2021 MERCEDES-BENZ V-CLASS MPV warning

Example: cap and coolant
expansion reser voir
Checking the coolant le vel #
Slowly turn the cap 1ofthe coolant expan‐
sion reser voir2 half a turn anti-clockwise
and allow overpressure toescape. #
Turn cap 1further and remo veit.
The coolant le vel is cor rect in thefo llowing cases:
R uptomar ker bar 3when the engine is cold
R ifth e engine is warm, up to1.5 cm over
mar ker bar 3
To pping up the coolant
Only use coolant appr ovedfo r Mercedes-Benz to
avo id damaging the engine cooling sy stem. #
Refe rto the information on coolant
(/ page 274). #
Refill th e coolant up tothe mar ker bar 3in
th efiller opening of the coolant expansion
re ser voir2. #
Replace cap 1and tighten in a clockwise
direction. #
Start the engine. #
Set thete mp erature in theve hicle interior to
th e maximum output on the cont rol panel of
th e climate cont rol. #
After about five minutes, switch off the
engine again and allow it tocool down. #
Che ckthe coolant le vel again and top up the
coolant if necessar y. Fi
lling up the windscreen washer sy stem &
WARNING Risk offire and injury from
windscreen washer concentrate
Wi ndscreen washer concentrate is highly
fl ammable. #
Avoid fire , naked flames, smoking and
th e creation of spar kswhen using wind‐
screen washer concentrate. &
WARNING Risk of burn s from hot com‐
ponent parts in the engine compartment
Cer tain component pa rts in the engine com‐
partment can be very hot, e.g. the engine, the
cooler and pa rts of theex haust sy stem. #
Allow the engine tocool down and only
to uch component parts desc ribed in the
fo llowing. *
NO
TEDama getotheex terior lighting
due tounsuitable windsc reen washer
fl uid Uns
uitable windsc reen washer fluids may
damage the plastic sur face of theex terior
lighting. #
Only use windscreen washer fluids that
are also suitable for use on plast ic sur‐
fa ces, e.g. MB SummerFit or MB Winter‐
Fit. To
pping up the washer fluid Wa
sher fluid reser voir (e xamp le) #
Obser vethe no tes on windshield cleaning
agents (/ page275). 226
Maintenance and care

#
Pull cap 1upwards bytheta b. #
Top up thewa sher fluid. #
Push cap 1onto thefiller opening until it
audibly engages. Cleaning and care
Note
s onwashing theve hicle in an automatic
car wash &
WARNING Risk of an accident due to
re duced braking po wer af terwa shing the
ve hicle
Braking ef ficiency is reduced af terwa shing
th eve hicle. #
Afterth eve hicle has been washed,
brake carefully while paying attention to
th e traf fic conditions until braking
po we r has been fully restored. *
NO
TEDama getotheve hicle due toauto‐
matic braking When
thefo llowing functions are activated,
th eve hicle brakes automatically in cer tain sit‐
uations:
R Active Brake Assi st
R Active Dis tance Assi stDISTRONIC
R HOLD function
To avo id damage totheve hicle, deactivate
th ese sy stems in thefo llowing or similar sit‐
uations: #
when towing #
in a car wash *
NO
TEDama gedue tounsuitable car
wa sh #
Before driving into a car wash make
sure that the car wash is suitable forthe
ve hicle dimensions. #
Ensure there is suf ficient ground clear‐
ance between the underbody and the
guide rails of the car wash. #
Ensure that the clearance width of the
car wash, in particular the width of the
guide rails, is suf ficient. To
avo id damage to yourvehicle, obser vethefo l‐
lowing before using an automatic car wash:
R Active Brake Assi stis deactivated.
R Active Dis tance Assi stDISTRONIC is deacti va‐
te d.
R the HOLD function is switched off.
R the side windo wsand roof are comple tely
closed.
R the outside mir rors are folded in and an addi‐
tional antenna is remo ved, if present.
R the climate cont rol blo wer is switched off.
R the windscreen wiper switch is in position 005A.
If th eve hicle is very dirty, wash off excess dirt
before cleaning theve hicle in an automatic car
wa sh.
Af ter leaving the car wash, pay attention tothe
fo llowing:
R the outside mir rors are fully folded out again
and an additional antenna is mounte d again.
R waxre sidues on the windscreen and wiper
ru bbers are remo vedto preve nt smearing and
re duce wiper noise.
