
13Pictorial index
HIGHLANDER HV_U
Precautions for winter seas on.............................................. P.327
To prevent freezing (windshiel d wiper de-icer) ..................... P.338
Precautions for car wash
*.................................................... P.395
Fuel filler door ............................................... ..................... P.240
Refueling method ............................................... .................. P.240
Fuel type/fuel tan k capacity ................................... .............. P.507
Tires.......................................................... ........................... P.418
Tire size/inflation pressure ................................... ........ P.418, 511
Winter tires/tire chains ....................................... .................. P.327
Checking/rotation/tire pressur e warning system ..................P.418
Coping with flat tires......................................... .................... P.474
Hood ........................................................... ......................... P.408
Opening ............................................................................... P.408
Engine oil ..................................................... ........................ P.508
Coping with overheating ...................................................... P.497
Warning messages ............................................... ............... P.470
Headlights..................................................... ...................... P.229
Parking lights ................................................. .................... P.229
Front turn signal lights ....................................... ............... P.223
Parking lights
*/daytime running lights............................. P.229
Front side marker lights ....................................... ............. P.229
Front fog lights ............................................... .................... P.235
Stop/tail lights ............................................... ..................... P.229
Tail lights.................................................... ......................... P.229
Back-up lights
Shifting the shift lever to  R ................................................... P.220
License plate lights........................................... ................. P.229
Rear turn signal lights ........................................ ............... P.223
Light bulbs of the exterior lights for driving
(Replacing method: P.443, Watts: P.512) 

2864-5. Using the driving support systems
HIGHLANDER HV_Ucle and/or object may increase in 
the following situations:
• When the sensor  is misaligned 
due to a strong impact to the sen-
sor or its surrounding area
• When the distanc e between your 
vehicle and a guar drail, wall, etc. 
that enters the detection area is 
short
• When driving up and down con- secutive steep inclines, such as 
hills, dips in the road, etc.
• When vehicle lanes are narrow, or  when driving on the edge of a 
lane, and a vehicle traveling in a 
lane other than the adjacent lanes 
enters the detection area
• When driving on roads with sharp 
bends, consecutive curves, or 
uneven surfaces
• When the tires are slipping or 
spinning
• When the distanc e between your 
vehicle and a following vehicle is 
short
• When an accessory (such as a  bicycle carrier) is installed to the 
rear of the vehicle
*: If equipped
■Types of sensors
Front corner sensors
Front center sensors
Rear corner sensors
Rear center sensors
■Display
When the sensors detect an 
object, such as a wall, a graphic 
is shown on the multi-informa-
tion display, head-up display (if 
Intuitive parking 
assist*
The distance from your 
vehicle to objects, such as a 
wall, when parallel parking 
or maneuvering into a 
garage is measured by the 
sensors and communicated 
via the multi-information 
display, head-up display (if 
equipped), audio system 
screen and a buzzer. Always 
check the surrounding area 
when using this system.
System components 

3114-5. Using the driving support systems
HIGHLANDER HV_U
4
Driving
ate properly.
●Weather
• When a sensor or the area around  a sensor is extremely hot or cold
• When strong winds are blowing
• If a sensor is covered with ice,  snow, dirt, etc. (when cleared, the 
system will return to normal)
• If heavy rain or water strikes a 
sensor
• When driving in inclement weather  such as fog, snow or a sandstorm
• When the sensor is frozen (Once  the sensor thaws, the system will 
return to normal)
●Vehicle surroundings
• When an object that cannot be 
detected is betw een the vehicle 
and a detected object
• If an object such as a vehicle, 
motorcycle, bicycle or pedestrian 
cuts in front of the  vehicle or runs 
out from the side of the vehicle
• The vehicle is approaching a tall  or curved curb.
• On an extremely bumpy road, on 
an incline, on gravel, or on grass.
• If objects draw too close to the  sensor.
●Other ultrasonic waves sources
• When vehicle horns, vehicle  detectors, motorcycle engines, air 
brakes of large vehicles, the clear-
ance sonar of other vehicles or  other devices which produce ultra-
sonic waves are near the vehicle
• If a sticker or an electronic compo-
nent, such as a backlit license 
plate (especially fluorescent type), 
fog lights, fender pole or wireless 
antenna is installed near a sensor
●Changes in the v ehicle posture
• If the vehicle is significantly tilted
• If the front of the v ehicle is raised 
or lowered due to the carried load
• If the orientation of a sensor has  been changed due to  a collision or 
other impact
• When equipment that may  obstruct a sensor is installed, such 
as a bumper protector (an addi-
tional trim strip, etc.), bicycle car-
rier, or snow plow
• If the suspension has been modi-
fied or tires of a  size other than 
specified are installed
• If a sensor has been painted or 
covered with a sticker, etc. 

