2021 MERCEDES-BENZ EQB SUV Owners Manual

Displa
Displa
ymessag
ym essag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Withou tstarting engine
again, consult workshop *I
tisn otpossibl etorestartthe driv esystemd uetoam alfunction. #
Do no tswitc ho.t he driv esystem; driv eontot he nearest quali/ed specialis tworks hop.
ô Reserve level Charg ehigh-
voltag ebattery *T
hecharge leve loft he high-voltag ebatter yhas dropped int othe reser verange. #
Cha rget he high-voltag ebatter y(/ pag e171).
#
12 Vb attery See Owner's
Manual *T
he driv esystemi so.a ndthec har geleve loft he 12 Vbatter yistoo lo w. #
Switc ho.e lectrical consume rsthat ar enotrequ ired. #
Driv ethe vehicle for3 0–60 minutes.
or #
Char gethev ehicleata chargin gstatio n( / pag e171).
If th em essag eappear swhile thev ehicleiss witched on, this indicates an on-boar delectrical system malfunction. #
Consult aquali/ed specialist workshop.
d
Malfunction *T
he driv esystemism alfunctioning .The output of your vehicle is restric ted. #
Consult aquali/ed specialist workshop. 374
374
Displ
aymessages and warning/indicator lamps

Displa
Displa
ymessag
ym essag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
d
Stop Switch engine off *T
he driv esystemism alfunctioning. #
Stop thev ehiclei mmediatel yinaccordance wit hthe tra1c conditions and swit cho. thed rive system. Do no tcon-
tinue driving. #
Do no ttow thev ehicle, stop towing if necessar y. #
Consult aquali/ed specialist workshop.
d
Malfunction Visit workshop *T
he driv esystemism alfunctioning. #
Consult aquali/ed specialis tworks hop.
High-voltag ebattery main-
tenance required urgently.
No star tinapprox. XXX km
(yello wdispla ymessage) *A
malfunction has occur redint he high-voltag ebatter y.
It will no lon gerbep ossible tostar tthe electric driv esystema Ter thed istance displa yedh as been co vered. #
Have then ecessar ymaintenance workon theh igh-voltag ebatter ycarried out at aquali/ed specialist workshop.
High-voltag ebattery main-
tenance required urgently.
No star tinapprox. XXX
km (red displa ymessage) *A
malfunction has occur redint he high-voltag ebatter y.
It will no lon gerbep ossible tostar tthe electric driv esystema Ter thed istance displa yedh as been co vered. #
Have then ecessar ymaintenance workon theh igh-voltag ebatter ycarried out immediatel yataquali/ed specialist
wo rkshop. Displ
aymessages and warning/indicator lamps
375
375

Displa
Displa
ymessag
ym essag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
High-voltag ebattery main-
tenance required urgently.
Withou tengine restart, con-
sult workshop *A
malfunction has occur redint he high-voltag ebatter y.
It will no lon gerbep ossible torestar tthe driv esystemo nce it has been switched o.. #
Do no tswitc ho.t he driv esystem; driv eontot he nearest quali/ed specialis tworks hop. V V
ehicle
ehicle Displa
Displa
ymessag
ym essag es P
es Possible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
d
Vehicl eisoperational
Switch off ignition before
exiting *Y
ou ar eleaving thev ehicleina ready-to-driv estate. #
Getout of thev ehicle, secure it againstrolling awayand take thek eywit hy ou. #
Ifyo udon otlea vethev ehicle, swit cho. thee lectrical consumers, e.g. thes eat heating. Otherwise, the1 2‑Vb at-
te ry ma ydischar geand startin gthe engine ma ybepossible onl ywitht he help of asecond batter y(jum pstart).
Head-up display currently
unavailable See Owner's
Manual *T
he head-u pdispl ayistemp oraril yunavailable. Possible causes:
R malfunction sinthe po wersupply
R signal inter fere nce #
Stop in accordance wit hthe tra1c conditions and swit chthev ehicleo .and on again. #
Ifth ed ispla ymessag estill appears, consult aquali/ed specialist workshop. 376 376
Displ
aymessages and warning/indicator lamps

Displa
Displa
ymessag
ym essag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Head-u pdisplay inoperative
*The head-u pdispl ayhas an internal er ror. #
Consult aquali/ed specialist workshop.
Ù
Steering malfunction
Increased physica leffort
See Owner's Manual *T
he po wersteering assistance is malfunctioning. &
W
WARNING
ARNING Risk of an accident due toaltered steering characteristics
If th ep ower assistance of thes teering fails partiall yorcomple tely,y ou will need touse mor eforce tostee r. #
If saf esteering is possible, driv eoncarefully. #
Visit or consult aquali/ed specialist workshop immediatel y. Ù
Steering malfunction Stop
immediately See Owner's
Manual *T
he steering is malfunctioning .Steering capability is signi/cantl yimp aired. &
W WARNING
ARNING Risk of accident if steering capability is impaired
If th es teering does no tfunction as intended, thev ehicle's operating saf etyisj eopardised. #
Pull overand stop thev ehicles afelyass oon as possible, paying attention toroad and tra1c conditions. Do
no tc ontinu edriving under an ycircums tances. #
Consult aquali/ed specialistwo rkshop. Active bonne
tmalfunction
See Owner's Manual *T
he activ ebonn et(pedest rian pr otection) is malfunctionin gorinoperativ eaTer having already been triggered. #
Consult aquali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
377
377

