2021 FORD MUSTANG MACH-E Owners Manual

INSTALLING AND REMOVING
THE LUGGAGE
COMPARTMENT COVER
Remove the luggage compartment covers
in the following order:
1. The rear luggage compartment cover.
2. The left-hand luggage compartment
cover.
3. The right-hand luggage compartment cover.
Removing the Rear Luggage
Compartment Cover 1. Start at the rear edge of the left-hand
side.
2. Pull upward at the clip locations shown
to release the clips.
3. Remove the cover.
4. To install, reverse the removal procedure. Removing the Left-Hand Luggage
Compartment Cover
1. Start at the rear edge of the left-hand
side and work toward the front of the
cover.
2. Pull upward at the clip locations shown
to release the clips.
3. Remove the cover.
4. To install, reverse the removal procedure.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Luggage CompartmentE338297 E338298

Removing the Right-Hand Luggage
Compartment Cover
1. Start at the rear edge of the right
hand-side and work toward the front
of the cover.
2. Pull upward at the clip locations shown
to release the clips.
3. Remove the cover.
4. To install, reverse the removal procedure. ADJUSTING THE LUGGAGE
COMPARTMENT LOAD FLOOR Low load floor position.
A
High load floor position.
B
The load floor can be adjusted to a higher
position to provide a flat load area when
the rear seats are folded.
LUGGAGE COMPARTMENT
ANCHOR POINTS
LOCATING THE LUGGAGE
COMPARTMENT ANCHOR POINTS 278
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TOWING A TRAILER
PRECAUTIONS
WARNING: Your vehicle is
not approved for trailer towing.
Never tow a trailer with your
vehicle.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Towing a Trailer

COLD WEATHER
PRECAUTIONS
The functional operation of some
components and systems can be affected
at temperatures below approximately
-13°F (-25°C).
DRIVING ON SNOW AND ICE WARNING:
If you are driving in
slippery conditions that require tire
chains or cables, then it is critical that
you drive cautiously. Keep speeds down,
allow for longer stopping distances and
avoid aggressive steering to reduce the
chances of a loss of vehicle control
which can lead to serious injury or death.
If the rear end of your vehicle slides while
cornering, steer in the direction of the
slide until you regain control of your
vehicle.
On ice and snow, you should drive more
slowly than usual. Your vehicle has a four
wheel anti-lock brake system, do not pump
the brake pedal.
See Anti-Lock Braking
System Limitations (page 187).
BREAKING-IN
You need to break in new tires for
approximately
300 mi (480 km). During
this time, your vehicle may exhibit some
unusual driving characteristics.
PERFORMANCE VEHICLE
PRECAUTIONS
• Verify correct tire pressures.
• Inspect wheels and tires for wear and
damage. Replace any damaged wheels
or tires. •
Do not operate your vehicle at high
speeds with more than two passengers
or while carrying cargo.
• It is recommended to cross speed
bumps or driveway inclines slowly and
at a
45° angle to reduce the risk of
vehicle damage.
• Do not drive through car washes with
the vehicle heavily loaded with
passengers or luggage.
• Use only commercial car washes
without mechanical tracks or hand
wash to avoid potential damage.
• Put your vehicle in stay in neutral mode
when entering an automatic car wash.
See
What Is Temporary Neutral
Mode (page 184).
DRIVING IN SPECIAL
CONDITIONS
EMERGENCY MANEUVERS
In an unavoidable emergency where you
must make a sudden sharp maneuver, turn
the steering wheel only as rapidly and as
far as required to avoid the emergency.
Apply smooth pressure to the accelerator
pedal or brake pedal as needed. Avoid
abrupt steering, acceleration and braking
changes. Abrupt changes could increase
the risk of vehicle roll over, loss of vehicle
control and personal injury. If possible, use
any available road surfaces to bring your
vehicle under control.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Driving Hints

