2021 CADILLAC ESCALADE change time

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 159
.Press and hold to access the
Apple CarPlay or Android Now
Playing View, if connected.
If the current audio source is
the radio, the Apple CarPlay
or Android Auto Now Playing
View with the audio source
plays the radio.
3.n(Power/Volume) Knob
.Press to turn the power on.
.Press and hold when the
system is on to turn the
power off and display
the time.
.Press to mute/unmute the
system when on.
.Turn to decrease or increase
the volume.
4.6(Phone)
.Press to access the
phone menu.
.Press and hold to access the
Apple CarPlay or Android
Auto Phone View,
if connected.
5.T(Vehicle Information)
.Press to access the vehicle
information.
6. Primary Knob
.Turn to highlight a feature.
Press to activate the
highlighted feature.
.Move right/left or up/down to
change the highlighted area
on the display screen.
7.{(Home Page)
.Press to access the Home
Page. See“Home Page ”later in
this section.
.Press and hold to access the
Apple CarPlay or Android
Auto Phone Home screen,
if connected.
8.0(Back)
.Press to return to the previous
display in a menu.
Home Page
The Home Page is where vehicle
application icons or cards are
accessed. Some applications are
disabled when the vehicle is moving.
Swipe left or right across the display
or use the MFC to move the home
page. Move the knob right/left to
change the page or touch on one of the page count indicators at the
bottom of the screen to jump to a
specific page.
Managing Home Page Icons/Cards
1. Touch and hold any of the Home Page icons/cards to enter edit
mode. Edit mode is not available
when the vehicle is moving.
2. Continue holding the icon/card and drag it to the desired position.
3. Release your finger to drop the icon in the desired position.
4. To move an application to another page, drag the icon to the edge of
the display toward the desired
page. Cards must stay on the
first page.
5. Continue dragging and dropping application icons as desired.
6. Application cards on the first page can be replaced, moved or deleted
based on user preference while in
edit mode.
7. Touch Done to save changes or Cancel to not save and exit
edit mode.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 161
Phone
Touch the Phone icon on the
infotainment display or
6on the MFC
to display the Phone menu. See
Bluetooth (Pairing and Using a Phone)
0 197 or
Bluetooth (Overview) 0196.
Vehicle Information
TouchTon the infotainment
display or press
Ton the MFC. See
Vehicle Information 0134.
Apple CarPlay
Touch the Apple CarPlay icon to
activate Apple CarPlay (if equipped)
after a supported device is connected.
See Apple CarPlay and Android Auto
0 202.
Android Auto
Touch the Android Auto icon to
activate Android Auto (if equipped)
after a supported device is connected.
See Apple CarPlay and Android Auto
0 202.
Users
Touch the Users icon to sign in or
create a new user profile, and follow
the on-screen instructions.
Only four user profiles can be active at
one time in the vehicle. It may be
necessary to remove a profile from the
menu before creating or signing into
an existing profile. The removed
profile can be logged into at a
later time.
Settings
Touch the Settings icon to display the
Settings menu. See Settings0203.
Apps
If equipped, in-vehicle apps are
available for download. Touch the
Apps icon on the Home Page to begin.
Downloading and using in-vehicle
apps requires Internet connectivity
which can be accessed with a data
plan through the vehicle’s built-in 4G
LTE Wi-Fi hotspot, if equipped, or a
compatible mobile device hotspot. On
most mobile devices, activation of the
Wi-Fi hotspot is in the device’s Settings menu under Mobile Network
Sharing, Personal Hotspot, Mobile
Hotspot, or similar.
Availability of apps and connectivity
varies by vehicle, conditions, and
location. Data plan rates apply.
Features are subject to change. For
more information, see
www.my.cadillac.com/learn for US/
Canada and see my.cadillac.com.mx.
for Mexico.
OnStar Services
If equipped, touch the OnStar Services
icon to display the OnStar Services
and Account pages. See
OnStar
Overview 0471 and
OnStar System 0172.
