2020 TOYOTA HIGHLANDER HYBRID airbag

3224-5. Using the driving support systems
HIGHLANDER HV_U
■Active Cornering Assist opera-
tion sounds and vibrations
When the Active Cornering Assist is
operated, operation sounds and
vibrations may b e generated from
the brake system, but this is not a
malfunction.
■EPS operation sound
When the steering wheel is oper-
ated, a motor sou nd (whirring
sound) may be heard. This does not
indicate a malfunction.
■Reduced effectiveness of the
EPS system
The effectiveness of the EPS sys-
tem is reduced to prevent the sys-
tem from overheating when there is
frequent steering input over an
extended period of time. The steer-
ing wheel may feel heavy as a
result. Should this occur, refrain
from excessive steering input or
stop the vehicle and turn the hybrid
system off. The E PS system should
return to normal within 10 minutes.
■Automatic reactivation of
TRAC, Trailer Sway Control and
VSC systems
After turning the TRAC, Trailer
Sway Control and VSC systems off,
the systems will be automatically
re-enabled in the following situa-
tions:
●When the power switch is turned
OFF
●If only the TRAC system is turned
off, the TRAC will turn on when
vehicle speed increases
If both the TRAC and VSC sys-
tems are turned off, automatic
re-enabling will not occur when
vehicle speed increases.
■Operating conditions of Active
Cornering Assist
The system operates when the fol-
lowing occurs.
●TRAC/VSC can operate
●The driver is at tempting to accel- erate while turning
●The system detects that the vehi-
cle is drifting to the outer side
●The brake pedal is released
■Secondary Collision Brake
operating conditions
The system operates when the SRS
airbag sensor de tects a collision
while the vehicle is in motion.
However, the system does not oper-
ate in any of the following situations.
●The vehicle speed is below 6 mph
(10 km/h)
●Components are damaged
■Secondary Collision Brake
automatic cancellation
The system is automatically can-
celed in any of th e following situa-
tions.
●The vehicle speed drops below
approximately 6 mph (10 km/h)
●A certain amount of time elapses
during operation
●The accelerator pedal is
depressed a large amount
WA R N I N G
■The ABS does not operate
effectively when
●The limits of tire gripping perfor-
mance have been exceeded
(such as excessively worn tires
on a snow covered road).
●The vehicle hydroplanes while
driving at high speed on wet or
slick roads.
■Stopping distance when the
ABS is operating may exceed
that of normal conditions
The ABS is not designed to
shorten the vehicle’s stopping dis-
tance. Always maintain a safe dis-
tance from the veh icle in front of
you, especially in the following sit-
uations:

3585-3. Using the interior lights
HIGHLANDER HV_U
■To prevent the 12-volt battery
from being discharged
If the interior light s remain on when
the power switch is turned off, the
lights will go off aut omatically after
20 minutes.
■The interior lights may turn on
automatically when
If any of the SRS airbags deploy
(inflate) or in the event of a strong
rear impact, the interior lights will
turn on automatically.
The interior lights will turn off auto-
matically after app roximately 20min-
utes.
The interior lights can be turned off
manually. However, in order to help
prevent further collisions, it is rec-
ommended that they be left on until
safety can be ensured.
(The interior light s may not turn on
automatically depending on the
force of the impact and conditions of
the collision.)
■Customization
Some functions can be customized.
(  P.526)
NOTICE
■To prevent 12-vo lt battery dis-
charge
Do not leave the lights on longer
than necessary when the hybrid
system is off.