Displa
Displa
ymessag
ym essag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
C *A
tleast one door is open. #
Clos eall doors.
? *T
he bonn etis open. &
W
WARNING
ARNING Risk of accident due todriving wit hthe bonn etunloc ked
The bonne tmayope nand blo ckyour vie w. #
Neverrelease theb onne twhen driving. #
Befor eevery trip, ensur ethat thee ngine bonne tislocked. #
Stop thev ehiclei mmediatel yinaccordance wit hthe tra1c conditions. #
Clos ethe bonn et.
A *T
hetailgat eiso pen. #
Close thet ailgate.
Anti-theft alarm system
Malf unction *T
he anti-theT alar msystemism alfunctioning. #
Consult aquali/ed specialis tworks hop. 378 378
Displ
aymessages and warning/indicator lamps

Displa
Displa
ymessag
ym essag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
_
2nd seat row, left Not
locked *T
he leT-hand seat or thes eat backrest in thes econd rowofs eats is no tengaged. #
Foldthec orresponding seat backres tbacku ntil it engages and push ther ow of seats bac k(/ pag e108). #
Mak esuret hat thes eat is engaged (/ page108).
_
2nd seat row, right Not
locked *T
heright-hand sea torthe seat backrest in thes econd rowofs eats is no tengaged. #
Foldthec orresponding seat backres tbacku ntil it engages and push ther ow of seats bac k(/ pag e108). #
Mak esuret hat thes eat is engaged (/ page108).
¥
Top up washer fluid *T
hewasher 0uid le velint hewasher 0uid reser voir has dropped belo wthe minimum. #
Topupt hewasher 0uid (/ page304).
Wiper malfunctioning *The windscreen wiper is malfunctioning. #
Restar tthe vehicle.
If th ed ispla ymessag estill appears: #
Consult aquali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
379
379

T
T
r
ransmission
ansmission Displa
Displa
ymessag
ym essag es P
es Possibl ecauses/conseq
ossibl ecauses/conseq uences and
uences andM
MSolutions
Solutions
Only select Park (P )when
vehicl eisstationary *I
tisp ossibl etoselect thep arkp osition jonlyift hevehicle is stationar y. #
Depress theb rake pedal tostop. #
ShiT thet ransmission topar kposition jwhen thev ehicleiss tationar y.
Apply brake to deselect
Park (P )posit ion *Y
ou ha veattem pted toshiT thet ransmission out of par kposition jand int oanother transmission position. #
Depress theb rake pedal. #
Select transmission position h,kor neutral i.
To shift out of PorN,
depress brake and start
engine *Y
ou ha veattem pted toshiT thet ransmission out of par kposition jor neutral iand int oanother transmission posi-
tion. #
Depress theb rake pedal. #
Startt he vehicle. #
Chang ethe transmission position.
Appl ybrake to select DorR
*You ha veattem pted toselect transmission position hork. #
Depress theb rake pedal. #
Select transmission position hork.
Apply brake to select R *You ha veattem pted toselect transmission position k. #
Depress theb rake pedal. 380 380
Displa
ymessages and warning/indicator lamps

Displa
Displa
ymessag
ym essag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Select transmission position k.
Riskofv ehicle rolling
Driver door open and trans-
missio nnot in P *T
he driver's door is no tfully closed and transmission position h,kor neutral iis selected.
The vehicle ma yroll awa y. #
Select pa rkposition jwhen switching o. thev ehicle.
Np ermanently active Risk
of vehicl erolling *W
hilethev ehicleisr olling or while youa redriving, neutral ihas been engaged. #
Depress theb rake pedal tostop. #
ShiT thet ransmission topar kposition jwhen thev ehicleiss tationar y. #
Tocontinu edriving ,select transmissio nposition hork.
Withou tchanging gear,
consult workshop *T
he transmission is malfunctioning .Itisnolongerp ossible tochang ethe transmission position. #
If transmission position his selected, consult aquali/ed specialist workshop and do no tchang ethe transmission
position. #
Fora llot her transmission positions, par kthe vehicle safel y. #
Consult aquali/ed specialist workshop.
Reversing not poss. Con-
sult workshop *T
he transmission is malfunctioning .Itisnotpossibl etoselect transmission position k. #
Consult aquali/ed specialis tworks hop.
Transmission Malfunction
Stop *T
he transmission is malfunctioning .The transmission shiTs toneutral iautomaticall y. #
Stop thev ehiclei mmediatel yinaccordance wit hthe tra1c conditions. Displa
ymessages and warning/indicator lamps
381 381