Camera
Touch the Camera icon to access the
camera application. See Assistance
Systems for Parking or Backing 0299.
Rear Media
If equipped, touch the Rear Media
icon to access the Rear Seat
Infotainment application. See Rear
Seat Infotainment (RSI) System 0173.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
178 INFOTAINMENT SYSTEM
.porj(Play or Pause): Touchpto
play or touch
jto pause depending
on the current selection.
.Listen: Touch Listen to hear the
audio source on the vehicle
speakers.
Auxiliary Inputs
Rear Media Connections
If equipped with RSI, the features
above will be in the rear of the center
console. These include 2 USB ports
and 2 HDMI inputs.
USB
Any USB port in the vehicle can be
used to provide USB content for the
RSI system.
To watch a video, see “USB Video”
previously in this section. To listen to music, see
“USB Audio”
previously in this section.
HDMI
The HDMI input allows an HDMI A/V
cable to be connected from an
auxiliary device such as a camcorder,
video game system, or Apple device.
A cable from Apple is required for
Apple devices.
For certain HDMI devices that support
USB charging, the USB ports can be
used as a power source.
To use the HDMI input of the RSI
system:
1. Connect the auxiliary device with an HDMI cable.
2. Power on both the auxiliary device and the RSI video screen.
3. Touch
{(Home) on the desired
display and select HDMI as the
source.
Headphones
1. Power Indicator Light
2. Channel 1 or 2 Switch
3. Volume Control
4. Power Button
5. Battery Cover
The RSI includes two or four new
2-channel digital wireless headphones,
depending on the vehicle model. The
headphones are used to listen to
various multimedia. The wireless
headphones have a power button,
Channel 1 or 2 switch, and a volume
control. The digital headphones
cannot be interchanged with previous
models of GM headphones.
Press the power button to turn on the
headphones. A light on the
headphones should come on.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 179
A flashing light indicates the
headphones are not in range. Move
them closer to the forward overhead
screen until the light stops flashing.
If the light does not come on, check
the batteries. Intermittent sound or
static can also indicate weak batteries.
See“Battery Replacement ”later in this
section.
Turn the headphones off when they
are not in use.
Press the center of the right side of
the headphone to change the channel.
Channel 1 will provide audio
associated with screen 1 and channel 2
will provide audio associated with
screen 2.
Infrared transmitters are on the top of
the right seatback video screen. The
headphones shut off automatically to
save the battery power if the RSI
system is off or if the headphones are
out of range of the transmitters for
more than three minutes. Moving too
far forward or stepping out of the
vehicle can cause the headphones to
lose the signal or have static.
Use the volume control on the
headphones to adjust the volume. For best audio performance, wear the
headphones as indicated with L (Left)
and R (Right) on the ear pads. Do not
let anything cover the ear pads.
Caution
Do not store the headphones in
heat or direct sunlight. This could
damage the headphones and repairs
would not be covered by the vehicle
warranty. Storage in extreme cold
can weaken the batteries. Keep the
headphones stored in a cool, dry
place.
If the foam ear pads become worn or
damaged, the pads can be replaced
separately. To purchase replacement
ear pads, call 1-888-293-3332 or
contact your dealer.
Battery Replacement
To change the batteries: 1. Loosen the screw to the battery door on the left side of the
headphones.
2. Slide the battery door open.
3. Replace the two AAA batteries. 4. Replace the battery door and
tighten the screw.
Remove the batteries if the
headphones will not be used for a
long time.
RSI Troubleshooting
No power : The ignition might not be
on or in ACC/ACCESSORY.
There is no sound from the
headphones with the indicator light
on : If the batteries are good, make
sure the headphones are programmed
to the correct screen and on the
correct channel for the screen being
viewed.
