
741-4. Hybrid system
HIGHLANDER HV_U
■If “Proximity Notification Sys-
tem Malfunction Visit Your 
Dealer” is displayed on the 
multi-information display
The system may be malfunctioning. 
Have the vehicle inspected by your 
Toyota dealer.
*: This function can  only be used in 
the mainland U.S.A. It cannot be 
used in other states and territo-
ries, including Alaska and Hawaii.
This system operates based on 
the driving situation and traffic 
information to enhance fuel 
economy.
For details about Predictive effi-
cient drive, refer to “NAVIGA-
TION AND MULTIMEDIA 
SYSTEM OWNER’S MANUAL”.
■Predictive deceleration support
Example: 7-inch display
Reference operation range
●When the vehicle approaches to 
predictive deceleration support 
points registered in the navigation 
system, the “Reference operation 
range” of the ECO Accelerator 
Guidance ( P.104) on the 
multi-information  display will be 
turned off to encourage the driver  to reduce excessive acceleration.
●The engine braki
ng force will be 
increased according to the driving 
conditions to more efficiently 
charge the hybrid battery (traction 
battery) after the accelerator pedal 
is released.
■Predictive SOC control
The following types of control are 
performed based on data such as 
road and traffic information during 
route guidance by the navigation 
system to help ensure that the vehi-
cle efficiently uses electricity.
●When there is  a long downhill 
slope along the r oute, the system 
reduces the hybrid battery (trac-
tion battery) leve l before reaching 
the slope to help ensure charging 
capacity for regenerative braking 
while traveling downhill.
●When traffic congestion is pre-
dicted along the route, the system 
helps ensure a certain battery 
level before reaching congested 
roads to reduce the frequency of 
starting the engin e to charge the 
hybrid battery (traction battery) 
due to low battery levels.
Predictive efficient drive 
(vehicles with a naviga-
tion system)
* 

4947-2. Steps to take in an emergency
HIGHLANDER HV_U
■Starting the hybrid system 
when the 12-volt battery is dis-
charged
The hybrid system cannot be started 
by push-starting.
■To prevent 12-volt battery dis-
charge
●Turn off the headlights and the 
audio system while the hybrid sys-
tem is off.
●Turn off any unnecessary electri-
cal components when the vehicle 
is running at a low speed for an 
extended period, such as in heavy 
traffic.
■When the 12-volt battery is 
removed or discharged
●Information stor ed in the ECU is 
cleared. When the 12-volt battery 
is depleted, have the vehicle 
inspected at you r Toyota dealer.
●Some systems may  require initial-
ization. ( P.538)
■When removing the 12-volt bat-
tery terminals
When the 12-volt battery terminals 
are removed, the information stored 
in the ECU is cleared. Before 
removing the 12-volt battery termi-
nals, contact your Toyota dealer.
■Charging the 1 2-volt battery
The electricity stor ed in the 12-volt 
battery will discharge gradually even 
when the vehicle is not in use, due 
to natural discharge and the drain-
ing effects of certain electrical appli-
ances. If the vehicle is left for a long 
time, the 12-volt battery may dis-
charge, and the hybrid system may 
be unable to start. (The 12-volt bat-
tery recharges aut omatically while 
the hybrid system is operating.)
■When recharging or replacing 
the 12-volt battery
●In some cases, i t may not be pos-
sible to unlock the doors using the 
smart key system when the  12-volt battery is
 discharged. Use 
the wireless remote  control or the 
mechanical key to lock or unlock 
the doors.
●The hybrid syste m may not start 
on the first attempt after the 
12-volt battery has recharged but 
will start normally after the second 
attempt. This is not a malfunction.
●The power switch mode is memo-
rized by the vehicle. When the 
12-volt battery is reconnected, the 
system will return to the mode it 
was in before the 12-volt battery 
was discharged. Before discon-
necting the 12-volt battery, turn 
the power switch off.
If you are unsure what mode the 
power switch was in before the 
12-volt battery discharged, be 
especially careful when recon-
necting the 12-volt battery.
●The power back door must be ini-
tialized. ( P.141)
■When replacing t he 12-volt bat-
tery
●Use a Central  Degassing type 
12-volt battery (European Regula-
tions).
●Use a 12-volt battery that the case 
size is same as the previous one 
(LN2), 20 hour rate capacity 
(20HR) is equivalent (55Ah) or 
greater, and per formance rating 
(CCA) is equivalent (345A) or 
greater.
• If the sizes differ, the 12-volt bat- tery cannot be properly secured.
• If the 20 hour rate  capacity is low, 
even if the time p eriod where the 
vehicle is not used is a short time, 
the 12-volt battery may discharge 
and the hybrid system may not be 
able to start.
●Use a 12-volt battery with a han-
dle. If a 12-volt battery without a 
handle is used, removal is more 
difficult.
●After replacing, firmly attach the 
following items to the exhaust hole 
of the 12-volt battery. 

