2021 MERCEDES-BENZ EQB SUV Owners Manual

Openin
gand closing t
Openin gand closing t he bonnet
he bonnet &
W
WARNING
ARNING Risk of accident due todriving
wit hthe bonn etunloc ked
The bonne tmayope nand blo ckyour vie w. #
Neverrelease theb onne twhen driving. #
Befor eevery trip, ensur ethat thee ngine
bonne tislocked. &
W
WARNING
ARNING Risk of accident and inju ry
when opening and closin gthe bonn et
The bonne tmaysuddenl ydropi ntot he end
position.
Ther eisar isk of injur yfor an yone in the
engine bonnet's rang eofm ovement. #
Do no topen or close theb onne tifthere
is ap erson in theb onnet's rang eof
mo vement. &
W WARNING
ARNING Risk of injur ydue tooverheated
ve hicle
If yo uo pen theb onne tintheevent of an over-
heated vehicle or /r einthe engine compart-
ment ,the following situations ma yoccur:
R Youm aycome int ocontact wit hhotgases.
R Youm aycome int ocontact wit hother
escapin ghotoperatin g0uids. #
Inthee vent of overheating or /r einthe
engine compartment, keep theb onnet
closed and call the/ reservice. #
Allo wthe overheated vehicle tocool
down /r stifyo un eed toopen theb on-
net. &
W
WARNING
ARNING Risk of injur ydue tomoving
parts
Components in thee ngine compartment may
continue torunors tart unexpectedl yeven
when thed rive system is switched o.. Obser
vethef ollowing if youm ust open the
bonnet: #
Switc ho.t hevehicle. #
Nevertouc hthe danger zone ssurro und-
ing moving components, e.g. ther otation
area of thef an. #
Remo vejewe ller yand watches. #
Keep items of clo thing and hair away
from moving pa rts. &
W
WARNING
ARNING Risk of burns from ho tcompo-
nents in thee ngine compartment
Cer tain components in thee ngine compart-
ment can be very hot, e.g .the driv esystem
and thec ooler. #
Allo wthe driv esystemtoc ool down and
to uc ho nlyt he components desc ribed
belo w. 302
302
Maintenance and care

&
W
W ARNI NG
ARNI NGRisk of injur yfromu sing the
windscreen wiper swhen theb onne tis
open
If th ew indscreen wiper sstart moving when
th eb onne tisopen, youc ould be trapped by
th ew iper linkage. #
Alwayss witc ho.the windscreen wipe rs
and thev ehicle/ rsti fy ou need toopen
th eb onnet. Opening t
Opening t
he bonnet
he bonnet #
Torelease theb onnet, pull on handle 1. #
Push yello wh andle 1ontheb onne tcatc hto
th el eT as farasitw ill go (palm down wards).
LiT theb onne tuntil it is automaticall yraised
by thep neumatic spring.
Closing t
Closing t he bonnet
he bonnet #
Lowe rthe bonn etand le titdropf romah eight
of appr oximatel y20c m. Maintenance and care
303
303

#
Ifth eb onne tcan still be liTed slightl y,open
th eb onne tagain and close it wit halittle force
until it engages cor rectl y. Chec
Chec
king t
king t he coolant lev
he coolant lev el
el &
W
WARNING
ARNING Risk of scalding from ho tcool-
ant
If yo uo pen thec ap when thed rive system is
at normal operating temp erature, youc ould be
scalded. #
Letthe vehicle cool down befor eopening
th ec ap. #
When opening thec ap, wear pr otective
glo vesa nd saf etyg lasses. #
Open thec ap slo wlytorelease pressure. #
Onlyhave thec oolant checkedo rre/lled at a
qu ali/ed specialis tworks hop. T
T
oppin gupt
oppin gupt he windscr
he windscr een w
een washer syst
asher syst em
em &
W
WARNING
ARNING Risk of burns from ho tcompo-
nents in thee ngine compartment
Cer tain components in thee ngine compart-
ment can be very hot, e.g .the driv esystem
and thec ooler. #
Allo wthe driv esystemtoc ool down and
to uc ho nlyt he components desc ribed
belo w. &
W
WARNI NG
ARNI NGRisk of /r eand injur yfrom
windscre enwasher concent rate
Wi ndsc reen washer concent rate is highl y0am-
mable. #
Avoid /re, naked 0ames, smoking and
th ec reation of spar kswhen usin gwind-
screen washer concent rate. #
Remo vecap 1bythet ab. #
Topupt hewasher 0uid.
% Further informatio nabout thew indscreen
wa sher 0uid (/ page354) 304
304
Main
tenanc eand ca re

