2021 MERCEDES-BENZ V-CLASS MPV warning

#
Turn me tal retaining ring 3 sothat it is per‐
pendicular tothe long axis of tie-down eye
2 .
The locking pin cannot be pushed downfar if
th e me talretaining ring is perp endicularto
th e long axis of the tie-down eye. This pre‐
ve nts the tie-down eye from being released
unin tentionally, e.g. if the tie-down eye is
st epped on. #
Check that tie-down eye2 is seated cor‐
re ctly.
The tie-d owney e cann otbe mo ved.
Re moving #
Turn me tal retaining ring 3 sothat it is paral‐
lel tothe long axis of tie-down eye2. #
Grip tie-down eye2 as described abo ve
under fitting and use your thumb topush the
locking pin down as far as it will go. #
Slide tie-down eye2 and pull it up and out
th ro ugh the notch of guide rail1. Load securing aid
Re
moving/fitting a load pr otection net &
WARNING Risk of injury or death dueto
objects being poorly secured
The load pr otection net alone cann otrestra in
or secure heavy objects, luggage or heavy
loads.
Yo u could be hit byan unsecured load during
sudden changes in direction, braking or in the
eve nt of an accident. #
Alwaysstow objects in such a wayth at
th ey cannot be thro wn about theve hi‐
cle. #
Secure objects, luggage or loads against
slipping or tipping over,e.g. byusing
lashing material, even when you are
using the load pr otection net. &
WARNING Risk of injury duetositting
behind a load pr otection net
Ve hicle occupants can be pressed against the
load pr otection net. There is a risk of injury! #
Never allow vehicle occupants tosit
behind the load pr otection net. The load pr
otection net partitions the load com‐
partment. It pr otects vehicle occupants from light
objects and/or luggage slipping or tipping over.
Yo u can ins tallth e load pr otection net at an angle
behind the front seats or behind thefirs tro w of
re ar seats. #
Obse rveth e no tes on securing loads
(/ page 214). Up
per retainer Floor anchorage
(exa mp le: secured tie-down eye)
Fi tting #
Remo vethe luggage compartment partition if
necessary (/ page217). #
Clip the load pr otection net into upper retain‐
ers 1in such a wayth at tensioning stra ps
3 face there ar of theve hicle. #
Fit tie-down eyes 5 into the guide rails close
to there ar seat legs (/ page215). Position
th em at least 5 cm from the seat legs toallow
subse quent mo vement of there ar seat. 216
Transporting

#
Check that tie-down eyes 5 are seated cor‐
re ctly.
Ti e-down eyes 5 should not mo ve. #
Clip hooks 4ontensioning stra ps 3 into
tie-down eyes 5. #
Foldtensioning element 2up. #
Pull the loose end of tensioning stra ps 3
down in the direction of the ar row until ten‐
sioning stra ps 3 are tight. #
Foldtensioning element 2down toachie ve
th efinal tension on thest ra ps. #
If necessar y,fit th e luggage compartment
partition (/ page217). #
After tr ave lling a short dis tance, check that
th e load pr otection net is taut, and retighten
it if necessa ry.
Re moving #
Remo vethe luggage compartment partition if
necessary (/ page217). #
Foldtensioning element 2up.
Te nsioning stra ps 3 are slac k. #
Unc lip hooks 4oftensioning stra ps 3 from
tie-down eyes 5 atthe bottom. #
Unclip the load pr otection net from upper
re tainers 1. #
When requ ired, remo vetie-down eyes 5
(/ page 215). #
Ifnecessa ry,fi t th e luggage compartment
partition (/ page217). #
Roll up the load pr otection net and fasten it,
st ill rolled up, using theVe lcro fasteners.
Ad justing the front seat with the load pr otec‐
tion net fitted #
Foldtensioning element 2onstra ps 3
upwards.
