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HIGHLANDER HV_U
Pictorial indexSearch by illustration
For safety 
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status 
information and 
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows, 
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for 
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance 
and careCaring for your vehicle and maintenance 
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble 
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle 
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat 
belt, SRS airbag and headlight aim instructions for 
Canadian owners
IndexSearch by symptom
Search alphabetically 

2
HIGHLANDER HV_UTABLE OF CONTENTS
For your information ........................
5
Reading this manual ...................... 10
How to search ................................ 11
Pictorial index ................................ 12
1-1. For safe use Before driving ........................ 24
For safe driving ..................... 25
Seat belts .............................. 27
SRS airbags .......................... 34
Front passenger occupant clas- sification system.................. 43
Exhaust gas precautions....... 48
1-2. Child safety Riding with children ............... 49
Child restraint systems .......... 50
1-3. Emergency assistance Safety Connect ..................... 65
1-4. Hybrid system Hybrid system features ......... 71
Hybrid system precautions .... 75
1-5. Theft deterrent system Immobilizer system ............... 79
Alarm ..................................... 81
2-1. Instrument cluster Warning lights and indicators............................................ 84
Gauges and meters .............. 89
Multi-information display  (4.2-inch display)................. 92
Multi-information display (7-inch  display)............................. 102
Head-up display ................. 112
Energy monitor/consumption  screen .............................. 1173-1. Key information
Keys ................................... 128
3-2. Opening, closing and locking  the doors
Side doors .......................... 131
Back door ........................... 135
Smart key system .............. 146
3-3. Adjusting the seats Front seats ......................... 153
Rear seats.......................... 154
Driving position memory .... 159
Head restraints................... 162
3-4. Adjusting the steering wheel  and mirrors
Steering wheel ................... 165
Inside rear view mirror ....... 166
Digital Rearview Mirror....... 167
Outside rear view mirrors ... 177
3-5. Opening, closing the win- dows and moon roof
Power windows .................. 179
Moon roof ........................... 182
Panoramic moon roof......... 185
4-1. Before driving Driving the vehicle.............. 190
Cargo and luggage ............ 197
Vehicle load limits .............. 200
T r
ailer towing...................... 201
Dinghy towing .................... 212
4-2. Driving procedures Power (ignition) switch ....... 213
EV drive mode ................... 218
Hybrid transmission ........... 220
Turn signal lever................. 223
1For safety and security
2Vehicle status information 
and indicators
3Before driving
4Driving 

15Pictorial index
HIGHLANDER HV_U
■ Instrument panel
Power switch ................................................... ................... P.213
Starting the hybrid system/changing the modes .................. P. 2 1 3
Emergency stop of the hybrid system ............................ ...... P.452
When the hybrid system will not start .......................... ........ P.486
Warning messages ............................................... ............... P.470
Shift lever.................................................... ........................ P.220
Changing the shift position.................................... ............... P.220
Precautions for towing .. ....................................... ................ P.455
When the shift lever does not move............................. ........ P.221
Meters ......................................................... .......................... P.89
Reading the meters/adjusting the instrument panel light . P.89, 9 2
Warning lights/indicator lights ................................ ................ P.84
When a warning light turns on .................................. ........... P.460
Multi-information display . ........................................... P.92, 102
Display ........................................................ ................... P.92, 102
Energy monitor................................................. .................... P.117 

16Pictorial index
HIGHLANDER HV_U
When the warning messages are displayed ........................ P. 4 7 0
Turn signal lever.............................................. ................... P.223
Headlight switch ............................................... ................. P.229
Headlights/side marker lights/pa rking lights/tail lights/license plate 
lights/daytime running lights .................................. ............... P.229
Front fog lights ............................................... ...................... P.235
Windshield wiper and washer sw itch....................... P.235, 238
Usage.......................................................... ................. P.235, 238
Adding washer fluid .............................................................. P.415
Warning messages ............................................... ............... P.470
Emergency flasher switch ....................................... .......... P.452
Hood lock release lever ........................................ ............. P.408
Tilt and telescopic steering  lock release lever ................P. 1 6 5
Adjustment ..................................................... ...................... P.165
Air conditioning  system ............................. ....................... P.336
Usage................................................................................... P.336
Rear window defogger ........................................... .............. P.338
Windshield wiper de-icer
*1................................................... P.338
Audio system
*2
Fuel filler door opener swi tch ........................................... P.240
*1: If equipped
*2: Refer to “NAVIGATION AND MULTIMEDIA  SYSTEM OWNER’S MAN-
UAL”. 

