2020 TOYOTA HIGHLANDER HYBRID cruise control

3TABLE OF CONTENTS
HIGHLANDER HV_U
1
2
3
4
5
6
7
8
9
10
Parking brake ..................... 224
Brake Hold ......................... 227
4-3. Operating the lights and wip- ers
Headlight switch ................. 229
Automatic High Beam ........ 232
Fog light switch .................. 235
Windshield wipers and washer ......................................... 235
Rear windshield wiper and washer ............................. 238
4-4. Refueling Opening the fuel tank cap .. 240
4-5. Using the driving support sys- tems
Toyota Safety Sense 2.0 .... 243
PCS (Pre-Collision System) ......................................... 249
LTA (Lane Tracing Assist)... 257
RSA (Road Sign Assist) ..... 267
Dynamic radar cruise control with full-speed range ........ 270
BSM (Blind Spot Monitor)... 280
Intuitive parking assist ........ 286
RCTA (Rear Cross Traffic Alert) function ............................ 294
PKSB (Parking Support Brake) ......................................... 299
Parking Support Brake function (static objects) .................. 306
Parking Support Brake function (rear-crossing vehicles).... 312
Driving mode select switch ......................................... 316
Trail Mode .......................... 317
Driving assist systems........ 319
4-6. Driving tips Hybrid vehicle driving tips .. 325
Winter driving tips............... 327
Utility vehicle precautions... 3305-1. Toyota multi-operation touch
Toyota multi-operation touch......................................... 334
5-2. Using the air conditioning system and defogger
Front automatic air conditioning
system ............................. 336
Rear automatic air conditioning system ............................. 348
Heated steering wheel/seat heaters/seat ventilators.... 352
5-3. Using the interior lights Interior lights list ................. 356
5-4. Using the storage features List of storage features ...... 359
Luggage compartment features ......................................... 364
5-5. Using the other interior fea- tures
Other interior features ........ 368
Garage door opener........... 384
6-1. Maintenance and care Cleaning and protecting the vehicle exterior................. 394
Cleaning and protecting the vehicle interior.................. 397
6-2. Maintenance
Maintenance requirements ........

................................. 400
General maintenance......... 402
Emission inspection and mainte- nance (I/M) programs ...... 404
6-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ................................. 406
5Interior features
6Maintenance and care

18Pictorial index
HIGHLANDER HV_U
Meter control switches .. .............................................. P.93, 102
Vehicle-to-vehicle distance switch ................................... P.275
Cruise control switch
Dynamic radar cruise control with full-speed range ............. P. 2 7 0
Audio remote control switches
*
LTA (Lane Tracing Assist) switch ............................... ...... P.257
Phone switch
*
Talk switch*
*
: Refer to “NAVIGATION AND MU LTIMEDIA SYSTEM OWNER’S MAN-
UAL”.

872-1. Instrument cluster
HIGHLANDER HV_U
2
Vehicle status information and indicators
 Drive mode indicators
*1: 7-inch display only: This light illu-
minates on the multi-information
display.
*2: This light illuminates on the multi-information display.
*3: This light comes on when the system is turned off.
*4: These lights tu rn on when the
power switch is turned to ON to
indicate that a system check is
being performed. They will turn
Front fog light indicator
*1
(  P.235)
PCS warning light
*3, 4
(  P.251)
Cruise control indicator
*2
(  P.277)
Dynamic radar cruise con-
trol indicator
*2 (  P.270)
Cruise control “SET” indi-
cator
*2 (  P.270)
(white)
LTA i n d i c a t o r*2 ( P.262)
(green)
LTA i n d i c a t o r*2 ( P.262)
(orange)
(flashes)LTA i n d i c a t o r*2 (  P.262)
BSM outside rear view
mirror indicators
*5, 6
(  P.281, 294)
BSM OFF indicator
*2, 3
(  P.281)
Intuitive parking assist
OFF indicator
*3, 4, 9(if
equipped) (P.287)
RCTA OFF indicator
*2, 3
(  P.294)
PKSB OFF indicator
*3, 4,
9
(if equipped) ( P.300)
(flashes)
Slip indicator*4 ( P.320)
VSC OFF indicator
*3, 4
(  P.321)
Smart key system indica-
tor
*2 (  P.213)
“READY” indicator
(  P.213)
EV drive mode indicator*1
(  P.218)
(U.S.A.)
Parking brake indicator*4
(  P.224)
(Canada)
Parking brake indicator*4
(  P.224)
Brake hold standby indica-
tor
*4 (  P.227)
Brake hold operated indi-
cator
*4 (  P.227)
EV indicator
*1 (  P. 7 2 )
Low outside temperature
indicator
*2, 7 (  P. 8 9 )
Security indicator
*8
(  P.79, 81)
“PASS AIR BAG ON/OFF”
indicator
*4, 8 (  P. 4 3 )
Eco drive mode indicator
*2
(  P.316)
Sport mode indicator
*2
(  P.316)
Trail Mode indicator
*2 (if
equipped) ( P.317)

