
2
HIGHLANDER HV_UTABLE OF CONTENTS
For your information ........................
5
Reading this manual ...................... 10
How to search ................................ 11
Pictorial index ................................ 12
1-1. For safe use Before driving ........................ 24
For safe driving ..................... 25
Seat belts .............................. 27
SRS airbags .......................... 34
Front passenger occupant clas- sification system.................. 43
Exhaust gas precautions....... 48
1-2. Child safety Riding with children ............... 49
Child restraint systems .......... 50
1-3. Emergency assistance Safety Connect ..................... 65
1-4. Hybrid system Hybrid system features ......... 71
Hybrid system precautions .... 75
1-5. Theft deterrent system Immobilizer system ............... 79
Alarm ..................................... 81
2-1. Instrument cluster Warning lights and indicators............................................ 84
Gauges and meters .............. 89
Multi-information display  (4.2-inch display)................. 92
Multi-information display (7-inch  display)............................. 102
Head-up display ................. 112
Energy monitor/consumption  screen .............................. 1173-1. Key information
Keys ................................... 128
3-2. Opening, closing and locking  the doors
Side doors .......................... 131
Back door ........................... 135
Smart key system .............. 146
3-3. Adjusting the seats Front seats ......................... 153
Rear seats.......................... 154
Driving position memory .... 159
Head restraints................... 162
3-4. Adjusting the steering wheel  and mirrors
Steering wheel ................... 165
Inside rear view mirror ....... 166
Digital Rearview Mirror....... 167
Outside rear view mirrors ... 177
3-5. Opening, closing the win- dows and moon roof
Power windows .................. 179
Moon roof ........................... 182
Panoramic moon roof......... 185
4-1. Before driving Driving the vehicle.............. 190
Cargo and luggage ............ 197
Vehicle load limits .............. 200
T r
ailer towing...................... 201
Dinghy towing .................... 212
4-2. Driving procedures Power (ignition) switch ....... 213
EV drive mode ................... 218
Hybrid transmission ........... 220
Turn signal lever................. 223
1For safety and security
2Vehicle status information 
and indicators
3Before driving
4Driving 

261-1. For safe use
HIGHLANDER HV_U
Make sure that all occupants are 
wearing their seat belts before 
driving the vehicle. (P.27)
Use a child restraint system 
appropriate for the child until the 
child becomes large enough to  properly wear the vehicle’s seat 
belt. (
P.50)
Make sure that you can see 
backward clearly by adjusting 
the inside and outside rear view 
mirrors properly. ( P.166, 167, 
177)
WA R N I N G
■For safe driving
Observe the following precau-
tions. Failure to do so may result 
in death or serious injury.
●Do not adjust the position of the 
driver’s seat while driving. 
Doing so could cause the driver 
to lose control of the vehicle.
●D o n ot  pla ce  a cu sh ion  b etw ee n  
the driver or passenger and the 
seatback. A cushion may pre-
vent correct pos ture from being 
achieved, and reduce the effec-
tiveness of the seat belt and 
head restraint.
●Do not place anything under the 
front seats. Objects placed 
under the front seats may 
become jammed in the seat 
tracks and stop the seat from 
locking in place . This may lead 
to an accident and the adjust-
ment mechanism may also be 
damaged.
●Always observe the legal speed 
limit when driving on public 
roads.
●When driving over long dis-
tances, take regular breaks 
before you start to feel tired. 
Also, if you feel tired or sleepy 
while driving, do not force your-
self to continue driving and take 
a break immediately.
Correct use of the seat 
belts
Adjusting the mirrors 

