2021 MERCEDES-BENZ V-CLASS MPV warning

Display messages
Possible causes/consequences and 0050 0050Solutions
* The yellow 0024 warning lamp and there d0024 indicator lamp light
up.
The parking brake is malfunctioning.
Re leasing the pa rking brake: #
Swit chthe ignition off and back on again. #
Release the parking brake.
If th e parking brake still cannot be released: #
Do not drive on. #
Consult a qualified specialist workshop.
* The red0024 indicator lamp flashes and theye llow 0024 warning
lamp lights up.
The parking brake is malfunctioning. #
Swit chthe ignition off and back on again. #
Release or apply the parking brake.
If th ere d0024 indicator lamp continues flashing: #
Do not drive on. #
Secure theve hicle against rolling away. #
Vehicles with manual transmission: engagefirs tge ar. #
Vehicles with automatic transmission: shiftthe transmission
to 005D . #
Turn the front wheels towa rdsth eke rb. #
Consult a qualified specialist workshop.
0024
Depress brake pedal to
release *
The red0024 indicator lamp lights up.
Yo u ha vetried torelease the parking brake without depressing the
brake pedal. #
Depress the brake pedal. #
Torelease, pull the handle on the parking brake.
PRE-SAFE inoperative
See Owner's Manual *
Impor tant functions of PRE-SAFE ®
ha ve failed. All other occupant
saf ety sy stems, e.g. airbags, remain available. #
Consult a qualified specialist workshop immediatel y.
Information on these functions can be found under "PRE‑SAFE ®
(anticipatory occupant pr otection)" (/ page 36).
0075
Restraint sys. malfunc-
tion Consult workshop *
The restra int sy stem is malfunctioning. In addition, the0075 warn‐
ing lamp on the instrument clus ter lights up. &
WARNING Risk of injury duetomalfunctions in there stra int
sy stem
Components in there stra int sy stem may be activated uninten‐
tionally or not deploy as intended in an accident. #
Have there stra int sy stem checked and repaired immedi‐
ately at a qualified specialist workshop. 286
Display messages and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions
Fu rther information on there stra int sy stem and its components can
be found under "Occupant saf ety".
0075 Front left malfunction
Consult workshop (exa m‐
ple) *T
he cor responding restra int sy stem is malfunctioning. In addition,
th e0075 warning lamp on the instrument clus ter lights up. &
WARNING Risk of injury duetomalfunctions in there stra int
sy stem
Components in there stra int sy stem may be activated uninten‐
tionally or not deploy as intended in an accident. #
Have there stra int sy stem checked and repaired immedi‐
ately at a qualified specialist workshop. #
Consult a qualified specialist workshop immediatel y.
0075 Left windowbag malfunc-
tion Consult work-
shop (exa mp le) *T
he cor responding window airbag is malfunctioning. In addition, the
0075 warning lamp on the instrument clus ter lights up. &
WARNING Risk of injury orfata l injury due toa malfunction
in the windowbag
The windowbag might be triggered unintentionally or might not
be triggered at all in theeve nt of an accident. #
Have the windowbag checked and repaired immediately at
a qu alified specialist workshop. #
Consult a qualified specialist workshop immediatel y. Driving sy
stems Display messages
Possible causes/consequences and 0050 0050Solutions
120 km/hM aximum
speed exceeded *F
or cer tain countries only: the maximum permissible speed has
been exceeded. #
Drive more slowly.
00AD
ATTENTION ASSIST inop-
erative *A
TTENTION ASSIST has failed. #
Consult a qualified specialist workshop.
ATTENTION ASSIST:
Take a break! *B
ased on cer tain criteria, ATTENTION ASSIST has de tected fatigue
or increasing lapses in concentration on the part of the driver.
A wa rning tone also sounds. #
If necessa ry,ta ke a break.
On long journe ys,ta ke regular and timely breaks that allow youto
re st properly.
Active Distance Assist
- - - km/h *A
n acti vation condition forAc tive Dis tance Assi stDISTRONIC has
not been fulfilled. Displ
aymessa ges and warning and indicator lamps 287

Display messages
Possible causes/consequences and 0050 0050Solutions #
Comply with the activation conditions forAc tive Dis tance Assi st
DISTRONIC (/ page 162).
