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Press the button again to switch them off.
JUMP STARTING THE VEHICLE
JUMP STARTING PRECAUTIONS
WARNING: Connect batteries with
only the same nominal voltage. WARNING: Use only adequately
sized cables with insulated clamps.
Note: This procedure is only for the 12 volt
under hood battery.
Note: Your vehicle has a 12 volt battery that
is easily accessible under the hood. The 12
volt battery controls the switches and
contacts that engage the high voltage
battery. Do not jump start the high voltage
battery using a standard 12 volt battery. Tow
your vehicle to an authorized dealer if the
high voltage battery does not accept a
regular charge.
Note: Do not attempt to push start your
vehicle. You could cause transmission
damage.
Note: Do not disconnect the 12 volt battery
from your vehicle electrical system. PREPARING THE VEHICLE
Opening the Front Luggage
Compartment With No Vehicle
Power
If the doors are unlocked when your vehicle
loses power, you can still open the door by
pressing the touchpad on the door window
trim twice within three seconds. See
Opening and Closing the Doors
(page
77). With the door open, use the release
handle to open the front luggage
compartment. See Opening and Closing
the Front Luggage Compartment (page
275
).
Note: You can open an unlocked door a
limited number of times for approximately
72 hours after the 12 volt battery power
depletes.
If the doors are locked when your vehicle
loses power, follow the steps below:
1. Use an external power supply such as a 12 volt jump box. 2. Remove the cover at the front of your
vehicle below the headlight. Press
firmly on the top right of the covers
edge, then pull the raised section on
the bottom left toward you.
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3. Pull both wires out of the opening to
reveal both terminals.
4. Connect the external power supply to the terminals.
Note: Be sure to match the red positive
cable (A) to the red positive terminal and
the black negative cable (B) to the black
negative terminal.
5. Turn on the external power supply.
Note: Refer to the manufacturer's
instructions for external power supply use.
Note: If performed correctly, the front
luggage compartment latches immediately
release, and you have access to the front
luggage compartment.
6. Disconnect the external power supply when you no longer require it.
7. To reinstall the cover, reverse the removal procedure. To Connect the Booster Cables WARNING: Do not connect the
negative jumper cable to any other part
of your vehicle. Use the ground point.
To access the booster cable connection
points, remove the rear and left-hand side
front luggage compartment covers. See
Installing and Removing the Luggage
Compartment Cover
(page 277). Note:
Make sure that the cables are clear
of any moving parts.
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1.
Connect the positive (+) jumper cable
to the positive (+) jump point of the
discharged battery vehicle.
2. Connect the other end of the positive (+) jumper cable to the positive (+)
terminal of the booster vehicle battery.
3. Connect the negative (-) jumper cable
to the negative (-) terminal of the
booster vehicle battery. 4. Make the final connection of the
negative (-) jumper cable to the
negative (-) ground point of the
discharged battery vehicle. 5.
Unlock the driver door. See Unlocking
and Locking the Doors Using the
Remote Control (page 77).
JUMP STARTING THE VEHICLE
To Start Your Vehicle
1. Run the engine of the booster vehicle at a moderately high speed.
2. Move the transmission selector lever of the low charge vehicle to park (P).
3. Switch on the ready to drive mode. See
Starting the Vehicle
(page 155).
4. Run both vehicles for a minimum of three minutes before disconnecting the
cables.
Note: Do not switch the headlamps on
when disconnecting the cables. The peak
voltage could damage the bulbs.
Disconnect the cables in the reverse order.
POST-CRASH ALERT SYSTEM
WHAT IS THE POST-CRASH
ALERT SYSTEM
The system helps draw attention to your
vehicle in the event of a serious impact.
HOW DOES THE POST-CRASH
ALERT SYSTEM WORK
The system is designed to turn the hazard
flashers on and to intermittently sound the
horn in the event of a serious impact that
deploys an airbag or the seatbelt
pretensioners.
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POST-CRASH ALERT SYSTEM
LIMITATIONS
Depending on applicable laws in the
country your vehicle was built for, the horn
does not sound in the event of a serious
impact.
SWITCHING THE POST-CRASH
ALERT SYSTEM OFF
Press the hazard flasher switch or the
unlock button on the remote control to
switch the system off.
Note:
The alert turns off when the vehicle
battery runs out of charge.
POST IMPACT BRAKING
HOW DOES POST IMPACT
BRAKING WORK
In the event of a moderate to severe crash,
the braking system reduces the vehicle ’s
speed in order to prevent or reduce the
impact of a potential secondary crash.
POST IMPACT BRAKING
LIMITATIONS
Post impact braking does not activate if
any of the following occur:
• The anti-lock braking system is
damaged during the collision.
• Electronic stability control is disabled.