The load pr otection net slac kens. #
Correctly adjust the front seat. #
Re-tension the load pr otection net. Using
the luggage compa rtment partition &
WARNING Risk of injury from unsecured
objects in theve hicle
When objects are unsecured or inadequately
secured, they can slip, tip over or be thro wn
about, striking vehicle occupants. This also applies
to:
R luggage or loads
R seats which ha vebeen remo ved and are
being transpor ted in theve hicle in an
exc eptional case
There is a risk of injur y,particularly in the
ev ent of braking manoeuvres or abrupt
ch anges in direction. #
Alwaysstow objects in such a wayth at
th ey cannot be tossed about. #
Before tr avelling, secure objects, lug‐
ga ge or load topreve ntthem slipping or
tipping over. #
When a seat is remo ved, keep it prefera‐
bly outside theve hicle. &
WARNING Risk of accident or injury
when the luggage compartment partition
is not loc ked in position
The luggage compartment partition can come
loose when driving and be throw n about the
ve hicle interior. #
Fitthe luggage compartment partition
as described. #
Afterfitting the luggage compartment
partition, alw ays make sure that the lug‐
ga ge compa rtment partition is loc ked
and folded down. *
NO
TEDama getothe luggage compart‐
ment partition due toheavy loads If
th e luggage compartment partition is loa‐
ded with too much weight, thefixture points
and the luggage compartment partition may
be damaged. #
Do not load more than 50 kgon the lug‐
ga ge compa rtment partition. The lugga
gecompa rtment partition is only
secured cor rectly when bo thleve rs are loc ked. #
Comply with the loading guidelines
(/ page 212). Tr
ansporting 217

Fi
tting the lug gage compa rtment partition If possible,
fit luggage compa rtment partition 1
with the help of ano ther person. #
Place luggage compartment partition 1into
th eve hicle at an angle. #
Rotate luggage compartment partition 1in
th eve hicle and insert it into the guide rails.
The guide rails ha vetriangular ma rkings at the
place tobe inser ted which must be at the same
height as le vers 2 . #
Swing le vers 2 outwards.
Lu ggage compartment partition 1is loc ked. #
Fold luggage compartment partition 1
down. Car
rier sy stems Note
s on car rier sy stems &
WARNING Risk of accident due to
exc eeding the maximum roof load
The vehicle centre of gravity and the usual
driving characteristics as well as thesteering
and braking characteristics alter.
If yo uexc eed the maximum roof load, the
driving characteristics, as well as steering and
braking, will be greatly impaired. #
Neverexc eed the maximum roof load
and adjust your driving style. Yo
u can find information on the maximum roof
load under "Lashing points and car rier sy stems"
(/ page 278). *
NO
TEDama gedue toexc eeding the
maximum permissible roof load If
th ewe ight of thero of luggage, including the
ro of luggage rack ,exc eeds the maximum per‐
missible roof load, this can cause damage to
th eve hicle. #
Do not exceed the maximum permissi‐
ble roof load. #
Arrange the supporting feet of thero of
luggage rack at an even di stance from
each other. #
Installth e basic car rier bars forra il in
front of and behind the mid-section sup‐
port. *
NO
TEDama getotheth re aded holes of
th ero of luggage rack due toan exces‐
sively high tigh tening torque An
exc essively high tightening torque or an
insu fficient scr ew-in dep thcan cause damage
to theth re ad of thero of luggage rack 'sthre a‐
ded holes. #
Tighten the scr ewsto a maximum tor‐
qu e of 10Nm. #
Comply with the minimum scr ewpene‐
tration of four revo lutions in theth re ad.
Use roof and rear luggage rack sth at ha ve
been appr oved or recommended for
Mercedes-Benz. These help topreve ntvehicle
damage. Yo
u can ins tall a roof luggage rack on thero of
and, forex ample, a rear bicycle rack on theta il‐
ga te.
Ins tallth e co ver caps of the securing thre ad af ter
re moving thero of luggage rack.
If yo u ha veinstalled a rear luggage rack on the
ta ilgate, the additional weight restricts the assis‐
ta nce of fere dby the pneumatic springs when you
open theta ilgate. You will then need more force
to open theta ilgate. Atlow outside temp eratures
below freezing point, you should pr ovide addi‐
tional support forth eta ilgate af ter opening it in
order topreve nt it from lo wering unintentionally. Tr
ansporting 219

R
when the engine is of ten le ftidling for long
periods
R operation in particula rly dusty conditions
and/or if air-reci rculation mode is frequent ly
used
In these or similar operating conditions, ha vethe
air filter, engine oil and oil filter, forex ample,
re placed more frequentl y.
