2021 CADILLAC ESCALADE seats

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/11/21
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . 40
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Instruments and Controls . . . . . . . . 103
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Infotainment System . . . . . . . . . . . . . 157
Climate Controls . . . . . . . . . . . . . . . . . . 220
Driving and Operating . . . . . . . . . . . . 229
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 362
Service and Maintenance . . . . . . . . . 441
Technical Data . . . . . . . . . . . . . . . . . . . . 454
Customer Information . . . . . . . . . . . . 458
Reporting Safety Defects . . . . . . . . . 468
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 471
Connected Services . . . . . . . . . . . . . . . 476
Index . . . . . . . . . . . . . . . . . . . . . . . . 479
Introduction
The names, logos, emblems, slogans,
vehicle model names, and vehicle
body designs appearing in this manual
including, but not limited to, GM, the
GM logo, CADILLAC, the CADILLAC
Emblem, and ESCALADE are
trademarks and/or service marks of
General Motors LLC, its subsidiaries,
affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name“General Motors
of Canada Company ”for Cadillac
Motor Car Division wherever it
appears in this manual.
This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle, model variants, country specifications,
features/applications that may not be
available in your region, or changes
subsequent to the printing of this
owner’s manual, including changes in
standard or optional content.
If the vehicle has the Duramax diesel
engine, see the Duramax diesel
supplement for additional and specific
information on this engine.
Refer to the purchase documentation
relating to your specific vehicle to
confirm the features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce
guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Litho in U.S.A.
Part No. 84266974 C Third Printing©2021 General Motors LLC. All Rights Reserved.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/11/21
INTRODUCTION 5
1.Driver Information Center (DIC)
0132.
2. Air Vents 0225.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0153.
Exterior Lamp Controls 0149.
4. Tap Shift Controls (If Equipped). See Manual Mode 0255.
5. Instrument Cluster 0114.
6. Driver Monitoring Camera. See Super Cruise 0283 (If Equipped).
7. Windshield Wiper/Washer 0105.
Rear Window Wiper/Washer 0107.
8. Infotainment. See Overview0158.
9. Light Sensor. See Automatic
Headlamp System 0152.
10. Dual Automatic Climate Control
System 0220.
Heated and Ventilated Front Seats
0 48 (If Equipped).
11. USB Ports. See USB Port0169.
12. Storage Compartment.
13. Infotainment Controls. See Overview 0158.
14. Hazard Warning Flashers 0153. 15.
Wireless Charging 0111.
16. Shift Lever. See Automatic
Transmission 0251.
17. Automatic Vehicle Hold (AVH) 0263.
Stop/Start Disable Button. See
Stop/Start System 0247.
Lane Keep Assist (LKA) 0324 (If
Equipped).
18. ENGINE START/STOP Button. See Ignition Positions 0245.
19. Steering Wheel Controls 0104.
20. Horn 0104.
21. Steering Column Adjustment. See Steering Wheel Adjustment 0104.
22. Hood Release. See Hood0365.
23. Cruise Control 0271 (If Equipped).
Adaptive Cruise Control (Advanced)
0 274 (If Equipped).
Super Cruise 0283 (If Equipped).
Forward Collision Alert (FCA) System
0 313 (If Equipped).
Heated Steering Wheel 0104 (If
Equipped).
24. Instrument Panel Illumination
Control 0154. 25. Data Link Connector (DLC) (Out of
View). See Malfunction Indicator
Lamp (Check Engine Light) 0122.
26. Trailer Brake Control. See Towing
Equipment 0338 (If Equipped).
27. Electric Parking Brake 0261.
28. Four-Wheel Drive 0256 (If
Equipped).
Four Corner Air Suspension System
0 268 (If Equipped).
Driver Mode Control 0266

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
KEYS, DOORS, AND WINDOWS 9
S:PressStwice to start the engine
from outside the vehicle using the
remote key. See Remote Vehicle Start
0 14.
Keyless Access Operation
The Keyless Access system allows for
doors and the liftgate to be accessed
without removing the remote key from
your pocket, purse, briefcase, etc. The
remote key must be within 1 m (3 ft)
of the liftgate or door being opened.
If the vehicle has this feature, there
will be a button on the outside door
handles.
Keyless Access can be programmed to
unlock all doors on the first door
handle press from the driver door
button. Keyless unlocking can be
turned off. See Vehicle Personalization
0 138.
If equipped with memory seats,
remote keys 1 and 2 are linked to
seating positions of memory 1 or 2.
See Memory Seats 045. Keyless Unlocking/Locking from the
Driver Door
Driver Door Unlock Touchpad Shown,
Passenger Similar
When the doors are locked and the
remote key is within 1 m (3 ft) of the
door handle, touching the driver door
handle inside touchpad will unlock
the driver door. Touching the driver
door handle outside sensor will lock
the doors.
