Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/11/21
INTRODUCTION 5
1.Driver Information Center (DIC)
0132.
2. Air Vents 0225.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0153.
Exterior Lamp Controls 0149.
4. Tap Shift Controls (If Equipped). See Manual Mode 0255.
5. Instrument Cluster 0114.
6. Driver Monitoring Camera. See Super Cruise 0283 (If Equipped).
7. Windshield Wiper/Washer 0105.
Rear Window Wiper/Washer 0107.
8. Infotainment. See Overview0158.
9. Light Sensor. See Automatic
Headlamp System 0152.
10. Dual Automatic Climate Control
System 0220.
Heated and Ventilated Front Seats
0 48 (If Equipped).
11. USB Ports. See USB Port0169.
12. Storage Compartment.
13. Infotainment Controls. See Overview 0158.
14. Hazard Warning Flashers 0153. 15.
Wireless Charging 0111.
16. Shift Lever. See Automatic
Transmission 0251.
17. Automatic Vehicle Hold (AVH) 0263.
Stop/Start Disable Button. See
Stop/Start System 0247.
Lane Keep Assist (LKA) 0324 (If
Equipped).
18. ENGINE START/STOP Button. See Ignition Positions 0245.
19. Steering Wheel Controls 0104.
20. Horn 0104.
21. Steering Column Adjustment. See Steering Wheel Adjustment 0104.
22. Hood Release. See Hood0365.
23. Cruise Control 0271 (If Equipped).
Adaptive Cruise Control (Advanced)
0 274 (If Equipped).
Super Cruise 0283 (If Equipped).
Forward Collision Alert (FCA) System
0 313 (If Equipped).
Heated Steering Wheel 0104 (If
Equipped).
24. Instrument Panel Illumination
Control 0154. 25. Data Link Connector (DLC) (Out of
View). See Malfunction Indicator
Lamp (Check Engine Light) 0122.
26. Trailer Brake Control. See Towing
Equipment 0338 (If Equipped).
27. Electric Parking Brake 0261.
28. Four-Wheel Drive 0256 (If
Equipped).
Four Corner Air Suspension System
0 268 (If Equipped).
Driver Mode Control 0266
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
98 STORAGE
Rear Cupholders
If equipped with cupholders in the
back center console, press the cover
and release to access. There may be
two USB ports, two HDMI ports, and a
power outlet on the back of the center
console.
If equipped, the second row seat
armrest may have cupholders. Pull the
armrest down to access the
cupholders.
Armrest Storage
For vehicles with a rear seat armrest,
pull the loop at the top of the armrest
down to access the cupholders.
Rear Storage
There is storage in the floor of the
rear cargo area. Lift the handle to
access.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
STORAGE 99
Center Console Storage
Press the button and lift to open.
There is an auxiliary jack, USB ports,
an accessory power outlet, a tote
compartment, and a device holder
inside.
On the rear of the console there are
auxiliary jacks, a power outlet, and a
storage area.
SeePower Outlets 0108 and the
infotainment section. Center Console Refrigerator/FreezerIf equipped with a center console
refrigerator/freezer, lift the armrest to
access. A light will turn on when the
armrest is up.
The refrigerator/freezer mode can only
be used while the engine is running.
If the vehicle is turned off and turned
back on again, the last operating
mode will be resumed.
{Warning
Do not store glass and aluminum
containers inside the bin when in
freezer mode. Glass and aluminum
(Continued)
Warning (Continued)
containers can break when their
contents are frozen. Use caution
removing broken containers to
avoid personal injury.
{Warning
Do not touch bin surfaces with wet
or damp hands while the freezer is
on. Skin could stick to the bin
surface.
Caution
Do not put any objects between the
front seats and the center console
side walls. The air path could be
blocked and cause the unit to stop
working.
To use in refrigerator mode, press the
button once. One light on the button
will be lit. The operating temperature
is 5°C (41°F).