Re mo ve wa xre sidues from the camera lens in
ve hicles with a reve rsing camera (/ page 229). Note
s on use of a high-p ressure cleaner &
WARNING Risk of an accident when
using high-pressu recleaners wi thround-
spr aynozzles
The water jet can cause extern ally invisible
damage.
Components damaged in this wa y may unex‐
pec tedly fail. #
Do not use a high-pressure cleaner with
round-spr aynozzles. #
Have damaged tyres or chassis parts
re placed immediatel y. *
NO
TEDama getocomponent pa rts due
to improper high-pressure cleaning Components can be damaged if
the dis tance
of the high-pressure nozzle is too small. #
Maintain a minimum dis tance of about
30 cm between the high-pressure noz‐
zle and car parts. Maintenance and care
227

R
Do not af fix st icke rs,fi lms or similar.
R Remo vedirt as soon as possible.
Matt finish
R Only use care products appr ovedfor
Mercedes-Benz.
R Do not polish theve hicle and light-alloy
wheels.
R Use only automatic car washes that meet cur‐
re nt tech nological standards.
R Do not use a wash program that ends with a
hot wax treatment in au tomatic car washes.
R Do not use paint cleaners, buf fing or polish‐
ing products, or gloss preser vers, e.g. wax.
R Always ha vepaintwork repairs car ried out at
a qu alified specialist workshop. Note
s onthe care of vehicle parts &
WARNING Risk of injury if unsuitable
climbing aids are used
In theeve ntthat you use openings in the
bodywork or attachments as steps, you
could:
R Slip and/or fall.
R Damage theve hicle and thus slip and fall. #
Always use non-slip, stable climbing
aids, e.g. a suitable ladder. &
WARNING Risk of entrapment if the
windscreen wipers are swit ched on while
th e windscreen is being cleaned
If th e windscreen wipers are set in motion
while you are cleaning the windscreen or
wiper blades, you can be trapped bythe wiper
arm. #
Always switch off the windscreen wip‐
ers and the ignition before cleaning the
windscreen or wiper blades. &
WARNING Risk of burn s fromtheta ilpipe
and tailpipe trims
The exhaust tailpipe and tailpipe trims can
become very hot. If you come into con tact
wi th th ese parts of theve hicle, you could
burn yourself. #
Always be particularly careful around
th eta ilpipe and theta ilpipe trims and supervise
children especially close lyin
th is area. #
Allow vehicle parts tocool down before
to uching them. *
NO
TEDama gecaused bythe use of
openings in the bodywork or de tach able
part as a step Using
the lo wer guide of the sliding door (car‐
ri age) as a step can damage the trim and/or
mechanism of the sliding door. #
Do not use the guide of the sliding door
(car riage) as a step. %
Information on suitable cleaning agents or
cleaning clo
ths can be obtained from a quali‐
fi ed specialist workshop.
To prev ent damage totheve hicle, obser vethe
no tesfo r cleaning and care of thefo llowing car
parts:
Wheels and rims
R Use water and acid-free alloy wheel cleaner.
R Do not use acidic alloy wheel cleaners to
re mo vebrake dust. Otherwise, wheel bolts
and brake components could be damaged.
R Toavo id cor rosion of brake discs and brake‐
pads, drive for a few minutes af ter cleaning
before parking theve hicle. The brake discs
and brakepads warm up and dry out.
Wi ndo ws
R Clean the windo wsinside and outside with a
damp clo thand with a cleaning agent recom‐
mended for Mercedes-Benz.
R Do not use dry clo ths, abrasive cleaning
agents or cleaners containing sol vents to
clean the inside of windo ws.
Wi per blades
R With th e wiper arms folded away, clean the
wiper blades with a damp clo th
( / page 116).
R Do not clean the wiper blades too of ten.
Ex terior lighting
R Clean the lenses with a wet sponge and mild
cleaning agent, forex ample, car shampoo.
R Onlyuse cleaning agents or clo ths suitable
fo r plast ic covers. Maintenance and care
229

Sensors
R Clean the sensors in the front and rear bump‐
ers with a soft clo thand car shampoo
(/ page 153).
R When usi ng a high-p ressure cleaner, keep a
minimum dis tance of 30 cm.
Re versing camera and 360° Camera
R Open the camera co ver with the multimedia
sy stem (/ page169).
R Use clean water and a soft clo thtoclean the
came ralens.
R Do not use a high-pressure cleaner.
Sliding door
R Remo vefore ign objects from the vicinity of
th e contact plates and contact pins of the
sliding door.
R Clean the contact plates and contact pins
with a mild cleaning agent and a soft clo th.
R Do not oil or grease the contact plates and
th e contact pins.
