Page 78 of 572

781-4. Hybrid system
HIGHLANDER HV_U
When a certain level of impact is 
detected by the impact sensor, 
the emergency shut off system 
blocks the high voltage current 
and stops the fuel pump to mini-
mize the risk of electrocution 
and fuel leakage. If the emer-
gency shut off system activates, your vehicle will not restart. To 
restart the hybrid system, con-
tact your Toyota dealer.
A message is automatically dis-
played when a malfunction 
occurs in the hybrid system or 
an improper operation is 
attempted.
If a warning message is shown 
on the multi-information display, 
read the message and follow the 
instructions. (
P.470)
■If a warning light comes on, a 
warning message  is displayed, 
or the 12-volt battery is discon-
nected
The hybrid system may not start. In 
this case, try to start the system 
again. If the “READY” indicator does 
not come on, contact your Toyota 
dealer.
NOTICE
■Hybrid battery (traction bat-
tery) air intake vent
●Do not place objects that will 
block the air intake vents. The 
hybrid battery (traction battery) 
may become limited and be 
damaged.
●Clean the air intake/discharge 
vents regularly to prevent the 
hybrid battery (traction battery) 
to be limited.
●Do not allow liquid or foreign 
material to enter the air intake 
vent as this may cause a short 
circuit and damage the hybrid 
battery (traction battery).
●A filter is installed to the air 
intake vent. Wh en the filter 
remains noticeably dirty even 
after cleaning the air intake 
vent, filter cleaning or replace-
ment is recommended. Refer to 
P.435for details on how to clean 
the filters.
Emergency shut off sys-
tem
Hybrid warning message 
     
        
        Page 240 of 572

2404-4. Refueling
HIGHLANDER HV_U
4-4.Refueling
Close all the doors and win-
dows, and turn the power 
switch off.
 Confirm the type of fuel.
■Fuel types
 P. 5 1 4
■Fuel tank opening for unleaded 
gasoline
To help prevent incorrect fueling, 
your vehicle has a fuel tank opening 
that only acco mmodates the spe-
cial nozzle on unleaded fuel pumps.
Opening the fuel tank 
cap
The fuel tank of your vehicle 
has a special structure, 
which requires a reduction 
in fuel tank pressure before 
refueling. After the opener 
switch has been pressed, it 
will take several seconds 
until the vehicle is ready for 
refueling.
Before refueling the vehi-
cle
WA R N I N G
■When refueling the vehicle
Observe the following precautions 
while refueling the vehicle. Failure 
to do so may result in death or 
serious injury.
●After exiting the vehicle and 
before opening the fuel door, 
touch an unpainted metal sur-
face to discharge any static 
electricity. It is important to dis-
charge static electricity before 
refueling because sparks result-
ing from static electricity can 
cause fuel vapors to ignite while 
refueling.
●Always hold the grips on the 
fuel tank cap and turn it slowly 
to remove it.
A whooshing sound may be 
heard when the f uel tank cap is 
loosened. Wait until the sound 
cannot be heard before fully 
removing the cap. In hot 
weather, pressurized fuel may 
spray out of the  filler neck and 
cause injury.
●Do not allow anyone that has 
not discharged static electricity 
from their body to come close to 
an open fuel tank.
●Do not inhale vaporized fuel.
Fuel contains substances that 
are harmful if inhaled.
●Do not smoke while refueling 
the vehicle.
Doing so may cause the fuel to 
ignite and cause a fire.
●Do not return to the vehicle or 
touch any person or object that 
is statically charged.
This may cause static electricity 
to build up, resulting in a possi-
ble ignition hazard.
■When refueling
Observe the following precautions 
to prevent fuel overflowing from 
the fuel tank:
●Securely insert the fuel nozzle 
into the fuel filler neck.
●Stop filling the tank after the fuel 
nozzle automatically clicks off. 
     
        
        Page 514 of 572

5148-1. Specifications
HIGHLANDER HV_U
■Gasoline quality
In very few cases,  driveability prob-
lems may be caused by the brand of 
gasoline you are using. If driveability 
problems persist, try changing the 
brand of gasoline. If this does not 
correct the problem, consult your 
Toyota dealer.
■Recommendation of the use of 
gasoline containing detergent 
additives
●Toyota recomme nds the use of 
gasoline that contains detergent 
additives to avoid the build-up of 
engine deposits.
●All gasoline sold in the U.S.A. con-
tains minimum detergent additives 
to clean and/or keep clean intake 
systems, per EPA’s lowest addi-
tives concentration program.
●Toyota strongly recommends the 
use of Top Tier Detergent Gaso-
line. For more information on Top 
Tier Detergent Gasoline and a list 
of marketers, please go to the offi-
cial website www.toptiergas.com.
■Recommendation of the use of 
low emissions gasoline
Gasolines containing oxygenates 
such as ethers and ethanol, as well 
as reformulated gasolines, are avail-
able in some cities. These fuels are 
typically acceptable for use, provid-
ing they meet other fuel require-
ments.
Toyota recommends these fuels, 
since the formulations allow for 
reduced vehicle emissions.
■Use of ethanol  blended gaso-
line in a gasoline engine
●Use only gasoline containing up to 
15% ethanol.
DO NOT use any flex-fuel or gas-
oline that could contain more than 
15% ethanol, including from any 
pump labeled E30 (30% ethanol 
[ ]), E50 (50% ethanol [ ]), E85 
(85% ethanol [ ]) (which are only 
some examples of f uel containing 
more than 15% ethanol).
●If you use gasohol in your vehicle, 
be sure that it has an octane rat-
ing no lower than 87.
●Toyota does not recommend the 
use of gasoline containing metha-
nol.
■Non-recommendation of the 
use of gasoline containing MMT
Some gasoline contains an octane 
enhancing additive called MMT 
(Methylcyclopentadienyl Manga-
nese Tricarbonyl).
Toyota does not re commend the use 
of gasoline that contains MMT. If 
fuel containing MMT is used, your 
emission control system may be 
Fuel infor mation
You must only use unleaded 
gasoline.
Select octane rating 87 
(Research Octane Number 
91) or higher. Use of 
unleaded gasoline with an 
octane rating lower than 87 
may result in engine knock-
ing. Persistent knocking 
can lead to engine damage.
At minimum, the gasoline you 
use should meet the specifica-
tions of ASTM D4814 in the 
U.S.A.