. If you need
assistance, ask Google for help, or for a
complete list of commands by saying: “Hey
Google, ask for help with my
car.” Here are a few examples of commands:
“Hey Google, ask to start my
with PIN XXXX.”
“Hey Google, ask to lock my
with PIN XXXX.”
“Hey Google, ask to send
1000 Chrysler Drive, Auburn Hills, Michigan
to my .”
“Hey Google, ask what is the
fuel level of my .”
To link your Uconnect account with Google
Assistant, follow these steps:

1. Download and install the Google Assistant app on your smart phone from the App
Store® or Google Play.

2. After installation, log in to the Google Assistant app with your Gmail ID. Verify your
account by pressing the icon in the upper
right hand corner.
3. Press the Discover button in the bottom left corner of the screen. Enter the vehicle
brand name.
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4. A prompt will appear to link your Uconnect
account. Press “Link Uconnect to Google”.
5. Press “Sign In” and enter the email address and password you created when you
activated Uconnect services.
6. Lastly, press “Authorize” to complete the linking process.
Now, you can ask Google Assistant to help you:
Remotely start the engine, or cancel a
remote start
Send a destination to their vehicle’s built-in
Uconnect Navigation system
Monitor vehicle vitals, such as tire press, fuel
level and oil life
And more!
Family Drive Alerts — If Equipped
Description
Family Drive Alerts help promote safer driving
and give you peace of mind when your loved
ones are out on the road. You can set boundary
limits, monitor driving speed, and pinpoint your
vehicle’s location any time, any place. Use the
Uconnect app to set alerts:
Boundary Alert
Receive a notification the moment your
vehicle is driven either out of or into a
geographic boundary that you set.
Curfew Alert
Receive a notification when your car is being
driven outside of the curfew time.
Speed Alert
Receive a notification whenever your car
exceeds a speed limit you set.
Valet Alert
Receive a notification if and when your
vehicle is driven outside a quarter-mile
radius of a valet drop-off zone.
SmartWatch Integration — If Equipped
Description
SmartWatch Integration puts the Uconnect app
right on your Apple® Watch or Android™ Wear.
To get started, follow these steps:

1. Download the Uconnect app from the App Store® or Google Play.
2. Log onto the app from your smartphone
using the username and password you
created when you first set up your account.
3. Make sure your watch and smartphone are connected through Bluetooth®.
4. The Uconnect app should appear on your SmartWatch.
Once the app is downloaded on your
SmartWatch, you can enjoy these features:
Lock or unlock your vehicle by tapping the
remote lock button in the app and entering
your security PIN.
Remote start or stop your vehicle.
View important vehicle stats, such as fuel
level, vehicle location, tire pressure warning,
and more.
For help, refer to the Uconnect YouTube
channel for SmartWatch Integration.
Uconnect Market
With Uconnect Market, you can enjoy seamless
and secure transactions from the comfort of
your vehicle. Make restaurant reservations,
place food orders, or pay for other goods and
services right from the vehicle’s touchscreen.

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To get started with Uconnect Market on the
touchscreen:

1. Press the Market button in the Uconnect
App drawer.

2. Press “Get Started”.
3. Press “Text Me A Link” and enter your phone number to receive a text message
with instructions on how to set up Uconnect
Market.
NOTE:
If the text message does not come through,
press the Resend Text button. It might take a
minute to receive the text message.
4. Once you receive the text message, press the link provided. You will be directed to a
Sign-in screen. Enter your email and
password. You will now be able to use
Uconnect Market.
5. If you do not have an account, press “Register Now” to create one.
6. Accept the Uconnect market Terms of Service.
7. Enter your credit card information, and press “Next”. 8. Enter your phone number, and press “Next”.
9. The system will verifying the phone number.
Once verified, Uconnect Market will be
available to use. Press the OK button.
From the online portal, https://
market.mopar.com/home, you can link loyalty
accounts and start receiving benefits from them
while still using Uconnect Market and view your
purchase history.
MANAGE MY SIRIUSXM GUARDIAN™
A
CCOUNT
To manage your SiriusXM Guardian™ account,
press the ASSIST button in your vehicle, or call
SiriusXM Guardian™ Customer Care.
NOTE:
It is recommended, when selling your vehicle, or
turning in your lease, to call SiriusXM
Guardian™ Care to remove your personal data.
CONNECTED SERVICES FAQS
For additional information about SiriusXM
Guardian™, active subscribers can push the
ASSIST button and then select SiriusXM
Guardian™ Call on your in-vehicle touchscreen
to contact SiriusXM Guardian™. Your call will be directed to a SiriusXM Guardian™ agent or held
in a queue until an agent is available. If you do
not have an active subscription, push the
ASSIST button and click the Activate button on
the touchscreen to activate services.
CONNECTED SERVICES SOS FAQS

1.

What happens if I accidentally push the SOS
Call button on the mirror?
You have
10 seconds after pushing the SOS Call
button to cancel the call. To cancel the call,
either push the SOS Call button again, or
press the Cancel button on the in-vehicle
touchscreen.

2. What type of information is sent when I use
the SOS Call button from my vehicle?
Certain vehicle information, such as make
and model, is transmitted along with the
last known GPS location.
3. When could I use the SOS Call button? You
can use the SOS Call button to make a call
if you or someone else needs emergency
assistance.
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CONNECTED SERVICES REMOTE DOOR
L
OCK/UNLOCK FAQS

1.
How long does it take to unlock or lock the
door?
Depending on various conditions, it
can take up to three minutes or more for
the request to get to your vehicle.

2. Which is faster, my key fob or the Uconnect
App? Your key fob will lock/unlock the door
more quickly, however its range is limited
and your Uconnect App comes in handy for
these and other situations.
3. Will my vehicle be safe if I lose my device?
People sometimes lose their mobile
devices, which is why security measures
have been engineered into the Uconnect
App. Asking for your username, password
and SiriusXM Guardian™ Security PIN are
required for the activation of Remote
services through your mobile device. It is
your responsibility to protect your
passwords and PINs.
4. Why can’t all mobile devices use the
Uconnect App? The Uconnect App is
compatible with most devices with the
Apple® and Android™ operating systems. The capabilities of these devices allow us to
remotely command your vehicle. Other
operating systems may be supported in the
future.
5. Why is the Uconnect App running slow? The
Uconnect App relies on a mobile network
connection from your device to send
commands to your vehicle which must have
an operable LTE (voice/data) or 3G, 4G
(data), or 5G (data) network connection. If
either your device or your vehicle is in an
area with below average coverage, it may
take longer to log in and send commands.
CONNECTED SERVICES ROADSIDE
A
SSISTANCE FAQS

1.
What is the phone number for roadside
assistance call? The phone number is:
US: 1-800-521-2779
Canada: 1-800-363-4869
2. If I am subscribed to SiriusXM Guardian™,
does it cover towing or other expenses
incurred by using roadside assistance? No,
however your new vehicle may include
Roadside Assistance Call services.
CONNECTED SERVICES SEND & GO
FAQ
S

1.
How long does it take to send the route and
destination to my vehicle?
Depending on
various conditions, it can take up to three
minutes for the request to get through to
your vehicle.

2. Can I cancel a route I sent to my vehicle?
Yes, once you enter your vehicle, and start
the engine, the pop-up message stating that
you have a new route will appear. There is
an exit button on the pop-up that will cancel
the route if selected.
3. Can I select a different route than the most
recent one I sent to my vehicle? Yes, once
you enter the vehicle, and start the engine,
the pop-up message offers a “Locations”
option. Once “Locations” is selected, you
can choose from a list of recently sent
destinations.

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