Ta ilpipes
R Clean with a cleaning agent recommended for
Mercedes-Benz, especially in the winter and
af te rwa shing theve hicle.
R Do not use acidic cleaning agents.
Tr ailer hitch
R Obse rveth e no tes on care in the trailer hitch
manufacturer's operating instructions.
R Do not clean the ball neck with a high-pres‐
sure cleaner or solvent.
R Remo vetraces of rust on the ball, forex am‐
ple, with a wire brush.
R Remo vedirt with a lint-free clo th.
R After cleaning, lightly oil or grease the ball
head.
% Before using trailers with anti-swer
vecou‐
pling, no tethe manufacturer's Operator's
Manual. Note
s on interior care &
WARNING Risk of injury from plastic
parts breaking off af terth e use of sol‐
ve nt-based care products
Ca reand cleaning products con taining sol‐
ve nts can cause su rfaces in the cockpit to
become porous. When the airbags are
deplo yed, plastic parts may break away. #
Do not use any care or cleaning prod‐
ucts containing sol vents toclean the
cockpit. &
WARNING Risk of injury or death from
bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts totear
or fail in an accident. #
Never blea chor dye seat belts. To
prev ent damage totheve hicle, obser vethe
fo llowing no tesfo r cleaning and care:
Seat belts
R Clean with luk ewarmsoapy water.
R Do not use chemical cleaning agents.
R No he atingover 80°C or drying in direct sun‐
light.
Lens of the instrument clus ter
R Clean the sur faces carefully wi tha cotton or
mic rofibre clo thand acr ylic glass care prod‐
ucts.
R Do not use any other agents.
Display R Switch off the display and let it cool down.
R Clean the sur face carefully with a microfibre
clo thand a suitable display cleaning product
(TF T-LC D).
R Do not use any other agents.
Digital rearview mir ror
R Clean the mir rorgl ass with a clo thmois tened
wi th glass cleaner.
R Clean the light sensors of the inside rearview
mir ror with a dry cotton clo th.
R Do not spr aytheglass cleaner on the mir ror
gl ass.
R Do not use any other agents.
Plastic trim R Clean with a damp microfibre clo th.
R Ifve ry dirty: use a cleaning product recom‐
mended for Mercedes-Benz.
R Do not af fix st icke rs,fi lms or similar.
R Do not allow tocome into contact wi thcos‐
metics, insect repellent and sun creams. 230
Maintenance and care

Emer
gency Re
moving the saf etyve st The saf
etyve st is located in the door stowage
compartment in the driver's door. #
Take the saf etyve st out of the door stowage
compartment.
% Saf
etyve sts can also be stored in the door
stow age compartment of the co-driver's
door. 1
Maximum number of washes
2 Maximum wash temp erature
3 Do not bleach
4 Do not iron
5 Do not tumble dry
6 Do not dr y-clean
7 This is a class 2 vest
The saf etyve st only fulfils the legally required
st andards if it is the cor rect size and is com‐
ple tely closed.
Re place the saf etyve st inthefo llowing cases:
R if damaged or if there flex strips are dirty
R ifth e maximum permitted number of washes
is exc eeded
R ifth e saf etyve st's fluorescence has faded Wa
rning triangle Re
moving the warning triangle
The warning triangle is located in thestow age
compartment in the driver's door. #
Take warning triangle out of thestow age com‐
partment. Setting up
thewa rning triangle #
Fold side reflectors 1upwards toform a tri‐
angle and lock them at theto p using upper
press-stud 2. #
Foldstand 3down and out tothe side.
% When using
thewa rning triangle you must
obse rveth e legal requ irements forth e coun‐
try in which you are cur rently driving. Re
moving the firs t-aid kit (soft sided) The
firs t-aid kit (soft sided) is located in thestow‐
age compartment in the co-driver door. #
Remo vefirs t-aid (soft sided) kit from the
stow age compartment.
Check theex piry date on thefirs t-aid kit (soft
sided) at least once a year. Replace any expired
or missing con tents.
Obser vethe legal requ irements of the count ryin
which you are cur rently driving. Re
moving the fire extinguisher &
WARNING Risk of accident due toan
incor rectly secu redfire extinguisher in
th e driver's foot we ll
A fire extinguisher may impede pedal tr avel or
block a depressed pedal.
This jeopardises the operating and road
saf ety of theve hicle.