Active Distance Assist
Off *A
ctive Dis tance Assi stDISTRONIC has been deacti vated
( / page 162).
In theeve nt of a deacti vation not initia tedby the driver, a warning
to ne sounds as well.
Active Distance Assist
inoperative *A
warning tone also sounds. Active Dis tance Assi stDISTRONIC is
malfunctioning. In addition, BAS may ha vefailed. #
Consult a qualified specialist workshop.
Active Distance Assist
and Limiter inoperative *A
warning tone also sounds. Active Dis tance Assi stDISTRONIC and
th e limiter are malfunctioning. #
Consult a qualified specialist workshop.
Active Distance Assist
suspended *Y
ou are accelerating. Active Dis tance Assi stDISTRONIC does not
inter vene forth e duration of the acceleration process. #
Remo veyour foot from the accelerator pedal.
Ac tive Dis tance Assi stDISTRONIC will be acti vated again.
Active Distance Assist
currently unavailable
See Owner's Manual *A
warning tone also sounds.
Ac tive Dis tance Assi stDISTRONIC has been switched off and is
te mp orarily non-operational.
The following causes are possible:
R The function is impaired due toheavy rain or sno w.
R The radar sensor sy stem is temp orarily non-operational, e.g. due
to electromagnetic radiation close toTV orradio transmitting
st ations or other sources of radiation.
R The sy stem is outside the operating temp erature range.
R The on-board electrical sy stem voltage is too lo w.
If th e causes mentioned abo veno longer apply, the display message
will disappear and Active Dis tance Assi stDISTRONIC will be opera‐
tional again.
If th e display message does not disappear: #
Stop in accordance with the tra ffic conditions. #
Secure theve hicle against rolling away. #
Restart the engine.
Active Distance Assist
available again *A
ctive Dis tance Assi stDISTRONIC is operational again following
te mp orary non-availabilit y.Yo u can now swit chActive Dis tance
Assi stDISTRONIC on again (/ page 163).
Active Brake Assist Func-
tions limited See Own-
er's Manual *A
ctive Brake Assi stis una vailable due toa malfunction. #
Consult a qualified specialist workshop.
Active Brake Assist Func-
tions currently limited
See Owner's Manual *A
ctive Brake Assi stistemp orarily non-operational.
The following causes are possible:
R The sensors in the front bumper are dirty.
R The function is impaired due toheavy rain or sno w. 288
Display messages and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions
R The radar sensor sy stem is temp orarily inoperative, e.g. due to
electromagnetic radiation emitted bynearby TVorradio stations
or other sources of electromagnetic radiation.
R The sy stem is outside the operating temp erature range.
R The on-board electrical sy stem voltage is too lo w.
If th e causes mentioned abo veno longer apply, the display message
will disappear and Active Brake Assi stwill be operational again.
If th e display message does not go out: #
Stop in accordance with the tra ffic conditions. #
Secure theve hicle against rolling away. #
Switch off the engine. #
Clean the sensors in the front bumper (/ page 229). #
Restart the engine.
Radar sensors dirty See
Owner's Manual *A
warning tone also sounds.
At least one of thefo llowing driving sy stems or driving saf ety sys‐
te ms is temp orarily non-operational or operational only on a restric‐
te d basis:
R Active Brake Assi st
R Blind Spot Assist
R Active Dis tance Assi stDISTRONIC
The following causes are possible:
R The sensors in thera diator grille and/or in the bumpers are
dirty.
R The function of the driving sy stem or driving saf ety sy stem is
impaired due toheavy rain or sno w.
If th e causes mentioned abo veno longer apply, the display message
will disappear and the driving sy stems or driving saf ety sy stems will
be operational again.
If th e display message does not disappear: #
Stop in accordance with the tra ffic conditions. #
Secure theve hicle against rolling away. #
Switch off the engine. #
Clean the sensors in thefo llowing places:
R Inthera diator grille
R Inthe front bumper
R Inthere ar bumper #
Restart the engine.