3274-6. Driving tips
HIGHLANDER HV_U
4
Driving
 Use fluids that are appropriate 
to the prevailing outside tem-
peratures.
• Engine oil
• Engine/power control unit coolant
• Washer fluid
Have a service technician 
inspect the condition of the 
12-volt battery.
 Have the vehicle fitted with 
four snow tires or purchase a 
set of tire chains for the front 
tires.
Ensure that all tires are the same 
size and brand,  and that chains 
match the size of the tires.
Perform the following according 
to the driving conditions:
Winter driving tips
Carry out the necessary 
preparations and inspec-
tions before driving the 
vehicle in winter. Always 
drive the vehicle in a man-
ner appropriate to the pre-
vailing weather conditions.
Pre-winter preparations
WA R N I N G
■Driving with snow tires
Observe the following precautions 
to reduce the risk of accidents.
Failure to do so m ay result in a 
loss of vehicle control and cause 
death or serious injury.
●Use tires of the specified size.
●Maintain the recommended 
level of air pressure.
●Do not drive in excess of 75 
mph (120 km/h), regardless of 
the type of snow tires being 
used.
●Use snow tires on all, not just 
some wheels.
■Driving with tire chains
Observe the following precautions 
to reduce the risk of accidents.
Failure to do so may result in the 
vehicle being unable to be driven 
safely, and may cause death or 
serious injury.
●Do not drive in excess of the 
speed limit specifi ed for the tire 
chains being used, or 30 mph 
(50 km/h), whichever is lower.
●Avoid driving  on bumpy road 
surfaces or over potholes.
●Avoid sudden acceleration, 
abrupt steering, sudden brak-
ing and shifting operations that 
cause sudden engine braking.
●Slow down sufficiently before 
entering a curve to ensure that 
vehicle control is maintained.
●Do not use the LTA (Lane Trac-
ing Assist) system.
NOTICE
■Repairing or replacing snow 
tires
Request repairs or replacement of 
snow tires from Toyota dealers or 
legitimate tire retailers.
This is because the removal and 
attachment of snow tires affects 
the operation of the tire pressure 
warning valves and transmitters.
Before driving the vehicle 
![TOYOTA HIGHLANDER HYBRID 2020  Owners Manual (in English) 3294-6. Driving tips
HIGHLANDER HV_U
4
Driving
Side chain (0.12 in. [3 mm] in 
diameter)
Side chain (0.39 in. [10 mm] 
in width)
Side chain (1.18 in. [30 mm] 
in length)
Cross chain (0.16 in. [4 mm] 
 TOYOTA HIGHLANDER HYBRID 2020  Owners Manual (in English) 3294-6. Driving tips
HIGHLANDER HV_U
4
Driving
Side chain (0.12 in. [3 mm] in 
diameter)
Side chain (0.39 in. [10 mm] 
in width)
Side chain (1.18 in. [30 mm] 
in length)
Cross chain (0.16 in. [4 mm]](/manual-img/14/42576/w960_42576-328.png)
3294-6. Driving tips
HIGHLANDER HV_U
4
Driving
Side chain (0.12 in. [3 mm] in 
diameter)
Side chain (0.39 in. [10 mm] 
in width)
Side chain (1.18 in. [30 mm] 
in length)
Cross chain (0.16 in. [4 mm] 
in diameter)
Cross chain (0.55 in. [14 mm] 
in width)
Cross chain (0.98 in. [25 mm] 
in length)
Regulations regarding the use 
of tire chains vary depending on 
location and type of road. 
Always check local regulations 
before installing chains.
■Tire chain installation
Observe the following precautions 
when installing and removing 
chains:
●Install and remove tire chains in a 
safe location.
●Install tire chains on the front tires 
only. Do not install tire chains on 
the rear tires.
●Install tire chains on front tires as 
tightly as possible. Retighten 
chains after driving 1/4 1/2 mile 
(0.5 1.0 km).
●Install tire chains following the 
instructions provi ded with the tire 
chains.
Regulations on the use of 
tire chains
NOTICE
■Fitting tire chains
The tire pressure warning valves 
and transmitters may not function 
correctly when tire chains are fit-
ted. 