281-1. For safe use
HIGHLANDER HV_U
Extend the shoulder belt so 
that it comes fully over the 
shoulder, but does not come 
into contact with the neck or 
slide off the shoulder.
 Position the lap belt as low as  possible over the hips.
 Adjust the position of the 
seatback. Sit up straight and 
well back in the seat.
 Do not twist the seat belt.
■Emergency locking retractor 
(ELR)
The retractor will lock the belt during 
a sudden stop or on impact. It may 
also lock if you  lean forward too 
quickly. A slow, easy motion will 
allow the belt to extend so that you 
can move around fully.
■Automatic locking retractor 
(ALR)
When a passenger’s shoulder belt is 
completely extended and then 
retracted even slightly, the belt is 
locked in that position and cannot 
be extended. This feature is used to 
hold the child restraint system 
(CRS) firmly. To free the belt again, 
fully retract the belt and then pull the 
belt out once more. ( P. 5 0 )
■Child seat belt usage
The seat belts of your vehicle were 
principally designed for persons of 
adult size.
●Use a child restraint system 
appropriate for the child, until the 
child becomes large enough to 
properly wear the vehicle’s seat 
belt. ( P. 5 0 )
●When the child becomes large 
enough to properl y wear the vehi-
cle’s seat belt, follow the instruc-
tions regarding seat belt usage. 
(  P. 2 7 )
■Seat belt extender
If your seat belts cannot be fastened 
securely because they are not long 
enough, a personalized seat belt 
extender is available from your Toy-
ota dealer free of charge.
WA R N I N G
●Inspect the seat belt system 
periodically. Check for cuts, 
fraying, and loose parts. Do not 
use a damaged seat belt until it 
is replaced. Damaged seat belts 
cannot protect an occupant 
from death or se rious injury.
●Ensure that the belt and plate 
are locked and the belt is not 
twisted. If the seat belt does not 
function correctly, immediately 
contact your Toyota dealer.
●Replace the seat assembly, 
including the belts, if your vehi-
cle has been involved in a seri-
ous accident, even if there is no 
obvious damage.
●Do not attempt to install, 
remove, modify, disassemble or 
dispose of the seat belts. Have 
any necessary repairs carried 
out by your Toyota dealer. Inap-
propriate handling may lead to 
incorrect operation.
Correct use of the seat 
belts 

491-2. Child safety
HIGHLANDER HV_U
1
For safety and security
1-2.Child safety
Riding with children
Observe the following pre-
cautions when children are 
in the vehicle.
Use a child restraint system 
appropriate for the child, 
until the child becomes 
large enough to properly 
wear the vehicle’s seat belt.
 It is recommended that chil-
dren sit in the rear seats to 
avoid accidental contact 
with the shift lever, wiper 
switch, etc.
 Use the rear door child-pro-
tector lock or the window 
lock switch to avoid children 
opening the door while driv-
ing or operating the power 
window accidentally. 
( P.134, 181)
 Do not let small children 
operate equipment which 
may catch or pinch body 
parts, such as the power 
window, hood, back door, 
seats etc.
WA R N I N G
■When children are in the vehi-
cle
Never leave children unattended 
in the vehicle, and never allow 
children to have or use the key.
Children may be able to start the 
vehicle or shift the vehicle into 
neutral. There is also a danger 
that children ma y injure them-
selves by playing with the win-
dows, the moon roof or panoramic 
moon roof, or other features of the 
vehicle. In addition, heat build-up 
or extremely cold temperatures 
inside the vehicle can be fatal to 
children. 

551-2. Child safety
HIGHLANDER HV_U
1
For safety and security
A child restraint system for a 
small child or baby must itself be 
properly restrained on the seat 
with the lap portion of the 
lap/shoulder belt.
■Installing child restraint 
system using a seat belt 
(child restraint lock func-
tion belt)
Install the child restraint system 
in accordance to the operation 
manual enclosed with the child 
restraint system.
■Rear-facing  Infant 
seat/convertible seat
1 Adjust the rear seat
If there is a gap between the child 
seat and the seatb ack, adjust the 
seatback angle until good contact is 
achieved.
WA R N I N G
●Do not allow the child to lean 
his/her head or any part of 
his/her body against the door or 
the area of the seat, front or rear 
pillars, or roof  side rails from 
which the SRS side airbags or 
SRS curtain shield airbags 
deploy even if the child is 
seated in the child restraint sys-
tem. It is dangerous if the SRS 
side airbags and curtain shield 
airbags inflate, and the impact 
could cause death or serious 
injury to the child.
●When a booster seat is 
installed, always ensure that the 
shoulder belt is positioned 
across the center of the child’s 
shoulder. The belt should be 
kept away from the child’s neck, 
but not so that it could fall off the 
child’s shoulder.
●Use child restraint system suit-
able to the age and size of the 
child and install  it to the rear 
seat.
●If the driver’s seat interferes 
with the child restraint system 
and prevents it from being 
attached correct ly, attach the 
child restraint system to the 
right-hand rear seat.
●Adjust the front passenger seat 
so that it does not interfere with 
the child restraint system.
Child restraint system 
fixed with a seat belt 