The fire extinguisher can be flung around and
injure the driver or other vehicle occupants. #
Alwaysst ore and secure thefire extin‐
guisher in the brac ket. #
Do not remo vethefire extinguisher
while driving. 232
Breakdown assi stance

R
Time of the accident
R Language setting on the multimedia sy stem
Fo r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R The cur rent vehicle position can be called up
R Avo ice connection totheve hicle occupants
can be es tablished
% Fo
rRu ssia: various functions, e.g. receiving
traf fic information, cannot be used for up to
two hou rsafte r sending an emergency call. Fu
nction of the emer gency call sy stem self-
diagnosis (Russia) Yo
ur car verifies the operability of the emer gency
call sy stem each time the ignition is ON.
In theeve nt of a sy stem malfunction, you will be
informed bythefo llowing signals:
R The SOS NOT READY message inthe instru‐
ment clus ter or there dSOS NOT READY mes‐
sage on the displa y,ifav ailable
R The flashing indicator lamp in theove rhead
cont rol panel
Please, make sure, that during 30 seconds af ter
switching ignition ON there d indicator SOS NOT
READY inthe upper right corner of the multime‐
dia display is switched OFF, this means the emer‐
ge ncy call sy stem passed diagnostics success‐
fully. St
arting/ending ERA-GLONASS test mode
(Russia) Re
quirements:
R The star ter battery has suf ficient charge.
R The ignition is switched on.
R The vehicle has been stationary for at least
one minute. #
Tostart thete st mode: press and hold the
0076 button on the multifunction steering
wheel or the0052 button on theove rhead
cont rol panel for at least five seconds.
Te st mode is star ted and ended automatically
af te r completion of the speech test. #
Tosto pte st mode manuall y:switch off the
ignition or press the0052 button on theov er‐
head contro l panelfor at least five seconds.
The test mode is ended. Flat tyre
Note
s onflat tyres &
WARNING Risk of accident due toaflat
tyre
A flat tyre strongly impairs theve hicle's driv‐
ing characteristics, as well as its steering and
braking characteristics. #
Do not drive with a flat tyre. #
Replace theflat tyre with the spare
wheel. Alternatively, consult a qualified
specialist workshop. Yo
u will find a sticke r with the Mercedes-Benz
Service24h telephone number on the B-pillar on
th e driver's side, forex ample.
Fo rve hicles with a spare wheel, information in
th eeve nt of a flat tyre can be found under
"Wheels and tyres" (/ page 256). Battery
Note
s onthest ar ter battery Wo
rkon the batter y,e.g. removing or ins talling,
requ ires specialist know ledge andthe use of spe‐
cial tools. Therefore, alw ays ha vewo rkon the
battery car ried out at a qualified specialist work‐
shop. &
WARNING Risk of an accident due to
wo rkcar ried out incor rectly on the bat‐
te ry
Wo rkcar ried out incor rectly on the battery
can, forex ample, lead toa short circuit. This
can restrict functions releva nt for saf ety sys‐
te ms and impair the operating saf ety of your
ve hicle.
Yo u could lose control of theve hicle in the
fo llowing situations in particular:
R when braking
R intheeve nt of ab rupt steering manoeu‐
vres and/or when theve hicle's speed is
not adap tedto thero ad conditions #
Intheeve nt of a sho rtcircuit or a simi‐
lar incident, contact a qualified special‐
ist workshop immediately. #
Do not drive on. #
Always ha vewo rkon the battery car ried
out at a qualified specialist workshop. Breakdown assis
tance 235

R
Further information on ABS (/ page154)
R Further information on ESP ®
(/ page 154)
Fo r saf etyre asons, Mercedes-Benz recommends
th at you only use bat teries that ha vebeen tested
and appr oved foryo ur vehicle byMercedes-Benz.
These batteries pr ovide inc reased impact pr otec‐
tion toprev ent vehicle occupants from suf fering
acid bu rns should the battery be damaged in an
accident. &
WARNING Risk ofexplosion due toelec‐
tros tatic charge
Electros tatic charge can igni tethe highly
ex plosive gas mixture in the batter y. #
Todischar geany electrostatic charge
th at may ha vebuilt up, touch the me tal
ve hicle body before handling the bat‐
te ry. The highly
flammable gas mixture is created while
th e battery is charging and when jump-s tarting.
Make sure that nei ther you nor the battery is
electros tatically charge d.
Elect rostatic charge can occur in thefo llowing
cases, forex ample:
R You are wearing synthetic clo thing.
R There is friction between your clo thing and
th e seat.
R You drag or push the battery across a carpet
or other synthetic materials.