If th eve hicle is subjected toinc reased loads, the
tyres mu stbe checked more frequentl y.Yo u can
obtain fur ther information at a qualified specialist
wo rkshop. No
n-operational times with the bat tery dis‐
connected The ASS
YST PLUS service inter val display can
calculate the service due date only when the bat‐
te ry is connecte d. #
Display and no tedown the service due date
on the instrument clus ter before disconnect‐
ing the battery (/ page 220). Engine compartment
Opening and closing
the bonnet &
WARNING Risk of accident due todriving
with the bonn etunlo cked
The bonn etmay open and block your vie w. #
Neverre lease the bonn etwhen driving. #
Before every trip, ensure that the engine
bonn etis loc ked. &
WARNING Risk of accident and inju ry
when opening and closing the bonn et
The bonnet may suddenly drop into the end
position.
There is a risk of injury for an yone in the
engine bonn et's range of mo vement. #
Do not open or close the bonn etifth ere
is a person in the bonn et's range of
mo vement. &
WARNING Risk of injury fromtouching
components under voltage
The ignition sy stem and the fuel injection sys‐
te m wo rkunder high voltage. You could
re ceive an electric shoc k. #
Neverto uch components of the ignition
sy stem or the fuel injection sy stem
when the ignition is switched on. The
following are examples of live components:
R ignition coils
R spark plug connec tors
R injectors &
WARNING Risk of burn s from hot com‐
ponent parts in the engine compartment
Cer tain component pa rts in the engine com‐
partment can be very hot, e.g. the engine, the
cooler and pa rts of theex haust sy stem. #
Allow the engine tocool down and only
to uch component parts desc ribed in the
fo llowing. *
NO
TEDama getobonn etor windscreen
wipers when opening the bonn et If
th e windscreen wipers ha vebeen folded
back from the windscreen when the bonn etis
opened, the windscreen wipers or the bonn et
may be dama ged. #
Ensure that the windscreen wipers ha ve
not been folded back from the wind‐
screen. Opening
the bonnet #
Pull handle 1torelease the bonn et. Maintenance and care
221

#
Reach into thega p, push le ver2 ofthe bon‐
net catch tothe left and lift the bonn et.
When the bonn ethas opened around 40 cm,
it will be automatically opened and held by
th ega s pressure spring dampers.
Closing the bonnet &
WARNING Risk offire due toflammable
materials in the engine compartment or
on theex haust sy stem
Flammable materials may ignite. #
Ensure that there are no flammable
ex tern al materials in the engine com‐
partment or on theex haust sy stem
af te r maintenance workhas been car‐
ri ed out. *
NO
TEDama getothe bonn etdue to
pressing it closed manually Pushing
the bonn etclosed wi thyour hands
could damage it. #
Toclose the bonn et, let it drop from the
specified height. #
Lowe rth e bonn etand let it fall from a height
of appr oximately 30 cm, applying a little force
as you let it go. #
Ifth e bonn etremains slightly open, open it
again and let it fall, applying slightly more
fo rc e as you let it go, until it engages. Engine oil
Checking engine oil le
vel with on-board com‐
puter (engine without oil dipst ick)
Re quirements:
R The engine oil le vel is de term ined during driv‐
ing.
R The engine is at normal operating temp era‐
ture.
R The vehicle is le vel during the measuring
process.
R The bonn etis not open.
Depending on the driving profile, the oil le vel can
be displa yed only af ter a driving time of up to
30 minutes and only when the ignition is
switched on.
On-board computer:
4 Service 5
Engine oil level
One of thefo llowing messa ges appears on
th e display of the on-boa rdcompu ter:
Engine oil level Measurement in progress... #
Measurement of the oil le vel not yet possible.
Re peat thequ ery af ter driving for a maximum
of 30 minutes.
Engine oil level OK
The bar for displaying the oil le vel on the display
is green and is between "min" and "max". #
Do not top up oil. The engine oil le vel is cor‐
re ct.
