2021 FORD MUSTANG MACH-E Owners Manual

WHAT IS THE HIGH VOLTAGE
BATTERY
The high voltage battery is a highly
sophisticated lithium ion battery system,
used to store electrified energy to power
the vehicle.
HIGH VOLTAGE BATTERY
PRECAUTIONS
WARNING: This battery pack
should only be serviced by an authorized
electric vehicle technician. Improper
handling can result in personal injury or
death. WARNING:
Keep your hands and
clothing clear of the cooling fan.
Your vehicle consists of various
high-voltage components and wiring. All
of the high-voltage power flows through
specific wiring assemblies labeled as such
or covered with a solid orange convolute,
or orange striped tape, or both. Do not
come in contact with these components.
PRESERVING YOUR HIGH
VOLTAGE BATTERY
When using the battery at a low state of
charge, your vehicle could start disabling
accessory features to protect battery life.
If your vehicle reaches a 0% state of
charge, recharge your vehicle as soon as
possible.
In everyday use it is acceptable to use the
full state of charge window, however there
are a few best practices we recommend
in order to maintain the health and life of
your battery. Overnight Charging
You can increase the longevity and
performance of your high voltage battery
by using the charge scheduling and
departure and comfort settings on your
touchscreen or in the FordPass app.
With Charge Scheduling you can improve
the high voltage battery's longevity by
delaying the start of charging and setting
a maximum charging limit. It is
recommended to set your preferred
charging times to be at least 2-3 hours
after your typical plug in time. This allows
the battery to cool before charging begins.
Additionally, setting the maximum charge
level to be less than 100% for everyday
usage reduces strain on the battery.
You can improve driving range and
performance by scheduling departure
times and cabin comfort level with the
Departure and Comfort feature. This will
not only warm or cool the cabin but also
condition the battery to ensure best driving
range and performance by the set
departure time.
DC Charging
Frequent use of DC charging could result
in reducing your battery's efficiency and
lifespan. This is more pronounced on the
standard range battery pack versus the
extended range battery pack. See
What
is DC Charging (page 159).
Storage Temperature
Storing your vehicle in temperatures
between
32°F (0°C) and 113°F (45°C) is
the most beneficial for the high voltage
battery.
At temperatures below
39°F (4°C) your
vehicle should be plugged in to maintain
battery performance and maximize driving
range.
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Storage State of Charge
You can increase the battery life by
maintaining your state of charge below
100%. When you park your vehicle for an
extended period of 30 days or more, we
recommend your battery be at an
approximately 50% state of charge.
Storing your vehicle's high voltage battery
at higher states of charge is less favorable
than storing at lower states of charge.
Note:
To achieve this state of charge for
storage, you can drive your vehicle down to
50% and set a charge limit for your location.
See Setting the Charging Schedule and
Preferences (page 174).
RECYCLING AND DISPOSING
OF THE HIGH VOLTAGE
BATTERY
Please recycle in accordance with local
regulations.
HIGH VOLTAGE BATTERY –
TROUBLESHOOTING
HIGH VOLTAGE BATTERY –
WARNING LAMPS Illuminates when the powertrain
requires service. Have the
system checked as soon as
possible.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing High Voltage Battery