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
100 STORAGE
To use in freezer mode, press the
button twice. Two lights on the button
will be lit. The operating temperature
is -5°C (23°F).
To turn off the refrigerator or freezer,
press the button until its lights are off.
The bin light can turn on when the
refrigerator/freezer is off.
The bottom mat is removable. Clean
with water and mild soap.
Clean the refrigerator/freezer bin while
the vehicle and the feature are turned
off. Use a damp, soft rag and wipe the
bin carefully. Do not scratch or
puncture the bin surfaces.Rear Console Storage
If equipped with storage in the back
center console, press the cover and
release to access. There may be two
USB ports, two HDMI ports, and a
power outlet on the back of the center
console.
Additional Storage
Features
Cargo Tie-Downs
There are two cargo tie-downs in the
rear cargo area. These can be used to
strap cargo down and keep it from
moving inside the vehicle.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 169
reception. If the vehicle has a sunroof,
and it is open, reception can also be
affected.
Audio Players
Avoiding Untrusted Media
Devices
When using media devices such as SD
cards, USB devices, and mobile
devices, consider the source.
Untrusted media devices could
contain files that affect system
operation or performance. Avoid use if
the content or origin cannot be
trusted.
USB Port
Audio stored on a USB device may be
listened to.
The vehicle may be equipped with two
USB ports in the center console under
the armrest and another two on the
center stack. These ports are for data
and charging. There may also be two
USB ports at the rear of the centerconsole and a USB port on each side
of the third row seats for
charging only.
Caution
To avoid vehicle damage, unplug all
accessories and disconnect all
accessory cables from the vehicle
when not in use. Accessory cables
left plugged into the vehicle,
unconnected to a device, could be
damaged or cause an electrical
short if the unconnected end comes
in contact with liquids or another
power source such as the accessory
power outlet.
Playing from a USB
A USB mass storage device can be
connected to the USB port.
Audio extensions supported by the
USB may include:
.MP3
.AAC
.OGG
.3GPGracenote
When plugging in a USB device,
Gracenote service builds voice tags for
music. Voice tags allow artists, albums
with hard to pronounce names, and
nicknames to be used to play music
through voice recognition, if equipped.
While indexing, infotainment features
may be available.
My Media Library
MyMedia is only available when more
than one indexed device is connected.
It allows access to content from all
indexed media sources. MyMedia will
show as an available source in the
Source page.
USB MP3 Player and USB Devices
The USB MP3 players and USB devices
connected must comply with the USB
Mass Storage Class specification
(USB MSC).
To play a USB device:
1. Connect the USB.
2. Touch Audio from the Home Page.
3. Touch the More option and then touch the USB device.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 173
upper right corner of the screen does
not end the call, but returns to the
previous screen.
Wi-Fi Hotspot
Touch to display the Settings page,
which shows the configurations for
the vehicle hotspot and allows them
to be changed.
For more information, see
www.onstar.com.
Account
The Account tab displays a snapshot
of the account linked with the vehicle.
If there is no such account, this tab
will show all values as——. The call
advisor call icon will be active even if
there is no active account.
Help
Selecting Help is the same as pressing
>. See OnStar Overview 0471.
Rear Seat Infotainment
Rear Seat Infotainment
(RSI) System
If equipped, the system includes two
rear USB-C ports, two HDMI inputs,
and two wireless headphones.
The RSI system may not operate
properly until the temperature is
above −20 °C (−4 °F) and below 55 °C
(131 °F).
System Operation
The video screens are in back of the
driver and front passenger seats.
To use:
1. Touch either screen to Power On and view the Home screen.
2. Select from the Watch, Listen or Navigate menus.
If Remember Screen Power Status was
selected in the settings, the screens
will return to the same Power Status
as when the vehicle was turned off.
See “Remember Screen Power Status ”
later in this section.
Sources
Watch sources include:
.USB Video
.HDMI 1
.HDMI 2
.Miracast
Listen Sources include USB Music files
from a USB drive.