Sometimes the wireless headphone
audio cuts out or buzzes : Check for
obstructions, low batteries, reception
range, and interference from cell
phone towers or from cellular
telephone use in the vehicle. Check
that the headphones are on correctly
using the L (Left) and R (Right) on the
headphones. Check that the
headphones are positioned properly
with the headband across the top of
the head.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
180 INFOTAINMENT SYSTEM
Newer mobile phones and tablets emit
infrared light for features like face and
iris detection. This infrared light can
interfere with both the headphone
operation. If your headphones
experience static or dropouts, place
your mobile device away from the rear
seat displays.
I lost the headphones :See your
dealer for assistance.
Video Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Positioning Systems
(GPS), two-way radios, mobile faxes,
or walkie talkies.
It might be necessary to turn off the
video player when operating one of
these devices in or near the vehicle.
Navigation
Using the Navigation
System
If equipped, launch the Nav
application by touching the Nav icon
on the Home Page or on the shortcut
tray near the left side of the
infotainment display.
When the Nav application is launched
for the first time, a product
walkthrough is available. Use of the
feature requires the Terms and
Conditions and the Privacy statement
to be confirmed. If available and
signed into a profile, it is also
suggested to enable and confirm
Personalized Navigation.
Personalized Navigation (If
Equipped)
If Personalized Navigation is available
and confirmed, this feature learns
preferences by remembering where
the vehicle has been. It uses the
locations and navigation history to
personalize routes and results. Personalized Navigation may learn
elements such as:
.Personalized routes based on
preferred streets.
.Search results that provide best
matches at the top of the list.
.Predictive traffic.
.Local map content updating.
Personalized Navigation can also be
enabled or disabled at a later time.
Select Settings, then Navigation
Privacy, and then change setting for
Collect Data with Profile Information.
See Settings 0203.
Navigation Map View
After opening the Nav application for
the first time, the application will
always open in full map view
displaying the vehicle’s current

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
182 INFOTAINMENT SYSTEM
Map Colors
.Day (Light)
.Night (Dark)
.Auto–Touch to automatically
change modes based on lighting
conditions.
3D Landmark (Default is On) :
Touch On or Off. When turned on, the
system will display all 3D Landmarks
on the map depending on the zoom
level.
3D Buildings (Default is Off ) : Touch
On or Off. When turned on, the
system will display all of the possible
3D building shapes on the map
depending on the zoom level.
Show Terrain in 3D (Default is
Off ) : If equipped, touch On or Off.
When turned on, the system will
display terrain information on the
map in 3D view.
Auto-Zoom (Default is On) : Touch
On or Off. When turned on, the
system will automatically adjust the
zoom level when the vehicle is
approaching a turn. After the turn is
completed, the system automatically
brings the zoom back to the originally set level. If the vehicle is approaching
a turn with the next turn occurring
shortly after, the Auto-Zoom will
remain on until both turns are
completed.
Preferred Route
To access, touch Settings, then More
Settings, and then Preferred Route.
Choose from two different route
options: Fastest or Eco-Friendly.
.Fastest would be the route with the
shortest drive time.
.Eco-Friendly would be the most
fuel-efficient route.
Avoid on Route
To access, touch Settings, and then
Avoid on Route.
Choose any of the road features to
avoid while on route:
.Highways
.Unpaved Roads
.Ferries
.Carpool Lanes
.Toll Roads
.Tunnels
.Country Borders Navigation Voice Control
Touch to access the voice control
setting display.
.Navigation Volume
–To adjust the
volume level, use the sliding bar on
the Navigation screen. If the voice
guidance prompt is being heard,
volume can also be adjusted using
the knob on the center stack or the
volume switch on the steering
wheel.
.Directional Navigation Prompts –
Allows prompts to play on the left
or right side of the vehicle
depending on the direction of the
upcoming turn. This can be turned
on or off.
