Page 18 of 492

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
KEYS, DOORS, AND WINDOWS 17
3. Remove the cover.
4. Insert the mechanical key in thecylinder. 5. Turn the mechanical key clockwise
until it stops.
6. Slowly turn the mechanical key counterclockwise while pulling the
handle to unlatch the door.
7. Repeat steps 4 and 5 if the door does not fully open.
To replace the cap: 1. Align the top edge of the cover to the handle.
2. Turn downward to snap cover intoposition.
3. Check to ensure cap is fully seated. Free-Turning Locks
The door key lock cylinder turns freely
when either the wrong mechanical key
is used, or the correct mechanical key
is not fully inserted. The free-turning
door lock feature prevents the lock
from being forced open. To reset the
lock, turn it to the vertical position
with the correct mechanical key fully
inserted. Remove the mechanical key
and insert it again. If this does not
reset the lock, turn the mechanical
key halfway around in the cylinder
and repeat the reset procedure.
Soft-Close/Cinching
{Warning
You or others could be injured if
caught in the path of a closing door.
Make sure the area is clear when
using the automatic soft-close/
cinching feature.
If equipped, to close any door, gently
push or pull it until the power cinch
motor draws the door the rest of the
Page 109 of 492

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
108 INSTRUMENTS AND CONTROLS
control is off, the transmission is in
R (Reverse), and the front windshield
wiper is performing INT wipes, then
the rear wiper automatically performs
INT wipes.
This feature can be turned on or off.
SeeVehicle Personalization 0138.
The windshield washer reservoir is
used for the windshield, rear window,
and rear mirror camera, if equipped.
See Rear Camera Mirror 034. Check
the fluid level in the reservoir if either
washer is not working. See Washer
Fluid 0377.
Rear Camera Washer
If equipped, push the windshield
wiper lever forward to spray washer
fluid on the rear camera lens. The lever returns to its starting position
when released. See
Rear Camera Mirror
0 34.
Activating the Rear Camera Washer
also cleans the rear window.
Compass
The vehicle may have a compass
display on the Instrument Cluster. The
compass receives its heading and
other information from the Global
Positioning System (GPS) antenna,
StabiliTrak/Electronic Stability Control
(ESC), and vehicle speed information.
The compass system is designed to
operate for a certain number of miles
or degrees of turn before needing a
signal from the GPS satellites. When
the compass display shows CAL, drive
the vehicle for a short distance in an
open area where it can receive a GPS
signal. The compass system will
automatically determine when a GPS
signal is restored and provide a
heading again.
Clock
Set the time and date using the
infotainment system. See "Time /
Date" under Settings0203.
Power Outlets
Power Outlets 12-Volt Direct Current
Accessory power outlets can be used
to plug in electrical equipment, such
as a cell phone or MP3 player.
The vehicle has two accessory power
outlets:
.Below the center console in the map
pocket
.Inside the center console (Standard
Floor Console Only)
Page 206 of 492

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 205
.Allow Prompt Interruptions: Select
if voice commands can be spoken
before voice prompts finish.
.Friendly Prompts: Select to adjust
the formality of the voice
recognition system.
Conversation Enhancement
Touch and the following may display:
.Conversation Enhancement: This
system uses in-vehicle microphones
to make it easier for passengers to
communicate with each other.
Select from Off, Normal, High,
or Rear Microphone Off.
Time, Date, and Unit
Touch and the following may display:
.Time/Date: Select On to use GPS,
RDS, and cellular network signals to
keep the system time and date
current. Select Off to manually set
time and date using the
infotainment display controls.
.Select Time Zone: Select the time
zone for the time display or select
Auto to use the time zone based on
the vehicle location.
.Use 24-hour Format: Select to
change the time display to a
24-hour clock format.
.Unit: Select US or Metric.
Phone Projection
Touch and the following may display:
Android Auto
.Android Auto: Select Off or On to
allow interaction directly with the
phone on the radio screen.
.Select Phone: Select an available
phone from the list or press Add
Phone to pair a new phone.
Apple CarPlay
.Apple CarPlay: Select Off or On to
allow interaction directly with the
phone on the radio screen.
.Select Phone: Select an available
phone from the list or press Add
Phone to pair a new phone.
Phones
Touch and the following may display:
Add Phone
.Pair NFC Phone: Follow the
on-screen instructions or select
NFC Help.
.Pair Bluetooth Phone: Follow the
on-screen instructions or select
Bluetooth Help.
Connected
Shows connected phones.
Not Connected
Shows not connected phones.
Wi-Fi Hotspot
Touch and the following may display:
.Share Hotspot Data: Select On to
allow devices to use the vehicle
hotspot and its data.
.Wi-Fi Name: Select to change the
vehicle’s Wi-Fi network name.
.Wi-Fi Password: Select to change
the vehicle’s Wi-Fi network
password.
.Connected Phones: Select to show a
list of the vehicle’s currently
connected phones.
.Data Updating: Select to show the
data plan details including the
amount of data remaining.