2021 FORD MUSTANG MACH-E Owners Manual

CHARGING YOUR VEHICLE – INFORMATION MESSAGES
Action
Message
Your vehicle needs confirmation it is unplugged before
allowing a start. You must make sure your vehicle is unplugged
and you respond to the message promptly before starting
your vehicle.
Vehicle Plugged In ? Yes
No
Indicates that HV battery can no longer support the 12V
battery. Plug In your vehicle to charge the high voltage battery
and maintain the 12V battery at a healthy state.
Plugin to Maintain 12V
Battery
The vehicle is plugged in and a fault has been detected with
the charge station or charging cord. Please check the charging
cord and the charging station or electrical supply.
Charge Station Fault See
Manual.
The vehicle is plugged in but cannot communicate with the
charging station. Please contact the station provider.
Charge Station Commu-
nication Error Contact Station Provider
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Charging Your Vehicle

CHARGING YOUR VEHICLE –
FREQUENTLY ASKED QUESTIONS
Why does my vehicle not charge with
the mobile charger?
Ensure you properly connect the
connector and control box. Unplug the
charge coupler from the vehicle and
unplug the connector from the wall
outlet. Then check the connector to
be sure that the connector is
connected properly into the mobile
charger control box. If the mobile
charger is warm or in a hot
environment, try charging in a cooler
area. Try a different outlet or a
different connector if you have one
available. If the problem persists,
contact an authorized EV certified
dealer.
Why does my vehicle have a hum or fan
noise when charging? A hum or a fan noise could be present
when charging the high voltage
battery. This is a normal operation as
your vehicle is keeping the battery cool
while charging.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Charging Your Vehicle

AUTOMATIC TRANSMISSION
PRECAUTIONS
WARNING: When your vehicle is
stationary, keep the brake pedal fully
pressed when shifting gears. Failure to
follow this instruction could result in
personal injury, death or property
damage. WARNING:
Do not apply the brake
pedal and accelerator pedal
simultaneously. Applying both pedals
simultaneously for more than a few
seconds will limit power, which may
result in difficulty maintaining speed in
traffic and could lead to serious injury. WARNING:
Apply the parking
brake, shift into park (P), switch the
vehicle off and remove the key or remote
control before you leave your vehicle.
Failure to follow this instruction could
result in personal injury or death.
Note: You may not be able to shift out of
park (P) unless the intelligent access key is
inside your vehicle.
AUTOMATIC TRANSMISSION
POSITIONS
PARK (P) WARNING:
Move the transmission
selector lever to park (P) only when your
vehicle is stationary.
This position locks the driveline and
prevents the wheels from turning. Come
to a complete stop before putting your
vehicle into and out of park (P). A tone
sounds when you shift to park (P). The electric parking brake could apply
when you shift to park (P) without the
brake pedal fully pressed. The electric
parking brake applies when you shift to
park (P) on large slopes. The electric
parking brake releases with the drive away
release function or manually. See Electric
Parking Brake
(page 190).
Note: A warning tone sounds if you open
the driver door and you have not shifted the
transmission selector to park (P).
REVERSE (R) WARNING:
Move the transmission
selector lever to reverse (R) only when
your vehicle is stationary.
This position allows your vehicle to move
backward. Come to a complete stop
before shifting into and out of reverse (R).
NEUTRAL (N) WARNING:
In neutral (N) your
vehicle is free to roll.
This position allows your vehicle to roll
free. Hold the brake pedal down when in
this position.
Note: You can start your vehicle in this
position.
DRIVE (D)
Drive (D) is the normal driving position, and
allows your vehicle to move forward.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Automatic Transmission