Limiter - - - km/h *T
he limiter cannot be activated while you ha vethe accelera tor pedal
depressed be yond the point of resis tance (ki ckdown). #
If conditions permit, drive at a speed greater than 30 km/h and
st ore the speed. Display messages and
warning and indicator lamps 289

Display messages
Possible causes/consequences and 0050 0050Solutions
Limiter passive *Y
ou ha vethe accelerator pedal depressed be yond the point of
re sis tance. Whilst you are accelerating, the limiter does not cont rol
yo ur speed. #
Remo veyour foot from the accelerator pedal. The limiter will be
re activated and will limit your speed.
Cruise control - - - km/h *A
n acti vation condition for cruise control has not been met.
Fo rex ample, you are aiming tostore a speed below 30 km/h. #
If conditions permit, drive at a speed greater than 30 km/h and
st ore the speed. #
Obser vethe activation conditions for cruise control
(/ page 159).
Cruise co ntrol and Lim-
iter inoperative *A
warning tone also sounds. Cruise control and the limiter are mal‐
functioning. #
Consult a qualified specialist workshop.
Blind Spot Assist not
available when towing a
trailer See Owner's Man-
ual *B
lind Spot Assist is switched off during trailer operation. #
Acknowled gethe display message with the0076 steering wheel
button.
Blind Spot Assist inoper-
ative *B
lind Spot Assist is malfunctioning. #
Consult a qualified specialist workshop.
Blind Spot Assist cur-
rently unavailable See
Owner's Manual *B
lind Spot Assist is temp orarily non-operational.
The following causes are possible:
R The function is impaired due toheavy rain or sno w.
R The radar sensor sy stem is temp orarily non-operational, e.g. due
to electromagnetic radiation close toTV orradio transmitting
st ations or other sources of radiation.
R The sy stem is outside the operating temp erature range.
If th e causes mentioned abo veno longer apply, the display message
will disappear and Lane Keeping Assist will be operational again.
If th e display message does not disappear: #
Stop in accordance with the tra ffic conditions. #
Secure theve hicle against rolling away. #
Switch off the engine. #
Restart the engine.
00C6
--- km/h *D
SR has been switched on but is not acti veas you are driving at a
speed greater than 18 km/h. If you drive at a speed below 18km/h,
DSR will au tomatically brake again tothe set speed.
00C6
Off *D
SRwas deactivated.
If it was not deactivated bythe driver, e.g. due toa malfunction of
th e ESP ®
, a warning tone also sounds. 290
Display messa ges and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions
00C6
inoperative *A
warning tone also sounds. DSR is una vailable due toa malfunc‐
tion. #
Consult a qualified specialist workshop.
Active Parking Assist
cancelled *A
n acoustic signal sounds as well. The active parking assis tance
sy stems ha vebeen cancelled and Active Parking Assist will auto‐
matically be abor ted. You ha vetouched thesteering wheel, for
ex ample, or ha vedriven at too high a speed. #
Steer and brake manuall y. #
Repeat the parking procedure if necessar y.Comply with the
deactivation conditions (/ page169).
Active Parking Assist
inoperative *P
ARKTRONIC is malfunctioning or defe ctive. #
Comply withthe instructions and aids in "Function of
PA RKTRONIC"( /page 166). #
Ifth e display message continues tobe displa yed, consult a
qu alified specialist workshop:
*A ctive Parking Assist is not available or is malfunctioning. #
Swit choff the ignition. #
Restart the engine.
If th e display message continues tobe displa yed, or if the display
does not show the005D symbol: #
Consult a qualified specialist workshop.
Lane Keeping Assist
inoperative *L
ane Keeping Assist is malfunctioning. #
Consult a qualified specialist workshop.
Lane Keeping Assist cur-
rently unavailable See
Owner's Manual *L
ane Keeping Assist has been switched off and is temp orarily non-
operational.
The following causes are possible:
R The windsc reen is dirty in the camera's field of vision.
R Visibility is impaired due toheavy rain, snow or fog.
R Lane markings are absent for a long period of time.
R The lane markings are worn, dark or co veredby dirt or sno w,for
ex ample.
If th e causes mentioned abo veno longer apply, the display message
will disappear and Lane Keeping Assist will be operational again.
