2021 CADILLAC ESCALADE change time

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
472 ONSTAR
PressQto connect to an Advisor to:
.Verify account information or
update contact information.
.Get driving directions.
.Receive a Diagnostic check of the
vehicle's key operating systems.
.Receive Roadside Service.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to
an AMBER Alert.
.Get assistance in severe weather or
other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help. Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Service, Advisors can
locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
.With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQ
to set up an account.
.After change in ownership and at
90 days.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
474 ONSTAR
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY
mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors are available in English, Spanish, and
French. Available languages may vary
by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Service or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in
a large city with tall buildings; in
parking garages; around airports; in
tunnels and underpasses; or in an
area with very dense trees. If GPS
signals are not available, the OnStar
system should still operate to call
OnStar. However, OnStar could have
difficulty identifying the exact
location.
.In emergency situations, OnStar can
use the last stored GPS location to
send to emergency responders.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to
function properly. These systems may
not operate if the battery is
discharged or disconnected.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
ONSTAR 475
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. SeeAdd-On Electrical
Equipment 0360. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations or
pre-set radio stations. Neither OnStar
nor GM is responsible for any affected
or erased data or settings. These
updates or changes may also collect
personal information. Such collection
is described in the OnStar privacy
statement or separately disclosed at
the time of installation. These updates or changes may also cause a system to
automatically communicate with GM
servers to collect information about
vehicle system status, identify
whether updates or changes are
available, or deliver updates or
changes. An active OnStar agreement
constitutes consent to these software
updates or changes and agreement
that either OnStar or GM may
remotely deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827) or
press
Qto speak with an Advisor.
Users of wireless communications are
cautioned that the privacy of any
information sent via wireless cellular
communications cannot be assured.
Third parties may unlawfully intercept
or access transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
To obtain the source code under GPL,
LGPL, MPL, and other open source
licenses, that is contained in this
product, please visit
https://opensource.lge.com. In addition
to the source code, all referred license
terms, warranty disclaimers, and
copyright notices are available for
download. This offer is valid for a
period of three years after our last
shipment of this product. This offer is
valid to anyone in receipt of this
information.
*Provided through LG Electronics Inc.,
who is solely responsible for
provisions of related OSS compliance.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
478 CONNECTED SERVICES
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/
off, manage settings, and monitor
data consumption, if equipped.
.Locate a dealer and schedule
service.
.Request Roadside Service.
.Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
.Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.cadillac.com. Message and data
rates may apply.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
484 INDEX
Headlamps (cont'd)Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . . . 151
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 151
High-Beam On Light . . . . . . . . . . . . . . 130
High/Low Beam Changer . . . . . . . . . 151
Lamps On Reminder . . . . . . . . . . . . . . 131
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Steering Wheel . . . . . . . . . . . . . . . . . . . . 104
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 33
Heating . . . . . . . . . . . . . . . . . . . . . . . . .220, 224
High-Beam On Light . . . . . . . . . . . . . . . . 130
High-Speed Operation . . . . . . . . . . . . . . 401
Hill and Mountain Roads . . . . . . . . . . 238
Hill Start Assist (HSA) . . . . . . . . . . . . . 263
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
How to Wear Seat Belts Properly . . . 59
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . .220, 224
I
If the System Needs Service . . . . . . . 190
Ignition Positions . . . . . . . . . . . . . . . . . . . 245
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Indicator
Pedestrian Ahead . . . . . . . . . . . . . . . . . 126
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 126
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Information Publication Ordering . . . . . . . . . . . . . 467
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Infotainment System . . . . . . . . . . . . . . . 470 Rear Seat . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Instrument Cluster . . . . . . . . . . . . . . . . . 114
Instrument Panel Overview . . . . . . . . . . . 4
Interior Lamps . . . . . . . . . . . . . . . . . . . . . . 154
Interior Rearview Mirrors . . . . . . . . . . . 34
Introduction . . . . . . . . . . . . . . . . . . . . . . 1, 158
J
Jump Starting - North America . . . . 425
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . . 7
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
L
Labeling, Tire Sidewall . . . . . . . . . . . . . 395
Lamps Cornering . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Daytime Running (DRL) . . . . . . . . . . 151 Lamps (cont'd)
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Exterior Controls . . . . . . . . . . . . . . . . . . 149
Exterior Lamps Off Reminder . . . . 151
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Malfunction Indicator (Check
Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . 122
On Reminder . . . . . . . . . . . . . . . . . . . . . . 131
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Lane Change Alert (LCA) . . . . . . . . . . . 321
Lane Keep Assist (LKA) . . . . . . . . . . . . 324
Lane Keep Assist Light . . . . . . . . . . . . . 125
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . 61
LATCH System
Replacing Parts after a Crash . . . . . 91
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . 84
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . 384
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Illumination Control . . . . . . . . . . . . . . 154
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
Lights Airbag Readiness . . . . . . . . . . . . . . . . . 120

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
490 INDEX
Transmission (cont'd)Temperature Gauge . . . . . . . . . . . . . . . 118
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 464
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . 116
Turn and Lane-Change Signals . . . . 153
U
Uniform Tire Quality Grading . . . . . . 410
Universal Remote System . . . . . . . . . . 145 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Programming . . . . . . . . . . . . . . . . . . . . . . 146
Updates Map Data . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Using the Navigation System . . . . . . 180
Using the System . . . . . . . . . . . . . . . . . . . 160
Using This Manual . . . . . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . . . . . 28
Automatic Hold Light . . . . . . . . . . . . 125
Canadian Owners . . . . . . . . . . . . . . . . . . . . 1
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Identification Number (VIN) . . . . . 454
Load Limits . . . . . . . . . . . . . . . . . . . . . . . 240
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Vehicle (cont'd)
Personalization . . . . . . . . . . . . . . . . . . . 138
Remote Start . . . . . . . . . . . . . . . . . . . . . . . 14
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Speed Messages . . . . . . . . . . . . . . . . . . . 138
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 428
Vehicle Ahead Indicator . . . . . . . . . . . . 126
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 400
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469
Vehicle Hold
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 263
Vehicle Hold (AVH) Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 263
Vehicle Information . . . . . . . . . . . . . . . . 134
Vehicle Positioning . . . . . . . . . . . . . . . . . 189
Vehicle Security
Steering Column Lock . . . . . . . . . . . . . 30
Ventilation, Air . . . . . . . . . . . . . . . . . . . . . 225
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Voice Recognition . . . . . . . . . . . . . . . . . . 191
Voltmeter Gauge . . . . . . . . . . . . . . . . . . . . 119
W
Warning Brake System Light . . . . . . . . . . . . . . . 124 Warning (cont'd)
Caution and Danger . . . . . . . . . . . . . . . . . 2
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Warnings Hazard Flashers . . . . . . . . . . . . . . . . . . . 153
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . 377
Wheels
Alignment and Tire Balance . . . . . 411
Different Size . . . . . . . . . . . . . . . . . . . . . . 409
Replacement . . . . . . . . . . . . . . . . . . . . . . 411
When It Is Time for New Tires . . . . 407
Where to Put the Restraint . . . . . . . . . 82
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Windshield
Replacement . . . . . . . . . . . . . . . . . . . . . . 383
Wiper/Washer . . . . . . . . . . . . . . . . . . . . . 105
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . 394
Wiper Blade Replacement . . . . . . . . . . 382
Wipers
Rear Washer . . . . . . . . . . . . . . . . . . . . . . 107
Wireless Charging . . . . . . . . . . . . . . . . . . 111