2021 MERCEDES-BENZ EQB SUV Owners Manual

th
ei mp rove dc hargin gperform ance and better
ch argin ge1ciency o.ered.
S
S t
to
o wing t
wing t he c
he char
hargingc able
gin gc able
Alw ayss towt he vehicle chargin gcable in the
ch argin gcable bag pr ovided and secur eitinthe
boo torl oad compartment of your vehicle.
Otherwise, thec hargin gcable is no tsu1ciently
secured.
Syst Syst em limits
em limits
The po weroutput of theh igh-voltag ebatter ymay
be impaired bythef ollowing:
R High or lo woutside temp eratures
R Electrical auxiliar yconsumer sinthevehicle
bein gswitched on, e.g .operatin gthe air con-
ditionin gsystem
R Extended periods without charging
The chargin gtime of theh igh-voltag ebatter ymay
be increased bythef ollowing:
R High or lo woutside temp eratures
R Extended periods without charging R
The maximum availabl echar gecur rent of the
ch argin gfacility
R The setting softhechargin gprocess in the
multimedia system (/ page188) N
No
ot
tes on c
es on c har
harging t
ging t he high-v
he high-v olt
oltag
ageb att
eb atter
eryatt
yatt he
he
mains soc ke
mains soc ket(mode 2)
t( mode 2) &
D
DAN
AN GER
GER Risk of fatalinjur yfromi ncor-
re ctl yins talled component parts
Connecting thec hargin gcable toam ains
soc ketu sing incor rectl yins talled component
parts could cause a/reor an electric shoc k,
fo re xamp le. #
Onlyconnect thec hargin gcable to a
mains soc ketthat:
R Has been proper lyinstalled and
R Has been inspected byaq uali/ed elec tri-
cian #
Fors afet yr easons, onl yuse thec harging
cable supplied wit hthe vehicle or an
original Mercedes-Ben zchargin gcable. #
Purchase these parts at aMercedes-
Benz Service Centr eand obtain advice
th ere.
Mercedes-Benz thoroughl ytest sthese original
ch argin gcables fort heir suitability forh igh-
vo ltag echargin gofyourvehicle. #
Neveru se ad amaged chargin gcable. #
Do no tuse:
R Extension cables
R Extension reels
R Multiple soc kets #
Neveru se soc keta dapter stoc onnect
th ec hargin gcable tothem ains soc ket.
The onl yexception bein gifthe adap ter
has been tested an dapprove dbyt he
manufacturer forc hargin gthe high-volt-
ag eb atter yofane lectricvehicle. #
Obser vethes afet yn otes in theo perat-
ing inst ruction sfor thes ocketa dapter. Onl
ythe following chargin gcables ma ybeused:
R The chargin gcable supplied wit hthe vehicle. 174
174
Driving and parking

R
Achargin gcable that has been appr ovedfor
th ev ehicle.
The chargin gprocess can vary depending on the
po we rsuppl yequipment.
Shor terc hargin gtime scan be achie vedint hefol-
lowing ways:
R Charging at awallbox.
R Charging at achargin gstation.
When doin gso, alw ayso bser vethel ocal informa-
tion.
Do no tlea ve thec hargin gcable cont rols hanging
loose from amains soc ket.
Do no tliT thec ontrols bythef ollowing compo-
nent parts:
R The chargin gcable connector.
R The main splug.
When charging, pr otect thec hargin gcable cont rol
element from excessiv eheat suc hasdirect sun-
light .Otherwise, thec hargin gprocess ma ybe
cancelled. N No
ot
tes on c
es on c har
hargingt
gin gthe high-v
he high-v olt
oltag
ageb att
eb atter
eryata
yata
w
w allbo
allbo xorc
xorc har
hargingst
gin gst atio n(mode 3)
atio n(mode 3) &
D
DAN
AN GER
GER Risk of fatalinjur yfromi ncor-
re ctl yins talled component parts
Connecting thec hargin gcable toaw allbox
usin gincor rectl yins talled component parts
could cause a/reor an electric shoc k,for
ex ample. #
Onlyconnect thec hargin gcable to a
wa llbo xthat:
R Has been proper lyinstalled and
R Has been inspected byaq uali/ed elec tri-
cian #
Fors afet yr easons, onl yuse charging
cables that ha vebeen tested and
appro vedbyt he manu facturer forc harg-
ing theh igh-voltag ebatter yinane lectric
ve hicle. #
Neveru se damaged chargin gcables. #
Do no textend thec hargin gcable. #
Do no tuse adap ters. #
Obser vethes afet yn otes in theo perat-
ing inst ruction sfor thew allbox. If
ch argin gataw allboxwithout pre-ins talled
cable, use theo ptionall yavailabl echargin gcable
fo rw allbo xand chargin gstatio n( mode 3). The
ch argin gcable is st owedinab ag intheb oot/
luggag ecompartment.
Onl yuse chargin gcables that ha vebeen tested
an da pprove dbyt he manu facturer forc harging
th eh igh-voltag ebatter yinane lectricvehicle. &
D
DAN
AN GER
GER Risk of fatalinjuries due todam-
aged components
Connecting thec hargin gcable toac harging
station usin gadamaged component part
could cause a/reor an elect rics hoc k,for
ex ample. #
Forc hargin gstations wit hapreinstalled
ch argin gcable:
R Perfor mav isualcheckoft hecharg-
ing statio nfor obvious faults, suc has
massiv edamag etothe housing or
ch argin gcable. Driving and parking
175
175

