
671-3. Emergency assistance
HIGHLANDER HV_U
1
For safety and security
*: U.S. Patent No. 7,508,298 B2
 Stolen Vehicle Location
Helps drivers in the event of vehicle 
theft. ( P. 6 8 )
 Emergency Assistance Button 
(“SOS”)
Connects drivers to response-cen-
ter support. ( P. 6 9 )
Enhanced Roadside Assis-
tance
Provides drivers various on-road 
assistance. ( P. 6 9 )
After you have signed the 
Telematics Subscription Service 
Agreement and are enrolled, 
you can begin receiving ser-
vices.
A variety of subscription terms 
are available for purchase. Con-
tact your Toyota dealer, call the 
following appropriate Customer 
Experience Center or push the 
“SOS” button in your vehicle for 
further subscription details.
 The United States
1-800-331-4331
Canada
1-888-869-6828
Puerto Rico
1-877-855-8377
■Safety Connect Services Infor-
mation
●Phone calls using the vehicle’s 
Bluetooth® technology will not be  possible when Safety Connect is 
active and in use.
●Safety Connect is available begin-
ning Fall 2009 on select Toyota 
models (in the contiguous United 
States only). Contact with the 
Safety Connect response center 
is dependent upon
 the telematics 
device being in operative condi-
tion, cellular connection availabil-
ity, and GPS satellite signal 
reception, which can limit the abil-
ity to reach the response center or 
receive emergency service sup-
port. Enrollment and Telematics 
Subscription Service Agreement 
are required. A variety of subscrip-
tion terms are available; charges 
vary by subscription term selected 
and location.
●Automatic Collision Notification, 
Emergency Assistance and Stolen 
Vehicle Location are available in 
the United States, including 
Hawaii and Alaska , Puerto Rico 
and Canada, and Enhanced 
Roadside Assist ance are avail-
able in the United  States, Puerto 
Rico and Canada.
●Automatic Collision Notification, 
Emergency Assistance, Stolen 
Vehicle and Enhanced Road 
Assistance are not available in the 
U.S. Virgin Islands.
For vehicles first sold in the U.S. 
Virgin Islands, no Safety Connect 
services will function in or outside 
the U.S. Virgin Islands.
●Safety Connect services are not 
subject to section  255 of the Tele-
communications Act and the 
device is not TTY compatible.
■Languages
The Safety Connect response cen-
ter will offer suppor t in multiple lan-
guages. The Safety Connect system 
will offer voice prom pts in English, 
Spanish, and French. Please indi-
cate your language of choice when 
enrolling.
Subscription 

1002-1. Instrument cluster
HIGHLANDER HV_USelect to enable/disable the rear 
seat reminder.
“Scheduled Maintenance” 
( P.401)
Select to reset the scheduled main-
tenance information (maintenance 
required message and distance 
until maintenance necessary) after 
all maintenance is performed.
■ Meter settings
Press and hold   to change 
the settings of the following 
items:
 Language
Select to change  the language dis-
played.
 Units
Select to change t he units of mea-
sure displayed.
  EV indicator ( P.218)
Select to enable/disable the EV 
indicator.
Select to change the displayed con-
tent of the following:
• Hybrid system indicator
Select to display/not display the 
Eco Accelerator Guidance. ( P. 9 0 )
• Fuel economy display
Select to change the average fuel 
consumption display between after 
start/after reset. ( P. 9 4 )
Select to display/not display the 
audio system linked display.
Select to change the displayed con-
tent of the following:
• Display contents
Select to displa y/not display the 
AWD control (if equipped) and 
energy monitor. (P.97, 117)
• Drive information type
Select to change the drive informa-
tion type display between after 
start/after reset.
• Drive information items
Select to set the  first and second 
items of the drive information dis-
play to any of the following: aver-
age vehicle 
speed/distance/elapsed time.
 Trip Summary
Select to turn the display of a trip 
summary display.
Pop-up display
Select to enable/disable pop-up 
displays for each relevant system.
Multi-information display off
Displays a blank screen.
Default setting
Select to reset the meter display 
settings to the default setting.
■Vehicle functions and set-
tings that can be changed
 P.526
■Suspension of the settings dis-
play
●Some settings cannot be changed 
while driving. When changing set-
tings, park the vehicle in a safe 
place. 