.Navigation Voice Prompt Level
during a Call. Options available are:
‐ Full Prompt (Selected by default)
‐ Tone Only
‐ None
Traffic Preferences (If Equipped)
While in Map View, select Settings,
then More Settings, and then Traffic
Preferences. When Show Traffic on
Map is turned on, the feature provides

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 183
an overview of the traffic flow using
different coded colors. The following
options are available for rerouting:
.Show Traffic Flow on Map–Toggles
whether or not the flow of traffic is
shown on the map.
.Auto Reroute –The system will
automatically reroute if the system
detects there is a traffic issue ahead.
.Ask Before Rerouting (Default) –If
the system detects there is a traffic
issue ahead, it will display a pop-up
with details about the issue. Choose
to reroute or cancel the alert.
.Never Check –The system will not
check for a better route until one of
the above options is selected.
Alert Preferences
Set alerts on or off during both
inactive and active guidance views.
The following alerts may be available:
.Road Safety Alerts –Touch to
display upcoming School Zones.
.Traffic Camera Alerts
Manage History
Touch Manage History to access the
History options:
.Clear Recent Destinations –Touch
\to clear the recent destinations.
.Clear Search History –Touch\to
clear the search history.
Navigation Privacy
Touch to change the navigation
privacy settings. The Navigation
Privacy settings are:
.Collect Data with Profile
Information –Turn this on to
enable Personalized Navigation. See
“Personalized Navigation ”earlier in
this section.
.Collect Anonymized Data –Turn
this on to enable improvement in
Nav product quality.
About
Touch to display software information,
such as:
.Telenav Terms and Conditions
.Telenav Privacy Statement
.Navigation Version
Maps
The Nav application requires a map
database to run. It is stored on an SD
card that is connected to the infotainment system. If the map
database is not available, a missing SD
card error message will be displayed.
SD Card Error Messages
The SD card only works for one
unique vehicle. The SD card must pass
authentication verification to be used
for that specific vehicle. Potential
error scenarios and messages include:
.The SD card has initialized for the
first time:
“Once initialized, this SD
card can only be used for navigation
in this vehicle.”
.The SD card is not working
properly: “SD card is not functioning
properly. (Error Code).”
.The SD card is not paired with the
existing system: “This SD card is not
valid for navigation in this vehicle.
See Owner’s Manual for more detail
or visit your dealer.”
.The SD card has been removed from
the slot: “SD card has been removed.
(Error Code).”
Selecting "Confirm" after initialization
message will start initializing. For the
other messages, touch OK to return to
the Home Page.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
184 INFOTAINMENT SYSTEM
Navigation Symbols
Following are the most common
symbols that may appear in the Nav
application.
This indicates the vehicle’s current
location and direction on the map.
The destination pin marks the
location of the final destination.
Touch the pin to view the destination
address or to add it or remove it from
the Favorites list. Hide the
information by touching the pin one
more time. It will automatically time
out if no action is taken.
If equipped, smart Points of Interest
(POIs) are places of interest for
parking and gas stations.
Destination
Search
Touch Search on the infotainment
display to open the search display.
It has a search field entry box, quick
category icon shortcuts, and keyboard.
Auto Complete
Enter a partial location in the field
entry box on the search display. Auto
complete will attempt to complete the
destination based on what is being
entered. Touch the suggested item to
search.Search While in Motion with No
Front Seat Passenger Present
The search display will not allow
changes or text input with the
keyboard when the vehicle is in
motion. As a result, a display showing
three rows of the most commonly
used categories appears.
Search While in Motion with Front
Seat Passenger Present
If the system detects that the front
seat passenger is present with both
driver and passenger seat belts
buckled, touching the search icon will
display an alert message that allows
the passenger to search for a
destination.
Receiving Destination Directions
from Different Sources
Destinations can be received or
transferred from different sources to
the Nav application for route
guidance. If equipped, some of these
sources may include:
.Navigation from search results.
.OnStar Advisor destination
download.
.An address from the Contacts list.