K
K
eeping t
eeping t he air
he air-w
-wat
ater duct fr
er duct fr ee
ee #
Keep thea reab etwe en theb onne tand the
windscreen free of deposits, e.g .ice, snow
and lea ves. Cleaning and care
Cleaning and care
Inf
Inf
or
ormatio nonw
matio nonw ashing t
ashing t he v
he v ehicle in acar w
ehicle in acar w ash
ash &
W
WARNING
ARNING Risk of an acciden tdue to
re duced braking po weraTer washing the
ve hicle
Braking e1ciency is reduced aTer washing the
ve hicle. #
ATer thev ehicleh as been washed, brake
carefull ywhile paying attention tothe
tra1 cconditions untilbraking po werhas
been full yrestored. *
N
NOOTE
TE Damag efroma utomatic braking If on
eoft hefollowing functions is switched
on, thev ehicleb rake sa utomaticall yincertain
situations:
R ActiveB rake Assist
R ActiveD istance Assist DISTRONIC
R HOLD function
R ActiveP arking Assist
To avoid damag etothevehicle, deactivate
th ese systems in thef ollowing or similar situa-
tions: #
during towing #
inac arwa sh *
N
NOOTE
TE Damag eduetounsuitable car wash #
Befor edriving int oacarwa sh mak esure
th at thec arwa sh is suitable fort he vehi-
cle dimensions. #
Ensu rether eiss u1cien tground clea r-
ance between theu nderbody and the
guide rails of thec arwa sh. #
Ensur ethat thec learance widt hofthe
car wash, in particular thew idthoft he
guid erails, is su1cient. To
avo id damag etoyourvehicle when usin gacar
wa sh, ensu rethef ollowing beforehand:
R ActiveD istance Assist DISTRONI Cisdeactiva-
te d.
R The HOLD function is switched o..
R The 360° Camer aorthereve rsing camer ais
switched o..
R The side windo wsand sliding sunroof ar ecom-
ple tely closed.
R The blo werfor thev entilation/heating is
switched o..
R The windscreen wiper switc hisinpositiong.
R The keyisatam inimumdista nce of 3maway
from thev ehicle. Otherwise thet ailgat ecould
open unintentionall y. Maintenanc
eand ca re
305
305

R
In automati ccarwa shes wit hconveyo rsys-
te ms:
- Neutral iis engaged.
- Ifyo uw ould lik etoleave thev ehiclew hile
it is bein gwashed, mak esuret he keyis
located in thev ehicle. The par kposition
j isotherwise automaticall yengaged.
% If, aTer thec arwa sh, your emo vethew ax
from thew indscreen and wiper rubbers, this
will pr event smearing and reduce wiper noise.
A
A ut
ut omatic car w
omatic car w ash mode
ash mode
In car wash mode, thev ehicleisp repared ford riv-
ing int othe automatic car wash. Car wash mode
can be activated at aspeed of up to20 km/h
Ac tivat e(/pag e306).
The following settings ar emade when car wash
mode is activated:
R The outside mir rors aref olded in.
R Topreve ntthew indscreen washer system
from startin gupautomaticall y,ther ain sensor
is deactivated.
R The rear wind owwiper is deacti vated. R
The windo wsand thes liding sunroof are
closed.
R The air conditioning system is se ttoair-recir-
culation mode.
R Parking Assist PARKTRONIC is deactivated.
R V
Vehicle swit
ehicle swith3 60° Camer
h3 60° Camer a:
a:thef ront imag eis
activated aTer appr ox.e ight seconds.
If one of thes etting scanno tbes elected, this is
displa yedbya %behin dthe respecti veset-
ting.
Ab ove aspeed of 20 km/h Car wash mode is
automaticall ydeacti vated.
The following settings ar erese twhen car wash
mode is deacti vated:
R The outside mir rors aref olded out.
R The rain sensor is activated.
R The rear wind owwiper is activated.
R The air conditioning system is se ttofresh air
mode.
R Parking Assist PARKTRONIC is rese ttot he
pr ev iousl yselected setting. R
The windo wsand thes liding sunroof remain
closed.
R V
V ehicles wit ehicles wit h360° Camer
h3 60° Camer a:
a:thef ront imag eis
deactivated at speeds abo ve18 km/h. A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating aut
ating automatic car w
omatic car w ash mode
ash mode R
R
eq
eq uir
uir ements:
ements:
R thev ehicleiss tationar y.
R thee ngine is running.
Multimedia system: 4 © 5
Settings 5
Quick access
A
A ctiv
ctiv ating aut
ating aut omatic ca rw
omatic ca rwashm ode
as hm ode #
Select Car wash mode . #
Select Start.
If one of thes etting scanno tbes elected, this is
displa yedbya %behin dthe respectiv eset-
ting.
% Forano verviewoft he settin gsmade when
activating automatic car wash mode
(/ page305). 306 306
Main
tenanc eand ca re