1102-1. Instrument cluster
HIGHLANDER HV_USelect to enable/disable the rear 
seat reminder.
“Scheduled Maintenance” 
( P.401)
Select to reset the scheduled main-
tenance information (maintenance 
required message and distance 
until maintenance necessary) after 
all maintenance is performed.
■ Meter settings
Press and hold   to change 
the settings of the following 
items:
 Language
Select to change  the language dis-
played.
 Units
Select to change t he units of mea-
sure displayed.
  EV indicator ( P.218)
Select to enable/disable the EV 
indicator.
Speedometer display (digital 
speed)
Select to enable/disable the speed-
ometer display.
Gadget content
Select to turn the display of a gad-
get.
Fuel economy type
Select to change the average fuel 
consumption display and an item to 
be displayed as gadget.
Pop-up display
Select to enable/disable pop-up 
displays for each relevant system.
Multi-information display off
Displays a blank screen.
Default setting
Select to reset the meter display 
settings to the default setting.
■Vehicle functions and set-
tings that can be changed
 P.526
■Background color of the indica-
tor/shift position display area
The background color of the indica-
tor/shift position display area is 
changed accordi ng to the driving 
mode as follows ( P.316):
●Eco drive mode: Blue
●Sport mode: Red
■Suspension of the settings dis-
play
●Some settings cannot be changed 
while driving. When changing set-
tings, park the vehicle in a safe 
place.
●If a warning message is displayed, 
operation of the settings display 
will be suspended.
■Pop-up displays
Depending on the pop-up display, 
the currently displayed item in the 
message display area may be tem-
porarily not displayed. The item will 
be displayed after the pop-up dis-
play is no longer displayed. 

5278-2. Customization
HIGHLANDER HV_U
8
Vehicle specifications
Some function settings are changed simultaneously with other func-
tions being customized. Contact y our Toyota dealer for further 
details.
Settings that can be changed using the navigation/multimedia 
system screen
Settings that can be changed using the meter control switches
Settings that can be changed by your Toyota dealer
Definition of symbols: O = Av ailable, — = Not available
■Gauges, meters and multi-information display ( P.84, 89, 92, 
102)
NOTICE
■During customization
To prevent 12-volt battery dis-
charge, ensure t hat the hybrid 
system is operating while custom-
izing features.
Customizable Features
Function*1Default settingCustomized setting
LanguageEnglishFrenchOO—Spanish
Units*2miles (MPG)
km (km/L)
OO—km (L/100 km)
miles (MPG Impe-
rial)
EV indicatorOnOff—O—
Eco Accelerator Guid-
ance
*3OnOff—O— 

561Alphabetical Index
HIGHLANDER HV_U
K
Keyless entry Smart key system................. 146
Wireless remote control ....... 129
Keys Battery-saving function......... 147
Electronic key ....................... 128
If the electronic key does not operate properly ................. 489
If you lose your keys ............ 488
Key number plate ................. 128
Keyless entry........ 131, 136, 146
Mechanical key .................... 128
Power switch ........................ 213
Replacing the battery ........... 438
Warning buzzer .................... 146
Wireless remote control ....... 129
Knee airbags ............................. 34
L
Lane Tracing Assist (LTA) Operation ............................. 257
Warning messages............... 266
Language (multi-information dis- play) ................................. 98, 107
LATCH anchors ........................ 60
Lever Auxiliary catch lever ............. 408
Hood lock release lever........ 408
Shift lever ............................. 220
Turn signal lever ................... 223
Wiper lever ................... 235, 238
License plate lights Light switch .......................... 229
Replacing light bulbs ............ 443
Light bulbs Replacing ............................. 443
Lights Automatic High Beam system........................................... 232
Fog light switch .................... 235 Front interior lights................357
Front personal lights .............357
Headlight switch ...................229
Interior lights .........................356
Interior lights list ...................356
Rear interior lights ................357
Rear personal lights .............357
Replacing light bulbs ............443
Turn signal lever ...................223
Vanity lights ..........................382
Welcome light illumination con-
trol ......................................230
Lock steering column ............214
LTA (Lane Tracing Assist) Operation..............................257
Warning messages ...............266
Luggage cover ........................364
M
Maintenance Do-it-yourself maintenance ..406
General maintenance ...........402
Maintenance data .................504
Maintenance requirements ...400
Malfunction indicator lamp ....461
Menu icons ........................92, 102
Meter Clock ................................89, 92
Hybrid System Indicator .........90
Indicators ................................86
Instrument panel light control .92
Meter control switches....93, 102
Meters ....................................89
Multi-information  display.92, 102
Settings ..........................98, 107
Warning lights .......................460
Warning message.................470
Mirrors Digital Rearview Mirror .........167
Inside rear view mirror ..........166
Outside rear view mirror defog-gers ............................338, 342