Driver Door Lock Sensor Shown, Passenger Similar
If equipped with remote folding
mirror, touching the driver door
handle sensor may fold and unfold the
mirrors. See Folding Mirrors 032.
Keyless Unlocking/Locking from the
Passenger Doors
When the doors are locked and the
remote key is within 1 m (3 ft) of the
door handle, touching the door handle
inside touchpad of the passenger door
will unlock all doors. Touching the
door handle outside sensor will lock
the doors.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
14 KEYS, DOORS, AND WINDOWS
3. Lift the battery with a flat object.
4. Remove the battery.
5. Insert the new battery, positiveside toward the back cover. Replace
with a CR2032 or equivalent
battery.
6. Push together the remote key.
7. Reinsert the mechanical key.
Remote Vehicle Start
This feature allows the engine to be
started from outside the vehicle.
S: This button on the remote key is
for remote start. The climate control system will use
the previous settings during a remote
start. The rear window defogger may
come on during remote start based on
cold ambient conditions. The rear
defog indicator light does not come on
during remote start.
If equipped, the heated and ventilated
front seats may also come on when
the vehicle personalization setting is
enabled. See
Heated and Ventilated
Front Seats 048.
If equipped with a remote start heated
steering wheel, it may come on during
a remote start. See Heated Steering
Wheel 0104.
Laws in some local communities may
restrict the use of remote starters. For
example, some laws may require a
person using remote start to have the
vehicle in view. Check local
regulations for any requirements.
If your vehicle is low on fuel, do not
use the remote start feature. The
vehicle may run out of fuel.
The remote key range may be shorter
while the vehicle is running. Other conditions can affect the
performance of the remote key. See
Remote Keyless Entry (RKE) System
0
7.
You are allowed multiple starts
totaling 30 minutes of engine run
time. The maximum run time of a
single start is 15 minutes, and it will
shut off automatically. You could do
three 10 minute starts, if you
manually shut off after 10 minutes.
The last 10 minute start would shut
off automatically as your total
30 minutes will have been used.
Starting the Engine Using Remote
Start
1. Press
Stwice on the remote key.
The turn signal lamps will flash.
The lamps flash to confirm the
request to remote start the vehicle
has been received. During the
remote start, the doors will be
locked and the parking lamps will
remain on as long as the engine is
running.
2. The engine will shut off after 15 minutes or after the remainder
of the 30 minute total running
time is used, unless you stop the

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
32 KEYS, DOORS, AND WINDOWS
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from the
driver seat.
Power Mirrors
To adjust each mirror:1. Press
jor|for the driver or
passenger side mirror. The
indicator light will illuminate. 2. Press the arrows on the control pad
to move the mirror in the desired
direction.
3. Adjust each outside mirror so that a little of the vehicle and the area
behind it can be seen.
4. Press
jor|again to deselect the
mirror.
Memory Mirrors
The vehicle may have memory
mirrors. See Memory Seats 045.
Side Blind Zone Alert (SBZA)
The vehicle may have SBZA. See Side
Blind Zone Alert (SBZA) 0321
Lane Change Alert (LCA)
The vehicle may have LCA. See Lane
Change Alert (LCA) 0321.
Folding Mirrors
Power Folding Mirrors
If equipped, pressgto power fold the
mirrors. Press
gagain to unfold.
The outside mirrors may
automatically unfold when the vehicle
is driven above 20 km/h (12 mph), but
may be folded with the power folding
mirror switch. If the vehicle speed is
driven above 40 km/h (25 mph), they
may automatically unfold and may
not be refolded with the power folding
mirror switch.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
KEYS, DOORS, AND WINDOWS 33
Resetting the Power Folding
Mirrors
Reset the power folding mirrors if:
.The mirrors are accidentally
obstructed while folding.
.They are accidentally manually
folded/unfolded.
.The mirrors do not stay in the
unfolded position.
.The mirrors vibrate at normal
driving speeds.
Fold and unfold the mirrors one time
using the mirror controls to reset
them to their normal position. A noise
may be heard during the resetting of
the power folding mirrors. This sound
is normal after a manual folding
operation.
Remote Mirror Folding
If equipped with power folding mirrors
and the mirrors have been folded with
the power folding mirror switch, they
may not be automatically unfolded.
If equipped with power folding mirrors
and the mirrors have not been folded
with the power folding mirror switch and the vehicle is in P (Park), they
may be automatically folded/unfolded
as follows:
1. If doors are locked by pressing
H
on the remote key, the mirrors will
fold. If doors are unlocked by
pressing
Ion the remote key, the
mirrors will unfold. See Remote
Keyless Entry (RKE) System
Operation 07.