Deactiv
Deactiv
ating aut
ating aut omatic car w
omatic car w ash mode
ash mode #
Select Stop.
The automatic car wash setting sare re set.
% The automati ccarwa sh mode is automatically
deacti vatedass oon as aspeed of 20 km/h is
ex ceeded. Inf
Inf
or
ormation on using ahigh-pr
mation on using ahigh-pr essur
essurecleaner
ec leaner &
W
W ARNING
ARNING Risk of an acciden twhen using
high-pressur ecleane rswit hround-spr ay
nozzles
The waterj et can cause extern all yinv isible
damage.
Component sdamaged in this wa ym ayunex-
pectedl yfail. #
Do no tuse ah igh-pressur ecleaner with
ro und-spr aynozzles. #
Have damaged tyres or chassis parts
re placed immediatel y. To
avo id damag etoyourvehicle, obser vethef ol-
lowing when using ahigh-pressur ecleaner:
R The keyisatam inimumdista nce of 3maway
from thev ehicle. Otherwise thet ailgat ecould
open unintentionall y.
R Maintain adistanc eofatl east 30 cm tothe
ve hicle.
R V
V ehicle swit
ehicle swithd ecor
hd ecor ativ ativef
efoil:
oil: Partsofy our
ve hicle ar ecove redw ithad ecorativ efoil.
Maintain adistance of at least 70 cm between
th ef oil-co veredp arts of thev ehiclea ndthe
nozzle of theh igh-pressur ecleaner .Move the
high-pressur ecleaner nozzle aroun dwhilst
cleaning .The watert emperatur eofthe high-
pressu recleaner must no texceed 60°C.
R Obser vethei nformation on thec orrect dis-
ta nce in thee quipment manufacturer's oper-
ating inst ructions.
R Do no tdirect then ozzl eoft he high-pressu re
cleaner directl yatsensitiv eparts, suc has
tyres, gaps, electrical components, batteries,
light sources and ventilation slits. W
W
ashing t
ashing t he v
he v ehicle b
ehicle b yhand
yh and obser
vethel egal requ irements, e.g. in anumber
of countries, washing byhand is onl ypermitted in
special lydesignated wash ba ys. #
Use amild cleaning agent ,e.g.c ar shampoo. #
Washthev ehiclew ithl ukew armw ater usin ga
soT car sponge. When doing so, do not
ex pose thev ehicletod irect sunlight. #
Carefull yhose thev ehicleo .withw ater and
dr yu sing achamois.
% Obser vethen otes on thec areofc ar parts
(/ page309). N
No
ot
tes on paintw
es on paintw or
or k/matt
k/matt /nish
/nishpaintw
paintw or
orkc are
kc are To
avo id damaging thep aintwor kand inter fering
wit hthe drivin gassistance systems, please
obser vethef ollowing no tes:
P
P aint
aint
R Insect remains: soak wit hinsect remo vera nd
ri nse o. thet reated areas aTer wards.
R Birdd roppings: soak wit hwater and rinse o.
aTer wards. Main
tenanc eand ca re
307
307