5088-1. Specifications
HIGHLANDER HV_U
Rear
■Oil capacity (Drain and 
refillreference
*)
*: The engine oil capacity is a refer-
ence quantity to be used when 
changing the engine oil. Warm up 
the engine and turn off the hybrid 
system, wait more than 5 min-
utes, and check the oil level on 
the dipstick.
■Engine oil selection
“Toyota Genuine Motor Oil” is 
used in your Toyota vehicle. Use 
Toyota approved “Toyota Genu-
ine Motor Oil” or equivalent to 
satisfy the following grade and 
viscosity. Oil grade: API SN/RC multi-
grade engine oil
Recommended viscosity: SAE 
0W-16
Outside temperature
SAE 0W-16 is the best choice 
for good fuel economy and good 
starting in cold weather.
If SAE 0W-16 is not available, 
SAE 0W-20 oil may be used. 
However, it must be replaced 
Ty p ePermanent magnet synchronous 
motor
Maximum output40 kW
Maximum torque89 ft•lbf (121 N•m, 12.3 kgf•m)
Hybrid battery (traction battery)
Ty p eNickel-Metal hydride battery
Vo l t a g e7.2 V/module
Capacity6.5 Ah (3HR)
Quantity40 modules
Nominal voltage288 V
Lubrication system
With filter4.8 qt. (4.5 L, 4.0 Imp. 
qt.)
Without 
filter4.4 qt. (4.2 L, 3.7 Imp. 
qt.) 

5108-1. Specifications
HIGHLANDER HV_U
*: The fluid capacity is a reference quantity.If replacement is necessary, contact your Toyota dealer.
*: The fluid capacity is a reference quantity.If replacement is necessary, contact your Toyota dealer.
NOTICE
■Iridium-tipped spark plugs
Use only iridium-tipped spark plugs. Do not adjust the spark pl ug gap.
Electrical system (12-volt battery)
Open voltage at 68°F (20°C):
12.0 V or higher
(Turn the power switch off and turn on the 
high beam headlights for 30 seconds.)
Charging rates5 A max.
Hybrid transmission
Fluid capacity*4.6 qt. (4.4 L, 3.9 Imp. qt.)
Fluid typeToyota Genuine ATF WS
NOTICE
■Hybrid transmission fluid type
Using transmission fluid other than the above type may cause ab normal 
noise or vibration, or ultimately damage the transmission of yo ur vehicle.
Rear differential (rear electric motor)
Fluid capacity*1.8 qt. (1.7 L, 1.5 Imp. qt.)
Fluid typeToyota Genuine ATF WS JWS 3324
NOTICE
■Transmission fluid type
Using transmission fluid other than the above type may cause ab normal 
noise or vibration, or ultimately damage the transmission of yo ur vehicle. 