OVERRIDING POST IMPACT
BRAKING
You can override post impact braking by
pressing the brake or accelerator pedal. POST IMPACT BRAKING
INDICATORS It flashes when a post impact
braking event is occurring.
AUTOMATIC CRASH SHUTOFF
WHAT IS AUTOMATIC CRASH
SHUTOFF
The system deactivates the high voltage
system if it is a battery or hybrid-electric
vehicle, in the event of a moderate or
severe crash.
RE-ENABLING YOUR VEHICLE
1. Switch your vehicle off.
2. Attempt to start your vehicle.
3. Switch your vehicle off.
4. Attempt to start your vehicle.
Note: If your vehicle does not start after the
third attempt, have your vehicle checked as
soon as possible.
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TRANSPORTING THE VEHICLE
If you need to have your vehicle towed,
contact a professional towing service or
your roadside assistance service provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. We do
not approve a slingbelt towing procedure.
Vehicle damage may occur if towed
incorrectly, or by any other means.
Your manufacturer produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures.
Towing your vehicle requires that all
wheels be off the ground. This prevents
damage to the mechanical systems and
vehicle. When using wheel lift equipment to tow
the vehicle from the front, place the rear
wheels on a tow dolly.
When using wheel lift equipment to tow
the vehicle from the rear, place the front
wheels on a tow dolly.
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TOWING YOUR VEHICLE
PRECAUTIONS
Use the following guidelines when towing
your vehicle. Failure to follow this
instruction could result in vehicle damage
not covered by the vehicle warranty.
Note:
Make sure you properly secure your
vehicle to the tow vehicle.
Note: If you are unsure of the vehicle ’s
configuration, contact an authorized dealer.
RECREATIONALLY TOWING
YOUR VEHICLE
You cannot recreational tow your vehicle
with all wheels on the ground because
vehicle or electric drive motor damage
could occur. You must recreational tow
your vehicle with all four wheels off the
ground, such as when using a car-hauling
trailer. Otherwise, you cannot recreational
tow your vehicle.
EMERGENCY TOWING
If your vehicle becomes inoperable without
access to wheel dollies or a vehicle
transport trailer, it can be flat-towed with
all wheels on the ground, regardless of the
drivetrain, under the following conditions:
• Your vehicle is facing forward for
towing in a forward direction.
• You switch Emergency Tow on. •
Maximum speed is 35 mph (55 km/h).
• Maximum distance is 50 mi (80 km).
Switching Emergency Tow On
1. Properly secure your vehicle to the tow
vehicle.
2. Switch your vehicle on to accessory mode. See
Starting and Powering
Off (page 155).
3. Apply the parking brake.
4. Access the vehicle drawer on the touchscreen.
5. Press
SETTINGS.
6. Press
Vehicle.
7. Press and hold Emergency Tow until a confirmation message appears on the
touchscreen.
8. Press and hold the brake pedal.
9. Shift into neutral (N).
Note: A confirmation message appears in
the instrument cluster display.
10. Release the parking brake.
11. Switch your vehicle off.
Switching Emergency Tow Off
1. Switch your vehicle on.
2. Press and hold the brake pedal.
3. Shift into park (P). A message displays
in the instrument cluster display and
park (P) displays in the instrument
cluster display and on the shifter.
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TOWING YOUR VEHICLE – TROUBLESHOOTING
TOWING YOUR VEHICLE – INFORMATION MESSAGES
Description
Message
Displays to remind you to release the parking brake to emer-gency tow your vehicle.
Neutral Tow Remove
Park Brake for Towing
Displays when emergency tow is off.
Neutral Tow Disengaged
Displays to remind you to switch off the vehicle to emergencytow your vehicle.
Neutral Tow Engaged
Turn Ignition Off for Towing
Displays to remind you that emergency towing is active. Toexit emergency towing, shift to park (P).
Neutral tow engaged
Depress Brake and Select Park to Exit Neutral Tow
Note: You cannot recreationally tow your vehicle. You can only emergency tow your vehicle.
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FUSE PRECAUTIONS
WARNING: Always disconnect the
battery before servicing high current
fuses. WARNING:
To reduce risk of
electrical shock, always replace the
cover to the power distribution box
before reconnecting the battery or
refilling fluid reservoirs. WARNING:
Always replace a fuse
with one that has the specified
amperage rating. Using a fuse with a
higher amperage rating can cause severe
wire damage and could start a fire.
UNDER HOOD FUSE BOX
LOCATING THE UNDER HOOD
FUSE BOX ACCESSING THE UNDER HOOD
FUSE BOX
1. Remove the luggage compartment
cover. See Installing and Removing
the Luggage Compartment Cover
(page
277). 2. Pull the latch toward you and remove
the top cover. 3. Pull the connector lever upward.
4. Pull the connector upward to remove
it. 5. Pull both latches toward you and
remove the fuse box.
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