WHAT IS AC CHARGING
AC charging is the preferred method of
charging. AC charging preserves the health
of the high voltage battery for longer high
voltage battery life.
WHAT IS DC CHARGING
DC charging allows you to charge the
vehicle's high voltage battery in
significantly less time than the standard
charge method. You can charge on the go
before the battery has exhausted all of its
power, or when traveling using the trip
planner as part of your FordPass App.
For the convenience of DC charging and
time, there is a different fee structure
depending on the charging station and
network you choose.
Note:
Charge times could vary depending
on ambient air temperature, power level,
charger type, and location in which you are
charging.
Note: The DC charging rate could be
reduced to maximize the life of the battery.
CHARGING YOUR VEHICLE
PRECAUTIONS WARNING: Do not allow charging
equipment to be immersed in water or
liquids. Failure to follow this warning
could result in fire, serious personal injury
or death. WARNING: Do not attempt to open
the charging equipment. Failure to follow
this instruction could result in personal
injury, death or property damage. WARNING: Do not use the charging
equipment if it is faulty or has been
damaged. Failure to follow this
instruction could result in personal injury,
death or property damage. WARNING:
Install charging
equipment in compliance with local
regulations. Failure to follow this warning
could result in fire, serious personal injury
or death.
CHARGING EQUIPMENT WARNING:
Do not use an
ungrounded wall outlet. The wall outlet
must be in good condition and meet
up-to-date local codes. Have a qualified
electrician check the wall outlet, if you
suspect that it is not properly grounded.
Failure to follow this instruction could
result in electric shock, personal injury,
or death. WARNING: It is recommended that
electrical outlets for use with your
charging equipment be installed by a
licensed, qualified electrician.
Installations must comply with the
provisions of all local codes. Failure to
follow this warning could result in
personal injury or death. WARNING:
Do NOT DROP the
control box or coupler. WARNING:
Do NOT use if stored
outside temperature range specified. WARNING:
Do not attempt to
repair the charging equipment. Contact
your local dealer for assistance.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Charging Your Vehicle

WARNING: Read all warnings on
the charging equipment before using for
the first time. WARNING:
Read all instructions in
this publication before using the charging
equipment. WARNING:
To reduce the risk of
fire, connect only to a circuit provided
with 40 amps maximum branch circuit
overcurrent protection installed in
accordance with NEC and local electrical
code. WARNING: Do not use the charging
equipment with an extension cord, surge
protector, timer or other adapter. Failure
to follow this instruction could result in
electric shock or fire. WARNING:
The wall plug must fit
firmly into the outlet. If the connection
feels loose, worn or the outlet is
damaged, have a qualified electrician
replace the outlet. Using charging
equipment with a worn outlet may cause
burns, property damage and increase the
risk of electric shock. WARNING:
Fully insert the plug
into the wall outlet. Failure to follow this
instruction could result in electric shock. WARNING:
Children should be
supervised when in the vicinity of the
charging equipment while plugged in. WARNING:
Do not put fingers into
the electric charge coupler. Failure to
follow this instruction could result in
electric shock. WARNING:
This equipment has
arcing or sparking parts. Do not expose
to flammable vapors. Position this
equipment at least
18 in (450 mm)
above the floor. WARNING:
Do not connect or
disconnect any pluggable components
of the charging equipment when in use
or charging. Failure to follow this instruct
can cause damage to the charging
equipment. WARNING: Do not use the charging
equipment in temperatures outside of
the operation range of -22°F (-30°C) to
122°F (50°C)
. WARNING:
Store the charging
equipment in a clean dry place between
the temperatures of
-22°F (-30°C) to
185°F (85°C). WARNING:
Do not plug the
charging equipment into an electrical
outlet that is submerged in water or
covered in snow. WARNING:
Do not use charging
equipment in severe rain, snow or
electrical storm. WARNING:
Do not allow charging
equipment to be immersed in water or
liquids. Failure to follow this warning
could result in fire, electric shock, or
serious personal injury or death. WARNING:
When using the
charging equipment avoid moisture,
water, snow and foreign objects at all
times.
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WARNING: Do not replace the plug
on the connector. There are critical
safety devices in the plug, and the
charging equipment will not operate, if
the plug is replaced. Failure to follow this
instruction could result in electric shock,
personal injury, death, or fire. WARNING:
Charging equipment
contains no user modifiable or repairable
parts. If the charging equipment plug
does not properly fit into the wall outlet,
have a qualified electrician install the
correct wall outlet. Failure to follow this
instruction could result in personal injury
or death. WARNING: High voltage is present
in your electric meter housing and power
distribution service panel. Contact with
high voltage can cause death or serious
personal injury. WARNING:
Visually inspect the
charging equipment before each use. Do
not use the charging equipment if it is
damaged. WARNING:
Keep charging
equipment inside when not in use. Stow
the control box on the hanger or all the
charging equipment in the bag after use
to prevent damage to the charging
equipment and personal injury.
Your vehicle comes with a mobile charger
that has a low power connector to use with
a 120V plug NEMA 5-15 and a high power
connector to use with a 240V plug NEMA
14-50. Specification Value
Specification Type
SAE
Charger Model
120-240 VAC
Voltage
32 amps maxcontinuous
Maximum Current
60Hz
Frequency
< 2 Watts
Power draw when
idle
< 4 Watts
Power draw when
charging
Approximately
20 ft
(6.1 m)
Cable length
8.6 lb (3.9 kg)
Weight
-22°F (-30°C)
to
122°F (50°C)
Operating temper-
ature
-22°F (-30°C)
to
185°F (85°C)
Storage temper-
ature
IP67
CCID Environ-
mental
Not required
Ventilation
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Charging Your Vehicle