5218-1. Specifications
HIGHLANDER HV_U
8
Vehicle specifications
Maximum loaded vehicle 
weight
The sum of:
(a) Curb weight
(b) Accessory weight
(c) Vehicle capacity weight
(d) Production options weight
Normal occupant weight
150 lb. (68 kg) times the number of occu-
pants specified in the second column of 
Table 1
* that follows
Occupant distribution
Distribution of occupan ts in a vehicle as 
specified in the thi rd column of Table 1
* 
below
Production options weight
The combined weight o f installed regular 
production options weighing over 5 lb. (2.3 
kg) in excess of the s tandard items which 
they replace, not previously considered in 
curb weight or accessory weight, including 
heavy duty brakes, ride levelers, roof rack, 
heavy duty 12-volt battery, and special trim
Rim
A metal support for a tire or a tire and tube 
assembly upon which the tire beads are 
seated
Rim diameter (Wheel diame-
ter)Nominal diameter of the bead seat
Rim size designationRim diameter and width
Rim type designationThe industry manufacturer’s designation 
for a rim by style or code
Rim widthNominal distance be tween rim flanges
Vehicle capacity weight (Total 
load capacity)The rated cargo and luggage load plus 150 
lb. (68 kg) times the vehicle’s designated 
seating capacity
Vehicle maximum load on the 
tire
The load on an individual tire that is deter-
mined by distributing to each axle its share 
of the maximum loaded vehicle weight, 
and dividing by two
Tire related termMeaning 

556Alphabetical Index
HIGHLANDER HV_U
Back-up lights Replacing light bulbs ............ 443
Battery (12-volt battery) Battery checking................... 416
If the 12-volt battery is dis-charged .............................. 491
Preparing and c hecking before 
winter.................................. 327
Replacing ............................. 494
Warning light ........................ 461
Battery (traction battery) ......... 75
Blind Spot Monitor (BSM) ...... 280
Brake Brake hold ............................ 227
Fluid ............................. 414, 511
Parking brake ....................... 224
Regenerative braking ............. 72
Warning light ........................ 460
Brake assist ............................ 319
Break-in tips ........ ................... 191
Brightness control Instrument panel light control . 92
BSM (Blind Spot Monitor) ...... 280
Buzzer Hands off steering wheel warn-ing (LTA) ............................. 265
C
Care Exterior ................................. 394
Interior .................................. 397
Seat belts ............................. 397
Wheels and wheel ornaments........................................... 394
Cargo capacity ....................... 200
Cargo net hooks .. ................... 364
Chains ..................................... 328
Child restraint system Fixed with a LATCH system ... 60
Fixed with a seat belt ............. 55
Front passenger occupant clas-sification system ................... 43 Points to remember ................50
Riding with children ................49
Types of child restraint system 
installation method ...............52
Using an anchor bracket ........62
Child safety 12-volt battery precautions .417, 495
Airbag precautions .................39
Back door precautions..........135
Child restraint system .............52
Heated steering wheel and seat  heater precautio ns..............352
How your child should wear the  seat belt ................................28
Moon roof precautions..........183
Panoramic moon roof precau- tions ....................................187
Power window lock switch ....181
Power window precautions...180
Rear door child-protectors ....134
Removed electronic key battery  precautions .........................439
Seat belt extender precautions .............................................29
Seat belt precautions..............49
Child-protectors......................134
Cleaning Exterior .................................394
Interior ..................................397
Radar sensor ........................244
Seat belts .............................397
Wheels and wheel ornaments...........................................394
Clock ....................................89, 92
Coat hooks ..............................377
Condenser ............. ..................414
Console box ............................360
Conversation mirror ...............383
Cooling system .......................413 Engine overheating ..............497
Hybrid system overheating ...498 