3976-1. Maintenance and care
HIGHLANDER HV_U
6
Maintenance and care
 Remove dirt and dust using a
vacuum cleaner. Wipe dirty
surfaces with a cloth damp-
ened with lukewarm water.
 If dirt cannot be removed,
wipe it off with a soft cloth
dampened with neutral deter-
gent diluted to approximately
1%.
Wring out any excess water
from the cloth and thoroughly
wipe off remaining traces of
detergent and water.
■Shampooing the carpets
There are several commercial foam-
ing-type cleaners available. Use a
sponge or brush to apply the foam.
Rub in overlapping circles. Do not
use water. Wipe di rty surfaces and
let them dry. Exce llent results are
obtained by keeping the carpet as
dry as possible.
■Handling the seat belts
Clean with mild soap and lukewarm
water using a cloth or sponge. Also
check the belts periodically for
excessive wear, fraying or cuts.
Cleaning and protect-
ing the vehicle interior
Perform cleaning in a man-
ner appropriate to each
component and its material.
Protecting the vehicle
interior
WA R N I N G
■Water in the vehicle
●Do not splash or spill liquid in
the vehicle, such as on the floor,
in the hybrid battery (traction
battery) air vents, and in the lug-
gage compartment.
Doing so may cause the hybrid
battery, electrical components,
etc. to malfunction or catch fire.
●Do not get any of the SRS com-
ponents or wiring in the vehicle
interior wet.
(  P. 3 4 )
An electrical ma lfunction may
cause the airbags to deploy or
not function properly, resulting
in death or se rious injury.
●Vehicles with wireless charger:
Do not let the wireless charger
( P.369) get wet. Failure to do
so may cause t he charger to
become hot and cause burns or
could cause electric shock
resulting in death or serious
injury.
■Cleaning the interior (espe-
cially instrument panel)
Do not use polish wax or polish
cleaner. The instrument panel
may reflect off the windshield,
obstructing the driver’s view and
leading to an accident, resulting in
death or serious injury.
NOTICE
■Cleaning detergents
●Do not use the following types
of detergent, as they may dis-
color the vehicle interior or
cause streaks or damage to
painted surfaces:
• Non-seat portions: Organic sub- stances such as benzene or
gasoline, alkaline or acidic solu-
tions, dye, and bleach

4527-1. Essential information
HIGHLANDER HV_U
7-1.Essential information
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch
once again.
■Emergency flashers
●If the emergency flashers are
used for a long time while the
hybrid system is not operating
(while the “READY” indicator is
not illuminated), the 12-volt bat-
tery may discharge.
●If any of the SRS airbags deploy
(inflate) or in the event of a strong
rear impact, the emergency flash-
ers will turn on automatically.
The emergency flashers will turn
off automatically after operating
for approximately 20 minutes. To
manually turn t he emergency
flashers off, press the switch
twice.
(The emergency flashers may not
turn on automatically depending
on the force of the impact and
conditions of the collision.)
1 Steadily step on the brake
pedal with both feet and
firmly depress it.
Do not pump the brake pedal
repeatedly as this will increase the
effort required to slow the vehicle.
2Shift the shift lever to N.
If the shift lever is shifted to N
3 After slowing down, stop the
vehicle in a safe place by the
road.
4 Stop the hybrid system.
If the shift lever cannot be
shifted to N
3 Keep depressing the brake
pedal with both feet to reduce
vehicle speed as much as
possible.
4 To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it
Emergency flashers
The emergency flashers are
used to warn other drivers
when the vehicle has to be
stopped on the road due to
a breakdown, etc.
Operating instructions
If your vehicle has to
be stopped in an emer-
gency
Only in an emergency, such
as if it becomes impossible
to stop the vehicle in the
normal way, stop the vehicle
using the following proce-
dure:
Stopping the vehicle

4677-2. Steps to take in an emergency
HIGHLANDER HV_U
7
When trouble arises
■Parking brake indicator (warning buzzer)*
*: A buzzer will sound if the vehicle is driven at a speed of app roximately 3
mph (5 km/h) or more.
■Brake hold operated indicator
■Warning buzzer
In some cases, the buzzer may not
be heard due to being in a noisy
location or audio sound.
■Front passenger detection sen-
sor, seat belt reminder and
warning buzzer
●If luggage is placed on the front
passenger seat, the front passen-
ger detection sensor may cause
the warning light to flash and the
warning buzzer to sound even if a
passenger is not sitting in the
seat.
●If a cushion is placed on the seat,
the sensor may n ot detect a pas-
senger, and the warning light may
not operate properly.
■SRS warning light
This warning light system monitors
the airbag sensor assembly, front
impact sensors, side impact sensors
(front door), side impact sensors (rear), driver’s seat position sensor,
driver’s seat belt buckle switch, front
passenger occupan
t classification
system (ECU and s ensors), “PASS
AIR BAG ON” indicator light, “PASS
AIR BAG OFF” indicator light, front
passenger’s seat belt buckle switch,
driver’s seat belt pretensioner, front
passenger’s seat b elt pretensioner
and force limiter, airbags, intercon-
necting wiring and power sources.
(  P. 3 4 )
■If the malfunction indicator
lamp comes on while driving
First check the following:
●Is the fuel tank empty?
If it is, fill the fuel tank immediately.
●Is the fuel ta nk cap loose?
If it is, tighten it securely.
The light will go off after several
driving trips.
If the light does not go off even after
several trips, con tact your Toyota
dealer as soon as possible.
Warning lightDetails/Actions
(flashes)
(U.S.A.)
or
(flashes)
(Canada)
It is possible that the parking brake is not fully engaged or
released
 Operate the parking brake switch once again.
This light comes on when the parking brake is not released.
If the light turns of f after the parking brake is fully release d,
the system is operating normally.
Warning lightDetails/Actions
(flashes)
Indicates a malfunction in the brake hold system
 Have the vehicle inspected by your Toyota dealer
immediately.

