2020 TOYOTA HIGHLANDER HYBRID steering

2
HIGHLANDER HV_UTABLE OF CONTENTS
For your information ........................
5
Reading this manual ...................... 10
How to search ................................ 11
Pictorial index ................................ 12
1-1. For safe use Before driving ........................ 24
For safe driving ..................... 25
Seat belts .............................. 27
SRS airbags .......................... 34
Front passenger occupant clas- sification system.................. 43
Exhaust gas precautions....... 48
1-2. Child safety Riding with children ............... 49
Child restraint systems .......... 50
1-3. Emergency assistance Safety Connect ..................... 65
1-4. Hybrid system Hybrid system features ......... 71
Hybrid system precautions .... 75
1-5. Theft deterrent system Immobilizer system ............... 79
Alarm ..................................... 81
2-1. Instrument cluster Warning lights and indicators............................................ 84
Gauges and meters .............. 89
Multi-information display (4.2-inch display)................. 92
Multi-information display (7-inch display)............................. 102
Head-up display ................. 112
Energy monitor/consumption screen .............................. 1173-1. Key information
Keys ................................... 128
3-2. Opening, closing and locking the doors
Side doors .......................... 131
Back door ........................... 135
Smart key system .............. 146
3-3. Adjusting the seats Front seats ......................... 153
Rear seats.......................... 154
Driving position memory .... 159
Head restraints................... 162
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 165
Inside rear view mirror ....... 166
Digital Rearview Mirror....... 167
Outside rear view mirrors ... 177
3-5. Opening, closing the win- dows and moon roof
Power windows .................. 179
Moon roof ........................... 182
Panoramic moon roof......... 185
4-1. Before driving Driving the vehicle.............. 190
Cargo and luggage ............ 197
Vehicle load limits .............. 200
T r

ailer towing...................... 201
Dinghy towing .................... 212
4-2. Driving procedures Power (ignition) switch ....... 213
EV drive mode ................... 218
Hybrid transmission ........... 220
Turn signal lever................. 223
1For safety and security
2Vehicle status information
and indicators
3Before driving
4Driving

3TABLE OF CONTENTS
HIGHLANDER HV_U
1
2
3
4
5
6
7
8
9
10
Parking brake ..................... 224
Brake Hold ......................... 227
4-3. Operating the lights and wip- ers
Headlight switch ................. 229
Automatic High Beam ........ 232
Fog light switch .................. 235
Windshield wipers and washer ......................................... 235
Rear windshield wiper and washer ............................. 238
4-4. Refueling Opening the fuel tank cap .. 240
4-5. Using the driving support sys- tems
Toyota Safety Sense 2.0 .... 243
PCS (Pre-Collision System) ......................................... 249
LTA (Lane Tracing Assist)... 257
RSA (Road Sign Assist) ..... 267
Dynamic radar cruise control with full-speed range ........ 270
BSM (Blind Spot Monitor)... 280
Intuitive parking assist ........ 286
RCTA (Rear Cross Traffic Alert) function ............................ 294
PKSB (Parking Support Brake) ......................................... 299
Parking Support Brake function (static objects) .................. 306
Parking Support Brake function (rear-crossing vehicles).... 312
Driving mode select switch ......................................... 316
Trail Mode .......................... 317
Driving assist systems........ 319
4-6. Driving tips Hybrid vehicle driving tips .. 325
Winter driving tips............... 327
Utility vehicle precautions... 3305-1. Toyota multi-operation touch
Toyota multi-operation touch......................................... 334
5-2. Using the air conditioning system and defogger
Front automatic air conditioning
system ............................. 336
Rear automatic air conditioning system ............................. 348
Heated steering wheel/seat heaters/seat ventilators.... 352
5-3. Using the interior lights Interior lights list ................. 356
5-4. Using the storage features List of storage features ...... 359
Luggage compartment features ......................................... 364
5-5. Using the other interior fea- tures
Other interior features ........ 368
Garage door opener........... 384
6-1. Maintenance and care Cleaning and protecting the vehicle exterior................. 394
Cleaning and protecting the vehicle interior.................. 397
6-2. Maintenance
Maintenance requirements ........