#
Forc hargin gstations without apreinstal-
led chargin gcable:
R Fors afet yr easons, onl yuse charging
cables that ha vebeen tested and
appro vedbyt he manu facturer for
ch argin gthe high-voltag ebatter yin
an electric vehicle.
R Neveru se damaged chargin gcables.
R Do no textend thec hargin gcable.
R Do no tuse adap ters. #
Mak esuretoo bservethes afet yi nforma-
tion on thec hargin gstation. Mos
tchargin gstations mus tbeactivated before
th ec hargin gprocess, e.g .usin ganR FID card.
Obser vetheo n-sit eoperator's inst ruction sfor the
ch argin gstation.
The amoun tofenergyd ispensed fort he charging
process, shown bythec hargin gstation, ma ybe
highe rthan thea mount of energy actuall yabsor-
bed bytheh igh-voltag ebatter y.This is ther esult
of di.e rent le vels of chargin glosses and is descri-
bed as rech arge e1ciency. Charging losses occur,
fo re xamp le, due toheat that builds up when ch
argin gorf roma uxiliar yconsumer sthat are
switched on. Further informatio nonrechargee1-
ciency can be obtained at aquali/ed specialist
wo rkshop. N
No
ot
tes on c
es on c har
hargingt
gin gthe high-v
he high-v olt
oltag
ageb att
eb atter
eryata
yata
f
f as
astc tc har
har gingst
gin gst ation (mode 4)
ation (mode 4) &
D
DAN
AN GER
GER Risk of fatalinjuries due todam-
aged components
Connecting thec hargin gcable toac harging
station usin gadamaged component part
could cause a/reor an elect rics hoc k,for
ex ample. #
Forc hargin gstations wit hapreinstalled
ch argin gcable:
R Perfor mav isualcheckoft hecharg-
ing statio nfor obvious faults, suc has
massiv edamag etothe housing or
ch argin gcable. #
Forc hargin gstations without apreinstal-
led chargin gcable:
R Fors afet yr easons, onl yuse charging
cables that ha vebeen tested and appro
vedbyt he manu facturer for
ch argin gthe high-voltag ebatter yin
an electric vehicle.
R Neveru se damaged chargin gcables.
R Do no textend thec hargin gcable.
R Do no tuse adap ters. #
Mak esuretoo bservethes afet yi nforma-
tion on thec hargin gstation. Mos
tchargin gstations mus tbeactivated before
th ec hargin gprocess, e.g .usin ganR FID card.
Obser vetheo n-sit eoperator's inst ruction sfor the
ch argin gstation.
The chargin gcable fort he vehicle must no tbe
lon gerthan 30 mduetothel egal requ irements in
some countries. This is toprev ent thei nter fer-
ence of signals being received byradio communi-
cation devices in thev ehicleorinc lose proximity
to thec hargin gstation. Be awarethat parts of the
ch argin gcable ma yberouted under ground. If in
doubt, ask thec hargin gstatio no perator if this is
th ec ase befor echargin gthe high-voltag ebatter y.
The amount of energy dispensed fort he charging
process, shown bythec hargin gstation, ma ybe 176
176
Driving and parking