USB Video
Touch USB Video and the most recent
viewed USB video will begin playback
from the last played position. Recently
played videos are also available from
the Watch Menu. During playback,
Browse may be selected to search
additional available USB videos. For a
newly inserted device, the Browse
menu is immediately available.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
174 INFOTAINMENT SYSTEM
When playing a video, the playback
controls are available during the first
few moments. The Playback Controls
can be re-displayed by touching the
screen at any time. Playback controls
include Home, Headphones, Browse,
Previous, Play/Pause, Next, and Share.
Playback controls include:
.{(Home): Touch{to return to
the RSI Home selection screen.
.X(Headphones): TouchXto
access the bluetooth headphone
setup menu.
.Browse: Touch Browse to display a
menu of the videos available from
connected USB drives.
.Previous/Next: Touch7or6to
select the previous or next video on
the current media.
.porj(Play or Pause): Touchpto
play or touch
jto pause a video.
.Share: Touch Share to allow the
other RSI screen to view the same
content.
HDMI Input
An HDMI cable is required to connect
an HDMI device to the RSI hub. The
RSI HDMI inputs allow connection to
video games, disc players, cameras,
smartphones, tablets, streaming
devices and A/V dongles that have
HDMI (version 1.4a) outputs.
Miracast
The RSI Wi-Fi supports Miracast to
display smart devices directly on the
rear seat infotainment screens.
Miracast will only support one device
at a time. Your smart device must
support Miracast, Screen Mirroring,
or Android Wireless Display.
Apple does not support the Miracast
standard. Placement for Optimal Performance
The RSI Wi-Fi antenna is in the right
RSI display. The smart device
connection is stronger when it is near
the Wi-Fi antenna.
If the network is not operating at its
maximum effectiveness, try the
following:
.Disconnect the smart device from
any other connected network to
improve the audio/video
performance.
.Switch the band. While in any Wi-Fi
screen, select Menu, then select
Switch Band to access a band that
is available. Some marketing regions
will only support 2.4 GHz.
Operation
From the Home Menu, select Miracast
to connect to an Android device or to
view the other screen that is already
connected through Wi-Fi. 1. Make sure the Android smart device Wi-Fi is enabled.
2. From the Android smart device, enter the Miracast, Screen
Mirroring or Android Wireless
Display application.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
178 INFOTAINMENT SYSTEM
.porj(Play or Pause): Touchpto
play or touch
jto pause depending
on the current selection.
.Listen: Touch Listen to hear the
audio source on the vehicle
speakers.
Auxiliary Inputs
Rear Media Connections
If equipped with RSI, the features
above will be in the rear of the center
console. These include 2 USB ports
and 2 HDMI inputs.
USB
Any USB port in the vehicle can be
used to provide USB content for the
RSI system.
To watch a video, see “USB Video”
previously in this section. To listen to music, see
“USB Audio”
previously in this section.
HDMI
The HDMI input allows an HDMI A/V
cable to be connected from an
auxiliary device such as a camcorder,
video game system, or Apple device.
A cable from Apple is required for
Apple devices.
For certain HDMI devices that support
USB charging, the USB ports can be
used as a power source.
To use the HDMI input of the RSI
system:
1. Connect the auxiliary device with an HDMI cable.
2. Power on both the auxiliary device and the RSI video screen.
3. Touch
{(Home) on the desired
display and select HDMI as the
source.
Headphones
1. Power Indicator Light
2. Channel 1 or 2 Switch
3. Volume Control
4. Power Button
5. Battery Cover
The RSI includes two or four new
2-channel digital wireless headphones,
depending on the vehicle model. The
headphones are used to listen to
various multimedia. The wireless
headphones have a power button,
Channel 1 or 2 switch, and a volume
control. The digital headphones
cannot be interchanged with previous
models of GM headphones.
Press the power button to turn on the
headphones. A light on the
headphones should come on.