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HIGHLANDER HV_U
Pictorial indexSearch by illustration
For safety 
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status 
information and 
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows, 
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for 
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance 
and careCaring for your vehicle and maintenance 
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble 
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle 
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat 
belt, SRS airbag and headlight aim instructions for 
Canadian owners
IndexSearch by symptom
Search alphabetically 

2
HIGHLANDER HV_UTABLE OF CONTENTS
For your information ........................
5
Reading this manual ...................... 10
How to search ................................ 11
Pictorial index ................................ 12
1-1. For safe use Before driving ........................ 24
For safe driving ..................... 25
Seat belts .............................. 27
SRS airbags .......................... 34
Front passenger occupant clas- sification system.................. 43
Exhaust gas precautions....... 48
1-2. Child safety Riding with children ............... 49
Child restraint systems .......... 50
1-3. Emergency assistance Safety Connect ..................... 65
1-4. Hybrid system Hybrid system features ......... 71
Hybrid system precautions .... 75
1-5. Theft deterrent system Immobilizer system ............... 79
Alarm ..................................... 81
2-1. Instrument cluster Warning lights and indicators............................................ 84
Gauges and meters .............. 89
Multi-information display  (4.2-inch display)................. 92
Multi-information display (7-inch  display)............................. 102
Head-up display ................. 112
Energy monitor/consumption  screen .............................. 1173-1. Key information
Keys ................................... 128
3-2. Opening, closing and locking  the doors
Side doors .......................... 131
Back door ........................... 135
Smart key system .............. 146
3-3. Adjusting the seats Front seats ......................... 153
Rear seats.......................... 154
Driving position memory .... 159
Head restraints................... 162
3-4. Adjusting the steering wheel  and mirrors
Steering wheel ................... 165
Inside rear view mirror ....... 166
Digital Rearview Mirror....... 167
Outside rear view mirrors ... 177
3-5. Opening, closing the win- dows and moon roof
Power windows .................. 179
Moon roof ........................... 182
Panoramic moon roof......... 185
4-1. Before driving Driving the vehicle.............. 190
Cargo and luggage ............ 197
Vehicle load limits .............. 200
T r
ailer towing...................... 201
Dinghy towing .................... 212
4-2. Driving procedures Power (ignition) switch ....... 213
EV drive mode ................... 218
Hybrid transmission ........... 220
Turn signal lever................. 223
1For safety and security
2Vehicle status information 
and indicators
3Before driving
4Driving 

23
HIGHLANDER HV_U
1
1
For safety and security
For safety and security
.1-1. For safe useBefore driving ................. 24
For safe driving .............. 25
Seat belts ....................... 27
SRS airbags ................... 34
Front passenger occupant  classification system .... 43
Exhaust gas precautions ..................................... 48
1-2. Child safety Riding with children ........ 49
Child restraint systems... 50
1-3. Emergency assistance Safety Connect .............. 65
1-4. Hybrid system Hybrid system features .. 71
Hybrid system precautions ..................................... 75
1-5. Theft deterrent system Immobilizer sys tem ........79
Alarm.............................. 81 

261-1. For safe use
HIGHLANDER HV_U
Make sure that all occupants are 
wearing their seat belts before 
driving the vehicle. (P.27)
Use a child restraint system 
appropriate for the child until the 
child becomes large enough to  properly wear the vehicle’s seat 
belt. (
P.50)
Make sure that you can see 
backward clearly by adjusting 
the inside and outside rear view 
mirrors properly. ( P.166, 167, 
177)
WA R N I N G
■For safe driving
Observe the following precau-
tions. Failure to do so may result 
in death or serious injury.
●Do not adjust the position of the 
driver’s seat while driving. 
Doing so could cause the driver 
to lose control of the vehicle.
●D o n ot  pla ce  a cu sh ion  b etw ee n  
the driver or passenger and the 
seatback. A cushion may pre-
vent correct pos ture from being 
achieved, and reduce the effec-
tiveness of the seat belt and 
head restraint.
●Do not place anything under the 
front seats. Objects placed 
under the front seats may 
become jammed in the seat 
tracks and stop the seat from 
locking in place . This may lead 
to an accident and the adjust-
ment mechanism may also be 
damaged.
●Always observe the legal speed 
limit when driving on public 
roads.
●When driving over long dis-
tances, take regular breaks 
before you start to feel tired. 
Also, if you feel tired or sleepy 
while driving, do not force your-
self to continue driving and take 
a break immediately.
Correct use of the seat 
belts
Adjusting the mirrors 

271-1. For safe use
HIGHLANDER HV_U
1
For safety and security
Seat belts
Make sure that all occu-
pants are wearing their seat 
belts before driving the 
vehicle.
WA R N I N G
Observe the following precautions 
to reduce the risk of injury in the 
event of sudden braking, sudden 
swerving or an accident. Failure 
to do so may cause death or seri-
ous injury.
■Wearing a seat belt
●Ensure that all passengers wear 
a seat belt.
●Always wear a seat belt prop-
erly.
●Each seat belt should be used 
by one person only. Do not use 
a seat belt for more than one 
person at once, including chil-
dren.
●Toyota recommends that chil-
dren be seated in the rear seat 
and always use a seat belt 
and/or an appropriate child 
restraint system.
●To achieve a p roper seating 
position, do not recline the seat 
more than necessary. The seat 
belt is most effective when the 
occupants are sitting up straight 
and well back in the seats.
●Do not wear the shoulder belt 
under your arm.
●Always wear your seat belt low 
and snug across your hips.
■Pregnant women
Obtain medical advice and wear 
the seat belt in the proper way. 
(
P. 2 8 )
Women who are pregnant should 
position the lap  belt as low as 
possible over the hips in the same 
manner as other occupants, 
extending the shoulder belt com-
pletely over the shoulder and 
avoiding belt contact with the 
rounding of the abdominal area.
If the seat belt is not worn prop-
erly, not only the pregnant 
woman, but also the fetus could 
suffer death or se rious injury as a 
result of sudden braking or a colli-
sion.
■People suffering illness
Obtain medical advice and wear 
the seat belt in the proper way. 
(
P. 2 8 )
■When children are in the vehi-
cle
P. 5 9
■Seat belt damage and wear
●Do not damage the seat belts 
by allowing the belt, plate, or 
buckle to be jammed in the 
door. 

