671-3. Emergency assistance
HIGHLANDER HV_U
1
For safety and security
*: U.S. Patent No. 7,508,298 B2
 Stolen Vehicle Location
Helps drivers in the event of vehicle 
theft. ( P. 6 8 )
 Emergency Assistance Button 
(“SOS”)
Connects drivers to response-cen-
ter support. ( P. 6 9 )
Enhanced Roadside Assis-
tance
Provides drivers various on-road 
assistance. ( P. 6 9 )
After you have signed the 
Telematics Subscription Service 
Agreement and are enrolled, 
you can begin receiving ser-
vices.
A variety of subscription terms 
are available for purchase. Con-
tact your Toyota dealer, call the 
following appropriate Customer 
Experience Center or push the 
“SOS” button in your vehicle for 
further subscription details.
 The United States
1-800-331-4331
Canada
1-888-869-6828
Puerto Rico
1-877-855-8377
■Safety Connect Services Infor-
mation
●Phone calls using the vehicle’s 
Bluetooth® technology will not be  possible when Safety Connect is 
active and in use.
●Safety Connect is available begin-
ning Fall 2009 on select Toyota 
models (in the contiguous United 
States only). Contact with the 
Safety Connect response center 
is dependent upon
 the telematics 
device being in operative condi-
tion, cellular connection availabil-
ity, and GPS satellite signal 
reception, which can limit the abil-
ity to reach the response center or 
receive emergency service sup-
port. Enrollment and Telematics 
Subscription Service Agreement 
are required. A variety of subscrip-
tion terms are available; charges 
vary by subscription term selected 
and location.
●Automatic Collision Notification, 
Emergency Assistance and Stolen 
Vehicle Location are available in 
the United States, including 
Hawaii and Alaska , Puerto Rico 
and Canada, and Enhanced 
Roadside Assist ance are avail-
able in the United  States, Puerto 
Rico and Canada.
●Automatic Collision Notification, 
Emergency Assistance, Stolen 
Vehicle and Enhanced Road 
Assistance are not available in the 
U.S. Virgin Islands.
For vehicles first sold in the U.S. 
Virgin Islands, no Safety Connect 
services will function in or outside 
the U.S. Virgin Islands.
●Safety Connect services are not 
subject to section  255 of the Tele-
communications Act and the 
device is not TTY compatible.
■Languages
The Safety Connect response cen-
ter will offer suppor t in multiple lan-
guages. The Safety Connect system 
will offer voice prom pts in English, 
Spanish, and French. Please indi-
cate your language of choice when 
enrolling.
Subscription