2021 MERCEDES-BENZ V-CLASS MPV warning

#
Insert theke y into the ignition loc k,start the
engine and let it runfo r se veral minutes. #
Before disconnecting the jump leads, switch
on an electrical consumer in your ow nve hi‐
cle, e.g. there ar wind owheater or the light‐
ing. #
Disconnect the negative term inal clamp of
th e jump lead from ear thcontact 4and
th en from negative term inal 2ofthe donor
batter y. #
Disconnect the positive term inal clamp of the
jump lead from positive term inal 5onthe
jump-s tart connection point, and then from
positive term inal 3ofthe donor batter y.
Con tact pr otection co ver1 is automatically
re turned forw ards toits original position by
th e spring forc e and the jump-s tart connec‐
tion point is closed. #
Position the co ver on positive term inal 3of
th e donor batter y. #
Have the battery checked at a qualified spe‐
cialist workshop.
Charging the12 V battery
* NO
TEDama getothe electronics caused
by non-app rove dch arging devices Charging a
fitted battery wi tha battery
ch arge r which has not been appro vedby
Mercedes-Benz can damage the on-board
electronics. #
Only use a battery charge r which has
been appro vedby Mercedes-Benz and
which permits charging the battery
when it is fitted in theve hicle. #
Only charge the battery using the jump-
st art connection point. A battery
charge r specially adapte dfor
Mercedes-Benz vehicles and tested and appr oved
fo r Mercedes-Benz is available as an accesso ry.
Fu rther information is available from any
Mercedes-Benz Service Cent re.Re ad the operat‐
ing instructions foryo ur charge r before charging
th e batter y.
Re charge the battery more frequently if you use
th eve hicle mainly for short trips and/or drive at
low outside temp eratures. #
Connect the battery charge rto the positive
te rm inal and ear thcontact in the same order
as when connecting the donor battery in the
jump-s tarting procedure. %
If a battery is not
fitted and not in service,
yo u should charge itev ery thre e months. This
helps tocounteract self-discharging and pre‐
ve nt damage tothe batter y.
12 V battery care
* NO
TEBattery discharge due toleakage
cur rents Dirty battery
term inal clamps and battery sur‐
fa ces cause lea kage cur rents. This can lead
to the battery discharging. #
Keep the battery term inals and battery
sur faces clean and dr y. *
NO
TEDama getothe battery housing
due toimproper cleaning If
yo u use cleaning agents con taining fuel,
th ese can damage the battery housing. #
Do not use cleaning agents containing
fuel. *
NO
TEDama getothe battery due toself-
dischar ge If dirt
gets into the battery cell, the self-dis‐
ch arge ofthe battery is increased and the
battery can be damaged. #
Only clean the battery with the cell caps
scr ewed in. Obser
vethefo llowing points on battery care: #
Regular lych eck the battery term inals and the
fast ening of the negative cable tothech assis
to ensure that they are firm lyseated. #
Lightly grease the undersides of the battery
te rm inal clamps with acid- resis tant grease. #
Only clean the battery housing with commer‐
cially available cleaning agents. Disconnecting and
removing the star ter bat‐
te ry &
WARNING Risk ofexplosion from hydro‐
ge nga s igniting
There is a danger of hydrogen gas igniting
when charging the battery if there is a short
circuit or spar ksstart toform. Breakdown assis
tance 239

#
Make sure that the positive term inal of
th e connected battery does not come
into contact with vehicle parts. #
Never place me tal objects or tools on a
batter y. #
The described order of the battery
clamps must be obser ved when con‐
necting and disconnecting the batter y. #
When giving starting assistance, alw ays
make sure that you on lyconnect battery
te rm inals with identical polarity. #
During starting assis tance, you must
obse rveth e described order for con‐
necting and disconnecting the jump
lead. #
Do not connect or disconnect the bat‐
te ry cla mp s while the engine is running. &
WARNING Danger of chemical burns
from the battery acid
Battery acid is caustic. #
Avoid contact with the skin, eyes or
clo thing. #
Do not lean overth e batter y. #
Do not inhale battery gases. #
Keep children away from the batter y. #
Immedia tely rinse battery acid off thor‐
oughly with plenty of clean water and
seek medical attention immediately. *
NO
TEDama getoelectronic components
due towo rkcar ried out incor rectly on the
battery If
th est ar ter battery is disconnected before
th eke y is remo ved from the ignition loc k,
electronic components or assemblies, such
as the alternator, can be damaged. #
Switch off the engine and remo vethe
ke y from the ignition loc k. #
Check tosee that there are no indicator
lamps lit in the instrument clus ter. #
Alwaysre mo vethe negative term inal
clamp firs t and then the positive term i‐
nal clamp. #
Do not inter change the battery clamps. Alw
ays ha vewo rkon the battery car ried out at a
qu alified specialist workshop. If, in
exceptional circums tances, you must dis‐
connect the battery yourself, pay attention tothe
fo llowing:
R Obser vethe no tes on the12 V battery
(/ page 235).
