2021 FORD MUSTANG MACH-E four wheel drive

COLD WEATHER
PRECAUTIONS
The functional operation of some
components and systems can be affected
at temperatures below approximately
-13°F (-25°C).
DRIVING ON SNOW AND ICE WARNING:
If you are driving in
slippery conditions that require tire
chains or cables, then it is critical that
you drive cautiously. Keep speeds down,
allow for longer stopping distances and
avoid aggressive steering to reduce the
chances of a loss of vehicle control
which can lead to serious injury or death.
If the rear end of your vehicle slides while
cornering, steer in the direction of the
slide until you regain control of your
vehicle.
On ice and snow, you should drive more
slowly than usual. Your vehicle has a four
wheel anti-lock brake system, do not pump
the brake pedal.
See Anti-Lock Braking
System Limitations (page 187).
BREAKING-IN
You need to break in new tires for
approximately
300 mi (480 km). During
this time, your vehicle may exhibit some
unusual driving characteristics.
PERFORMANCE VEHICLE
PRECAUTIONS
• Verify correct tire pressures.
• Inspect wheels and tires for wear and
damage. Replace any damaged wheels
or tires. •
Do not operate your vehicle at high
speeds with more than two passengers
or while carrying cargo.
• It is recommended to cross speed
bumps or driveway inclines slowly and
at a
45° angle to reduce the risk of
vehicle damage.
• Do not drive through car washes with
the vehicle heavily loaded with
passengers or luggage.
• Use only commercial car washes
without mechanical tracks or hand
wash to avoid potential damage.
• Put your vehicle in stay in neutral mode
when entering an automatic car wash.
See
What Is Temporary Neutral
Mode (page 184).
DRIVING IN SPECIAL
CONDITIONS
EMERGENCY MANEUVERS
In an unavoidable emergency where you
must make a sudden sharp maneuver, turn
the steering wheel only as rapidly and as
far as required to avoid the emergency.
Apply smooth pressure to the accelerator
pedal or brake pedal as needed. Avoid
abrupt steering, acceleration and braking
changes. Abrupt changes could increase
the risk of vehicle roll over, loss of vehicle
control and personal injury. If possible, use
any available road surfaces to bring your
vehicle under control.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Driving Hints

DRIVING THROUGH MUD AND
WATER
Mud
Be cautious of sudden changes in vehicle
speed or direction when you are driving in
mud. Even all-wheel drive and four-wheel
drive vehicles can lose traction in mud. If
your vehicle slides, steer in the direction of
the slide until you regain control of your
vehicle. After driving through mud, clean
off residue stuck to rotating driveshafts
and tires. Excess residue can cause an
imbalance that could damage drive
components.
Note:
If your vehicle gets stuck in mud, it
could be rocked out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
lightly on the accelerator in each gear.
Water
If you must drive through water approach
it cautiously. See Driving Through
Shallow Water (page 282).
DRIVING ON HILLY OR SLOPING
TERRAIN
Although natural obstacles could make it
necessary to travel diagonally up or down
a hill or steep incline, you should try to drive
straight up or straight down.
Note: Avoid turning on steep slopes or hills.
A danger lies in losing traction, slipping
sideways and possible vehicle roll over.
Whenever driving on a hill, determine
beforehand the route you can use. Do not
drive over the crest of a hill without seeing
what conditions are on the other side. Do
not drive in reverse over a hill without the
aid of an observer. Apply just enough power to the wheels to
climb the hill. Too much power causes the
tires to slip, spin or lose traction, and you
could lose control of your vehicle. When
descending a steep hill, do not descend
the hill in neutral. Avoid sudden hard
braking to keep the front wheels rolling and
to maintain your vehicle's steering.
Note:
Your vehicle has anti-lock brakes,
apply the brakes steadily. Do not pump the
brakes.
Note: If your vehicle gets stuck driving on
hilly or sloping terrain, it could be rocked out
by shifting between forward and reverse
gears, stopping between shifts in a steady
pattern. Press lightly on the accelerator in
each gear.
DRIVING IN SAND
When driving over sand, try to keep all four
wheels on the most solid area of the trail.
Shift to a lower gear and drive steadily
through the terrain. Apply the accelerator
slowly and avoid excessive wheel slip. Do
not drive your vehicle in deep sand for an
extended period of time. This could
overheat the system. A message appears
in the information display. See All-Wheel
Drive – Information Messages
(page
186).
Note: If your vehicle gets stuck driving on
hilly or sloping terrain, it could be rocked out
by shifting between forward and reverse
gears, stopping between shifts in a steady
pattern. Press lightly on the accelerator in
each gear.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Driving Hints

