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HIGHLANDER HV_U
Pictorial indexSearch by illustration
For safety 
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status 
information and 
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows, 
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for 
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance 
and careCaring for your vehicle and maintenance 
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble 
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle 
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat 
belt, SRS airbag and headlight aim instructions for 
Canadian owners
IndexSearch by symptom
Search alphabetically 

2
HIGHLANDER HV_UTABLE OF CONTENTS
For your information ........................
5
Reading this manual ...................... 10
How to search ................................ 11
Pictorial index ................................ 12
1-1. For safe use Before driving ........................ 24
For safe driving ..................... 25
Seat belts .............................. 27
SRS airbags .......................... 34
Front passenger occupant clas- sification system.................. 43
Exhaust gas precautions....... 48
1-2. Child safety Riding with children ............... 49
Child restraint systems .......... 50
1-3. Emergency assistance Safety Connect ..................... 65
1-4. Hybrid system Hybrid system features ......... 71
Hybrid system precautions .... 75
1-5. Theft deterrent system Immobilizer system ............... 79
Alarm ..................................... 81
2-1. Instrument cluster Warning lights and indicators............................................ 84
Gauges and meters .............. 89
Multi-information display  (4.2-inch display)................. 92
Multi-information display (7-inch  display)............................. 102
Head-up display ................. 112
Energy monitor/consumption  screen .............................. 1173-1. Key information
Keys ................................... 128
3-2. Opening, closing and locking  the doors
Side doors .......................... 131
Back door ........................... 135
Smart key system .............. 146
3-3. Adjusting the seats Front seats ......................... 153
Rear seats.......................... 154
Driving position memory .... 159
Head restraints................... 162
3-4. Adjusting the steering wheel  and mirrors
Steering wheel ................... 165
Inside rear view mirror ....... 166
Digital Rearview Mirror....... 167
Outside rear view mirrors ... 177
3-5. Opening, closing the win- dows and moon roof
Power windows .................. 179
Moon roof ........................... 182
Panoramic moon roof......... 185
4-1. Before driving Driving the vehicle.............. 190
Cargo and luggage ............ 197
Vehicle load limits .............. 200
T r
ailer towing...................... 201
Dinghy towing .................... 212
4-2. Driving procedures Power (ignition) switch ....... 213
EV drive mode ................... 218
Hybrid transmission ........... 220
Turn signal lever................. 223
1For safety and security
2Vehicle status information 
and indicators
3Before driving
4Driving 

12Pictorial index
Pictorial index
■Exterior
The shape of the lights may diff er depending on the grade, etc.
Side doors ......... ................................. ................................ P.131
Locking/unlocking .............................................. .................. P.131
Opening/closing the side windows ............................... ........ P.179
Locking/unlocking by using the mechanical key .................. P. 4 8 9
Warning lights/warning messages ............................... P .460, 470
Back door ...................................................... ..................... P.135
Opening from inside the cabin
*............................................ P.137
Opening from outside........................................... ................ P.137
Warning lights/warning messages ............................... P .460, 470
Outside rear view mirrors ................................................. P.177
Adjusting the mirror angle ..................................... ............... P.177
Folding the mirrors ............................................ ................... P.178
Driving position memory
*..................................................... P.159
Defogging the mirrors .......................................... ................ P.338
Windshield wipers.............................................. ................ P.235 

16Pictorial index
HIGHLANDER HV_U
When the warning messages are displayed ........................ P. 4 7 0
Turn signal lever.............................................. ................... P.223
Headlight switch ............................................... ................. P.229
Headlights/side marker lights/pa rking lights/tail lights/license plate 
lights/daytime running lights .................................. ............... P.229
Front fog lights ............................................... ...................... P.235
Windshield wiper and washer sw itch....................... P.235, 238
Usage.......................................................... ................. P.235, 238
Adding washer fluid .............................................................. P.415
Warning messages ............................................... ............... P.470
Emergency flasher switch ....................................... .......... P.452
Hood lock release lever ........................................ ............. P.408
Tilt and telescopic steering  lock release lever ................P. 1 6 5
Adjustment ..................................................... ...................... P.165
Air conditioning  system ............................. ....................... P.336
Usage................................................................................... P.336
Rear window defogger ........................................... .............. P.338
Windshield wiper de-icer
*1................................................... P.338
Audio system
*2
Fuel filler door opener swi tch ........................................... P.240
*1: If equipped
*2: Refer to “NAVIGATION AND MULTIMEDIA  SYSTEM OWNER’S MAN-
UAL”. 

17Pictorial index
HIGHLANDER HV_U
■ Switches
Driving position memory switches*1................................ P.159
Window lock switch ............................................. .............. P.181
Power window switches ....... ............................................. P.179
Door lock switches ............................................................ P.134
Outside rear view mirror swi tches ................................... P.177
“ODO TRIP” switch .............................................. ................ P.91
Instrument panel light control switches ........................ .... P.92
Automatic High Beam switch ..................................... ...... P.232
Camera switch
*2
AC 120V switch*1P. 3 7 8
Power back door switch ... ................................................. P.137
Heated steering wheel switch
*1........................................ P.353
Windshield wiper de-icer
*1................................................ P.346
*1: If equipped
*2: Refer to “NAVIGATI ON AND MULTIMEDIA  SYSTEM OWNER’S MAN-
UAL”. 