539
HIGHLANDER HV_U
9
9
For owners
For owners
.9-1. For ownersReporting safety defects for U.S. owners............... 540
Seat belt instructions for Canadian owners (in
French) ...................... 540
SRS airbag instructions for Canadian owners (in
French) ...................... 542
Headlight aim instructions for Canadian owners (in
French) ...................... 549

5429-1. For owners
HIGHLANDER HV_U
■Emplacement des coussins gonflables SRS
Coussins gonflables frontaux SRSCoussin gonflable conducteur/c oussin gonflable du passager
avant SRS
Participe à la prote ction de la tête et du thorax du conducteur et du pas-
sager avant contre les chocs cont re les éléments de l'habitacle
Coussin gonflable de genoux SRS
Participe à la protection du conducteur
Coussin gonflable de coussin de siège SRS
Contribue à retenir le passager avant
SRS airbag instructions for Canadian owners (in
French)
The following is a French explanation of SRS airbag instruc-
tions extracted from the SRS airbag section in this manual.
See the SRS airbag section for more detailed SRS airbag instruc -
tions in English.
Système de coussins gonflables SRS

555Alphabetical Index
HIGHLANDER HV_U
Alphabetical Index
A
A/C ........................................... 336 Air conditioning filter ............. 433
Automatic air conditioning sys-tem ..................................... 336
Eco air conditioning mode .... 343
Front seat concentrated airflow mode (S-FLOW) ................. 345
Rear automatic air conditioning system ................................ 348
ABS (Anti-lock Brake System) ............................................... 319Warning light ........................ 462
ACA (Active Cornering Assist) ............................................... 319
Active Cornering Assist (ACA) ............................................... 319
Adaptive Front-lighting System (AFS)...................................... 231
AFS (Adaptive Front-lighting System) ................................. 231
AHB (Automatic High Beam) . 232
Air conditioning filter ............. 433
Air conditioning system ........ 336 Air conditioning filter ............. 433
Automatic air conditioning sys-tem ..................................... 336
Eco air conditioning mode .... 343
Front seat concentrated airflow mode (S-FLOW) ................. 345
Rear automatic air conditioning system ................................ 348
Airbags Airbag operating conditions.... 36
Airbag precautions for your child............................................. 39
Correct driving posture ........... 25
Curtain shield airbag operating conditions ............................. 37
Curtain shield airbag precautions ............................................. 39 Front passenger occupant clas-
sification system ...................43
General airbag precautions ....39
Locations of airbags ...............34
Modification and disposal of air- bags......................................42
Side airbag operating conditions .............................................37
Side airbag precautions..........39
Side and curtain shield airbags operating conditions .............37
Side and curtain shield airbags precautions ...........................39
SRS airbags ...........................34
SRS warning light .................462
Alarm .........................................81 Warning buzzer ....................460
Anchor brackets ... ..............52, 62
Antennas (smart key system)146
Anti-lock Brake System (ABS) ...............................................319Warning light.........................462
Approach warning ..................277
Armrest ......... ......................... ..376
Assist grips .............................376
Audio system-linked display .96, 106
Automatic air conditioning sys- tem .........................................336Eco air conditioning mode ....343
Automatic headlight leveling system ...................................230
Automatic High Beam ............232
Automatic light control system ...............................................230
Auxiliary boxes ...............362, 367
Average fuel economy .....94, 103
Average vehicle speed .....96, 106
AWD Control .....................97, 106
B
Back door ................................135