TOWING YOUR VEHICLE
PRECAUTIONS
Use the following guidelines when towing
your vehicle. Failure to follow this
instruction could result in vehicle damage
not covered by the vehicle warranty.
Note:
Make sure you properly secure your
vehicle to the tow vehicle.
Note: If you are unsure of the vehicle ’s
configuration, contact an authorized dealer.
RECREATIONALLY TOWING
YOUR VEHICLE
You cannot recreational tow your vehicle
with all wheels on the ground because
vehicle or electric drive motor damage
could occur. You must recreational tow
your vehicle with all four wheels off the
ground, such as when using a car-hauling
trailer. Otherwise, you cannot recreational
tow your vehicle.
EMERGENCY TOWING
If your vehicle becomes inoperable without
access to wheel dollies or a vehicle
transport trailer, it can be flat-towed with
all wheels on the ground, regardless of the
drivetrain, under the following conditions:
• Your vehicle is facing forward for
towing in a forward direction.
• You switch Emergency Tow on. •
Maximum speed is 35 mph (55 km/h).
• Maximum distance is 50 mi (80 km).
Switching Emergency Tow On
1. Properly secure your vehicle to the tow
vehicle.
2. Switch your vehicle on to accessory mode. See
Starting and Powering
Off (page 155).
3. Apply the parking brake.
4. Access the vehicle drawer on the touchscreen.
5. Press
SETTINGS.
6. Press
Vehicle.
7. Press and hold Emergency Tow until a confirmation message appears on the
touchscreen.
8. Press and hold the brake pedal.
9. Shift into neutral (N).
Note: A confirmation message appears in
the instrument cluster display.
10. Release the parking brake.
11. Switch your vehicle off.
Switching Emergency Tow Off
1. Switch your vehicle on.
2. Press and hold the brake pedal.
3. Shift into park (P). A message displays
in the instrument cluster display and
park (P) displays in the instrument
cluster display and on the shifter.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Towing Your Vehicle

Note:
You may not find this
information on all tires because it
is not required by federal law. Speed rating
Letter
rating
81 mph (130 km/h)
M
87 mph (140 km/h)
N
99 mph (159 km/h)
Q
106 mph (171 km/h)
R
112 mph (180 km/h)
S
118 mph (190 km/h)
T
124 mph (200 km/h)
U
130 mph (210 km/h)
H
149 mph (240 km/h)
V
168 mph (270 km/h)
W
186 mph (299 km/h)
Y
Note: For tires with a maximum
speed capability over 149 mph
(240 km/h), tire manufacturers
sometimes use the letters ZR. For
those with a maximum speed
capability over 186 mph (299
km/h), tire manufacturers always
use the letters ZR.
H. U.S. DOT Tire Identification
Number (TIN): This begins with
the letters DOT and indicates that
the tire meets all federal
standards. The next two numbers
or letters are the plant code
designating where it was
manufactured, the next two are the tire size code and the last four
numbers represent the week and
year the tire was built. For
example, the numbers 317 mean
the 31st week of 1997. After 2000,
the numbers go to four digits. For
example, 2501 means the 25th
week of 2001. The numbers in
between are identification codes
used for traceability. This
information is used to contact
customers if a tire defect requires
a recall.
I.
M+S or M/S:
Mud and Snow, or
AT:
All Terrain, or
AS:
All Season.
J. Tire Ply Composition and
Material Used:
Indicates the
number of plies or the number of
layers of rubber-coated fabric in
the tire tread and sidewall. Tire
manufacturers also must indicate
the ply materials in the tire and the
sidewall, which include steel,
nylon, polyester, and others.
K. Maximum Load: Indicates the
maximum load in kilograms and
pounds that can be carried by the
tire. See the Safety Compliance
Certification Label (affixed to
either the door hinge pillar,
door-latch post, or the door edge
that meets the door-latch post,
next to the driver's seating
position), for the correct tire
pressure for your vehicle.
L. Treadwear, Traction and
Temperature Grades:
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Wheel and Tire Information