highe
rthan thea mount of energy actuall yabsor-
bed bytheh igh-voltag ebatter y.This is ther esult
of di.e rent le vels of chargin glosses and is descri-
bed as rech arge e1ciency. Charging losses occur,
fo re xamp le, due toheat that builds up when
ch argin gorf roma uxiliar yconsumer sthat are
switched on. Further informatio nonrechargee1-
ciency can be obtained at aquali/ed specialist
wo rkshop. Se
Se
tting t
tting t he maximum per
he maximum per missiblec
missibl echar
har gingc ur-
gin gc ur-
r
r ent f
ent f or c
or char
hargingatam ains soc ket
ging at amains soc ket *
N
NO
OTE
TE Overloading them ains soc ketd ue
to excessiv echargin gcurrent If
th ec hargin gcurrent is tooh igh, thef use
could be tripped or thee xternal main ssupply
could overheat. #
Mak esuret hat thee xternal main ssupply
has been designed tohandl ethe set
ch argin gcurrent. #
If necessar y,reduce thes etcharging
cur rent or use adi.eren tmains soc ket. #
Fors afet yr easons, onl yuse thec harging
cable supplied wit hthe vehicle or an
original Mercedes-Ben zchargin gcable.
Mercedes-Ben zthoroughl ytest sthese
original chargin gcables fort heir suitabil-
ity forh igh-voltag echargin gofyourvehi-
cle. Pur chase these parts at aMercedes-
Benz Service Centr eand obtain advice
th ere. #
Chec kthe settin gofthe maximum
ch arge cur rent using thec hargin gcapa-
city shown in theI nstrument Displa y. Befor
echargin gatam ainssocket, ha vethem axi-
mum permissible chargin gcurrent fort he releva nt
mains soc ketort he building inspected byaq uali-
/ed elec trician .The chargin gcable supplied is set
to ac ountr y-speci/c maximum chargin gcurrent
va lue. When chargin gabroad, them aximum value
ma yexceed thep ermitted value fort hat countr y.
When abroad, obser vethec ount ry-speci/c la ws
when charging. If youh ave question sconcerning
setting thec hargin gcurrent or if ther eisam al-
function ,please contact aquali/ed specialist
wo rkshop. #
Setthe maximum permissible chargin gcur-
re nt in them ultimedia system menu
(/ page188).
If th ee xact value of them aximum permissible
ch argin gcurrent canno tbeset,s elect then ext
smaller adjustable value.
% Ifth ev ehicler equires mor etime than usual to
ch arge theh igh-voltag ebatter y,ch eckt he
maximum chargin gcurrent settings in the
multimedia system menu. Ov
Ov
er
er vie
vie woft
woft he c
he char
harging cable contr
ging cable contr ol panel
ol panel The
chargin gcable cont rolp anel sho ws thecur-
re nt status of thec hargin gprocess. Driving and parking
177
177

1
Suppl yvoltag eindicator
2 Charging process indicator
3 Temp eratur emonitor indicator
4 Safetys ystemi ndicator
Suppl
Suppl yv
yvolt
oltag
agei nd icat
ei nd icat or
or1
1 Display
Display
Meaning
Meaning
Lights up whit eThe supplyvoltag eis
connected. Char
Char
ging pr
ging pr ocess indicat
ocess indicat or
or2
2 Display
Display
Meaning
Meaning
Flashes green The high-voltag ebat-
te ry isch arging. T T
em
em per per atur
atur econtr
ec ontr ol indicat
ol indicat or
or3
3 Displ
ay
Display Meaning
Meaning
Lights up redT hegreen LED 0ashes
simultaneousl y:ove r-
te mp eratur e–the
ch argin gperform ance
is reduced.
The green LED does
no t0 ash:o vertemper-
atur e–t hecharging
process is stopped.
Flashes redO vertemperatur eat
th em ains plug –the
ch argin gprocess is
stopped. Safe
Safe
ty syst
ty syst em indicat
em indicat or
or4
4 Displ
ay
Display Meaning
Meaning
Flashes redC hargingcable mal-
function –cann ot
car ryout thec harging
process, rese tthe
ch argin gcable operat-
ing unit.
Lights up redW hiteL ED is o.:
po we rsuppl ymalfunc-
tion –canno tcarry
out thec hargin gproc-
ess, replace them ains
soc ket.
Whit eLED is on: vehi-
cle malfunction –can-
no tc arry out the
ch argin gprocess,
re se tthe charging
cable operatin gunit. When all
four displa yslight up, thec hargin gcable
operatin gunitp erform sas elf-test. 178
178
Driving and parking

If
te mp eratur emonitor 3indicates amalfunc-
tion, it ma yhelp toprotect thec hargin gcable
from direct sunlight.
T T or
or ese
ese tt
tthe c
he c har
hargingc able oper
gin gc able oper atingunit:
atin gunit: if
saf etys ystem 4indicates achargin gcable mal-
function or avehiclem alfunction ,/rstr ese tthe
ch argin gcable operatin gunit. Todo this, discon-
nect thec hargin gcable from thev ehiclea nd from
th em ains soc keta nd waitfora ppr oximatel y/ve
seconds. If them alfunction persists aTer the
ch argin gcable is reconnected, chargin gatt he
mains soc ketisn otpossible. The chargin gcable
mus tber eplaced or thev ehiclep lug mustbe
ch eckedata quali/ed specialis tworks hop,
dependin gonthe indicator. F
F
unctions of t
unctions of t he indicat
he indicator lam
or lamps on t
ps on t he v
he vehicle
ehicle
soc ket
soc ket %
Depending on then ational version, your vehi-
cle is equipped wit hone of thef ollowing vehi-
cle soc kets.
The soc ket0 ap is centrall yloc keda nd unloc ked
to get her wit hthe vehicle. Combo
1vehicles ocket
1 Socketlamp
2 Charging process indicator lamp
3 Locking status indicator lamp Combo
2vehicles ocket
1 Socketlamp
2 Charging process indicator lamp
3 Locking status indicator lamp
Soc ketlamp 10ashe sorlights up as wit hindi-
cator lamps 2and 3. Driving and parking
179
179

