2021 CADILLAC ESCALADE change time

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 189
Smart Parking Icons
When approaching destination, the
system will attempt to display nearby
parking destinations with pricing
information, if available.
Report an Issue Using POI Details (If
Equipped)
In the POI details page, a POI issue
can be reported if the data is not
accurate or the address is incorrect.
Touch Report an Issue near the
bottom of the display to access the
issue selection page. Touch one of the
predefined issues on the selection
page, then touch Send. The system
will send the information for analysis.
Connected Navigation
Connected Navigation is a
subscription service that enables
certain capabilities within the
navigation system, such as Traffic,
Smart Search/Routing, and
Personalized Navigation capabilities.
The system will show an alert when
the subscription is expiring and will
ask to renew the plan.
Global Positioning
System (GPS)
If equipped, the position of the vehicle
is determined by using satellite
signals, various vehicle signals, and
map data.
At times, other interference such as
the satellite condition, road
configuration, condition of the vehicle,
and/or other circumstances can affect
the navigation system's ability to
determine the accurate position of the
vehicle.
The GPS shows the current position of
the vehicle using signals sent by GPS
satellites. When the vehicle is not
receiving signals from the satellites, a
symbol appears in the status bar.
This system might not be available or
interference can occur if any of the
following are true:
.Signals are obstructed by tall
buildings, trees, large trucks, or a
tunnel.
.Satellites are being repaired or
improved.For more information if the GPS is not
functioning properly, see
Problems
with Route Guidance 0190 and
If the System Needs Service 0190.
Vehicle Positioning
At times, the position of the vehicle
on the map could be inaccurate due to
one or more of the following reasons:
.The road system has changed.
.The vehicle is driving on slippery
road surfaces such as sand, gravel,
or snow.
.The vehicle is traveling on winding
roads or long, straight roads.
.The vehicle is approaching a tall
building or a large vehicle.
.The surface streets run parallel to a
freeway.
.The vehicle has been transferred by
a vehicle carrier or a ferry.
.The current position calibration is
set incorrectly.
.The vehicle is traveling at high
speed.
.The vehicle changes directions more
than once, or the vehicle is turning
on a turn table in a parking lot.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
190 INFOTAINMENT SYSTEM
.The vehicle is entering and/or
exiting a parking lot, garage, or a lot
with a roof.
.The GPS signal is not received.
.A roof carrier is installed on the
vehicle.
.Tire chains are installed on the
vehicle.
.The tires are replaced or worn.
.The tire pressure for the tires is
incorrect.
.This is the first navigation use after
the map data is updated.
.The 12-volt battery has been
disconnected for several days.
.The vehicle is driving in heavy
traffic where driving is at low
speeds, and the vehicle is stopped
and started repeatedly.
Problems with Route
Guidance
Inappropriate route guidance can
occur under one or more of the
following conditions:
.The turn was not made on the road
indicated.
.Route guidance might not be
available when using automatic
rerouting for the next right or
left turn.
.The route might not be changed
when using automatic rerouting.
.There is no route guidance when
turning at an intersection.
.Plural names of places might be
announced occasionally.
.It could take a long time to operate
automatic rerouting during
high-speed driving.
.Automatic rerouting might display a
route returning to the set waypoint
if heading for a destination without
passing through a set waypoint.
.The route prohibits the entry of a
vehicle due to a regulation by time
or season or any other regulation
which may be given.
.Some routes might not be searched.
.The route to the destination might
not be shown if there are new roads,
if roads have recently changed, or if
certain roads are not listed in the
map data. SeeMaps0183. To recalibrate the vehicle's position on
the map, park with the vehicle
running for two to five minutes, until
the vehicle position updates. Make
sure the vehicle is parked in a location
that is safe and has a clear view of the
sky and away from large obstructions.
If the System Needs
Service
If the navigation system needs service,
see your dealer.
Map Data Updates
The map data in the vehicle is the
most up-to-date information available
when the vehicle was produced.
See www.gmnavdisc.com for details on
ordering, purchasing, and installing a
new or replacement SD card. Features
are subject to change. For more
information on this feature, see
my.cadillac.com/learn.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 193
.Navigation destinations can be
made in a single command using
keywords. A few examples are:“I
want directions to an address,” “I
need to find a place of interest or
(POI),” or“Find contact.”