LOW (L)
You can activate this position at any
vehicle speed which provides an increased
level of deceleration when you lift off the
accelerator pedal. You can use low (L) at
all times, if desired, but improving
drivability while descending grades is the
intent. Entering low (L) does not take any
actions if one pedal drive is active.
SHIFTING YOUR VEHICLE INTO
GEAR
Your vehicle has an electronic transmission
selector. The transmission selector is on
the center console. The gears are selected
by rotating the transmission selector to
PRNDL.
• Park (P)
• Reverse (R)
• Neutral (N)
• Drive (D)
• Low (L)
Putting your vehicle in gear:
1. Fully press down the brake pedal.
2. Rotate the gear selector knob to the desired gear mode you want to select.
3. The gear selector will indicate the position selected. 4. Release the brake pedal and your
transmission remains in the selected
gear.
Note: Your gear selector knob can rotate
clockwise past drive (D), but the gear
selection will stay in Drive (D). Your gear
selector can rotate counter-clockwise past
park (P) with the brake pressed, but the gear
selector will stay in park (P).
Note: If you attempt to leave your vehicle
when it is in gear, your vehicle automatically
shifts into park (P).
See How Does
Automatic Return to Park (P) Work (page
185
).
TEMPORARY NEUTRAL MODE
WHAT IS TEMPORARY NEUTRAL
MODE
This mode keeps your vehicle in neutral
(N) when you switch your vehicle off. Use
this mode if you exit your vehicle or switch
your vehicle off at an automatic car wash.
Note: Do not tow your vehicle in this mode.
Note: Automatic return to park (P) is
delayed when your vehicle is in this mode.
See
What Is Automatic Return to Park
(P) (page 185).
TEMPORARY NEUTRAL MODE
LIMITATIONS
Your vehicle could shift to park (P) after
30 minutes, or when the vehicle battery
charge level is low. Prolonged use of this
mode can cause the vehicle battery to run
out of charge.
Do not tow your vehicle in this mode.
Failure to follow these instructions could
result in vehicle damage not covered by
the vehicle warranty.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Automatic TransmissionE334919

ENTERING TEMPORARY
NEUTRAL MODE
1. Power your vehicle on.
2. Bring your vehicle to a complete stop.
3. Press and hold the brake pedal.
4. Shift into neutral (N).
Note:
An instructional message appears.
5. Press the low (L) button.
Note: A confirmation message appears
when your vehicle enters the mode.
6. Release the brake pedal.
Note: Your vehicle is free to roll.
7. Switch your vehicle off.
Note: Do not tow your vehicle in this mode.
Note: The neutral (N) indicator on the
transmission selector may flash in this
mode.
EXITING TEMPORARY NEUTRAL
MODE
1. Press the brake pedal.
2. Shift into park (P), or power your vehicle on and shift into drive (D) or
reverse (R).
AUTOMATIC RETURN TO
PARK (P)
WHAT IS AUTOMATIC RETURN TO
PARK (P)
Your vehicle shifts into park (P) if you
attempt to exit your vehicle without the
transmission in park (P). HOW DOES AUTOMATIC RETURN
TO PARK (P) WORK
Your vehicle shifts to park (P) when your
vehicle is stationary and any of the
following occur:
•
You switch the vehicle off.
• You open the driver door with the driver
seatbelt unfastened.
• You unfasten the driver seatbelt with
the driver door open.
Note: Do not use Automatic Return to Park
when your vehicle is moving, except in an
emergency. See Powering Off (page 155).
AUTOMATIC RETURN TO PARK
(P) LIMITATIONS
Automatic return to park may not work if
the door ajar switch is malfunctioning.
See an authorized dealer if any of the
following occur:
• Door ajar indicator does not illuminate
with the driver door open.
• Door ajar indicator illuminates with the
driver door closed.
• Transmission not in park message
appears with the driver door closed,
after you shift out of park (P).
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Automatic Transmission

HOW DOES ALL-WHEEL DRIVE
WORK
The all-wheel drive system is designed to
continuously monitor and adjust power
delivery to the front and rear wheels to
optimize both traction and handling.
There is further information on driving in
unique driving conditions. See Driving
Hints (page 280). ALL-WHEEL DRIVE
PRECAUTIONS WARNING:
Do not become
overconfident in the ability of all-wheel
drive vehicles. Although an all-wheel
drive vehicle may accelerate better than
a two-wheel drive vehicle in low traction
situations, it won't stop any faster than
two-wheel drive vehicles. Always drive
at a safe speed.
ALL-WHEEL DRIVE
LIMITATIONS
The all-wheel drive system is not intended
for use with mismatched tires.
Different tire sizes between the front and
rear axles can cause system damage.
ALL-WHEEL DRIVE – TROUBLESHOOTING
ALL-WHEEL DRIVE – INFORMATION MESSAGES Action
Message
The all-wheel drive system temporarily turns off to protectitself from overheating.
AWD Temporarily
Disabled
The all-wheel drive system is not operating properly. If thewarning stays on or continues to come on, contact an authorized dealer.
AWD Off
The all-wheel drive system will resume normal function.
AWD Restored
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing All-Wheel Drive
(If Equipped)