R Secure theve hicle toprev ent it from rolling
aw ay.
R Afterth e battery has been disconnected, the
parking brake is automatically applied. Yo u
can then no longer mo vetheve hicle.
R Forve hicles with an automatic transmission,
th e transmission is loc ked in position 005Dafter
disconnecting the batter y.Yo u can then no
longer mo vetheve hicle.
R The battery and the co ver of the positive ter‐
minal clamp must be fitted securely du ring
ope ration. Seat base (e
xamp le:right-hand front seat)
The following description on connecting and fit‐
ting the battery uses theex ample of thest ar ter
battery in the seat base of theright-hand front
seat. #
Switch off all electrical consumers. #
Switch off the engine and remo vethekey
from the ignition loc k. #
Open the front right-hand door. #
Press bo thcatch springs 1down and
re mo vecover2 upwards from the seat
base. #
Remo vecover2 bypulling upwards at an
angle from the seat base. 240
Breakdown assis tance

Open seat base (e
xamp le:right-hand front seat) #
Remo vescr ews5 from holder 6. #
Remo veholder 6. #
Remo ve ve nt hose 4from theto p of the bat‐
te ry. #
Pull the battery out of the seat base until the
negati ve terminal clamp can be released and
re mo ved. #
Disconnect the negative term inal clamp from
negative term inal 3. #
Remo vethe negative term inal clamp in such a
wa yth at the battery term inal clamp no longer
to uches negative term inal 3. Example:
star ter battery #
Remo vethe battery from the seat base and
place it on the door sill as shown. If neces‐
sar y,hold the battery byhandles 9. #
Remo vethe clamp co ver of positive term inal
8. #
Remo vepositive term inal clamp 8from pos‐
itive term inal 7. #
Remo vepositive clamp 8in such a wayth at
it no lon gerto uches positive term inal 7. #
Lift the battery out of the door sill byhandles
9. Connecting and
fitting the star ter battery &
WARNING Risk ofexplosion from hydro‐
ge nga s igniting
There is a danger of hydrogen gas igniting
when charging the battery if there is a short
circuit or spar ksstart toform. #
Make sure that the positive term inal of
th e connected battery does not come
into contact with vehicle parts. #
Never place me tal objects or tools on a
batter y. #
The described order of the battery
clamps must be obser ved when con‐
necting and disconnecting the batter y. #
When giving starting assistance, alw ays
make sure that you on lyconnect battery
te rm inals with identical polarity. #
During starting assis tance, you must
obse rveth e described order for con‐
necting and disconnecting the jump
lead. #
Do not connect or disconnect the bat‐
te ry cla mp s while the engine is running. *
NO
TEDama getothe on-board electron‐
ics due toreve rsing the battery clamps Incor
rectly connecting the battery can dam‐
age the on-board electronics. #
Always connect the battery as descri‐
bed in thefo llowing sequence. Ne ver
re ve rseth ete rm inal clamps. The
following description on connecting and fit‐
ting the battery uses theex ample of thest ar ter
battery in the seat base of theright-hand front
seat. Example:
star ter battery #
Place the battery on the door sill as shown
and secure with handles 3if necessar y. Breakdown assis
tance 241

#
Connect positive term inal clamp 2toposi‐
tive term inal 1. The positive lead must be
ro uted parallel tothe side of the battery hous‐
ing in the connection area, as shown. #
Place the positive term inal clamp co ver on
positive term inal 1. #
Fold bo thhandles 3down onto the batter y. #
Push the battery into the seat base until the
negati ve terminal clamp can be connec ted. #
Connect the negative term inal clamp tonega‐
tive term inal 4. #
Push the battery into the seat base as far as
it will go. Open seat base with
fitted battery (e xamp le:
ri ght-hand front seat) #
Connect vent hose 5tothe battery connec‐
tion at theto p, beside negative term inal 4. #
Place holder 7over the lo wer edge of the
battery housing and theth re aded holes for
scr ews6. #
Screw on holder 7with scr ews6.