962-1. Instrument cluster
HIGHLANDER HV_U
High
• After the hybrid system is started, the Eco score will not be dis-
played until the vehicle speed
exceeds approximately 12 mph
(20 km/h).
• The Eco score will be reset each time the hybrid system is started.
• When the hybrid system is stopped, the total score of the
current trip will be displayed.
■The ECO Accelerator Guid-
ance/Eco score will not operate
when
The ECO Accelerator Guidance/Eco
score will not opera te in the follow-
ing situations:
●The Hybrid System Indicator is not
operating.
●The vehicle is being driven using
the dynamic radar cruise control
with full-speed range.
■Driving support system
information
Select to display the operational
status of the following systems:
 LTA (Lane Tracing Assist)
( P.257)
 RSA (Road Sign Assist) (if
equipped) ( P.267)
 Dynamic radar cruise control
with full-speed range
( P.270)
■Navigation system-linked
display (if equipped)
Select to display the following
navigation system-linked infor-
mation:
 Route guidance to destination
 Compass display (head-
ing-up display)
■Route guidance to destination
display
When the route guidance to destina-
tion display is enabled on the
head-up display, it will not be dis-
played on the multi-information dis-
play. ( P. 1 1 4 )
Select to enable selection of an
audio source or track on the
meter using the meter control
switches.
This menu icon can be set to be
displayed/not displayed in .
■Drive information
2 items that are selected using
the “Drive Info Items” setting
(average speed, distance and
total time) can be displayed ver-
tically.
The displayed information
changes according to the “Drive
Info Type” setting (since the sys-
Driving support system
information display ( )
Audio system-linked dis-
play ( )
Vehicle information dis-
play ( )

1062-1. Instrument cluster
HIGHLANDER HV_U
■The ECO Accelerator Guid-
ance/Eco score will not operate
when
The ECO Accelerator Guidance/Eco
score will not opera te in the follow-
ing situations:
●The Hybrid System Indicator is not
operating.
●The vehicle is being driven using
the dynamic radar cruise control
with full-speed range.
■Driving support system
information
Select to display the operational
status of the following systems:
 LTA (Lane Tracing Assist)
( P.257)
 RSA (Road Sign Assist) (if
equipped) ( P.267)
 Dynamic radar cruise control
with full-speed range
( P.270)
■Navigation system-linked
display (if equipped)
Select to display the following
navigation system-linked infor-
mation:
 Route guidance to destination
 Compass display (head-
ing-up display)
■Route guidance to destination
display
When the route guidance to destina-
tion display is enabled on the
head-up display, it will not be dis- played on the multi-information dis-
play. (
P. 1 1 4 )
Select to enable selection of an
audio source or track on the
meter using the meter control
switches.
This menu icon can be set to be
displayed/not displayed in .
■Energy monitor
 P. 1 1 7
■Tire pressure
 P.421
■AWD Control (if equipped)
Torque distribution display
Displays the drive status of each
wheel in 6 steps from 0 to 5.
G-force display*
Displays the size a nd direction of
the G-force applied to the vehicle
via changes to the position of the
ball on the display.
Driving support system
information display ( )
Audio system-linked dis-
play ( )
Vehicle information dis-
play ( )

1162-1. Instrument cluster
HIGHLANDER HV_U
■Street name display (vehicles
with a navigation system)
Depending on the situation, such as
when no information is available in
map data, etc., the street names of
an intersection may not be dis-
played.
Displays the operational status
of the following systems:
 LTA (Lane Tracing Assist)
( P.257)
 Dynamic radar cruise control
with full-speed range
( P.270)
 PCS (Pre-Collision System)
( P.249)
 Parking Support Brake func-
tion (for static objects) (if
equipped) ( P.306)
 Intuitive parking assist (if
equipped) ( P.286)
 Drive-Start Control ( P.191)
 Brake Override System
( P.191)
Displayed content is the same as
that displayed on the multi-informa-
tion display. For details, refer to the
explanations of each system.
Displays the following
multi-information display linked
icons and a message: : Master warning icon
Displayed when a warning mes-
sage is displayed on
the multi-infor-
mation display. ( P.470)
: Information icon
Displayed when a sugges-
tion/advice pop-up display is dis-
played on the multi-information
display. ( P.101, 111)
Depending on the situation, the
following will be displayed:
■Warning/Message
Depending on the situation, a
warning message or other mes-
sage will be displayed.
 Warning messages
Certain warning messages can be
displayed.
Pop-up displays
When the driving assist system
operates, some of the information
displayed on the multi-information
display will be displayed on the
head-up display as a pop-up dis-
play.
■Hands-free system status
Displayed when the hands-free
system is operated.
(Refer to “NAVIGATION AND
MULTIMEDIA SYSTEM
OWNER’S MANUAL”.)
■Audio system operation
status
Displayed when the audio sys-
Driving assist system sta-
tus display area
/ icons
Message display area