WARNING: When inflating
the tire for mounting pressures
up to
20 psi (1.38 bar) greater
than the maximum pressure on
the tire sidewall, the following
precautions must be taken to
protect the person mounting the
tire: WARNING:
Use only the
specified jacking points. If you
use other locations, you could
damage the body, steering,
suspension, engine, braking
system or the fuel lines.
Note: Avoid placing the jack or
hoist near plastic parts as this may
cause vehicle damage.
• Make sure that you have the
correct tire and wheel size.
• Lubricate the tire bead and
wheel bead seat area again.
• Stand at a minimum of
12 ft
(3.66 m) away from the wheel
and tire assembly.
• Use both eye and ear
protection.
Important: Remember to replace
the wheel valve stems when the
road tires are replaced on your
vehicle.
It is recommended that the two
front tires or two rear tires
generally be replaced as a pair if
the worn tires still have usable
depth. To avoid potential All-Wheel Drive
(AWD) malfunction or (AWD)
system damage, it is
recommended to replace all four
tires rather than mixing
significantly worn tires with new
tires.
The tire pressure sensors mounted
in the wheels (originally installed
on your vehicle) are not designed
to be used in aftermarket wheels.
The use of wheels or tires not
recommended may affect the
operation of your tire pressure
monitoring system.
If the tire pressure monitoring
system indicator is flashing, your
system is malfunctioning. Your
replacement tire might be
incompatible with your tire
pressure monitoring system, or
some component of the system
may be damaged.
Age
WARNING:
Tires degrade
over time depending on many
factors such as weather, storage
conditions, and conditions of use
(load, speed, inflation pressure)
the tires experience throughout
their lives.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Wheel and Tire Information

In general, tires should be
replaced after six years
regardless of tread wear.
However, heat caused by hot
climates or frequent high loading
conditions can accelerate the
aging process and may require
tires to be replaced more
frequently.
You should replace your spare
tire when you replace the road
tires or after six years due to
aging even if it has not been
used.
U.S. DOT Tire Identification
Number
Both United States and Canada
Federal regulations require tire
manufacturers to place
standardized information on the
sidewall of all tires. This
information identifies and
describes the fundamental
characteristics of the tire and also
provides a U.S. DOT Tire
Identification Number for safety
standard certification and in case
of a recall.
This begins with the letters DOT
and indicates that the tire meets
all federal standards. The next
two numbers or letters are the
plant code designating where it
was manufactured, the next two
are the tire size code and the last
four numbers represent the week
and year the tire was built. For
example, the numbers 317 mean
the 31st week of 1997. After 2000, the numbers go to four digits. For
example, 2501 means the 25th
week of 2001. The numbers in
between are identification codes
used for traceability. This
information is used to contact
customers if a tire defect requires
a recall.
USING SUMMER TIRES
Summer tires provide superior
performance on wet and dry roads.
Summer tires do not have the Mud and
Snow (M+S or M/S) tire traction rating on
the tire side wall. Since summer tires do
not have the same traction performance
as All-season or Snow tires, we do not
recommend using summer tires when
temperatures drop to about 45°F (7°C) or
below, depending on tire wear and
environmental conditions, or in snow and
ice conditions. Like any tire, summer tire
performance is affected by tire wear and
environmental conditions. If you must drive
in those conditions, we recommend using
Mud and Snow (M+S, M/S), All-season or
Snow tires.
Always store your summer tires indoors at
temperatures above 19°F (-7°C). The
rubber compounds used in these tires lose
flexibility and may develop surface cracks
in the tread area at temperatures below
19°F (-7°C)
. If the tires have been
subjected to 19°F (-7°C) or less, warm
them in a heated space to at least 41°F
(5°C) for at least 24 hours before installing
them on a vehicle, or moving the vehicle
with the tires installed, or checking tire
inflation. Always inspect the tires after
storage periods and before use.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Wheel and Tire Information

ROLLOVER WARNING
WARNING: Utility vehicles have a
significantly higher rollover rate than
other types of vehicles. WARNING:
Vehicles with a higher
center of gravity (utility and four-wheel
drive vehicles) handle differently than
vehicles with a lower center of gravity
(passenger cars). Avoid sharp turns,
excessive speed and abrupt steering in
these vehicles. Failure to drive cautiously
increases the risk of losing control of your
vehicle, vehicle rollover, personal injury
and death. WARNING:
In a rollover crash, an
unbelted person is significantly more
likely to die than a person wearing a
seatbelt. WARNING:
Do not become
overconfident in the ability of four-wheel
drive vehicles. Although a four-wheel
drive vehicle may accelerate better than
a two-wheel drive vehicle in low traction
situations, it won't stop any faster than
two-wheel drive vehicles. Always drive
at a safe speed.
Utility vehicles and trucks handle
differently than passenger cars in the
various driving conditions that are
encountered on streets, highways and
off-road. Utility vehicles and trucks are not
designed for cornering at speeds as high
as passenger cars any more than low-slung
sports cars are designed to perform
satisfactorily under off-road conditions. THE BETTER BUSINESS
BUREAU AUTO LINE
PROGRAM
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator considers
the testimony provided and makes a
decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within 40
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information that follows, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Customer Information