R Youru bth e battery with clo ths or towe ls. &
WARNING Danger of chemical burns
from the battery acid
Battery acid is caustic. #
Avoid contact with the skin, eyes or
clo thing. #
Do not lean overth e batter y. #
Do not inhale battery gases. #
Keep children away from the batter y. #
Immedia tely rinse battery acid off thor‐
oughly with plenty of clean water and
seek medical attention immediately. +
ENVIRONMENTAL
NOTEEnvironmental
damage due toimproper disposal of bat‐
te ries Batteries contain pollutants. It is
illegal todispose of them with the household
ru bbish. #
Dispose of batteries in an
environmen tally responsible manner.
Ta ke dischar ged batteries toaqu alified
specialist workshop or toa collection
point for used batteries. Obser
vethe saf ety no tes and pr otective meas‐
ures when handling batteries. Risk of
explosion Fire, naked
flames and smoking are
prohibited when handling the batter y.
Av oid creating spar ks. Electrolyte
or battery acid is cor ro‐
sive. Avoid contact with the skin, eyes
and clo thing. Wear suitable pr otective
clo thing, in particular glove s, an apron
and a saf ety mas k.Immedia tely rinse
electrolyte acid splashes off wi th
clean water.If necessar y,seek medi‐
cal advice. We
areye pr otection. Ke
ep children at a safe dis tance. Obser
vethese Operating Instructions. 236
Breakdown assis tance

Obser
vethefo llowing no tes:
R Recharge the battery more frequently in the
fo llowing cases:
- You predominantly drive short dis tances.
- You predominantly drive at low outside
te mp eratures.
- You lea vetheve hicle par kedfo r a lengt hy
period.
In order forth e batteries toachie vetheir max‐
imum possible service life, they must alw ays
be suf ficiently charge d.
R Consult a qualified specialist workshop if you
wish tolea veyour vehicle par ked up for a
long period of time.
R When you park theve hicle, remo vetheke y if
yo u do not require any elect rical consumers.
The vehicle will then use very little energy,
th us conserving bat tery powe r.
R Ifyo ur vehicle requ ires jump-s tarting, or if you
wish toprov ide jump-s tarting assis tance to
ano ther vehicle, only use the jump-s tart con‐
nection point in the engine compartment
(/ page 237).
Installation locations
Yo ur vehicle may be equipped with thefo llowing
two batteries located in the seat base of the
ri ght-hand front seat, depending on the equip‐
ment version:
R Starter battery
R Suppo rtbattery St
arting assistance and charging the12 V
battery &
WARNING Risk ofexplosion from a fro‐
zen battery
A dischar ged battery may freeze at temp era‐
tures slightly abo veor below freezing point.
During starting assis tance or battery charg‐
ing, battery gas can be released. #
Always allow a battery tothaw before
ch arging it or per form ing starting assis‐
ta nce. If
th ewa rning/indicator lamps do not light up in
th e instrument clus ter at temp eratures around or
below freezing, it is highly probable that the dis‐
ch arge d battery has frozen. In
this case, obser vethefo llowing points:
R do not give theve hicle starting assis tance or
ch arge the battery
R the service life of a battery that has been
th awe d may be reduced drastically
R thest arting behaviour may de teriorate, par‐
ticularly at low temp eratures
R it is recommended that you ha veath awed
battery checked at a qualified specialist work‐
shop &
WARNING Risk ofexplosion during
ch arging process and starting assis tance
During thech arging process and starting
assis tance, the battery may release an explo‐
sive gas mixture. #
Avoid fire , naked flames, creating
spar ksand smoking. #
Make sure there is suf ficient ventilation. #
Do not lean over a batter y. &
WARNING Danger of chemical burns
from the battery acid
Battery acid is caustic. #
Avoid contact with the skin, eyes or
clo thing. #
Do not lean overth e batter y. #
Do not inhale battery gases. #
Keep children away from the batter y. #
Immedia tely rinse battery acid off thor‐
oughly with plenty of clean water and
seek medical attention immediately. St
arting assistance
* NO
TEDama gecaused bynume rous or
ex tended attempts tostart the engine Nume
rous or extended attempts tostart the
engine may damage the catalytic con verter
due tonon-combu sted fuel. #
Avoid numerous and extended attem pts
to start the engine. Do not use a
rapid charging device tostart the
ve hicle. If your vehicle's battery is dischar ged,
th e engine can be jump-s tarted from ano ther
ve hicle or from a donor battery using jump leads.
Fo rth is purpose, theve hicle has a jump-s tart
connection point in the engine compartment. Breakdown assis
tance 237