2021 FORD MUSTANG MACH-E Owners Manual

MAKING AND RECEIVING A
PHONE CALL
Making Calls
To call a number in your contacts,
select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Recent Call
List
To call a number from your favorites,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Favorites
To call a number that is not stored in
your phone, select: Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.
To accept the call, select:
Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select: Menu Item
Reject
Ignore the call by doing nothing. The
system logs it as a missed call.
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
You can select any of the following during
an active phone call:
373
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Phone

Item
Immediately end a
phone call. You can
also press the
button on the
steering wheel.
End Call
Press this to access
the phone keypad.
Keypad Item
Mute You can switch the
microphone off so
the caller does not
hear you.
Transfer the call to
the cell phone or
back to the touch-
screen.
Privacy
SENDING AND RECEIVING A TEXT MESSAGE Description
Menu Item
Hear the text message.
Hear It
View the text message.
View
Call the sender.
Call
Reply to the text message with a standard text message.
Reply
374
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Phone

SWITCHING TEXT MESSAGE
NOTIFICATION ON AND OFF
iOS
1. Go to the settings menu on your cell
phone.
2. Select Bluetooth®.
3. Select the information icon to the right
of your vehicle.
4. Switch text message notification on or
off.
Android
1. Go to the settings menu on your cell phone.
2. Select
Bluetooth®.
3. Select the profiles option.
4. Select the phone profile.
5. Switch text message notification on or
off.
375
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Phone

CONNECTING A BLUETOOTH®
DEVICE
Press the button on the status
bar to open the vehicle drawer.
1. Make sure Bluetooth® is enabled on
your device.
2. Press
Connectivity.
3. Press
Bluetooth.
4. Switch Bluetooth on.
5. Press
Add a Bluetooth Device.
Note: A prompt alerts you to search for your
vehicle on your device.
6. Select your vehicle on your device.
Note: A number appears on your device and
on the touchscreen.
7. Confirm that the PIN (personal identification number) on your device
matches the number on the
touchscreen.
Note: The touchscreen indicates that you
have successfully paired your device.
The Bluetooth® word mark and logos are
registered trademarks owned by Bluetooth
SIG, Inc.
and any use of such marks by
Ford Motor Company is under license.
Other trademarks and trade names are
those of their respective owners.
PLAYING MEDIA USING
BLUETOOTH® WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Connect your device. Press the button on the status
bar to open the application
drawer.
Press
Sources. Press the
Bluetooth® option.
Press to play a track. Press again
to pause the track.
Press to skip to the next track.
Press and hold to fast forward
through the track.
Press once to return to the
beginning of a track. Repeatedly
press to return to previous
tracks.
Press and hold to fast rewind through the
track.
Browsing your Media Library
When a compatible mobile device is
connected to the vehicle, your media
library will be accessible through the
touchscreen. From the touchscreen, you
can browse through songs, albums, artists,
and playlists on your mobile device.
Note: This feature is dependent on the
connected mobile device and the used
media application.
Note: Browse feature functionality may be
limited while driving.
376
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Bluetooth®E353808 E356583

APP PRECAUTIONS
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
APP REQUIREMENTS
When you start an app through the system
for the first time, you could be asked to
grant certain permissions. You can review
and change the permissions that you have
granted at any time when your vehicle is
not moving. We recommend that you
check your data plan before using your
apps through the system. Using them
could result in additional charges. We also
recommend that you check the app
provider's terms and conditions and
privacy policy before using their app. Make
sure that you have an active account for
apps that you want to use through the
system. Some apps will work with no
setup. Others require you to configure
some personal settings before you can use
them.
ACCESSING APPS Press the button to open the
application drawer. Application Area
This is the main app area where apps are
launched and you can utilize the full
functionality of the chosen app.
377
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing AppsE356583 E340597

Card Area
Here you can see recently used
applications with limited content. When
you select one of these cards, the app will
display in the application area with full
functionality.
ENABLING APPS ON AN IOS
DEVICE
1. Follow the instructions to pair and
connect your device via Bluetooth® or
with a USB cable.
Note: Some apps may run through CarPlay
if it is enabled. 2.
Start a compatible app on your device.
Note: The app must be open on your device
to use it through the touchscreen.
3. Access the system applications.
4. Select the app you wish to use on the touchscreen.
ENABLING APPS ON AN
ANDROID DEVICE
1. Pair your device to Bluetooth®.
Note: Some apps may run through Android
Auto if it is enabled.
2. Start a compatible app on your device.
Note: The app must be open on your device
to use it through the touchscreen.
3. Access the system applications.
4. Select the app you wish to use on the touchscreen.
SWITCHING APPLE CARPLAY
ON AND OFF
1. Pair your device.
2. Select the vehicle drawer on the status
bar.
3. Select the phone list.
4. Select your device.
5. Select the connect option.
6. Switch Apple Car Play on or off.
SWITCHING ANDROID AUTO
ON AND OFF
1. Pair your device.
2. Select the vehicle drawer on the status
bar.
3. Select the phone list.
4. Select your device.
378
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing AppsE339332

5. Select the connect option.
6. Switch Android Auto on or off.
APPS – TROUBLESHOOTING
APPS – FREQUENTLY ASKED
QUESTIONS
How can I access additional mobile
apps help?
Select the Help option in the Mobile
Apps tile in the vehicle drawer.
379
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Apps

HOW DO PERSONAL PROFILES
WORK
This feature allows you to create multiple
personal profiles enabling users to
personalize vehicle
’s settings such as seats
and mirrors, as well as non-positional
settings like radio, navigation, driver assist
system settings. Positional settings are
saved by holding a memory seat button.
Non-positional settings are saved you
change a setting while a profile is active.
You can create one profile for each preset
memory seat button along with a guest
profile.
Recalling and Changing a Profile
You can recall a profile using the
touchscreen or the preset button you
selected when you created your profile.
You can also link a remote control and a
mobile device to your profile, which are
used to recall it.
ENABLING OR DISABLING
PERSONAL PROFILES
1. Access the application drawer on the touchscreen.
2. Press Settings.
3. Press the Profiles button.
4. Switch Enable Profiles on or off. When you switch on the Personal Profiles
feature:
•
Unlocking a door with a remote control
or mobile device that is not linked to a
driver profile does not change active
profile, but remains in the last known
profile. It does not change the
positional settings.
• Pressing a memory seat button that is
not linked to a driver profile or saved to
a preset setting does not change active
profile, but remains in the last known
profile. It does not change the
positional settings.
• Pressing a memory seat button that is
not linked to a driver profile but is saved
to a preset setting does not change
active profile, but remains in the last
known profile. It recalls the positional
settings that you saved to that memory
seat button.
When you switch off a Personal Profiles
feature:
• Unlocking a door with a remote control
or mobile device does not recall any
non-positional settings but still recalls
positional settings from the driver
profile which the remote control or
mobile device is linked to.
• Pressing a memory seat button that is
not linked to a driver profile or saved to
a preset setting recalls non-positional
settings from the guest profile. It does
not change the positional settings.
• Pressing a memory seat button that is
linked to a driver profile or has saved
to a preset setting recalls
non-positional settings from the guest
profile. It recalls the positional settings
that you saved to that memory seat
button.
380
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Personal Profiles