The system responds by requesting
more details. For other POIs, say the
name of a category like
“Restaurants,” “Shopping Malls,” or
“Hospitals.”
.Navigating to a destination outside
of the current country takes more
than one command. The first
command is to tell the system
where the navigation will take place,
such as an Address, Intersection,
POI, or Contact. If Address or
Intersection is selected, the second
command is to say, “Change
Country.” Once the system responds,
say the country before saying the
rest of the address and/or
intersection.
If POI is asked for, say “Change
Location,” then“Change Country.”
Direct commands might be more
clearly understood by the system. An
example of a direct command would be
“Call .” Examples of these
direct commands are displayed on
most of the screens while a voice
session is active. If “Phone”or “Phone
Commands,” is spoken, the system
understands that a phone call is
requested and will respond with
questions until enough details are
gathered to make a call.
If a cell phone number has been saved
with a name and a place, the direct
command should include both, for
example “Call at work.”
Using Voice Recognition for List
Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list.
When a display contains a list, there
may be options that are available but
not displayed. The list on a voice
recognition screen functions the same
as a list on other displays. Scrolling or
flinging can be used to help display
other entries from the list.
Manually scrolling or paging the list
on a display during a voice
recognition session suspends the current voice recognition event and
plays the prompt
“Please select
manually or touch the Back icon on
the infotainment display to try again.”
If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
The display returns to the display
where voice recognition was initiated.
The Back Command
Say “Back” or touch the Back icon on
the infotainment display to go to the
previous menu.
If in voice recognition, and “Back”is
spoken all the way back to the
starting display, and then “Back”is
spoken one more time, the voice
recognition session will cancel.
Help
Say “Help ”on any voice recognition
display and the help prompt for the
display is played.
Voice Recognition for the Radio
If browsing the audio sources when
voice is touched, the voice recognition
commands for AM, FM, and SiriusXM
(if equipped) are available.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 195
“Play Audiobook name>”:Begin playback of a specific
audiobook.
“Play Episode ”:Begin a dialog to
enter a specific name.
“Play Episode ” :
Begin playback of a specific episode.
“Play Podcast” :Begin a dialog to
enter a specific podcast.
“Play Podcast ” :
Begin playback of a specific podcast.
“My Media” :Begin a dialog to enter
the desired media content.
Handling Large Amounts of Media
Content
It is expected that large amounts of
media content will be brought into the
vehicle. It may be necessary to handle
large amounts of media content in a
different way than smaller amounts of
media. The system may limit the
options of voice recognition by not
allowing selection of files by voice at
the highest level if the number of files
exceeds the maximum limit.
Changes to voice commands due to
media content limits are:.Files including other individual files
of all media types such as songs,
audiobook chapters, podcast
episodes, and videos.
.Album type folders including types
such as albums and audiobooks.
There are no restrictions if the
number of files and albums is fewer
than 12,000. When the number of files
connected to the system is between
12,000 and 24,000, the content cannot
be accessed directly with one
command like “Play .”
The restriction is that the command
“Play Song” must be spoken first; the
system will then ask for the song
name. The reply command would be
to say the name of the song to play.
Similar limits exist for album content.
If there are more than 12,000 albums,
but fewer than 24,000, the content
cannot be accessed directly with one
command like, “Play .”
The command “Play Album”must first
be spoken; the system will then ask
for the album name. The reply would
be to say the name of the album
to play. Once the number of files has exceeded
approximately 24,000, there is no
support for accessing the songs
directly through voice commands.
There will still be access to the media
content by using commands for
playlists, artists, and genres.
The access commands for playlists,
artists, and genres are prohibited after
the number of this type of media
exceeds 12,000.
The system will provide feedback the
first time voice recognition is initiated
if it has become apparent that any of
these limits are reached during a
device initializing process.
Voice recognition performance will
degrade to some extent based on
many factors when adding large
amounts of data to recognize. If this is
the case, perhaps accessing songs
through playlists or artist name would
work better.