421-1. For safe use
HIGHLANDER HV_U
WA R N I N G
●Do not attach anything to areas 
such as a door, windshield, side 
windows, front or rear pillar, roof 
side rail and assist grip.
●Do not hang coat hangers or 
other hard objects on the coat 
hooks. All of these items could 
become projectiles and may 
cause death or serious injury, 
should the SRS curtain shield 
airbags deploy.
●I f a vin yl co ver  is p u t on  t he  ar ea  
where the SRS knee airbag will 
deploy, be sure to remove it.
●Do not use seat accessories 
which cover the parts where the 
SRS side airbags and SRS seat 
cushion airbag inflate as they 
may interfere with inflation of 
the SRS airbags. Such acces-
sories may prevent the side air-
bags and seat cushion airbag 
from activating correctly, disable 
the system or cause the side 
airbags and seat cushion airbag 
to inflate accidentally, resulting 
in death or serious injury.
●Do not strike or apply significant 
levels of force to the area of the 
SRS airbag components or the 
front doors. Doing so can cause 
the SRS airbags to malfunction.
●Do not touch any of the compo-
nent parts immediately after the 
SRS airbags have deployed 
(inflated) as they may be hot.
●If breathing becomes difficult 
after the SRS airbags have 
deployed, open a door or win-
dow to allow fresh air in, or 
leave the vehicle if it is safe to 
do so. Wash off any residue as 
soon as possible to prevent skin 
irritation.
●If the areas where the SRS air-
bags are stored, such as the 
steering wheel pad and front 
and rear pillar  garnishes, are 
damaged or cracked, have 
them replaced by your Toyota 
dealer.
●Do not place anything, such as 
a cushion, on the front passen-
ger’s seat. Doing so will 
disperse the passenger’s 
weight, which prevents the sen-
sor from detecting the passen-
ger’s weight properly. As a 
result, the SRS front airbags for 
the front passenger may not 
deploy in the event of a colli-
sion.
■Modification and disposal of 
SRS airbag system compo-
nents
Do not dispose of your vehicle or 
perform any of the following modi-
fications without consulting your 
Toyota dealer. The SRS airbags 
may malfunction or deploy 
(inflate) accidentally, causing 
death or serious injury.
●Installation, re moval, disassem-
bly and repair of the SRS air-
bags
●Repairs, modifications, removal 
or replacement of the steering 
wheel, instrument panel, dash-
board, seats or seat upholstery, 
front, side and rear pillars, roof 
side rails, front door panels, 
front door trims or front door 
speakers 

491-2. Child safety
HIGHLANDER HV_U
1
For safety and security
1-2.Child safety
Riding with children
Observe the following pre-
cautions when children are 
in the vehicle.
Use a child restraint system 
appropriate for the child, 
until the child becomes 
large enough to properly 
wear the vehicle’s seat belt.
 It is recommended that chil-
dren sit in the rear seats to 
avoid accidental contact 
with the shift lever, wiper 
switch, etc.
 Use the rear door child-pro-
tector lock or the window 
lock switch to avoid children 
opening the door while driv-
ing or operating the power 
window accidentally. 
( P.134, 181)
 Do not let small children 
operate equipment which 
may catch or pinch body 
parts, such as the power 
window, hood, back door, 
seats etc.
WA R N I N G
■When children are in the vehi-
cle
Never leave children unattended 
in the vehicle, and never allow 
children to have or use the key.
Children may be able to start the 
vehicle or shift the vehicle into 
neutral. There is also a danger 
that children ma y injure them-
selves by playing with the win-
dows, the moon roof or panoramic 
moon roof, or other features of the 
vehicle. In addition, heat build-up 
or extremely cold temperatures 
inside the vehicle can be fatal to 
children. 

811-5. Theft deterrent system
HIGHLANDER HV_U
1
For safety and security
*: If equipped
■Items to check before lock-
ing the vehicle
To prevent unexpected trigger-
ing of the alarm and vehicle 
theft, make sure of the following:
 Nobody is in the vehicle.
 The windows, moon roof (if 
equipped) and panoramic 
moon roof (if equipped) are 
closed before the alarm is set.
 No valuables or other per-
sonal items are left in the 
vehicle.
■Setting
Close the doors and hood, and 
lock all the doors. The system  will be set automatically after 30 
seconds.
The security indicator changes from 
being on to flashing when the sys-
tem is set.
■Canceling or stopping
Do one of the following to deac-
tivate or stop the alarms:
 Unlock the doors.
 Turn the power switch to ACC 
or ON, or start the hybrid sys-
tem. (The alarm will be deacti-
vated or stopped after a few 
seconds.)
■System maintenance
The vehicle has a mainte-
nance-free type alarm system.
■Triggering of the alarm
The alarm may be triggered in the 
following situations: 
(Stopping the alarm deactivates the 
alarm system.)
●A person inside the vehicle opens 
a door or hood, or unlocks the 
vehicle.
Alarm*
The alarm uses light and 
sound to give an alert when 
an intrusion is detected. 
The alarm is triggered in the 
following situations when 
the alarm is set:
 A locked door is unlocked or 
opened in any way other 
than using the entry func-
tion, wireless remote control 
or mechanical key. (The 
doors will lock again auto-
matically.)
 The hood is opened.
Setting/canceling/stop-
ping the alarm system