If th e display message does not disappear: #
Stop in accordance with the tra ffic conditions. #
Secure theve hicle against rolling away. #
Clean the windscreen.
Traffic Sign Assist inoper-
ative *T
raffic Sign Assist is malfunctioning. #
Consult a qualified specialist workshop. Display messages and
warning and indicator lamps 291

Display messages
Possible causes/consequences and 0050 0050Solutions
Traffic Sign Assist cur-
rently unavailable See
Owner's Manual *T
raffic Sign Assist has been switched off and is temp orarily non-
operational.
The following causes are possible:
R The windsc reen is dirty in the camera's field of vision.
R Visibility is impaired due toheavy rain, snow or fog.
If th e causes mentioned abo veno longer apply, the display message
will disappear and Traf fic Sign Assi stwill be operational again.
If th e display message does not go out: #
Stop in accordance with the tra ffic conditions. #
Secure theve hicle against rolling away. #
Clean the windscreen.
00D9 Off *T
he HOLD function has been deactivated. The vehicle has star ted
skidding.
A wa rning tone also sounds. #
Switch the HOLD function on again later (/ page165).
*T he HOLD function has been deactivated. An activation condition
will no longer be met when the brake pedal is depressed.
A wa rning tone also sounds. #
Check the activation conditions of the HOLD function
(/ page 165).
00C5
Lowering *
The vehicle le vel may be lo weredfo rth efo llowing reasons:
R You ha veselected a dif fere nt drive program.
R You ha veexc eeded the speed limit.
00C4
Vehicle rising *
The vehicle le vel may be raised forth efo llowing reasons:
R You ha veselected a dif fere nt drive program.
R You ha vefallen below the speed limit.
00C4 Compressor is cooling *D
uetofrequent le velch anges within a short space of time, the com‐
pressor firs t needs tocool down toenable the selected driving le vel
to be set.
When the compressor has cooled down, theve hicle will continue
ri sing tothe selected vehicle le vel. #
Drive on in a manner appropriate forth e cur rent le vel. Make
sure that there is suf ficient ground cleara nce.
ä
Malfunction See Own-
er's Manual *A
IRMATIC is functioning only toa limited extent. The vehicle's han‐
dling characteristics may be af fected.
* NO
TEThe tyres on the front axle or thefe nde rscould be
damaged bylarge steering mo vements #
Avoid large steering mo vements while driving and lis tenfor
scraping sounds. 292
Display messages and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions #
Ifyo u hear sc raping sounds, pull over and stop theve hicle
in accordance with the traf fic conditions, and set a higher
ve hicle le vel if possible. #
Drive in a manner appropriate forth e cur rent le vel, but do not
exc eed 80 km/h. #
Consult a qualified specialist workshop. Engine
Display messages
Possible causes/consequences and 0050 0050Solutions
003D
See Owner's Manual *A
warning tone also sounds.
The battery is no longer being charge dfo r one of thefo llowing rea‐
sons:
R defective alternator
R torn poly -Vbelt
R malfunction in the electronics #
Stop immediately in accordance with the traf fic conditions and
switch off the engine.
Do not continue driving. If you do, the engine may overheat. #
Secure theve hicle against rolling away. #
Consult a qualified specialist workshop.
003A
Clean the fuel filter *T
here is water inthe fuel filter. The water must be drained off. #
Consult a qualified specialist workshop.
00AC
Coolant Stop vehicle
Switch engine off *A
warning tone also sounds. The coolant is too hot. &
WARNING Risk of burn s when opening the bonn et
If yo u open the bonn etwhen the engine has overheated or when
th ere is a fire inthe engine compartment, thefo llowing situa‐
tions may occur:
R You could come into con tact with hotgases.
R You could come into con tact with other hot, escaping oper‐
ating fluids. #
Before opening the bonn et, allow the engine tocool down. #
Intheeve nt of a fire inthe engine compartment, keep the
bonn etclosed and call thefire service. &
WARNING Risk of scalding from hot coolant
If yo u open the cap, you could be scalded. #
Letthe mo tor cool down before opening the cap. Display messages and
warning and indicator lamps 293