Voice Recognition for
Navigation
“Navigation”
:Begin a dialog to enter
specific destination information.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
202 INFOTAINMENT SYSTEM
Contacts
Sort Contacts :This sorts the
displayed order of contact names by
First Name or Last Name.
Re-sync Phone Contacts : This allows
the contact list to re-sync by
importing the contacts from the
currently connected phone.
Active Call View
This setting allows whether answering
incoming call will display the active
call view.
Touch On or Off.
OnStar Phone TTY Mode
This setting enables or disables the
OnStar Phone TTY Mode for OnStar
Advisor Calls and OnStar Emergency
Calls.
Touch Disable or Enable.
Apple CarPlay and
Android Auto
If equipped, Android Auto and/or
Apple CarPlay capability may be
available through a compatible
smartphone. If available and connected, the Android Auto and
Apple CarPlay icons will change from
gray to white on the Home Page of the
infotainment display.
To use Android Auto and/or Apple
CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google
Play store. There is no app required
for Apple CarPlay.
2. Connect your Android phone or Apple iPhone by using the
factory-provided phone USB cable
and plugging into a USB data port.
For best performance, it is highly
recommended to use the device’s
factory-provided USB cable, which
should be replaced after significant
wear to maintain connection
quality. Aftermarket or third-party
cables may not work. 3. When the phone is first connected
to activate Apple CarPlay or
Android Auto, the message “Device
Projection Privacy Consent ”will
appear.
.Touch Continue to launch Apple
CarPlay or Android Auto.
.Touch Disable to remove Apple
CarPlay and Android Auto
capability from the vehicle
Settings menu. Other functions
may still work.
For Wireless Phone Projection 1. Download the Android Auto app to your smartphone from the Google
Play store. There is no app required
for Apple CarPlay.
2. For first time connection, there are two ways to set up wireless
projection:
.Connect your Android phone or
Apple iPhone by using the
factory-provided phone USB
cable and plugging into a USB
data port. For best performance,
it is highly recommended to use
the device’s factory-provided
USB cable, which should be
replaced after significant wear

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 203
to maintain connection quality.
Aftermarket or third-party
cables may not work.
.Connecting the phone over
Bluetooth. SeeBluetooth (Pairing
and Using a Phone) 0197 or
Bluetooth (Overview) 0196.
3. Make sure wireless is turned on the phone for wireless projection
to work.
4. When the phone is first connected to activate Apple CarPlay or
Android Auto, agree to the terms
and conditions on both the
infotainment system and the
phone. Touch Continue to launch
Apple CarPlay or Android Auto.
5. Follow the instructions on the phone.
The Android Auto and Apple CarPlay
icons on the Home Page will
illuminate depending on the
smartphone. Android Auto and/or
Apple CarPlay may automatically
launch. If not, touch the Android Auto
or Apple CarPlay icon on the Home
Page to launch. To disconnect the phones wireless
projection:
1. Select Settings from the Home Page.
2. Select Phones
3. Touch the device name on the Apple CarPlay or Android Auto
sub-menu.
4. Turn off Apple CarPlay or Android Auto.
Press
{on the center stack to return
to the Home Page.
Features are subject to change. For
further information on how to set up
Android Auto and Apple CarPlay in
the vehicle, see my.cadillac.com.
Android Auto is provided by Google
and is subject to Google’s terms and
privacy policy. Apple CarPlay is
provided by Apple and is subject to
Apple’s terms and privacy policy. Data
plan rates apply. For Android Auto
support see https://
support.google.com/androidauto. For
Apple CarPlay support see
www.apple.com/ios/carplay/. Apple or
Google may change or suspend
availability at any time. Android Auto, Android, Google, Google Play, and
other marks are trademarks of Google
Inc.; Apple CarPlay is a trademark of
Apple Inc.
Press
{on the center stack to exit
Android Auto or Apple CarPlay. To
enter back into Android Auto or Apple
CarPlay, press and hold
{on the
center stack.
Apple CarPlay and Android Auto can
be disabled from the infotainment
system. To do this, touch Home,
Settings, and then phone projection.
Use the On/Off toggled to turn off
Apple CarPlay or Android Auto.