561-2. Child safety
HIGHLANDER HV_U
2Place the child restraint sys-
tem on the rear seat facing 
the rear of the vehicle.
3 Run the seat belt through the 
child restraint system and 
insert the plate into the 
buckle. Make sure that the 
belt is not twisted.
4 Fully extend the shoulder belt 
and allow it to retract to put it 
in lock mode. In lock mode, 
the belt cannot be extended.
5 While pushing the child 
restraint system down into  the rear seat, allow the shoul-
der belt to retract until the 
child restraint system is 
securely in place.
After the shoulder belt has 
retracted to a poi
nt where there is 
no slack in the belt, pull the belt to 
check that it cannot be extended.
6 After installing the child 
restraint system, rock it back 
and forth to ensure that it is 
installed securely. ( P.59)
■Forward-facing   Convert-
ible seat
1 Adjust the seat
When using the front passen-
ger seat
If installing the child restraint 
system to the front passenger 
seat is unavoidable, refer to 
P.53for the front passenger seat 
adjustment.
When using the rear seat
If there is a gap between the 
child seat and the seatback, 
adjust the seatback angle until 
good contact is achieved. 

571-2. Child safety
HIGHLANDER HV_U
1
For safety and security
2 Remove the head restraint if 
it interferes with your child 
restraint system. ( P.162)
3 Place the child restraint sys-
tem on the seat facing the 
front of the vehicle.
4 Run the seat belt through the 
child restraint system and 
insert the plate into the 
buckle. Make sure that the 
belt is not twisted.
5 Fully extend the shoulder belt 
and allow it to retract to put it  in lock mode. In lock mode, 
the belt cannot be extended.
6 While pushing the child 
restraint system into the rear 
seat, allow the shoulder belt 
to retract until the child 
restraint system is securely in 
place.
After the shoulder belt has 
retracted to a poi nt where there is 
no slack in the belt, pull the belt to 
check that it cannot be extended.
7 If the child restraint has a top 
tether strap, follow the child 
restraint manufacturer’s 
operation manual regarding 
the installation, using the top 
tether strap to latch onto the 
top tether strap anchor. 
( P.62)
8 After installing the child 
restraint system, rock it back  

591-2. Child safety
HIGHLANDER HV_U
1
For safety and security
system.
Since the seat belt automatically 
reels itself, slowly return it to the 
stowing position.
WA R N I N G
■When installing a child 
restraint system
Observe the following precau-
tions.
Failure to do so m ay result in 
death or serious injury.
●Do not allow children to play 
with the seat belt. If the seat belt 
becomes twisted around a 
child’s neck, it may lead to 
choking or other serious injuries 
that could result in death.
If this occurs and the buckle 
cannot be unfastened, scissors 
should be used to cut the belt.
●Ensure that the belt and plate 
are securely locked and the 
seat belt is not twisted.
●Shake the child restraint system 
left and right,  and forward and 
backward to ensure that it has 
been securely installed.
●After securing a child restraint 
system, never adjust the seat.
●When a booster seat is 
installed, always ensure that the 
shoulder belt is positioned 
across the center  of the child’s 
shoulder. The belt should be 
kept away from the child’s neck, 
but not so that it could fall off the 
child’s shoulder.
●Follow all installation instruc-
tions provided by the child 
restraint system manufacturer.
●Child restraint systems cannot 
be installed in the rear center 
seat. Do not install the child 
restraint system in the rear cen-
ter seat using  the LATCH 
anchors.
●When securing some types of 
child restraint systems in rear 
seats, it may not be possible to 
properly use the seat belts in 
positions next to the child 
restraint without  interfering with 
it or affecting seat belt effective-
ness. Be sure your seat belt fits 
snugly across your shoulder 
and low on your hips. If it does 
not, or if it interferes with the 
child restraint, move to a differ-
ent position. Fa ilure to do so 
may result in death or serious 
injury.
■When installing a booster 
seat
To prevent the belt from going into 
ALR lock mode, do not fully 
extend the shoulder belt. ALR 
mode causes the belt to tighten 
only. This could cause injury or 
discomfort to the child. ( P. 2 8 )