DRIVING THROUGH MUD AND
WATER
Mud
Be cautious of sudden changes in vehicle
speed or direction when you are driving in
mud. Even all-wheel drive and four-wheel
drive vehicles can lose traction in mud. If
your vehicle slides, steer in the direction of
the slide until you regain control of your
vehicle. After driving through mud, clean
off residue stuck to rotating driveshafts
and tires. Excess residue can cause an
imbalance that could damage drive
components.
Note:
If your vehicle gets stuck in mud, it
could be rocked out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
lightly on the accelerator in each gear.
Water
If you must drive through water approach
it cautiously. See Driving Through
Shallow Water (page 282).
DRIVING ON HILLY OR SLOPING
TERRAIN
Although natural obstacles could make it
necessary to travel diagonally up or down
a hill or steep incline, you should try to drive
straight up or straight down.
Note: Avoid turning on steep slopes or hills.
A danger lies in losing traction, slipping
sideways and possible vehicle roll over.
Whenever driving on a hill, determine
beforehand the route you can use. Do not
drive over the crest of a hill without seeing
what conditions are on the other side. Do
not drive in reverse over a hill without the
aid of an observer. Apply just enough power to the wheels to
climb the hill. Too much power causes the
tires to slip, spin or lose traction, and you
could lose control of your vehicle. When
descending a steep hill, do not descend
the hill in neutral. Avoid sudden hard
braking to keep the front wheels rolling and
to maintain your vehicle's steering.
Note:
Your vehicle has anti-lock brakes,
apply the brakes steadily. Do not pump the
brakes.
Note: If your vehicle gets stuck driving on
hilly or sloping terrain, it could be rocked out
by shifting between forward and reverse
gears, stopping between shifts in a steady
pattern. Press lightly on the accelerator in
each gear.
DRIVING IN SAND
When driving over sand, try to keep all four
wheels on the most solid area of the trail.
Shift to a lower gear and drive steadily
through the terrain. Apply the accelerator
slowly and avoid excessive wheel slip. Do
not drive your vehicle in deep sand for an
extended period of time. This could
overheat the system. A message appears
in the information display. See All-Wheel
Drive – Information Messages
(page
186).
Note: If your vehicle gets stuck driving on
hilly or sloping terrain, it could be rocked out
by shifting between forward and reverse
gears, stopping between shifts in a steady
pattern. Press lightly on the accelerator in
each gear.
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ELECTRIC VEHICLE
MAXIMIZING YOUR DRIVING
RANGE
Driving in Cold Weather
Keep your vehicle charged before heading
out into cold weather.
Use the heated seats and steering wheel
for comfort along with moderate cabin
temperature and fan settings to reduce
energy needed for climate control.
Preconditioning Your Vehicle
You can precondition your vehicle by using
departure and comfort settings to warm
or cool your cabin and the high voltage
battery when your vehicle is plugged in. By
using energy from your charging source
prior to your departure, battery
temperature can be managed for best
driving performance and less energy will
be needed for heating or cooling of the
cabin at the start of your drive. This helps
maximize your driving range. See Setting
the Charging Schedule and Preferences
(page 174).
Note: You can also access departure and
comfort settings using the FordPass App.
Note: Lower cabin temperature settings on
the climate control system results in better
trip range.
Parking Your Vehicle
At temperatures just above the freezing
point and lower, plug your vehicle in when
not in use to maintain high voltage battery
performance.
When possible park your vehicle under a
covered area or in a garage. This will help
to moderate temperatures which affect
performance of the high voltage battery
and require energy to heat or cool the
cabin. Driving Style
Range is reduced when driving aggressively
or at consistently high speeds. Aggressive
driving for extended periods could also
result in reducing your battery
’s efficiency
and lifespan. Use the trip application on
your touchscreen to see your driving scores.
See
Trip Data (page 124).
DRIVING THROUGH SHALLOW
WATER WARNING:
Do not attempt to
cross a deep or flowing body of water.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death.
Note: Driving through standing water can
cause vehicle damage.
Before driving through standing water,
check the depth. Never drive through water
that is higher than the bottom of the front
rocker area of your vehicle. When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction could
be limited. After driving through water and
as soon as it is safe to do so:
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•
Lightly press the brake pedal to dry the
brakes and to check that they work.
• Turn the steering wheel to check that
the steering power assist works.
Check the function of the following:
• Horn
• Exterior lights
FLOOR MATS WARNING: Use a floor mat
designed to fit the footwell of your
vehicle that does not obstruct the pedal
area. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death. WARNING:
Pedals that cannot
move freely can cause loss of vehicle
control and increase the risk of serious
personal injury. WARNING:
Secure the floor mat
to both retention devices so that it
cannot slip out of position and interfere
with the pedals. Failure to follow this
instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING: Do not place additional
floor mats or any other covering on top
of the original floor mats. This could
result in the floor mat interfering with the
operation of the pedals. Failure to follow
this instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING:
Always make sure that
objects cannot fall into the driver foot
well while your vehicle is moving. Objects
that are loose can become trapped
under the pedals causing a loss of
vehicle control. To install the floor mats, position the floor
mat eyelet over the retention post and
press down to lock in position.
To remove the floor mat, reverse the
installation procedure.
Note:
Regularly check the floor mats to
make sure they are secure.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• 12 V battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• In the event your vehicle's high-voltage
battery does not have enough power
to move, as a Mach-E roadside
customer, you can choose where you
would like your vehicle towed (within
a 35 mi (56 km) radius):
• Nearest public charger.
• EV Certified Ford or Lincoln Dealer.
• Your home residence.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673. If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This
program is eligible within Canada or the
continental United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at
www .f or d . c a .
SWITCHING THE HAZARD
FLASHERS ON AND OFF
The hazard flashers operate with the
power on or off. The battery loses charge
and may have insufficient power to restart
your vehicle. The hazard flasher button is on
the center console. Press the
button to turn on the hazard
flashers if your vehicle is creating a safety
hazard for other road users.
When you switch the hazard flashers on,
all front and rear direction indicators flash.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Crash and Breakdown Information