Settings
Certain settings can be managed in
the Owner Center sites when an
account is established, and may be
modified if other users have accessed
the vehicle or created accounts. This
may result in changes to the security
or functionality of the infotainment
system. Some settings may also be
transferred to a new vehicle,

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 205
.Allow Prompt Interruptions: Select
if voice commands can be spoken
before voice prompts finish.
.Friendly Prompts: Select to adjust
the formality of the voice
recognition system.
Conversation Enhancement
Touch and the following may display:
.Conversation Enhancement: This
system uses in-vehicle microphones
to make it easier for passengers to
communicate with each other.
Select from Off, Normal, High,
or Rear Microphone Off.
Time, Date, and Unit
Touch and the following may display:
.Time/Date: Select On to use GPS,
RDS, and cellular network signals to
keep the system time and date
current. Select Off to manually set
time and date using the
infotainment display controls.
.Select Time Zone: Select the time
zone for the time display or select
Auto to use the time zone based on
the vehicle location.
.Use 24-hour Format: Select to
change the time display to a
24-hour clock format.
.Unit: Select US or Metric.
Phone Projection
Touch and the following may display:
Android Auto
.Android Auto: Select Off or On to
allow interaction directly with the
phone on the radio screen.
.Select Phone: Select an available
phone from the list or press Add
Phone to pair a new phone.
Apple CarPlay
.Apple CarPlay: Select Off or On to
allow interaction directly with the
phone on the radio screen.
.Select Phone: Select an available
phone from the list or press Add
Phone to pair a new phone.
Phones
Touch and the following may display:
Add Phone
.Pair NFC Phone: Follow the
on-screen instructions or select
NFC Help.
.Pair Bluetooth Phone: Follow the
on-screen instructions or select
Bluetooth Help.
Connected
Shows connected phones.
Not Connected
Shows not connected phones.
Wi-Fi Hotspot
Touch and the following may display:
.Share Hotspot Data: Select On to
allow devices to use the vehicle
hotspot and its data.
.Wi-Fi Name: Select to change the
vehicle’s Wi-Fi network name.
.Wi-Fi Password: Select to change
the vehicle’s Wi-Fi network
password.
.Connected Phones: Select to show a
list of the vehicle’s currently
connected phones.
.Data Updating: Select to show the
data plan details including the
amount of data remaining.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 211
Trademarks and License
Agreements
FCC Information
SeeRadio Frequency Statement 0467.
"Made for iPod," and "Made for
iPhone," mean that an electronic
accessory has been designed to
connect specifically to iPod or iPhone,
respectively, and has been certified by
the developer to meet Apple
performance standards. Apple is not
responsible for the operation of this
device or its compliance with safety
and regulatory standards. Please note
that the use of this accessory with
iPod or iPhone may affect wireless
performance. iPhone, iPod, iPod
classic, iPod nano, iPod shuffle, and
iPod touch are trademarks of Apple
Inc., registered in the U.S. and other
countries.
If you decide to continue service after
your trial, your selected subscription
plan will automatically renew
thereafter. You will be charged at
then-current rates. Fees and taxes
apply. Please see the SiriusXM
Customer Agreement at siriusxm.com
for complete terms and how to cancel,
which includes calling SiriusXM at
1-866-635-2349. All fees and
programming are subject to change.
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription fee
is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com. SiriusXM service is
only available in the 48 contiguous
United States and Canada. In Canada: Some deterioration of
service may occur in extreme northern
latitudes. This is beyond the control of
SiriusXM Satellite Radio.
Explicit Language Notice: Channels
with frequent explicit language are
indicated with an
“XL”preceding the
channel name. Channel blocking is
available for SiriusXM Satellite Radio
receivers by notifying SiriusXM:
.USA Customers —See
www.siriusxm.com or call
1-888-601–6296.
.Canada Customers —See
www.siriusxm.ca or call
1-877-438-9677.
It is prohibited to copy, decompile,
disassemble, reverse engineer, hack,
manipulate, or otherwise make
available any technology or software
incorporated in receivers compatible
with the SiriusXM Satellite Radio
System or that support the SiriusXM
website, the Online Service or any of
its content. Furthermore, the AMBER
voice compression software included
in this product is protected by