................................. 400
General maintenance......... 402
Emission inspection and mainte- nance (I/M) programs ...... 404
6-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ................................. 406
5Interior features
6Maintenance and care

16Pictorial index
HIGHLANDER HV_U
When the warning messages are displayed ........................ P. 4 7 0
Turn signal lever.............................................. ................... P.223
Headlight switch ............................................... ................. P.229
Headlights/side marker lights/pa rking lights/tail lights/license plate
lights/daytime running lights .................................. ............... P.229
Front fog lights ............................................... ...................... P.235
Windshield wiper and washer sw itch....................... P.235, 238
Usage.......................................................... ................. P.235, 238
Adding washer fluid .............................................................. P.415
Warning messages ............................................... ............... P.470
Emergency flasher switch ....................................... .......... P.452
Hood lock release lever ........................................ ............. P.408
Tilt and telescopic steering lock release lever ................P. 1 6 5
Adjustment ..................................................... ...................... P.165
Air conditioning system ............................. ....................... P.336
Usage................................................................................... P.336
Rear window defogger ........................................... .............. P.338
Windshield wiper de-icer
*1................................................... P.338
Audio system
*2
Fuel filler door opener swi tch ........................................... P.240
*1: If equipped
*2: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN-
UAL”.

17Pictorial index
HIGHLANDER HV_U
■ Switches
Driving position memory switches*1................................ P.159
Window lock switch ............................................. .............. P.181
Power window switches ....... ............................................. P.179
Door lock switches ............................................................ P.134
Outside rear view mirror swi tches ................................... P.177
“ODO TRIP” switch .............................................. ................ P.91
Instrument panel light control switches ........................ .... P.92
Automatic High Beam switch ..................................... ...... P.232
Camera switch
*2
AC 120V switch*1P. 3 7 8
Power back door switch ... ................................................. P.137
Heated steering wheel switch
*1........................................ P.353
Windshield wiper de-icer
*1................................................ P.346
*1: If equipped
*2: Refer to “NAVIGATI ON AND MULTIMEDIA SYSTEM OWNER’S MAN-
UAL”.

251-1. For safe use
HIGHLANDER HV_U
1
For safety and security
Adjust the angle of the seat-
back so that you are sitting
straight up and so that you do
not have to lean forward to
steer. ( P.153)
Adjust the seat so that you
can depress the pedals fully
and so that your arms bend
slightly at the elbow when
gripping the steering wheel.
( P.153)
Lock the head restraint in
place with the center of the
head restraint closest to the
top of your ears. ( P.162)
Wear the seat belt correctly.
( P.27)
WA R N I N G
■Before driving
●Check that the floor mat is
securely fixed in the correct
place with all the provided
retaining hooks (clips). Be espe-
cially careful to perform this
check after cleaning the floor.
●With the hybrid system stopped
and the shift lever in P, fully
depress each pedal to the floor
to make sure it does not inter-
fere with the floor mat.
For safe driving
For safe driving, adjust the
seat and mirror to an appro-
priate position before driv-
ing.
Correct driving posture