The battery is secured topreve nt slipping. Seat base (e
xamp le:right-hand front seat) #
Insert co ver9 in front of the battery com‐
partment down into the seat base and close
it.
Catch springs 8of co ver9 should engage
audibly. Car
ryout thefo llowing workafte r connecting the
battery: #
Reset the side windo ws (/page 63). #
Reset the outside mir rors ( / page 118). #
Reset the electric sliding doors (/ page57). #
Reset the EASY -PAC Ktailgate (/ page 60). To
wing or tow- starting Overview of permissible
towing me thods &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signifi‐
cantly more ef fort may be requ ired tosteer
and brake than is normally required. #
Use a tow bar. #
Make sure that thesteering wheel can
mo vefreely before towing theve hicle
aw ay. &
WARNING Risk of accident when towing
with steering wheel lock
Yo u will no lon ger be able tosteer theve hicle
if th esteering wheel lock is engaged. #
Always switch on the ignition when tow‐
ing theve hicle with a tow cable or a tow
bar. &
WARNING Risk of accident due to towing
aw ay ave hicle that is too heavy
If th eve hicle being tow star ted or towe daw ay
is heavier than the permissible gross weight
of your vehicle, thefo llowing situations may
arise:
R The towing eye may become de tach ed.
R The vehicle/trailer combination may even
tip ove r. 242
Breakdown assis tance

Pe
rm issible towing me thods Bo
th axles on the
gr ound Fr
ont axle raised Re
ar axle raised
Ve hicles with manual
transmission Ye
s, no fur ther than
50 km at 50 km/h No
Yes, if thesteering
wheel is fixe d in the
centre position wi th a
st eering wheel loc k.
Maximum 50 km at
50 km/h
Ve hicles with auto‐
matic transmission Ye
s, no fur ther than
50 km at 50 km/h No
Yes, if thesteering
wheel is fixe d in the
centre position wi th a
st eering wheel loc k.
Maximum 50 km at
50 km/h
Ve hicles with all-wheel
drive (4MATIC) Ye
s, no fur ther than
50 km at 50 km/h No
No%
If
th e transmission cann otbe shif tedto posi‐
tion 005C, ha vetheve hicle transpor ted
( / page 245). A towing vehicle with lifting
equipment is requ ired forve hicle transport. To
wing away theve hicle with bo thaxles on
th egr ound #
Obser vethe no tes on permissible towing
me thods (/ page242). #
Make sure that the battery is connected and
ch arge d.
If th e battery is dischar ged, obser vethefo llowing
points:
R The ignition cannot be switched on.
R It is not possible torelease or apply the elec‐
tric parking brake.
R The transmission cann otbe shif tedto posi‐
tion 005C.
Ve hicles with manual transmission #
Switch on the hazard warning lamps
(/ page 107). #
Fittheto wing eye (/ page246). #
Secu retheto wing device. #
Swit chon the ignition. #
Deactivate automatic locking (/ page 53). #
Deactivate Active Brake Assi st (/ page 157). #
Shif tth e transmission toneutral. #
Release the parking brake (/ page152).
Ve hicles with automatic transmission #
Switch on the hazard warning lamps
(/ page 107). #
Fittheto wing eye (/ page246). #
Secu retheto wing device. #
Swit chon the ignition. #
Deactivate automatic locking (/ page 53). #
Do not activate the HOLD function. #
Deactivate Active Brake Assi st (/ page 157). #
Deactivate Active Dis tance Assi stDISTRONIC
(/ page 163). #
Shift the transmission to005C (/ page 143). #
Release the parking brake (/ page152).
Re covering a vehicle that is stuck
* NO
TEDama gedue topulling forc e being
to o high Pulling
away abruptly can damage theve hi‐
cles if the tractive forc es are too high. 244
Breakdown assis tance

#
Pull away as stra ight, slowly and
smoo thly as possible. If
th e drive wheels get trapped on loose or muddy
ground, reco verth eve hicle with the utmost care,
especially so if theve hicle is laden. #
Obser vethe no tes on permissible towing
me thods (/ page242). #
Never attem pttoreco ver a vehicle that is
st uck when a trailer is attached. #
If possible, pull theve hicle out backwards
using the trac ksit made before it became
st uc k. To
wing theve hicle with the axle raised &
WARNING Risk of accident when towing
with the ignition switched on
When towing away with the front axle raised
and the ignition switched on, ASR can brake
th ere ar axle wheels in an er ratic manner.