4196-3. Do-it-yourself maintenance
HIGHLANDER HV_U
6
Maintenance and care
etc., molded into the sidewall of 
each tire.
Replace the tires if the treadwear 
indicators are showing on a tire.
■When to replace your vehicle’s 
tires
Tires should be replaced if:
●The treadwear indicators are 
showing on a tire.
●You have tire damage such as 
cuts, splits, cracks deep enough 
to expose the fabric, and bulges 
indicating internal damage.
●A tire goes flat r epeatedly or can-
not be properly repaired due to the 
size or location of a cut or other 
damage.
If you are not sure, consult with your 
Toyota dealer.
■Tire life
Any tire over 6 years old must be 
checked by a qualified technician 
even if it has seldom or never been 
used or damage i s not obvious.
■Proper storage of the spare tire
As an improperly stored spare tire 
may cause damage to the wire 
cable that holds it, check that the 
spare tire is stored properly on a 
daily basis.
●If the stored spare tire appears to 
be slanted or rattl es while driving, 
the spare tire may not be properly 
stored. Store the spare tire again 
by performing the following tire 
change procedure correctly: 1
If the spare tire is slanted, the 
hoist assembly may be stuck in 
the wheel opening. If the spare 
tire rattles while driving, it may 
not be fully raised. Lower the 
spare tire to the ground and 
make sure that the hoist assem-
bly is perpendicular to the wheel 
opening.
2 Raise the tire slowly and steadily 
until a click is heard and the jack 
handle skips.
If the spare tire cannot be lowered, 
the wire cable may be severed. 
Have the vehicle inspected at your 
Toyota dealer.
■Maximum load of tire
Check that the n umber given by 
dividing the maximum load by 1.10 
of the replacement tire is greater 
than 1/2 of the Gross Axle Weight 
Ratings (GAWR) of either the front 
axle or the rear axle, whichever is 
greater.
For the GAWR, see the Certification 
Label.
For the maximum load of the tire, 
see the load limit at maximum cold 
tire inflation pressure mentioned on 
the sidewall of the tire. ( P.516)
■Tire types
●Summer tires
Summer tires are high-speed perfor-
mance tires best suited to highway 
driving under dry conditions. Since 
summer tires do not have the same 
traction performance as snow tires, 
summer tires are inadequate for  

4326-3. Do-it-yourself maintenance
HIGHLANDER HV_U
When replacing wheels, care 
should be taken to ensure that 
they are equivalent to those 
removed in load capacity, diam-
eter, rim width and inset
*.
Replacement wheels are avail-
able at your Toyota dealer.
*: Conventionally referred to as off- set.
Toyota does not recommend 
using the following:
 Wheels of different sizes or 
types
 Used wheels
 Bent wheels that have been 
straightened
■When replacing wheels
The wheels of your vehicle are 
equipped with tire pressure warning 
valves and transmit ters that allow 
the tire pressure warning system to 
provide advance warning in the 
event of a loss in tire inflation pres-
sure. Whenever wheels are 
replaced, tire pressure warning 
valves and transmitters must be 
installed. ( P.423)
Wheels
If a wheel is bent, cracked or 
heavily corroded, it should 
be replaced. Otherwise, the 
tire may separate from the 
wheel or cause a loss of 
handling control.
Wheel selection
WA R N I N G
■When replacing wheels
●Do not use wheels that are a dif-
ferent size from  those recom-
mended in the Owner’s Manual, 
as this may result in a loss of 
handling control.
●Never use an inner tube in a 
leaking wheel which is designed 
for a tubeless tire.
Doing so may result in an acci-
dent, causing death or serious 
injury.
■When installing the wheel 
nuts
Never use oil or grease on the 
wheel bolts or wheel nuts.
Oil and grease may cause the 
wheel nuts to be excessively tight-
ened, leading to bolt or disc wheel 
damage. In addition, the oil or 
grease can cause the wheel nuts 
to loosen and the wheel may fall 
off, causing an accident and 
resulting in death or serious injury. 
Remove any oil or grease from 
the wheel bolts or wheel nuts.
■Use of defective wheels pro-
hibited
Do not use cracke d or deformed 
wheels. Doing so could cause the 
tire to leak air during driving, pos-
sibly causing an accident.
NOTICE
■Replacing tire pressure warn-
ing valves and transmitters
●Because tire repair or replace-
ment may affect the tire pres-
sure warning valves and 
transmitters, make sure to have 
tires serviced by your Toyota 
dealer or other qualified service 
shop. In additio n, make sure to 
purchase your tire pressure 
warning valves  and transmit-
ters at your Toyota dealer. 

4557-2. Steps to take in an emergency
HIGHLANDER HV_U
7
When trouble arises
7-2.Steps to take in an emergency
If  your vehicle needs 
to be towed
If towing is necessary, we 
recommend having your 
vehicle towed by your Toy-
ota dealer or commercial 
towing service, using a 
wheel-lift type truck or flat-
bed truck.
Use a safety chain system 
for all towing, and abide by 
all state/provincial and local 
laws.
If towing your vehicle with a 
wheel-lift type truck from 
the front, the vehicle’s rear 
wheels and axles must be in 
good conditions. ( P.457)
If they are damaged, use a 
towing dolly or flatbed 
truck.
WA R N I N G
Observe the following precau-
tions.
Failure to do so m ay result in 
death or serious injury.
■When towing the vehicle
2WD models
Be sure to transp ort the vehicle 
with the front wheels raised or 
with all four wheels raised off the 
ground. If the vehicle is towed 
with the front wheels contacting 
the ground, the drivetrain and 
related parts ma y be damaged or 
electricity generated by the opera-
tion of the motor may cause a fire 
to occur depending on the nature 
of the damage or malfunction.
AWD models
Be sure to transp ort the vehicle 
with all four wheels raised off the 
ground. If the vehicle is towed 
with the tires co ntacting the 
ground, the drivetrain or related 
parts may be damaged, the vehi-
cle may fly off the truck, or elec-
tricity generated by the operation 
of the motor may cause a fire to 
occur depending o n the nature of 
the damage or malfunction.