Engine oil level Warm up engine #
Warm upthe engine tooperating temp era‐
ture.
Engine oil level Correct measurement only if vehi-
cle is on level ground #
Park theve hicle on a le vel sur face.
Engine oil level Add 1,0 l
The bar for displaying the oil le vel on the display
is orange and is below "min".
The oil le vel is too lo w. #
Add 1 l of engine oil (/ page 224).
Engine oil level Reduce oil level
The bar for displaying the oil le vel on the display
is orange and is abo ve"max".
The oil le vel is too high. 222
Maintenance and care

#
Siphon off any excess engine oil that has
been added. Todo so, consult a qualified spe‐
cialist workshop.
For engine oil level turn on ignition #
Switch the ignition on tocheck the engine oil
le ve l.
Engine oil level System inoperative
The fill le vel sensor is defective or not plugged in. #
Have the oil le vel display checked at a quali‐
fi ed specialist workshop.
Engine oil level System currently unavail. #
Close the bonn et.
Checking engine oil le vel with on-board com‐
puter (engine with oil dipst ick)
Re quirements:
R The vehicle is le vel during the measuring
process.
R The engine is switched off at normal operat‐
ingtemp erature.
R Awa iting period of five minutes is obser ved.
R The ignition is switched on.
To check the engine oil le vel with the on-board
computer, the engine must ha veafill le vel sen‐
sor. If not, the engine oil le vel can be checked
only with the oil dipstick (/ page 223).
On-board computer: 4 Service 5
Engine oil level
The following messa ges may appear on the
di splay of the on-boa rdcompu ter:
Engine oil level OK #
Do not top up oil.
Engine oil level Add 1,0 l #
Addth e specified quantity of oil
(/ page 224). #
Repeat the engine oil measurement af ter a
fe w minutes.
Engine oil level Reduce oil level
The oil le vel is too high. #
Siphon off any excess engine oil that has
been added. Todo so, consult a qualified spe‐
cialist workshop.
For engine oil level turn on ignition #
Switch on the ignition.
Waiting period for engine oil level not observed #
Ifth e engine is at normal operating temp era‐
ture, repeat the engine oil measurement af ter
appr oximately five minutes. #
Ifth e engine is not at normal operating tem‐
perature, repeat the engine oil measurement
af te r appro ximately 30 minutes.
Engine oil level Not with the engine running #
Switch off the engine and, when it is at nor‐
mal operating temp erature, wait appr ox‐
imately five minutes before measu ring the
engine oil le vel.
Engine oil level System inoperative
The engine oil le vel measurement is malfunction‐
ing. #
Check the oil le vel with the oil dipstick
(/ page 223). #
Have the oil le vel display checked at a quali‐
fi ed specialist workshop.
Checking the engine oil le vel with an oil dip‐
st ick &
WARNING Risk of burn s from hot com‐
ponent parts in the engine compartment
Cer tain component pa rts in the engine com‐
partment can be very hot, e.g. the engine, the
cooler and pa rts of theex haust sy stem. #
Allow the engine tocool down and only
to uch component parts desc ribed in the
fo llowing. The engine oil becomes dirty during operation,
loses
quality and also gradually loses volume.
Check the oil le velre gularly and top up the oil or
ha ve itch anged if necessar y.
Re gular lych eck thefluid le vel and the major
assemblies for leaks . Ifyou de tect fluid loss, for
ex ample, oil drops on theve hicle parking space,
consult a qualified specialist workshop as quickly
as possible. #
Only check the oil le vel when the engine is at
normal operating temp erature. Maintenance and care
223

Oil dipstick and engine oil
filler opening (e xample:
petrol engine) Oil dipstick and engine oil
filler opening (e xample:
diesel engine) #
Pull oil dipstick 1out of the dipstick tube. #
Wipe the oil dipstick 1using a lint-free
clo th. #
Insert the oil dipstick 1back into the guide
tube as far as it will go and pull it out again.
If th e le vel is between MIN mark 3and MAX
mark 2,the oil le vel is adequate. #
Ifth e oil le vel has dropped toor below mini‐
mum mark 3, open cap 4and top up the
engine oil (/ page 224).
