2021 FORD MUSTANG MACH-E door locks

How Does 911 Assist Work
.........................64
Emergency Call Requirements ................
64
Emergency Call Limitations ......................
65
Keys and Remote Controls
Remote Control Limitations .....................
66
Using the Remote Control .........................
66
Sounding the Panic Alarm ........................
66
Locating Your Vehicle ..................................
67
Changing the Remote Control Battery ........................................................................\
...
67
Replacing a Lost Key or Remote Control ........................................................................\
..
69
Programming the Remote Control ........
69
Keys and Remote Controls – Troubleshooting ........................................
69
Phone as a Key
What Is Phone As a Key ..............................
70
Phone as a Key Limitations .......................
70
Programming Your Phone .........................
70
Using the Valet Mode ....................................
71
Using the Backup Start Passcode ............
71
Phone as a Key – Troubleshooting ..........
71
MyKey ™
What Is MyKey ................................................
73
MyKey Settings ...............................................
73
Creating a MyKey ...........................................
74
Programming a MyKey ................................
74
Clearing All MyKeys ......................................
74
Checking MyKey System Status ..............
75
Using MyKey With Remote Start Systems ........................................................
75
MyKey – Troubleshooting ...........................
75
Doors and Locks
Operating the Doors From Outside Your Vehicle ............................................................
77
Operating the Doors From Inside Your Vehicle ............................................................
77Autounlock
.......................................................
78
Autolock ............................................................
78
Mislock ...............................................................
78
Doors and Locks Audible Warnings ........
78
Doors and Locks – Troubleshooting ........................................................................\
...
79
Keyless Entry
Keyless Entry Limitations ............................
81
Keyless Entry Settings ..................................
81
Using Keyless Entry .......................................
81
Keyless Entry – Troubleshooting .............
82
Keyless Entry Keypad
What Is the Keyless Entry Keypad ..........
83
Keyless Entry Keypad Limitations ..........
83
Locating the Keyless Entry Keypad ........
83
Keyless Entry Keypad Master Access Code ...............................................................
83
Keyless Entry Keypad Personal Access Codes ............................................................
83
Using the Keyless Entry Keypad ..............
84
Keyless Entry Keypad – Troubleshooting ........................................................................\
..
85
Walk Away Lock
What is Walk Away Lock ............................
86
Walk Away Lock Limitations ....................
86
Switching Walk Away Lock On and Off ........................................................................\
..
86
Switching Walk Away Lock Audible Feedback On and Off .............................
86
Easy Entry and Exit
How Does Easy Entry and Exit Work ........................................................................\
...
87
Switching Easy Entry and Exit On and Off ...................................................................
87
2
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents

If the booster seat slides on the vehicle
seat upon which it is being used, placing a
rubberized mesh sold as shelf or carpet
liner under the booster seat may improve
this condition. Do not use any item thicker
than this under the booster seat. Check
with the booster seat manufacturer's
instructions.
CHILD SAFETY LOCKS
When you set the child safety locks, you
cannot open the rear doors from the inside.
The control is on the driver door.
Press the control to switch the child safety
locks on. Press the control again to switch
them off. A light on the control illuminates
when you switch them on.
The child lock setting remains on when you
switch off your vehicle.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Child SafetyE295318

OPERATING THE DOORS
FROM OUTSIDE YOUR
VEHICLE
UNLOCKING AND LOCKING THE
DOORS USING THE REMOTE
CONTROL
You can only use the remote control when
your vehicle is stationary.
Unlocking the Doors
Press the button to unlock all
doors.
One-Stage Unlocking Press the button to unlock all
doors.
Two-Stage Unlocking (If Equipped) Press the button to unlock the
driver's door. Press the button
again within three seconds to
unlock all doors.
Locking the Doors Press the button to lock all
doors. One short flash of the
turn signal lamps confirms your
vehicle is locked.
Note: For more information on operating
the doors from outside your vehicle See
Keyless Entry (page 81).
OPENING AND CLOSING THE
DOORS
Note: For more information on operating
the doors from outside your vehicle
See
Keyless Entry (page 81). OPERATING THE DOORS
FROM INSIDE YOUR VEHICLE
UNLOCKING AND LOCKING THE
DOORS USING THE CENTRAL
LOCKING
The power door lock control is on the driver
door.
Press the button to unlock all
doors.
Press the button to lock all
doors.
Note: The central locking only operates if
the front doors are fully closed.
INDIVIDUALLY UNLOCKING AND
LOCKING THE DOORS USING THE
LOCKING BUTTON
The power door lock control is on the driver
and front passenger door panels. Unlock.
A
Lock.
B
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Doors and LocksE267112 E138629 E138629 E267111 E267112 E267111 E196954