Connector.
A
Coupler.
B
Control Box.
C
The mobile charger is in the rear luggage
compartment under the load floor and
allows you to charge the vehicle's battery
using a standard household outlet.
You must plug the connector into the
control box first. Then plug the connector
into the household outlet, and then plug
the coupler into the vehicle charge port.
The power indicator illuminates blue when
the connector is properly inserted into the
control box and dedicated wall outlet.
Note: To insert the connector, firmly grasp
the connector by the cable or plug and push
into the control box until an audible click is
heard. Make sure the connector is fully
inserted and flush with the control box
before inserting it into the outlet. Improper
insertion will cause a longer charge session.
Note: Follow the installation instructions
provided with the mobile charger.
Note: We recommend using the supplied
plugs and connectors.
Note: If you do not use a dedicated circuit,
the circuit breaker could trip or open. If a
dedicated circuit is not available, contact a
licensed professional electrician regarding
the installation of a dedicated outlet. Note:
The mobile charger does not charge
and gives a fault indication, if ground is not
present.
Note: Plug the connector for the mobile
charger directly into the wall plug
receptacle. Do not plug the mobile charger
into any form of extension cord.
Note: If the wall bracket is not used for
mounting the charging equipment, plug the
charging equipment into an outlet closer to
ground.
Mobile Charger Indicator Lights Amber Fault Indicator Light.
A
Blue Status Indicator Light.
B
Red Trouble Indicator Light.
C
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Charging Your VehicleE336365 E336515

Indicator Descrip-
tion
Mobile Charger
Fault Indicator Type
The amber fault
indicator illumin- ates to commu- nicate that the
charger is rebooting after an error.
AMBER
When plugged intothe wall outlet, the blue indicator illu-
minates to commu- nicate that the
charger is ready to use.
BLUE
The red indicator
illuminates when the charger has
RED Indicator Descrip-
tion
Mobile Charger
Fault Indicator Type
detected an error. Ifthe red indicator is illuminated, thecharger will not
deliver power to the vehicle. The error
must be corrected before a charging
cycle can begin or continue.
Note: When first plugged into a wall outlet
the amber, blue and red indicators will blink
once. Then the blue indicator turns on,
followed by a blink of the red indicator.
After, the blue indicator turns off then back
on. This cycle will happen twice if a different
connector is used from a previous charge. ACTION
MODE
RED
BLUE
AMBER
Make sure the
outlet is opera- tional, and the
circuit breaker is in the ON posi-
tion or try using
UNPOWERED;
The mobile
charger is not powered.
OFF
OFF
OFF
another outlet.Ensure the
connector is
fully inserted into mobile
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Charging Your Vehicle

ACTION
MODE
RED
BLUE
AMBER
charger. Ensurethe plug is not severely
degraded. If the error persists, contact us.
No actionrequired.
CHARGING;
The mobile
charger is char- ging.
OFF
PULSING
OFF
If you expect themobile chargerto be charging the vehicle,
make sure the
vehicle coupler
STANDBY;
The mobile charger is
powered and
ready to charge. At the current
time the mobile charger is notcharging the vehicle.
OFF
ON
OFF
is properly
inserted into the vehicle. Check
and adjust your charging time
preferences in the on screen
display. If your vehicle is stillnot charging, contact us.
Wait for the
mobile charger to return to
standby. If the
mobile charger
cycles for more
REBOOTING;
The mobile
charger is recov- ering after
encountering an error.
ON
ON
ON
than 2-3
minutes, unplug the vehicle
coupler. Unplug and replug in
the connector. If the issue
persists, contact us.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Charging Your Vehicle