381-1. For safe use
HIGHLANDER HV_U
■Types of collisions that may not
deploy the SRS airbags (SRS
side and curtain shield airbags)
The SRS side and curtain shield air-
bags may not activate if the vehicle
is subjected to a c ollision from the
side at certain angl es, or a collision
to the side of the vehicle body other
than the passenger compartment.
●Collision from the s ide to the vehi-
cle body other than the passenger
compartment
●Collision from the s ide at an angle
The SRS side airbags do not gener-
ally inflate if the vehicle is involved
in a frontal or rear c ollision, if it rolls
over, or if it i s involved in a
low-speed side collision.
●Collision from the front
●Collision from the rear
●Vehicle rollover
The SRS curtain shield airbags do
not generally inflate if the vehicle is
involved in a rear collision, if it
pitches end over end, or if it is
involved in a low-speed side or
low-speed fron tal collision.
●Collision from the rear
●Pitching end over end
■When to contact your Toyota
dealer
In the following ca ses, the vehicle
will require inspecti on and/or repair.
Contact your Toyota dealer as soon
as possible.
●Any of the SRS airbags have
been inflated.
●The front of the vehicle is dam-
aged or deformed, or was
involved in an accident that was
not severe enough to cause the
SRS front airbags to inflate.
●A portion of a door or its surround-
ing area is damaged, deformed or
has had a hole made in it, or the
vehicle was involved in an acci-
dent that was not severe enough
to cause the SRS side and curtain
shield airbags to inflate.
●The pad section of the steering
wheel, dashboard near the front
passenger airbag or lower portion
of the instrument panel is

391-1. For safe use
HIGHLANDER HV_U
1
For safety and security
scratched, cracked, or otherwise
damaged.
●The front passenger’s seat cush-
ion surface is scratched, cracked,
or otherwise damaged.
●The surface of the seats with the
SRS side airbag is scratched,
cracked, or otherwise damaged.
●The portion of the f ront pillars, rear
pillars or roof side rail garnishes
(padding) containing the SRS cur-
tain shield airbags inside is
scratched, cracked, or otherwise
damaged.
WA R N I N G
■SRS airbag precautions
Observe the following precautions
regarding the SRS airbags.
Failure to do so may cause death
or serious injury.
●The driver and all passengers in
the vehicle must wear their seat
belts properly.
The SRS airbags are supple-
mental devices to be used with
the seat belts.
●The SRS driver airbag deploys
with considerable force, and
can cause death or serious
injury especially if the driver is
very close to the airbag. The
National Highway Traffic Safety
Administration (NHTSA)
advises:
Since the risk zone for the
driver’s airbag is the first 2 - 3
in. (50 - 75 mm) of inflation,
placing yourself 10 in. (250 mm)
from your driver airbag provides
you with a clear margin of
safety. This distance is mea-
sured from the c enter of the
steering wheel to your breast-
bone. If you sit less than 10 in.
(250 mm) away now, you can
change your driv ing position in
several ways:
• Move your seat to the rear as
far as you can while still reach-
ing the pedals comfortably.

401-1. For safe use
HIGHLANDER HV_U
WA R N I N G
• Slightly recline the back of the seat.
Although vehicle designs vary,
many drivers can achieve the
10 in. (250 mm) distance, even
with the driver seat all the way
forward, simply by reclining the
back of the seat somewhat. If
reclining the back of your seat
makes it hard to see the road,
raise yourself by using a firm,
non-slippery cushion, or raise
the seat if your vehicle has that
feature.
• If your steering wheel is adjust- able, tilt it downward. This
points the airbag toward your
chest instead of your head and
neck.
The seat should be adjusted as
recommended by NHTSA above,
while still maintain ing control of
the foot pedals, steering wheel,
and your view of the instrument
panel controls.
●If the seat belt extender has
been connected to the front
seat belt buckles but the seat
belt extender has not also been
fastened to the latch plate of the
seat belt, the SRS front airbags
will judge that t he driver and
front passenger are wearing the
seat belt even t hough the seat
belt has not been connected. In
this case, the SRS front airbags
may not activate correctly in a
collision, resulting in death or
serious injury in the event of a
collision. Be su re to wear the
seat belt with the seat belt
extender.
●The SRS front passenger air-
bag also deploys with consider-
able force, and can cause death
or serious injury especially if the
front passenger is very close to
the airbag. The front passenger
seat should be as far from the
airbag as possible with the seat-
back adjusted, so the front pas-
senger sits upright.