OPENING THE DOORS FROM
INSIDE YOUR VEHICLE
Pull the interior door handle twice to
unlock and open a rear door. The first pull
unlocks the door and the second pull
opens the door.
AUTOUNLOCK
WHAT IS AUTOUNLOCK
Autounlock is an unlocking feature that
unlocks the vehicle doors when your
vehicle comes to a stop.
AUTOUNLOCK REQUIREMENTS
Autounlock unlocks all the doors when all
of the following occur:
•
The vehicle is on, all the doors are
closed and your vehicle is moving at a
speed greater than 12 mph (20 km/h).
• Your vehicle comes to a stop.
• You open the driver door within 10
minutes of switching the vehicle off or
to the accessory position.
AUTOLOCK
WHAT IS AUTOLOCK
Autolock is a locking feature that locks
your vehicle doors when you start driving.
AUTOLOCK REQUIREMENTS
Autolock locks all the doors when all of the
following occur:
• All doors are closed.
• The vehicle is on.
• Your vehicle reaches a speed greater
than 12 mph (20 km/h). MISLOCK
(IF EQUIPPED)
WHAT IS MISLOCK
Mislock is a locking feature that warns you
if your vehicle has not locked.
MISLOCK LIMITATIONS
When you press the lock button once, the
direction indicators do not flash if any door
or the liftgate or hood is open.
1. If any door or the liftgate is open.
2. The hood is open.
SWITCHING MISLOCK ON AND
OFF
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Vehicle.
4. Press
Locks.
5. Switch
Mislock Chirp on or off.
DOORS AND LOCKS AUDIBLE
WARNINGS
Door Ajar Audible Warning
Sounds when a door is not fully closed and
your vehicle is moving.
78
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Doors and Locks

DOORS AND LOCKS –
TROUBLESHOOTING
DOORS AND LOCKS – WARNING
LAMPS
Door Ajar Warning Lamp It illuminates when you switch
the vehicle on and remains on if
any door is open.
DOORS AND LOCKS – INFORMATION MESSAGES Action
Message
Displays if a door is open. Fully close the door.
Driver Door Ajar
Passenger Door Ajar
Rear Left Door Ajar
Rear Right Door Ajar
79
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Doors and LocksE249859

DOORS AND LOCKS –
FREQUENTLY ASKED QUESTIONS
How to unlock my vehicle if the 12 volt
battery is dead?
You must apply 12 volt power to the 12
volt system. See Jump Starting the
Vehicle (page 287). How to close my door if the actuator is
extended?
Apply pressure by pushing the outside
of the door until the door closes.
80
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Doors and LocksE350996

KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft
(1 m) from the front door handles and the
tailgate.
The system could not function if:
• The remote control remains stationary
for about a minute.
• The vehicle battery has no charge.
• The remote control battery has no
charge.
• There is interference causing issues
with the remote control frequencies.
• The remote control is too close to
metal objects or electronic devices, for
example keys or a cell phone.
KEYLESS ENTRY SETTINGS
Switching Keyless Entry On and
Off
1. With the admin key in the vehicle, fully
press the brake pedal and press the
push button start.
2. Access the vehicle drawer on the touchscreen.
3. Press
SETTINGS.
4. Press
Vehicle.
5. Press
Locks.
6. Press and hold the OK button until the
system reset confirmation appears.
Reprogramming the Unlocking
Function
You can enable two-stage unlocking
function allowing you to unlock only the
driver door when you touch the unlock
sensor. Press and hold both the lock and unlock
buttons on the remote control for four
seconds to disable or enable two-stage
unlocking.
If you program the unlocking function so
that only the driver door unlocks, you can
unlock all of the other doors from inside
your vehicle using the power door lock
control. You can unlock individual doors
by pulling the interior door handles on
those doors.
USING KEYLESS ENTRY
Unlocking the Doors
With your passive key or authorized phone
within
3 ft (1 m) of your vehicle, gently
press the touchpad on the door window
trim to unlock and open the door.
81
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Keyless EntryE334831

Opening the Liftgate with Passive
Key (If Equipped)
Press the exterior liftgate release button
inside of the liftgate handle. The liftgate
unlocks and opens. See Opening the
Liftgate From Outside Your Vehicle
(page
94).
Locking the Doors With your remote control or authorized
phone within
3 ft (1 m) of your vehicle,
touch the lock icon on the door window
trim to lock the door. The keyless entry
system requires a brief delay to
authenticate your device. Note:
The door activation switch flashes
one time to indicate the vehicle locks.
Note: Do not use the outside door handle
as a roof cargo strap.
Double Locking
With your remote control or authorized
phone within
3 ft (1 m) of your vehicle,
touch the lock icon twice within three
seconds to double lock your vehicle.
KEYLESS ENTRY –
TROUBLESHOOTING
KEYLESS ENTRY – FREQUENTLY
ASKED QUESTIONS
Why does the passive key not work?
The system deactivates passive keys
left inside your vehicle when you lock
it. You cannot switch the ignition on
using a deactivated passive key. Press
the unlock button on the remote
control to reactivate a passive key.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Keyless EntryE316256 E334918