R
Tree resin, oils, fuels and greases: remo veby
ru bbing gentl yw ithac loth soaked in petro-
leum ether or lighter 0uid.
R Coolan tand brak e0uid: remo vewit had amp
clo thand clean water.
R Tars tains: use tarr emo ver.
R Wax: use silicone remo ver.
R Do no tattac hstick ers, /lms or similar materi-
als. Onl yhave /lm attached totheb umper at
aq uali/ed specialist workshop.
R Remo vedirtimmediatel y,wher epossible.
Matt
Matt /nish
/nish
R Onlyuse car eproduct sappr oved for
Mercedes-Benz.
R Do no tattac hstickers,/ lms or similar materi-
als. Onl yhave/ lm attached totheb umper at
aq uali/ed specialist workshop.
R Do no tpolish thev ehiclea nd light-alloy
wheels.
R Onlyuse car washes that cor respond tothe
latest engineering standards. R
Do no tuse car wash prog rammes wit ha/nal
ho tw ax treatment.
R Do no tuse pain tcleaners, bu1ng or polishing
products, gloss preser vers,e .g.w ax.
In thee vent of paintwor kdamage:
R Alwaysh avep aintwor krepair scarried out at a
qu ali/ed specialis tworks hop.
R Mak esuret he radar sensor sfunction
(/ page196). N
No
ot
tes on cleaning decor
es on cleaning decor ativ
ativef
efoils
oils Obser
vethen otes on matt /nis hcareint hechap-
te r" No tesonp aintwork/mat t/nish paintwork
care" (/ page307) .Theya lso appl ytomatt dec-
orativ efoils.
Obser vethen otes on cleaning decora tivef oils to
av oid vehicle damage.
Cleaning
Cleaning R Forc leaning, use plenty of watera nd am ild
cleaning agent without additives or abrasive
substances, e.g. acar shampoo appr ovedfor
Mercedes-Benz. R
Remo vedirtimmediatel y,wher epossible,
whils tavoiding rubbing tooh ard. Ther eisoth-
erwise arisk of damaging thed ecorativ efoil
ir re parabl y.
R Ifth er eisd irtont he /nish or if thed ecorative
fo il is dull: Use theP aint Cleaner recommen-
ded and appr ovedfor Mercedes-Benz.
R Insect remains: Soak wit hinsect remo vera nd
ri nse o. thet reated areas aTer wards.
R Birdd roppings: Soak wit hwater and rinse o.
aTer wards.
R Topreve ntwa ters tains, dr yafoil-wrapped
ve hicle wit hasoT, absorbent clo thaTer every
car wash.
A
A v
voidin gdamag
oidin gdamag et
etot
ot he decor
he decor ativ
ativef
efoil
oil
R The service lif eand colou ring of decorative
fo ils ar eimp aired by:
- Sunlight
- Tempe rature, e.g. ho tair blo wer
- Weather conditions
- Stone chippings and dirt
- Chemicalc leaning agents 308
308
Maintenance and care

-
Oilyp roducts
R Do no tuse polish on matt decorativ efoil. Pol-
ishing will ha vethee .ect of shining thef oil-
wrapped sur face.
R Do no ttreat matt or st ructured decorative
fo ils wit hwax. Perm anen tstains ma yoccur.
Scratches, cor rosiv ed eposits, areas a.ected by
cor rosion and damag ecaused byincor rect care
canno talway sbec omple tely rep aired. In such
cases, visi taquali/ed specialis tworks hop.
Yo uc an obtain mor einformation on car eand
cleaning products from them anufacturer.
In thec ase of foil-wrapped sur faces, optical di.er-
ences ma yoccur between thes urfaces that we re
no tp rotected byad ecorativ efoil aTer removin ga
decorativ efoil.
% Have workor repair stod ecorativ efoils car-
ri ed out at aquali/ed specialist workshop,
e.g .inaM ercedes-Ben zService Cent re. N
N
oo t
tes on car
es on car eofcar par
eofc ar par ts
ts &
W
WARNING
ARNING Risk of entrapment if thew ind-
screen wiper sareswitched on while the
windscreen is bein gcleaned
If th ew indscreen wiper saresetinm otion
while youa recleaning thew indscreen or
wiper blades, youc an be trapped bythew iper
arm. #
Alwayss witc ho.the windscreen wipe rs
and thed rive system befor ecleaning the
windscreen or wiper blades. To
avo id damag etothevehicle, obser vethen otes
on cleaning and car eofthefollowing vehicle
parts:
Wheel sand r
Wheel sand r ims ims
R Use watera nd acid-free allo ywheel cleaners.
R Do no tuse acidic allo ywheel cleaner sto
re mo vebrak edust.This could damag ewheel
bolts and brak ecomponents.
R Toavo id cor rosion of theb rake disk sand
brakepads, driv ethe vehicle foraf ewminu tes aTer cleaning befor
eparking it. The brake
disk sand brakepads warm up and dr yout.
W W indo ws
indo ws
R Clean thew indo wsinside and outside wit ha
dam pcloth and wit hacleaning agent recom-
mende dfor Mercedes-Benz.
R Do no tuse dr ycloth sora brasiv eorsolve nt-
based cleaning agents toclean thei nside of
windo ws.
% ATe rchanging thew iper blades or treating
th ev ehiclew ithw ax, clean thew indscreen
th oroughl ywithc leaning agents recommen-
ded forM ercedes-Benz. Failur etoo bservethe
applicatio ninstructions ma yresult in damage,
smear mar ksor dazzlin gspots.
% Remo veextern al fogging or dir tonthe wind-
screen in front of them ultifunction camera.
Otherwise, driving systems and driving saf ety
systems ma ybeimpaired or no tavailable
(/ page196).
W
W iper blades iper blades
R Movethew iper arms int othe replacement
position (/ page145). Maintenance and care
309
309