The vehicle can lose directional stabilit y. #
Switch off the ignition before towing the
ve hicle with the front axle raised. *
NO
TEDama getothe transmission due to
to wing with an axle raised on vehicles
with 4MATIC The transmission can be damaged
bytowing
with the front or rear axle raised. #
Vehicles with 4MATIC may be towed
with bo thaxles on the ground or loaded
and transpor ted. Wi
th th ere ar axle raised #
Obser vethe no tes on permissible towing
me thods (/ page242). #
Swit chon the hazard warning lamps
(/ page 107). #
Deactivate tow- aw ay protection (/ page67). #
Movethe front wheels tothest ra ight-ahead
position. #
Fixthesteering wheel in the cent reposition
with a steering wheel loc k. #
Release the parking brake (/ page152). #
Turn theke yto position 005Ainthe ignition lock
and remo vetheke y from the ignition loc k. #
Take theke y with you when leaving theve hi‐
cle. Do not
exceed a towing speed of 50 km/h. Loading
theve hicle for transport *
NO
TEDama gedue toincor rect attach‐
ment The
vehicle may be damaged when lashing to
ch assis components. #
Only lash theve hicle at the wheels. #
Obser vethe no tes on permissible towing
me thods (/ page242). #
Toload theve hicle onto a trailer or trans‐
por ter,use the trailer tow hit chortheto wing
ey e.
Before loading theve hicle #
Switch on the ignition. #
Vehicles with manual transmission: shift
th e transmission toneutral. #
Vehicles with automatic transmission:
shift the transmission toposition 005C. #
Release the parking brake (/ page152). #
Load theve hicle onto the transpor ter.
* NO
TEDama getothe drive train due to
incor rect positioning of theve hicle #
Do not position theve hicle abo vethe
connection point of the transport vehi‐
cle. #
Make sure that the front and rear axles come
to rest on the same transpor tation vehicle.
Af ter loading the vehicle #
Vehicles with manual transmission:
engage firs t or reve rsege ar. #
Vehicles with automatic transmission:
shift the transmission toposition 005D. #
Deactivate tow- aw ay protection (/ page67). Breakdown assis
tance 245

Ve
hicles with manual transmission #
Obser vethe no tes on permissible towing
me thods (/ page242).
Be fore tow- starting, ensure thefo llowing:
R make sure that the battery is connected and
ch arge d. The ignition cannot be switched on
ot herwise and there will be no steering and
braking assis tance.
R use a towing bar and attach it tothe front
to wing eye (/ page246) on ly.
R ifth e engine does not start af ter a few sec‐
onds, try a jump-sta rting procedure using the
battery of ano ther vehicle (/ page 237).
To w- starting procedure #
Switch on the hazard warning lamps
(/ page 107). #
If necessar y,allow the engine and the
ex haust sy stem tocool down. #
Switch on the ignition. #
Shift to2nd or 3rd gear. #
Release the parking brake. #
Keep the clutch pedal fully depressed when
to w starting theve hicle. #
Release the clutch pedal slowl y.#
When the engine has star ted, shift toneutral
immedia tely. #
Stop in accordance with the tra ffic condi‐
tions. #
Use the parking brake tosecure theve hicle
against rolling away. #
Remo vetheto wing device. #
Remo vetheto wing eye. #
Switch off the hazard warning lamps
(/ page 107). Electrical fuses
Note
s on electrical fuses *
NO
TEElectrical fuses #
Obser vethe information in the supple‐
ment. You may otherwise failto recog‐
nise dangers. The fuse allocation
chart and the information on
th e fuses can be found in the "Fuse allocation
ch art" Supplement. Ve
hicle tool kit Information on
theve hicle tool kit The
vehicle tool kit is in there ar stow age com‐
partment.
Apart from some countr y-specific variants, vehi‐
cles without a spare wheel are not equipped with
a tyre-changing tool.
If yo ur vehicle is equipped with a tyre-change tool
kit, you can find it in theve hicle tool kit in the
re ar stow age compartment.