281-1. For safe use
HIGHLANDER HV_U
Extend the shoulder belt so 
that it comes fully over the 
shoulder, but does not come 
into contact with the neck or 
slide off the shoulder.
 Position the lap belt as low as  possible over the hips.
 Adjust the position of the 
seatback. Sit up straight and 
well back in the seat.
 Do not twist the seat belt.
■Emergency locking retractor 
(ELR)
The retractor will lock the belt during 
a sudden stop or on impact. It may 
also lock if you  lean forward too 
quickly. A slow, easy motion will 
allow the belt to extend so that you 
can move around fully.
■Automatic locking retractor 
(ALR)
When a passenger’s shoulder belt is 
completely extended and then 
retracted even slightly, the belt is 
locked in that position and cannot 
be extended. This feature is used to 
hold the child restraint system 
(CRS) firmly. To free the belt again, 
fully retract the belt and then pull the 
belt out once more. ( P. 5 0 )
■Child seat belt usage
The seat belts of your vehicle were 
principally designed for persons of 
adult size.
●Use a child restraint system 
appropriate for the child, until the 
child becomes large enough to 
properly wear the vehicle’s seat 
belt. ( P. 5 0 )
●When the child becomes large 
enough to properl y wear the vehi-
cle’s seat belt, follow the instruc-
tions regarding seat belt usage. 
(  P. 2 7 )
■Seat belt extender
If your seat belts cannot be fastened 
securely because they are not long 
enough, a personalized seat belt 
extender is available from your Toy-
ota dealer free of charge.
WA R N I N G
●Inspect the seat belt system 
periodically. Check for cuts, 
fraying, and loose parts. Do not 
use a damaged seat belt until it 
is replaced. Damaged seat belts 
cannot protect an occupant 
from death or se rious injury.
●Ensure that the belt and plate 
are locked and the belt is not 
twisted. If the seat belt does not 
function correctly, immediately 
contact your Toyota dealer.
●Replace the seat assembly, 
including the belts, if your vehi-
cle has been involved in a seri-
ous accident, even if there is no 
obvious damage.
●Do not attempt to install, 
remove, modify, disassemble or 
dispose of the seat belts. Have 
any necessary repairs carried 
out by your Toyota dealer. Inap-
propriate handling may lead to 
incorrect operation.
Correct use of the seat 
belts 

291-1. For safe use
HIGHLANDER HV_U
1
For safety and security
1 To fasten the seat belt, push 
the plate into the buckle until 
a click sound is heard.
2 To release the seat belt, 
press the release button  .
■When not using the rear seat 
belts
Pass the outer seat belts through 
the seat belt hangers and secure 
the seat belt plat es to prevent the 
shoulder belts from being damaged.
Second seat belts
Third seat belts
WA R N I N G
■Using a seat belt extender
Observe the following precautions 
to reduce the risk of injury in the 
event of sudden braking, sudden 
swerving or an accident. Failure 
to do so may cause death or seri-
ous injury.
●Do not wear the seat belt 
extender if you can fasten the 
seat belt without the extender.
●Do not use the seat belt 
extender when installing a child 
restraint system because the 
belt will not securely hold the 
child restraint system, increas-
ing the risk of  death or serious 
injury in the event of an acci-
dent.
●The personalized extender may 
not be safe on another vehicle, 
when used by another person, 
or at a different seating position 
other than the one originally 
intended.
NOTICE
■When using a seat belt 
extender
When releasing the seat belt, 
press on the buckle release but-
ton on the extender, not on the 
seat belt. This helps prevent dam-
age to the vehicle  interior and the 
extender itself.
Fastening and releasing 
the seat belt (except for 
the third center seat) 

411-1. For safe use
HIGHLANDER HV_U
1
For safety and security
WA R N I N G
●Improperly seated and/or 
restrained infants and children 
can be killed or seriously injured 
by a deploying airbag. An infant 
or child who is too small to use 
a seat belt should be properly 
secured using a child restraint 
system. Toyota strongly recom-
mends that all in fants and chil-
dren be placed in the rear seats 
of the vehicle and properly 
restrained. The rear seats are 
safer for infants and children 
than the front pa ssenger seat. 
(
P. 5 0 )
●Do not sit on the edge of the 
seat or lean against the dash-
board.
●Do not allow a child to stand in 
f r o n t  o f  t h e  S R S  f r o n t  p a s s e n g e r  
airbag unit or sit on the knees of 
a front passenger.
●Do not allow the front seat occu-
pants to hold items on their 
knees.
●Do not lean against the door, 
the roof side rail or the front, 
side and rear pillars.
●Do not allow anyone to kneel on 
the passenger seat toward the 
door or put thei r head or hands 
outside the vehicle.
●Do not attach a nything to or 
lean anything against areas 
such as the dashboard, steering 
wheel pad and lower portion of 
the instrument panel.
These items can become pro-
jectiles when th e SRS driver, 
front passenger and knee air-
bags deploy.