2. If doors are locked by pressing the door handle lock/unlock button,
the mirrors will fold. If doors are
unlocked by pressing the door
handle button, the mirrors will
unfold. See “Keyless Unlocking/
Locking from the Driver Door” in
Remote Keyless Entry (RKE) System
Operation 07.
3. If passive locking is enabled and doors are locked by that feature,
the mirrors will fold. See “Passive
Locking” inRemote Keyless Entry
(RKE) System Operation 07.
This feature is turned on or off
through vehicle personalization. See
Vehicle Personalization 0138.
Heated Mirrors
The rear window defogger also heats
the outside mirrors.
K:Press to heat the outside mirrors.
See “Rear Window Defogger” under
Dual Automatic Climate Control System
0 220.
Automatic Dimming Mirror
If equipped, the driver outside mirror
automatically adjusts for the glare of
the headlamps from behind. This
feature comes on when the vehicle is
started.
Reverse Tilt Mirrors
If equipped with reverse tilt mirrors
and memory seats, the passenger and/
or driver mirror tilts to a preselected
position when the vehicle is in
R (Reverse). This allows the curb to be
seen when parallel parking.
The mirror(s) may move from their
tilted position when:
.The vehicle is shifted out of
R (Reverse), or remains in
R (Reverse) for about 30 seconds.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
40 SEATS AND RESTRAINTS
Seats and Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . . . . . . 41
Front Seats
Power Seat Adjustment . . . . . . . . . . . 43
Lumbar Adjustment . . . . . . . . . . . . . . . 44
Reclining Seatbacks . . . . . . . . . . . . . . . 45
Memory Seats . . . . . . . . . . . . . . . . . . . . . . 45
Heated and Ventilated FrontSeats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Massage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Heated Rear Seats . . . . . . . . . . . . . . . . . 50
Second Row Seats . . . . . . . . . . . . . . . . . 51
Third Row Seats . . . . . . . . . . . . . . . . . . . 55
Seat Belts
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . 61
Seat Belt Use During Pregnancy . . . . . . . . . . . . . . . . . . . . . . . . . 64
Seat Belt Extender . . . . . . . . . . . . . . . . . 64
Safety System Check . . . . . . . . . . . . . . 64
Seat Belt Care . . . . . . . . . . . . . . . . . . . . . . 65 Replacing Seat Belt System Parts
after a Crash . . . . . . . . . . . . . . . . . . . . . . 65
Airbag System
Airbag System . . . . . . . . . . . . . . . . . . . . . 65
Where Are the Airbags? . . . . . . . . . . . 67
When Should an AirbagInflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
What Makes an Airbag Inflate? . . . 69
How Does an Airbag Restrain? . . . 70
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Passenger Sensing System . . . . . . . . 71
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Adding Equipment to the Airbag-Equipped Vehicle . . . . . . . . 75
Airbag System Check . . . . . . . . . . . . . . 76
Replacing Airbag System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . 76
Child Restraints
Older Children . . . . . . . . . . . . . . . . . . . . . 77
Infants and Young Children . . . . . . 78
Child Restraint Systems . . . . . . . . . . . 80
Where to Put the Restraint . . . . . . . 82
Lower Anchors and Tethers forChildren (LATCH System) . . . . . . . 84
Replacing LATCH System Parts
After a Crash . . . . . . . . . . . . . . . . . . . . . 91 Securing Child Restraints (With
the Seat Belt in the
Rear Seat) . . . . . . . . . . . . . . . . . . . . . . . . 91
Securing Child Restraints (With the Seat Belt in the Front
Passenger Seat) . . . . . . . . . . . . . . . . . . 94

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
SEATS AND RESTRAINTS 41
Head Restraints
The vehicle’s front seats have
adjustable head restraints in the
outboard seating positions.
{Warning
With head restraints that are not
installed and adjusted properly,
there is a greater chance that
occupants will suffer a neck/spinal
injury in a crash. Do not drive until
the head restraints for all occupants
are installed and adjusted properly.
If your vehicle has rear head
restraints that fold down, always
return them to the full upright
position whenever an occupant is
seated in the seat.
Adjust the head restraint so that the
top of the restraint is at the same
height as the top of the occupant's
head. This position reduces the
chance of a neck injury in a crash.
Front Seats
The vehicle's front seats have
adjustable head restraints in the
outboard seating positions.
The height of the head restraint can
be adjusted.
To raise or lower the head restraint,
press the button located on the side of
the head restraint and pull up or push
the head restraint down, and release
the button. Pull and push on the head
restraint after the button is released
to make sure that it is locked in place.
The front seat outboard head
restraints are not removable.