1914-1. Before driving
HIGHLANDER HV_U
4
Driving
slippery.
●Drive carefully whe n it starts to
rain, because the road surface will
be especially slippery.
●Refrain from high speeds when
driving on an expressway in the
rain, because there may be a
layer of water between the tires
and the road surface, preventing
the steering and brakes from
operating properly.
■ECO Accelerator Guidance
(  P.94, 104)
It is easier to drive in an Eco-friendly
manner by driving while referring to
the ECO Accelerator Guidance dis-
play. Also, by using the ECO Accel-
erator Guidance it is easier to
increase the “Eco Score” evaluation.
●When starting off:
While staying within the ECO
Accelerator Guidance range,
gradually depress the accelerator
pedal and accelerate to the
desired speed. If excessive accel-
eration is avoid ed, the “Start”
score will increase.
●When driving:
After accelerating to the desired
speed, release the accelerator
pedal and drive at a stable speed
within the ECO Ac celerator Guid-
ance range. By keeping the vehi-
cle within the ECO Accelerator
Guidance range, the “Cruise”
score will increase.
●When stopping:
When stopping the vehicle, early
releasing the accelerator pedal
will cause the “Stop” score to
increase.
■Restraining the hybrid system
output (Brake Override System)
●When the accelerator and brake
pedals are depressed at the same
time, the hybrid system output
may be restrained.
●A warning messag e is displayed
on the multi-information display
and head-up display (if equipped) while the system is operating.
■Restraining sudden start
(Drive-Start Control)
●When the following unusual oper-
ation is performed, the hybrid sys-
tem output may b
e restrained.
• When the shift lever is shifted from R to D, D to R, N to R, P to D, or P
to R (D includes S) with the accel-
erator pedal depressed, a warning
message appears on the
multi-information display and
head-up display (i f equipped). If a
warning message is shown on the
multi-information display and
head-up display (if equipped),
read the message and follow the
instructions.
• When the accelerator pedal is depressed too much while the
vehicle is in reverse.
●While Drive-Start Control is being
activated, your v ehicle may have
trouble escaping from the mud or
fresh snow. In such case, deacti-
vate TRAC ( P.320) to cancel
Drive-Start Cont rol so that the
vehicle may become able to
escape from the mud or fresh
snow.
●AWD models: Drive-Start Control
does not work when Trail Mode is
turned on.
■Breaking in your new Toyota
To extend the life of the vehicle,
observing the following precautions
is recommended:
●For the first 200 miles (300 km):
Avoid sudden stops.
●For the first 500 miles (800 km):
Do not tow a trailer.
●For the first 600 miles (1000 km):
• Do not drive at extremely high speeds.
• Avoid sudden acceleration.
• Do not drive continuously in low gears.
• Do not drive at a constant speed for extended periods.

2034-1. Before driving
HIGHLANDER HV_U
4
Driving
WA R N I N G
■Trailer towing precautions
To tow a trailer safely, use
extreme care and drive the vehi-
cle in accordance with the trailer’s
characteristics and operating con-
ditions. Failure to do so could
cause an accident resulting in
death or serious injury. Vehicle
stability and braking performance
are affected by trailer stability,
brake setting and performance,
and the hitch. Your vehicle will
handle different ly when towing a
trailer.
■To avoid accident or injury
●Do not exceed the TWR,
unbraked TWR, GCWR, GVWR
or GAWR.
●If the gross trailer weight is over
2000 lb. (900 kg), a sway con-
trol device with sufficient capac-
ity is required.
●Adjust the tongue weight within
the appropriate range. Place
heavier loads as close to the
trailer axle as possible.
●Do not exceed 65 mph (104
km/h), the posted towing speed
limit or the speed limit for your
trailer as set fort h in your trailer
owner’s manual, whichever is
lowest. Slow down sufficiently
before making a turn, in cross
winds, on wet or slippery sur-
face, etc. to help avoid an acci-
dent. If you experience a
vehicle-trailer instability from
reducing a certain speed, slow
down and make sure you keep
your vehicle speed under the
speed of which you experience
the instability.
●Do not make jerk y, abrupt or
sharp turns.
●Do not apply t he brakes sud-
denly as you may skid, resulting
in jack kn ifin g a nd los s o f ve hic le
control. This is especially true
on wet or slippery surfaces.
●Do not exceed the trailer hitch
assembly weight, gross vehicle
weight, gross axle weight and
trailer tongue weight capacities.
●Do not use the following sys-
tems when trailer towing.
• Dynamic radar cruise control with full-speed range
• LTA (Lane Tracing Assist)
• PCS (Pre-Collision System)
• BSM (Blind Spot Monitor)
●Slow down and downshift
before descending steep or long
downhill grades. Do not make
sudden downshifts while
descending steep or long down-
hill grades.
●Vehicle-trailer instability is more
likely on steep long downhills.
Before descending steep or
long downhill grades, slow
down and downshift. Do not
make sudden downshifts when
descending steep or long down-
hill grades. Avoid holding the
brake pedal down too long or
applying the brakes too fre-
quently. This could cause the
brakes to overheat and result in
reduced braking efficiency.
●Do not tow a trailer when the
compact spare tire is installed
on your vehicle.
■When towing a trailer
Toyota recommends trailers with
brakes that conform to any appli-
cable federal and s tate/provincial
regulations.