Ov
Ov
er
ervie
vie woft
woft he loc
he loc king st
king st atus
atus Loc
Loc
king st
king st a-
a-
tus
tus 3
3 Display
Display Meaning
Meaning
% Lightsup
white Ve
hicle
soc ket
unloc ked,
inser tor
re mo vecharg-
ing cable
% Flashes whiteMalfunction
during locking
or unlocking Ov Ov
er
ervie
vie woft
woft he c
he char
hargingpr
gin gpr ocess st
ocess st atus
atus S
S
t
tatus of t
atus of t he
he
c
c har
har ging
ging
pr
pr ocess
ocess 2
2 Displ
ay
Display Meaning
Meaning
# Flashes
orangeConnection is
being estab-
lished
# Flashesgreen Activee nergy
0ow S S
t
tatus of t
atus of t he
he
c
c har
har ging
ging
pr
pr ocess
ocess 2
2 Display
Display
Meaning
Meaning
# Lights up
orangeInter
ruption in
ch arging
# Lights up
green Charging
process com-
ple
ted
# Flashesred
(for appr ox.
90 s) Ve
hicle mal-
function;
ch argin gis
no tp ossible S S
t
tar
ar tin gt
tin gt he alt
he alt er
ernating curr
nating curr ent c
ent c har
hargingpr
gin gpr ocess
ocess
(mode 2/3)
(mode 2/3) &
D
DAN
AN GER
GER Risk of death when chargin gata
damaged soc ket
The chargin gprocess uses high voltage. If
th ec hargin gcable, thev ehicles ocketort he
mains soc keta re damaged, youc ould receive
an elect rics hoc k. #
Onlyuse an undamaged chargin gcable. #
Avoid mechanical damag esuchasc rush-
ing, abrading or drivin goverthe cable. #
Have ad amaged vehicle soc ketreplaced
at aq uali/ed specialist workshop as
soon as possible. #
Neverc onnect thec hargin gcable to a
damaged vehicle soc ket. *
N
NOOTE
TE Damag eduetoove rheating of
ch argin gcable and chargin gcable con-
nector During
thec hargin gprocess, thec harging
cable and chargin gcable connector can heat
up within their permissible limit values. 180
180
Driving and parking

The permissible limit
values ar ein0uenced by
th ef ollowing factors:
R thep owe rsuppl ysystema ndthec harging
cable ar enotdamaged
R thei nst ruction sfor handling thec harging
cable and thec ontrol element on the
ch argin gcable ha vebeen obser ved #
Ifth ec hargin gcable or chargin gcable
connector become stoo hot, ha vethe
po we rsuppl ysystemc hecked. *
N
NO OTE
TE Damaged or dirty vehicle soc ket
when thes ocket0 ap is open #
Alwaysk eep thes ocketc ove rand the
soc ket0 ap closed whe nther eisno
ch argin gcable connected. This pr otects
th ev ehicles ocketfromd irta nd damage. #
Mak esuret hat thes ocketc ove ris
closed proper lybefor eclosing thes ocket
0ap. Thi scan otherwise result in damage
whic hmayprev ent thes ocket0 ap from
being opened again. *
N
NOOTE
TE Damag etothevehicle soc ketort he
ch argin gcable connector due toincor rect
handling Do no
tuse excessiv eforce (maximum 300 N)
to inser tthe chargin gcable connector int othe
ve hicle soc kettot he stop. Youm ay ot herwise
damag ethe vehicle soc ket,thec hargin gcable
connector or their contacts. #
Ifyo uf eel ther eisi ncreased resis tance,
pull thec hargin gcable connector out of
th es ocketa nd reinser tit. R
R
eq
eq uir
uir ements:
ements:
R The transmission is in position j.
R The vehicle is unloc kedort he distance
between thek eyand thev ehicled oes not
ex ceed 1m.
R The vehicle has no tbeen star ted.
R The chargin gcable is no ttaut.
% Dependin gonthe national version, thev ehicle
is equipped wit hone of thef ollowing vehicle
soc kets. Comb
o1vehicles ocket Driving and parking
181
181