BRAKE PRECAUTIONS
WARNING: Driving your vehicle
with the warning lamp on is dangerous.
A significant decrease in braking
performance may occur. It may take you
longer to stop your vehicle. Have your
vehicle checked as soon as possible.
Driving extended distances with the
parking brake engaged can cause brake
failure and the risk of personal injury.
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
ANTI-LOCK BRAKING SYSTEM
ANTI-LOCK BRAKING SYSTEM
LIMITATIONS
The anti-lock braking system does not
eliminate the risk of crash when:
• You drive too closely to the vehicle in
front of you.
• Your vehicle is hydroplaning.
• You take corners too fast.
• The road surface is poor.
Note: If the system activates, the brake
pedal could pulse and could travel further.
Maintain pressure on the brake pedal.
BRAKE OVER ACCELERATOR
In the event the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow the vehicle and reduce power. If you
experience this condition, apply the brakes
and bring your vehicle to a safe stop. Move the transmission to park (P), switch the
power off and apply the parking brake.
Inspect the accelerator pedal for any
interference. If none are found and the
condition persists, have your vehicle towed
to the nearest authorized dealer.
LOCATING THE BRAKE FLUID
RESERVOIR
See
Under Hood Overview (page 303).
CHECKING THE BRAKE FLUID WARNING:
Do not use any fluid
other than the recommended brake fluid
as this will reduce brake efficiency. Use
of incorrect fluid could result in the loss
of vehicle control, serious personal injury
or death. WARNING:
Only use brake fluid
from a sealed container. Contamination
with dirt, water, petroleum products or
other materials may result in brake
system damage or failure. Failure to
adhere to this warning could result in the
loss of vehicle control, serious personal
injury or death. WARNING:
Do not allow the fluid
to touch your skin or eyes. If this
happens, rinse the affected areas
immediately with plenty of water and
contact your physician. WARNING:
The brake system
could be affected if the brake fluid level
is below the MIN mark or above the MAX
mark on the brake fluid reservoir.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Brakes

1. Park your vehicle on a level surface.
2. Look at the brake fluid reservoir to see
where the brake fluid level is relative
to the MIN and the MAX marks on the
reservoir.
Note: To avoid fluid contamination, the
reservoir cap must remain in place and fully
tight, unless you are adding fluid.
Only use fluid that meets our
specifications. See Capacities and
Specifications (page 344).
BRAKE FLUID SPECIFICATION
See
Brake Fluid Specification (page 346). BRAKES –
TROUBLESHOOTING
BRAKES – WARNING LAMPS If the ABS indicator illuminates
when you are driving, this
indicates a malfunction. Your
vehicle continues to have normal braking
without the anti-lock braking system
function. See an authorized dealer.
It also momentarily illuminates when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system checked
by an authorized dealer. The brake indicator momentarily
illuminates when you switch the
ignition on to confirm the lamp
is functional. It may also illuminate when
you apply the parking brake and the
ignition is on. If it illuminates when your
vehicle is moving, make sure the parking
brake is disengaged. If the parking brake
is disengaged, this indicates low brake fluid
level or a brake system fault. See an
authorized dealer.
BRAKES – FREQUENTLY ASKED
QUESTIONS
Is occasional brake noise normal
Occasional brake noise is normal. If a
metal-to-metal, continuous grinding
or continuous squeal sound is present,
the brake linings could be worn-out.
Have the system checked by an
authorized dealer.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing BrakesE170684 E270480