Some tools forch anging a wheel are specific to
th eve hicle. For more information on which tyre-
ch ange tool kits are requ ired and appr ovedfor
per form ing a wheel change on your vehicle, con‐
sult a qualified specialist workshop.
Re quired tyre-change tool kits may include the
fo llowing, forex ample:
R Jack
R Wheel spanner
R Ratchet ring spanner
% The jack has a maximum
weight of 7.5 kg
depending on theve hicle's equipment.
Yo u will find the maximum load capacity of
th e jack stated on the adhesive label
attached tothe jac k.
The jack is maintenance-free. If there is a
malfunction, please contact a qualified spe‐
cialist workshop. St
ow age comp artment in there ar Opening
thesto wage compa rtment St
ow age compartment in there ar on theright-
hand side of theve hicle Breakdown assis
tance 247

Information on noise or unusual driving
ch
aracteristics
While driving, pay attention tovibrations, noises
and unusual driving characteristics, e.g. pulling to
one side. This may indicate damage tothe wheels
or tyres. If you suspect that a tyre is defective,
re duce your speed. Stop theve hicle as soon as
possible tocheck if wheels and tyres ha vebeen
damaged or are no longer functioning properly.
Hidden tyre damage could also be causing the
unusual driving characteristics. If no signs of
damage can be de tected, ha vethe tyres and
wheels checked at a qualified specialist work‐
shop. Note
s onregular lyinspecting wheels and
tyres &
WARNING Risk of injury duetodamaged
tyres
Damaged tyres can cause tyre pressure loss. #
Check the tyres regularly for signs of
dama geand replace any damaged tyres
immediatel y. Check
the wheels and tyres of your vehicle for
damage regular ly, i.e. at least every two weeks,
as well as af ter driving off-road or on rough
ro ads. Damaged wheels can lead toa loss of tyre
pressure.
Look out forth efo llowing types of damage, for
ex ample:
R cuts in the tyres
R punctures in the tyres
R tears in the tyres
R bulges on tyres
R deformation or se vere cor rosion on wheels &
WARNING Risk of aquaplaning due to
insuf ficient tyre tread
Insu fficient tyre tread will result in reduced
tyre grip.
The risk of aquaplaning is increased on wet
ro ads, especially when the speed of theve hi‐
cle is not adap tedto suit the conditions. #
Thus, you should regularly check the
tread de pth and the condition of the
tread across the entire width of all
tyres. Minimum tread dep
thfor:
R Summer tyres: 3 mm
R M+S tyres: 4 mm #
For saf etyre asons, replace the tyres
before the legally-prescribed limit for
th e minimum tread dep thisreached. Conduct
thefo llowing checks regular lyon all
wheels, at least once a month or as requ ired, e.g.
before a long journey or when driving off-ro ad:
R check the tyre pressure (/ page 250)
R check theva lve caps
Va lves must be pr otected from moisture and
dirt with valve caps specifically appr ovedby
Mercedes-Benz foryo ur vehicle.
R visually inspect the tread dep thand the tyre
tread across the whole tyre width
The minimum tread dep thfor summer tyres is
3 mm and for winter tyres 4 mm. Information on driving with summer tyres
At temp eratures below 10°C summer tyres lose
elasticity and therefore traction and braking
po we r.Chan gethe tyres on your vehicle toM+S
tyres. Using summer tyres at very cold temp era‐
tures could cause tears toform ,th ereby damag‐
ing the tyres permanentl y.Mercedes-Benz cannot
accept responsibility forth is type of damage.
Once you ha vefitted the summer tyres:
R Check the tyre pressures (/ page 250)
R Restart the tyre pressure monitor
(/ page 255) Information on M+S tyres
At temp eratures below 10°C use winter tyres or
all-season tyres – bo thare mar ked with M+S.
Only winter tyres bearing the004D snowflake
symbol in addition tothe M+S marking pr ovide
th e best possible grip in wintry road conditions.
On lythese tyres will allow driving saf ety sy stems
such as ABS and ESP ®
to also function optimally
in winter. These tyres ha vebeen de veloped spe‐
cifically for driving in sno w.
Use M+S tyres of the same make and tread on all
wheels tomaintain safe handling characteristics.
Alw ays obser vethe maximum permissible speed
specified forth e M+S tyres you ha vefitted. Wheels and tyres
249