The dif fere nce in quantity between mar ks2 and
3 depends on the engine:
R Diesel engines, about 2 l
R Petrol engines about 1.5 litres To
pping up the engine oil &
WARNING Risk offire and injury from
engine oil
If engine oil comes into con tact with hot com‐
ponent parts in the engine compartment, it
may ignite. #
Make sure that no engine oil is spilled
next tothefiller opening. #
Allow the engine tocool off and thor‐
oughly clean the engine oil from compo‐
nent parts before starting theve hicle. &
WARNING Risk of burn s from hot com‐
ponent parts in the engine compartment
Cer tain component pa rts in the engine com‐
partment can be very hot, e.g. the engine, the
cooler and pa rts of theex haust sy stem. #
Allow the engine tocool down and only
to uch component parts desc ribed in the
fo llowing. *
NO
TEDama gecaused bytopping up too
much engine oil To
o much engine oil can damage the engine
or the catalytic con verter. #
Have excess engine oil remo ved at a
qu alified specialist workshop. *
NO
TEEngine damage due touse of addi‐
tives in the engine oil The use of additional additives in
the engine
oil can damage the engine. #
Do not use any additional additives in
the engine oil. +
ENVIRONMEN
TALNO TEEnvironmental
damage due tohydraulic fluid le vel spill‐
ages while topping up If
fluid spills on tosoil, the environment will be
damaged. #
Make sure that no fluid spills while top‐
ping up. 224
Maintenance and care

Example: engine oil
filler opening #
Obser vethe information rega rding appr oved
engine oil under "Operating fluids and capaci‐
ties" (/ page273). #
Unscr ewand remo vethe cap 1. #
Top up engine oil. #
Fitthe cap 1onthefiller opening and
tigh ten.
When doing so, make su rethat the cap
engages cor rectly. #
If present, check the oil le vel using the oil dip‐
st ick (/ page 223). #
Inthe case of vehicles without an oil dipstic k,
ch eck the oil le vel with the on-board com‐
puter af terth e next journey (/ page 222).
It is necessary torunth e engine for an extended
pe riod af ter each oil top up tocor rectly de tect
th e oil le vel. Fill le velch anges during oil top ups
may not be immediately visible. Depending on the
driving profile, the new oil le vel can only be dis‐
pla yed af ter a driving time of up to60 minutes.
If necessa ry, only top up thequ antity of oil shown
in the instrument clus ter display and check the
oil le vel again af terth e next journe y. Checking/topping up
the coolant &
WARNING Risk offire ‑ and inju ryfrom
antifreeze
If antifreeze comes into contact with hot com‐
ponent parts in the engine compartment, it
may ignite. #
Allow the engine tocool down before
yo uto p up the antifreeze. #
Make sure that no antifreeze spills out
next tothefiller opening. #
Thoroughly clean the antifreeze from
component parts before starting the
ve hicle. &
WARNING Risk of scalding from hot
coolant
If yo u open the cap, you could be scalded. #
Letthe mo tor cool down before opening
th e cap. #
When opening the cap, wear pr otective
gl ove s and saf etygl asses. #
Open the cap slowly torelease pres‐
sure. Only
check and top up the coolant le vel when the
ve hicle is stationary on a le vel sur face and the
engine has cooled down. The coolant temp era‐
ture must be below 50°C. &
WARNING Risk of burn s from hot com‐
ponent parts in the engine compartment
Cer tain component pa rts in the engine com‐
partment can be very hot, e.g. the engine, the
cooler and pa rts of theex haust sy stem. #
Allow the engine tocool down and only
to uch component parts desc ribed in the
fo llowing. Coolant con
tains glyc ol and is therefore poison‐
ous. #
Obser vethe information under "Operating flu‐
ids and capacities" (/ page274).
* NO
TEPaint wo rkdamage due tocoolant If coolant
gets on painted sur faces, the paint‐
wo rkcan be damaged. #
Add coolant carefully. #
Remo vespilled coolant. Re
gular lych eck the engine cooling sy stem and
th e heating sy stem for leaks . Ifthere is a loss of
coolant, ha vethe cause de term ined and rectified
in a qualified specialist workshop without dela y. Maintenance and care
225