558Alphabetical Index
HIGHLANDER HV_U
EDR (Event data recorder)......... 7
E-Four ...................................... 320
Elapsed time ..................... 96, 106
Electric motor (traction motor)71
Electric Power Steering (EPS) ............................................... 320Warning light ........................ 463
Electronic key ......................... 128 Battery-saving function......... 147
If the electronic key does not operate properly ................. 489
Replacing the battery ........... 438
Electronic roof sunshade Jam protection function ........ 186
Operation ............................. 185
Electronically Controlled Brake  System (ECB) ....................... 319
Emergency flashers ............... 452
Emergency, in case of If a warning buzzer sounds .. 460
If a warning light turns on ..... 460
If a warning message is dis-played................................. 470
If the 12-volt battery is dis- charged .............................. 491
If the electronic key does not  operate properly ................. 489
If the fuel filler door cannot be  opened ............................... 488
If the hybrid sy stem will not start
........................................... 486
If the vehicle is trapped in rising  water .................................. 453
If you have a flat tire ............. 474
If you lose your keys ............ 488
If you think something is wrong ........................................... 458
If your vehicle becomes stuck ........................................... 500
If your vehicle has to be stopped  in an emergency................. 452 If your vehicle needs to be towed
...........................................455
If your vehicle ove rheats ......497
Energy monitor ....................... 117
Engine ACCESSORY mode . ............216
Compartment........................410
Engine switch .......................213
Hood .....................................408
How to start the hybrid system ...........................................213
Identification number ............506
If the hybrid sys tem will not start
...........................................486
If your vehicle has to be stopped  in an emergency .................452
Ignition switch (power switch) ...........................................213
Overheating ..........................497
Power switch ........................213
Tachometer.............................89
Engine coolant Capacity ...............................509
Checking ..............................413
Preparing and checking before winter ..................................327
Engine coolant temperature  gauge .......................................89
Engine oil Capacity ...............................508
Checking ..............................410
Preparing and checking before winter ..................................327
Warning light.........................461
Engine oil maintenance data .412
Engine switch (power switch)213 If your vehicle has to be stopped in an emergency .................452
EPS (Electric Po wer Steering)
...............................................320 Warning light.........................463
EV drive mode.........................218 

564Alphabetical Index
HIGHLANDER HV_U
If the fuel filler door cannot be  opened ............................... 488
Opening the fuel tank cap .... 240
Regenerative braking ............... 72
Replacing Electronic key battery ........... 438
Fuses ................................... 439
Light bulbs ............................ 443
Tires ..................................... 474
Reporting safety defects for U.S.  owners................................... 540
Resetting the message indicat- ing maintenance is required 401
Road Sign Assist .................... 267
RSA (Road Sign Assist) ......... 267
S
Safety Connect ......................... 65
Seat belt reminder light . 463, 464
Seat belts .................................. 27 Automatic Locking Retractor .. 28
Child restraint system installation............................................. 52
Cleaning and maintaining the  seat belt.............................. 397
Emergency Locking Retractor 28
How to wear your seat belt..... 28
How your child should wear the  seat belt................................ 28
Pregnant women, proper seat  belt use................................. 27
Reminder light and buzzer . 463,  464
Seat belt extender .................. 28
Seat belt pretensioners .......... 32
SRS warning light................. 462
Seat heaters ............................ 352
Seat position memory ............ 159
Seat ventilators ...................... 352
Seating capacity ..................... 200
Seats Adjustment ........................... 153 Adjustment precautions ........153
Child seats/child restraint system 
installation ............................50
Cleaning ...............................397
Driving position memory .......159
Head restraints .....................162
Properly sitting in the seat ......25
Seat heaters ....... ..................352
Seat position memory...........159
Seat ventilators.....................352
Sensor Automatic headlight system .230
Automatic High Beam system...........................................232
Digital Rearview Mirror .........171
Inside rear view mirror ..........167
Intuitive parking assist ..........286
LTA (Lane Tracing Assist) .....257
Parking Support Brake function  (rear-crossing vehicles) ......312
Parking Support Brake function  (static objects) ....................307
Radar sensor ................243, 282
Rain-sensing windshield wipers ...........................................237
RCTA ....................................295
Service plug ..............................75
Service reminder message ....401
Shift lever Hybrid transmission ..............220
If  th e s hif t le ver  ca n no t b e s hif te d from P .................................221
Shift lever light........................356
Shift lock system ....................221
Shopping bag hooks ..............364
Side airbags ..............................34
Side doors Door lock ..............................131
Side marker lights Light switch...........................229
Replacing light bulbs ............443