431-1. For safe use
HIGHLANDER HV_U
1
For safety and security
Vehicles with a 8-inch display SRS warning light
Driver’s and front passen-
ger’s seat belt reminder light
“PASS AIR BAG OFF” indica-
tor light
WA R N I N G
●Modifications to the front door 
panel (such as making a hole in 
it)
●Repairs or modifications of the 
front fender, front bumper, or 
side of the occ upant compart-
ment
●Installation of a grille guard (bull 
bars, kangaroo bar, etc.), snow 
plows, winches or roof luggage 
carrier
●Modifications to the vehicle’s 
suspension system
●Installation of electronic devices 
such as mobile two-way radios 
and CD players
●Modifications to your vehicle for 
a person with a physical disabil-
ity
Front passenger occu-
pant classification 
system
Your vehicle is equipped 
with a front passenger 
occupant classification sys-
tem. This system detects 
the conditions of the front 
passenger seat and acti-
vates or deactivates the 
front passenger airbag and 
seat cushion airbag.
System components 

741-4. Hybrid system
HIGHLANDER HV_U
■If “Proximity Notification Sys-
tem Malfunction Visit Your 
Dealer” is displayed on the 
multi-information display
The system may be malfunctioning. 
Have the vehicle inspected by your 
Toyota dealer.
*: This function can  only be used in 
the mainland U.S.A. It cannot be 
used in other states and territo-
ries, including Alaska and Hawaii.
This system operates based on 
the driving situation and traffic 
information to enhance fuel 
economy.
For details about Predictive effi-
cient drive, refer to “NAVIGA-
TION AND MULTIMEDIA 
SYSTEM OWNER’S MANUAL”.
■Predictive deceleration support
Example: 7-inch display
Reference operation range
●When the vehicle approaches to 
predictive deceleration support 
points registered in the navigation 
system, the “Reference operation 
range” of the ECO Accelerator 
Guidance ( P.104) on the 
multi-information  display will be 
turned off to encourage the driver  to reduce excessive acceleration.
●The engine braki
ng force will be 
increased according to the driving 
conditions to more efficiently 
charge the hybrid battery (traction 
battery) after the accelerator pedal 
is released.
■Predictive SOC control
The following types of control are 
performed based on data such as 
road and traffic information during 
route guidance by the navigation 
system to help ensure that the vehi-
cle efficiently uses electricity.
●When there is  a long downhill 
slope along the r oute, the system 
reduces the hybrid battery (trac-
tion battery) leve l before reaching 
the slope to help ensure charging 
capacity for regenerative braking 
while traveling downhill.
●When traffic congestion is pre-
dicted along the route, the system 
helps ensure a certain battery 
level before reaching congested 
roads to reduce the frequency of 
starting the engin e to charge the 
hybrid battery (traction battery) 
due to low battery levels.
Predictive efficient drive 
(vehicles with a naviga-
tion system)
* 

781-4. Hybrid system
HIGHLANDER HV_U
When a certain level of impact is 
detected by the impact sensor, 
the emergency shut off system 
blocks the high voltage current 
and stops the fuel pump to mini-
mize the risk of electrocution 
and fuel leakage. If the emer-
gency shut off system activates, your vehicle will not restart. To 
restart the hybrid system, con-
tact your Toyota dealer.
A message is automatically dis-
played when a malfunction 
occurs in the hybrid system or 
an improper operation is 
attempted.
If a warning message is shown 
on the multi-information display, 
read the message and follow the 
instructions. (
P.470)
■If a warning light comes on, a 
warning message  is displayed, 
or the 12-volt battery is discon-
nected
The hybrid system may not start. In 
this case, try to start the system 
again. If the “READY” indicator does 
not come on, contact your Toyota 
dealer.
NOTICE
■Hybrid battery (traction bat-
tery) air intake vent
●Do not place objects that will 
block the air intake vents. The 
hybrid battery (traction battery) 
may become limited and be 
damaged.
●Clean the air intake/discharge 
vents regularly to prevent the 
hybrid battery (traction battery) 
to be limited.
●Do not allow liquid or foreign 
material to enter the air intake 
vent as this may cause a short 
circuit and damage the hybrid 
battery (traction battery).
●A filter is installed to the air 
intake vent. Wh en the filter 
remains noticeably dirty even 
after cleaning the air intake 
vent, filter cleaning or replace-
ment is recommended. Refer to 
P.435for details on how to clean 
the filters.
Emergency shut off sys-
tem
Hybrid warning message 

83
HIGHLANDER HV_U
2
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Vehicle status information and indicators
Vehicle status informationand indicators
.2-1. Instrument cluster
Warning lights and indica-tors ............................... 84
Gauges and meters ....... 89
Multi-information display  (4.2-inch display) .......... 92
Multi-information display  (7-inch display) .......... 102
Head-up display .......... 112
Energy monitor/consump- tion screen................. 117